TPP are delighted to be working with a not-for-profit membership organisation. This organisation has been established in the 1970's. They currently have over 110,000 members.
They are looking to recruit a Data Officer due to expansion of the team. Are you analytical? Are you good at managing data?
This organisation offer excellent benefits and a great working culture.
25 days holiday per year
They operate a flexi time scheme which allows you to accrue up to 1 extra day per 4 week period
Following successful completion of the probationary period
Private Medical Insurance
Stakeholder Pension Scheme
Incentive Bonus Plan
Employee Assistance Programme
BMI Health Checks
Cycle to Work
The purpose of this role is:
The job is to expertly administer the data and allocation of monies receives for the secondary uses (photocopying and scanning) of members' works focussing in the area of the claims scheme for articles written for magazines/journals.
This role will also require flexibility to administer data and allocation of monies for books and visual arts as required. You will be working in a small team of five people who are experts in different areas of operations.
The goal of this role is to ensure distributions to members happens correctly, on time and that you will answer queries about payments using your excellent customer service skill
You'll be responsible for the processing of data on the database to ensure accurate allocation and distribution of fees to members within set timeframes.
Your ability to meet strict deadlines with maximum accuracy is paramount. A methodical thought process will be very important in this role, along with good liaison skills with your team members and other departments across the organisation
Your specific role will be responsible for coordinating and administering the annual article claims scheme including processing of all income/usage data, validations and distributing and processing of members' article claims. Quality assurance is extremely important in this role to support reputation among members.
You'll have excellent technical and analytical skills to assist in data reporting and data cleansing. A good analytical mind is important in this role as you'll be looking at the whole process from start to finish looking at ways to streamline and improve in partnership with other stakeholders within the company. A good level of IT literacy is highly desirable so that you fully integrate into this role when looking for solutions to current issues. You'll be working cross departmentally in this regard so good interpersonal and communication skills are key.
To be successful in this role you will have:
You will have a degree or an equivalent qualification where you can demonstrate a methodical approach to reviews of processes. You'll also have significant experience in a customer services/data administration environment with database experience (ideally SAP). However, this role will not be purely administrative (though this is a significant part) but will require accountability and ownership of this whole process so a desire to make a positive impact is essential.
You will have experience in all Microsoft Office applications, but particularly Excel to intermediate level as a minimum.
Importantly, you will need technical proficiency and experience of using databases such as SAP and BI Power Tool.
You'll be running your own projects so previous project management experience would be useful where you will take full accountability for the development and implementation of processes to improve what we currently have in place.
You'll have good numerical skills, a high level of accuracy and a desire to see things through to their conclusion according to agreed deadlines.
You'll work with a small team and you'll be dealing with our members so good communications skills, a professional working manner, plenty of common sense and a 'can do' attitude seeking to make improvements where appropriate would be welcome.
If this exciting opportunity to work for a great organisation is of interest please get in touch now!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.