London, Greater London
£29,000 per year plus performance related bonus
Permanent, Contract, Full-time
Job description

TRAID is a UK charity working to tackle and solve the environmental damage and social injustices caused by making, consuming and disposing our clothes. You will be responsible for leading the successful running of a vibrant busy charity shop and supporting the shop team to deliver great customer service and strong sales in a fast paced retail environment. The money you will help to raise will be comitted to projects around the world to stop exploitation and environmental degradation in the supply chains of making our clothes.


Key Responsibilities

  • Managing shop performance and staff
  • Responsible for meeting shop budgets by ensuring maximum profitability is maintained
  • To ensure shop stock is sold at its full potential which requires regular liaison with TRAID’s sorting department
  • To work with HR to recruit and support shop staff to deliver strong sales and great customer service
  • Using local community initiatives to promote the charity shop and increase its customer base, second-hand purchases and donations
  • To attend regular meetings and training
  • Adhere to TRAID’s policies and procedures, from HR to Health and Safety
  • To undertake any other reasonable duties which may be considered necessary by your Line Manager
  • Be committed to TRAID’s charitable objectives across the environment, education and international development.

Skills and experience

  • Experience in a supervisory or management capacity
  • A good understanding of second-hand retail and the market
  • Knowledge and love of fashion and trends
  • Strong communications skills
  • An ability to mentor staff and promote a team working environment
  • A track record of meeting sales targets
  • Ability to work creatively using initiative and flair
More about TRAID

TRAID is a charity working to stop clothes from being thrown away. We turn clothes waste into funds and resources to reduce the environmental a... Read more

Refreshed on: 05 November 2021
Closed date: 14 November 2021
Job ref: Charity Shop Manager, Wood Green
Tags: Management, Retail

The client requests no contact from agencies or media sales.