TPP Recruitment have started to support a leading national children's charity as they look to recruit a Fundraising Manager within their Supporter Development team. They have created this position to focus on rooting a supporter experience in across their welcome and retention programmes. You will work with the Head of the department and be responsible for the supporter journey of newly acquired and existing audiences of the charity.
Job title: Fundraising Manager - Supporter Development
Charity cause: Children
Location: London head off, home working included
Salary: £37,300 to £43,200
As the Fundraising Manager of this very successful supporter development team, you will play a key role in maximising income for the charity while minimising attrition rates from supporters. Play a key role in developing their welcome programme and delivering an excellent supporter experience. You will be working with the head of the department to provide insight into the retention strategy as well as supporting with input into the acquisition strategy. You will ensure that all communications sent to supporters are relevant and targeted based on audience insight. Part of this role will see you line manage a team, ensuring their continued development and progress whilst ensuring the highest quality of work. You will need to ensure that all finds made through insight and activity reviews are reflected in the supporter journey.
They are looking for someone who has developed and delivered a multi-channel supporter journey within a charity setting. You have experience of managing a welcome journey delivered through a variety of channels to support an acquisition strategy. You have worked with data teams to gather insight to support in implementing improvements. You will also have strong interpersonal skills, being able to build working relationships both internally as well as with external agencies.
If you have read through with great interest and feel like your experience would be an asset to this charity, then please do apply within.