An internationally acclaimed Awarding Body are looking for an enthusiastic and organised individual to join the exams team as an Exam Coordinator. You will be responsible for overseeing and processing exam orders, candidate results and certificates in accordance with the organisation's operating procedures.
As someone who has strong educational administration skills you will be joining a fast paced and dynamic team where high levels of accuracy and communication are required in order to liaise with Approved Programme Providers (APPs), process examination orders, have oversight of the preparation and dispatch of examination packs, undertake quality checks and generate and issue results.
This role will also need you to be confident on IT systems such as computer based assessment platforms and CRMs and databases in order to receive and process examination orders from Approved Programme Providers (APPs), support the administration and delivery of exams via Computer Based Testing, plus generate and print student letters, certificates and dispatch labels within the agreed service timing.
You will have a high attention to detail and high levels of accuracy in order to ensure to ensure that key performance indicators (KPIs) are met in terms of customer service, quality and quantity of output.
Key areas you will be responsible for include carrying out exam order and results quality checks, undertaking post-exam matching and verifying to import results and issuing grade lists to relevant parties in line with the KPIs.
You will also be well organised and have excellent communication skills to co-ordinate the distribution of short open response answers to examiners, act as the lead point of contact for APPs via email and telephone, respond to department emails within agreed timescales, escalate enquiries and issues to the Exams Team Leader as appropriate and action requests for replacement certificates and pins within the agreed service times.
If you are looking for a role to grow your experience and strengthen your skills within examinations then get in touch today by sending a copy of your CV quoting reference number J74474HS to [email protected] by the closing date of the 7th March.