Our client, an Awarding Organisation, has a fantastic opportunity available to join them as their next Training Co-ordinator and Administrator. You will be a key point of contact for all incoming queries and will be joining a supportive established team. This role will be based in Colchester and offers excellent benefits.
Key responsibilities for the Training Co-ordinator and Administrator role:
* Dealing with a broad range of phone and email enquiries
* Provide a high level of support and service
* Processing learner registrations, achievements and certification transactions
* Developing and maintaining effective working relationships
* Pro-actively contacting contacts to understand their needs and better support their individual needs
* Monitoring and dealing with applications
It is essential that you demonstrate experience providing admin support in a office environment. Likewise also important that you have strong experience of fielding large volumes of calls and emails. You will need experience updating information systems and databases. A commitment to delivering exceptional customer care and having good interpersonal skills will make you an ideal candidate. Good written and oral communication skills, including the ability to deal in a friendly and efficient manner with telephone enquiries, the ability to write clearly and concisely, and the ability to listen effectively and understand the needs of others. An ability to work systematically and without close supervision, using time efficiently, evaluating priorities and meeting deadlines.
To apply for this Training Co-ordinator and Administrator role, please email your CV to our Office & Specialist Support Team quoting the reference number 75025DW. All applicants must be eligible to work in the UK.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.