London (On-site)
Up to £14.56 per hour
Temporary
Job description

Cause: Human Rights

Role: Data Operations Officer

Working arrangements / Location: City of London - Hybrid Working

Employment Type: 3 months

Salary/rate: £14.56 per hour

Working hours: 4 days a week

Ref: GY77953

CLOSING DATE: ASAP

Main Repsonsbilities

  • Deliver on CRM projects and to maintain the integrity of the Salesforce system
  • Assist members of staff from all departments with their use of the CRM, including delivering training
  • Delivery of strong, operational routines within your role, including relevant administration and coordination needed to achieve departmental goals
  • Become a source of expertise to the rest of the organisation
  • Deliver to clearly defined objectives
  • Take appropriate steps to ensure that you are compliant with relevant policies and procedures, including, but not limited to GDPR, Safeguarding, Equality and Dignity at Work, Health and Safety

Salesforce

  • Attend weekly team meetings in regards to Data
  • Internally promote Salesforce
  • Ensure that regular imports and exports are carried out
  • Liaise with product suppliers of the platform to maintain service standards, resolve bugs and issues, and to plan for updates and developments in a timely manner to provide an excellent service to departments and associated teams, responding to their needs
  • Manage CRM administration
  • Contribute to the Data Quality Framework
  • Perform Salesforce backup and merging of contacts on accounts

Helpdesk

  • Effectively respond to queries and critical issues raised by stakeholders
  • Provide new starters with data protection e-learning module
  • Manage the Data mailbox
  • Manage the mailings required from Salesforce
  • Data Compliance

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

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Posted on: 15 July 2022
Closed date: 22 July 2022 at 18:09
Job ref: GYJ77953
Tags: IT