Supporter Services Officer Jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Job description
Do you have skills in community engagement, providing advice, support and training? Could you motivate and support local communities to engage with their local railways and sustainable travel?
We’re looking for a new Community Rail Support Officer based in southern England and the Midlands, to support our network of community rail partnerships (CRPs) and station adoption groups.
About us
Community Rail Network is a not-for-profit organisation, working across Britain, supporting a growing ‘community rail’ movement, which helps communities get the most from their railways, promotes sustainable and inclusive travel, coordinates volunteering and place-making, and brings people together.
Community rail is made up of 75 community-based partnership organisations, and around 1,200 station friends volunteer groups and other community-led initiatives around Britain. Their activities range from creative projects for young people, to advising train operators on service improvements, to building travel confidence with families and disabled people, to biodiversity projects at stations, to promoting greener travel and tourism by rail.
Our enthusiastic team of 22 works mainly from home in different locations, but we come together regularly in person and online. We work collaboratively to advise our members, provide training, events and resources, run campaigns, and champion community rail and its insights via decision-makers and the media. We believe in developing our team and supporting everyone to reach their potential while having a good work-life balance.
About this role
The purpose of this role is to provide support and advice to community rail partnerships and groups in the South of England and Midlands, on working effectively and delivering maximum benefit to their communities and railways.
You’ll be comfortable engaging and advising local groups and communities to extend existing and set up new initiatives, and to reach wider audiences with an evidence-led, place-based approach. As well as supporting local groups, you’ll work closely with the rail industry, and wider third and public sector partners to ensure collaboration and shared success.
Main responsibilities
- Provide direct support and advice to CRPs and their officers, and other community rail groups in the region. This includes responding to queries and requests, passing on specialist queries to other members of the team, and providing proactive support through our accreditation review process and as set out in our plans;
- Support the development of skills, confidence and effectiveness across the network of CRPs and station groups, helping them to increase their positive social, environmental and economic impact, including through referral to our training, events and resources;
- Support the development of emerging community rail partnerships, station friend groups and community-led stations and railway-related projects in the region;
- Helping our members to work effectively with rail, transport, local government and community partners, supporting effective relationship building and showing positive leadership and insights on community rail within the region;
- Work with the Support Manager on delivery and monitoring of our grant schemes, and support CRPs and groups in the region to apply, deliver successfully and report back on funded work;
- Gather and share examples, feedback and insights from our members across the region, to facilitate best practice sharing and confidence across community rail and to feed into our communications, resources, events and public affairs work;
- As a member of the Community Rail Network team, participate and contribute to our wider work as relevant, such as Community Rail Week, our annual conference and Awards.
Skills, competencies and experience
- Skills in in supporting community engagement projects; an understanding of and confidence in using community engagement, local communications, project planning and evaluation techniques
- Interpersonal skills and the ability to work confidently with stakeholders at all levels and facilitate positive discussion; articulate and assertive
- Excellent writing and presentational skills
- Awareness of sustainable transport and social inclusion, and an appreciation of the importance of rail, sustainable travel and mobility to communities
- A demonstrable ability to manage time effectively and juggle a range of activities in an organised and professional manner;
- Proactive, positive and self-motivated, able to work on own initiative and inspire and enthuse others, and overcome hurdles to achieve results;
- IT literate with a good working knowledge of Microsoft Office, the internet and social media
Other information
- This post is home-based, but with regular travel (including overnight stays) within the south of England and Midlands, and nationally for team meetings
- The Community Rail Support Officer reports to the Support Manager within the Support and Development team
- Hours are 37 hours per week. A degree of flexibility and out-of-hours working (evenings and weekends) will be required, together with some travel and overnight absences
- This is a permanent position and includes a probationary period of three months from the date of appointment
Application Instructions
Please upload your CV and answer the two questions on the form, by 9am on Tuesday 16th April, summarising, with evidence, how you match the role specification and why you are interested in this position. Please include a daytime phone number and an email address. Due to limited resources, we cannot provide feedback to candidates not invited to interview. Interviews are likely to be held on Friday 26th April.
Championing the community rail movement | Connecting people and their railways | Creating inclusive, empowered, sustainable and healthy communities
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
About UKCF
At UK Community Foundations (UKCF), we put inclusivity at the forefront of all we do, we put relationships first and we are ambitious for our members and the communities they serve.
Everyone should have the opportunity to have a fulfilling life and to feel they belong. This can’t be mandated by government, or done to people, only with them. Change needs to be driven by people who understand the local situation and our support makes this possible.
UKCF is a national network of community foundations based all over the UK. Community foundations connect philanthropic people with local causes that matter to them. They are charitable organisations focused on supporting a defined geographical area by leveraging funds to support community needs and local organisations making a difference. As well as supporting our members, at UKCF we explore social challenges, we provide national funding and we work with those who have the solutions to improve lives.
Benefits of working at UKCF include 30 days holiday plus 8 bank holidays, up to two days paid leave for volunteer days, season ticket loans available, enhanced pension and a flexible working plan. As a disability confident employer, we welcome applications irrespective of your age, disability or impairment, marriage or civil partnership status, pregnancy or maternity, race, religion and belief, gender reassignment, sex or sexual orientation.
About the role
Come and join our small but brilliant Membership and Learning team. We have an ambitious strategy to strengthen the network through growing a culture of continuous learning, improving member insight and developing targeted learning.
We’re looking for someone who can support the team to develop, co-create, train and deliver inclusive and exciting learning that encourages creativity, curiosity and critical thinking in the areas of philanthropy and grant making. Your role will be diverse and a blend of project work, event management and administration. You will be involved in organising conferences, meetings, hosting webinars, managing specific areas of work and building relationships.
Our members vary from very small teams with two or three staff to well established very well resourced foundations. The Membership and Learning team are the contact point for all CFs: answering members’ enquiries, championing best practice and raising standards.
Working closely with other teams including Communications, Business Development and Programmes, the Membership and Learning team has an oversight of all UKCF activity relating to our members. Therefore the ability to listen, problem solve and engage others is critical. Take a look at the full job description for more information about the role.
The client requests no contact from agencies or media sales.
This is a fantastic opportunity to lead our capacity building and networking with racialised communities across London and the South East.
JOB TITLE:
Development Officer
SALARY:
£33,500 pro rata (i.e. £20,100 gross p.a.)
HOURS:
21 hours (3 days per week)
LOCATION:
Hybrid working:
- 1 day equivalent working from Kanlungan's office in Bethnal Green, London E1
- 2 day equivalent working from home.
BENEFITS:
Employers pension contribution of 3% of salary
HOLIDAYS:
25 days plus 8 bank holidays (pro rata)
CONTRACT:
6 month fixed term contract, with the possibility of extension
About The Phoenix Way London and South East (TPWLSE)
We are a black, brown and racially minoritised (BRM) community-led initiative working across London and South East England, with communities, groups and organisations to raise and distribute funds, transform the funding environment and build knowledge, skills and expertise in our communities. We work with BRM groups and communities to:
- overcome and reduce the inequalities and the racial injustice that frequently limit our abilities to support, strengthen and build our communities
- own and control our own funding and resources.
The Phoenix Way London and South East (TPWLSE) is hosted by Kanlungan Filipino Consortium with support from the Ubele Initiative.
Job Summary
You will take a leading role in developing and strengthening the regional and sub-regional networks of BRM groups, organisations and individuals in London and South East – these networks will both benefit from and shape the work of TPWLSE. You will also focus on building and developing the capacity (knowledge, skills and expertise) of BRM-led organisations in the region to operate effectively and successfully. This work will be carried out via networking meetings, regional and sub-regional briefings, training, fact-finding/learning sessions, group support and individual one-to-one support sessions with BRM groups and organisations.
Main Duties and Responsibilities
- Set up and run network development events to promote TPWLSE, to generate support for and involvement in TPWLSE’s work, to develop contacts and relationships with BRM organisations, groups and communities and to enable our learning about what support and resourcing BRM organisations and communities want and need from TPWLSE and others.
- Promote national and regional Phoenix Way funding opportunities and encourage applications. Promote funding opportunities from other funders.
- Deliver a combination of in-person, online and written briefings on funding and support available to groups and organisations in the region/sub-region.
- Set up and run training and learning events for BRM groups, organisations and communities to develop the skills, knowledge and expertise they need to operate effectively and successfully.
- Signpost organisations to capacity-building support and assist them in accessing that. Work with providers of capacity-building support to enable BRM groups and organisations to access that support.
- Develop connections with a broad range of regional, sub-regional and local stakeholders in order to steer their support, funding and resources towards and into BRM groups organisations and communities.
- Help to promote TPWLSE grant-making panels; help to recruit and support national and regional grants panel members.
- Gather and share feedback about TPWLSE’s plans activities in order to inform future plans and development. Contribute towards the evaluation of TPWLSE’s work, to include data collection/analysis and reporting to our partners and funders.
- Contribute to the circulation of regular TPWLSE news updates to network members and BRM groups and organisations in the region.
Person Specification
Experience
- Significant experience of anti-racist community development work, directly with black and racially minoritised communities.
- Significant experience of developing networks and directly outreaching with communities and groups.
- Significant experience of directly providing and/or developing and supporting projects providing infrastructure and capacity building support.
- Experience of facilitating meetings and workshops.
Knowledge
- Excellent understanding of the development and support needs of small and medium-sized community collectives, networks, groups and organisations, particularly in the black/brown voluntary and community sector.
- Excellent or very good knowledge of development and support topics for voluntary and community organisations, including fundraising; financial management; strategic, business and operational planning; people management; governance and trusteeship/directorship; legal structures of voluntary and community organisations.
Skills and competencies
- Able to work on own initiative, as well as part of a team.
- Demonstrable ability to plan and implement projects as well as meet targets and deadlines and work under pressure.
- Ability to gather, assess and evaluate information as part of evaluation and impact assessment processes.
- Strong IT skills, including the use of most Microsoft 365 applications including Outlook, Word and Excel, PowerPoint, SharePoint and Teams. Familiarity with and ability to use other common IT products.
- Competent and confident in the use of Salesforce and other CRMs or complex databases.
- Excellent spoken and written English plus good numeracy skills.
- Excellent communication skills and ability to communicate with different stakeholders in one-to-one, group and large event settings.
- Good report writing skills. Ability to present and set out clear commentary, findings, conclusions and recommendations.
Other requirements
- Passion and commitment to anti-racist, social justice work with black and minoritised communities, organisations and groups.
- Ability to drive/access public transport to travel across the region.
- Have valid permits to work in the UK.
- Willingness to do a Basic Disclosure and Barring Service (DBS) check, if offered this role.
Please upload your CV and a covering letter.
In your covering letter, please outline your suitability for the role by addressing the requirements in the Person Specification.
Applications close at midnight on April 8th. Interviews will be held in the week beginning April 15th, 2024.
Volunteers are vital to our charity, the provide over 100,000 hours of support a year to our work. As our charity’s volunteer programme has grown over the last few years, we need to increase our capacity to recruit and better support our volunteers.
This role is focus on improving the support with give to our volunteers who care for our dogs and pups in training. There we are not just looking for someone who is experienced working with volunteers and is great with people, but someone who has presentation or teaching skills. So they can talk to groups of volunteers to help them develop the skills and confidence to have a positive experience and impact when volunteering with our charity. Candidate who have a good knowledge of dogs would be a real advantage.
Recruitment of new volunteers is also a key part of this role and so we will require the post holder to manage activity to achieve this, including some occasional weekend and evening work at specific recruitment events.
Are you ready to join the RBL’s Recovery Services Team to support the implementation of our exciting strategy that will deliver class leading Recovery Programmes to over 5,500 beneficiaries annually?
The RBL are committed to a significant expansion of Recovery Services, including an increase in the number and diversity of Recovery Programmes; delivery of Team UK to the Invictus Games; and the introduction of community follow-up programmes.
We are looking for highly motivated individuals to join the RBL Recovery Services Team, as Recovery Support Officers. These positions have been introduced to ensure our beneficiaries receive the best possible support.
As a Recovery Support Officer, you will work alongside expert coaches to deliver Recovery Programmes and activities which include adaptive sport, inclusive adventure activities, recovery through arts and the Invictus Games experience. You will be integral in maximising the recovery benefits of each programme and endorsing early intervention and sustained long term recovery.
This will be a highly rewarding role and you will be fully supported in gaining a full understanding of Recovery Service Programmes and the pathways that are available to beneficiaries, both internal to RBL and externally.
The role is based at the RBL’s Battle Back Centre, but you will also be supporting programmes which are delivered nationally and internationally. This may include extended periods away, weekends and providing out of hours support
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
For more detailed information about the role, please see our Vacancy Information Pack attached to our advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 8th April 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Systems Training and Support Officer
Location: Agile working
Contract: Permanent, subject to funding
Hours: 32 hours/4 days working per week
Starting salary: £27,445
Who we are
Safer London is a charity working with young Londoners and families who are affected by violence and exploitation. We believe that when a child or young person comes to us they are just that – a child or a young person: we don’t define them by the issue that has brought them to us. By working alongside young Londoners, their families and peers in the places where they spend their time, we can create a safe London not just for them but for everyone.
Who you are
Would you like to make a difference to the lives of Young Londoners?
Do you enjoy helping people get the best out of online systems, designing and delivering high quality training and resources?
Do you have the expertise to provide support to users of case recording systems?
If so, you might be just who we are looking for!
If you are committed and resilient, and believe you have what it takes to help us to improve the lives of young Londoners and their families please apply.
What the role involves
Key responsibilities
1. Ensuring that there are regular training opportunities for both new starters and those requiring refresher sessions or updates when new functions or forms are released.
2. Running system training drop-in sessions to assist with queries / hear feedback, and relaying information from these to the Information Governance and IT manager.
3. Working with the Learning and Development Coordinator to establish an evaluation method and implement this to enable us to assess the effectiveness of each training session and using this to improve future delivery.
4. Produce effective training materials and guidance documents, and develop and maintain a training area on our case recording system, including the creation of dummy forms and files for new users to access and use as a training sandbox.
5. Producing and maintaining a catalogue of training resources, ensuring links to practice-based guidance are established and maintained.
6. Performing case recording system changes to forms and lists as directed by the Information Governance and IT Manager
7. Support the Data Reporting and System Support Lead with regards to user administration and user support at times of absence and increased need
8. Supporting with training on additional systems directed by the Information Governance and IT Manager, including on the efficient use of SharePoint and Teams
9. Developing training courses for various systems, using our LMS (currently Rise)
10. Acting at all times in line with safeguarding legislation and guidance in addition to Safer London’s practice guidelines and wider pan-London processes and protocols.
11. Undertaking any other duties as required and commensurate with the level of this post.
Additional Information
Safer London is committed to safeguarding and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment. As part of this commitment we will request a DBS (Disclosure & Barring Service) check, as well as references covering the last five years, for the successful candidates.
We value diversity and encourage and welcome applications from people of all backgrounds. We know that in order to make London a safer place for the young people that live here we need a diverse range of perspectives, experience, and knowledge.
What we offer
Safer London continually reviews its pay and we currently offer the following benefits package to all our employees:
• Agile working. This means you have will have the flexibility to work in different locations including from home, our office in Southwark and/or community locations (libraries/co-working spaces) when you are not delivering face to face work in the community.
• Flexible Working: our Flexible Working Policy allows requests to work flexibly from the start of your employment.
• A contributory Pension Scheme.
• Interest-free Season Ticket Loans.
• A Cycle to Work Scheme.
• A Mental Health Helpline.
• Death in Service Benefit.
• Opportunities to develop and progress your career, including an extensive programme of courses and acting up/additional responsibilities roles.
• An initial Annual Leave allowance of 28 days holiday, rising to 30 days after 3 years and 33 days after 5 years, plus bank holidays and other statutory holidays; part time employees receive a pro-rata entitlement.
Sound good? Here’s how to apply
To apply for this role, complete the online Webrecruit application form which can also be accessed via the Safer London website or for further information about this role and working for Safer London, please refer to the Job Pack. Please complete the online application form and submit it as soon as possible: Safer London runs a rolling recruitment process which means that applications are shortlisted and invited for interview within one week of receipt. As soon as a suitable candidate is found no further applications will be considered.
Please make sure you find the Job Description on the left-hand side of the Webrecruit page after you click ‘Apply Now’ or find it on Safer London’s Website.
As part of the online application, you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.
Should you need any adjustments to the recruitment process, at either application or interview, or experience any technical issues when trying to access and/or complete
the online application form, please find our contact information in the Job Pack.
We look forward to hearing from you.
Please note that we don’t accept CVs.
Safer London is not a sponsoring organisation for foreign nationals, and you must be able to show proof that you have permission to live and work in the UK in order to be considered for this role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Title West Midlands Community Engagement Officer
Hours 35 hours per week, term time only, permanent
(Some elements of this role will likely require out of hours working)
Reports to Head of Membership
Remuneration£20,462 (FTE equivalent £28,000)
Background
Our 68-year-old charity is one of the most exciting and flexible employers in the charity sector. Having supported 13,000 Parent Teacher Associations (PTAs) and their 100,000 heroic volunteer fundraisers to raise more than £1 Billion during the past decade, last year we began to lay the foundations for significant growth in impact during the decade ahead, not just to extend the impact of PTAs, but to provide more broader support for parents in enabling their children to live happy, healthy, and productive lives.
During the summer, we launched a membership magazine (PTA Extra), and a popular programme of parent webinar covering such topics as: ‘Supporting your child’s mental health’, ‘Helping your child succeed in KS2 English’, ‘Neurodiversity in Children Matters’.In the autumn began building a fundraising team to support PTAs by fundraising at the national level.In December we launched the highly successful ‘National Parent Survey’ to explore the challenges and concerns parents face. This year we relaunch a national publication for parents new to school, called ‘Be School Ready’, and our new ‘PTA Launchpad’ programme.
At Parentkind we have developed a culture of high expectations for supporting PTAs and Parents alongside an equally high expectation that colleagues take care of their mental health and well-being.We are obviously a parent-friendly and flexible employer, where colleagues work from home by choice, and are given agency to perform their duties in balance with life.Colleagues work around important life-commitments such as taking their children to school, attending a medical appointment, or just taking a walk.Colleagues are trusted to do great things, both at home and whilst working.
Main purpose and scope of Role
This role will play key to engaging with and supporting PTAs across the region, as well as a variety of stakeholders such as schools, parent groups, local authorities, potential sponsors or supporters and other organisations as our suite of programmes grows. This role initially focuses on the following, but is subject to change as programmes are launched or evolved:
PTA Programme
- Growing our network of PTAs.
- Supporting PTAs through leadership transition to minimise PTAs closing unnecessarily.
- Organising gatherings of PTAs to enhance the PTA community.
- Providing training and awareness sessions for PTAs.
- Providing community support to PTAs during peak activity periods online or by phone.
- Helping schools establish PTAs and supporting them during their first year through our new PTA Launchpad programme.
- Hosting and co-ordinating virtual webinars/meetings to demonstrate the value of PTA membership and the support available.
Parent Programme
- Raising awareness of Parentkind’s growing programme of support for parents, directly or indirectly through schools or other partners.
- Building relationships with parent groups to support engagement with our growing suite of parent support opportunities.
- Organising events for parents as part of our Parent Programme.
- Building relationships with regional stakeholders to support Parent Programme activities.
Other Programmes/Services
- Encouraging uptake or (when charged) sales of our broad and growing suite of programmes and services.
- Identifying and engaging with local and regional partners for our range of programmes.
- Feeding into programme design.
Wider Stakeholder Engagement:
- Attending appropriate conferences and educational meetings across the region.
- Developing relationships with key local authorities and individuals so they advocate our services and the benefits of our programmes
- Developing relationships with MATs so that they can advocate Parentkind and the benefits of its programmes.
- Identify any opportunities for external funding to from LA’s, Companies, or other funders with the support of our fundraising team.
Organisational Effectiveness:
- Create and implement operational annual plans and schedules to support our regional targets, ensuring that time specific milestones for their delivery are met.
- Regularly report on the health of our campaigns within your region, through identified KPIs and organisational targets.
- Ensure all knowledge and information is recorded, processed and maintained according to good administration practice.
General
- To keep abreast of relevant educational policy and legislation affecting our key audiences.
- To be flexible within the broad remit of the post.
- To undertake other duties as reasonably requested by the CEO and the Executive Leadership Team.
- To be self-servicing.
- To attend and participate in our performance, development, and training programmes.
- To abide by organisational policies, codes of conduct and practices.
- To be responsible for the health, safety, welfare of self, and other colleagues.
- Participating in and, as necessary, assisting with our national events and conferences.
- Supporting activities in other regions where a regional colleague is unappointed or unavailable.
Diversity at our core
Parentkind is committed to an inclusive and accessible recruitment process and encouraging equality and diversity with our team.We acknowledge that some candidates may require additional support to overcome barriers experienced during the application process.If you require any reasonable adjustments to support your application or interview, please reach out to us via email.
The Application Process
Please apply as soon as possible by submitting your application through Charityjob with a covering letter.Please note that we are unable to sponsor international candidates and candidates should be resident or very familiar with the region the role is applicable to and willing to move to the region before commencing the role.Candidates will require their own vehicle to support attendance at meetings, including schools.
We will be interviewing on a rolling basis, so please apply as soon as possible.
Parentkind is committed to safeguarding children in the schools we work and expect all colleagues to share this commitment.Appointees are subject to a DBS check.Having a criminal record will not automatically exclude applicants.
If you have not heard from us within two weeks following the closing date of the role, please presume that your application has been unsuccessful.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Join our dedicated team as a full-time support worker in Kingston upon Thames Borough! We are looking for individuals to work in our Community support services, as part of our Outreach or Supported living homes team!
Earn £23,920 (pro rata).
Balance is a small but growing organisation providing a range of services to vulnerable people, that are designed to promote their independence and quality of life. Our services are aimed primarily at people with learning disabilities and mental health issues. We are committed to the development of progressive and sustainable services, making a meaningful difference to people’s lives enabling them to:
- Have the support they need in order to achieve a high level of independence in their lives
- Have rich and full lives
- Aim high and achieve their goals
- Have a voice in all decisions relating to them
Beyond the support we give to individuals, we are committed to:
- Promoting the visibility of vulnerable people within society as a whole
- Having a positive influence on public policy relating to vulnerable people, including developing models of good practice, and improving public understanding of and attitudes towards vulnerable groups
Employee benefits include:
- Store discounts (Blue light card)
- 25 days holiday plus bank holidays, plus an extra birthday leave.
- Cycle to work scheme, as well as paid travel and mileage when at work.
- Supportive and friendly working environment
- Flexible hours with positive work-life balance.
- Refer a friend scheme.
- Comprehensive training.
- Career progression opportunities.
If you're ready to make a difference, apply now!
The client requests no contact from agencies or media sales.
Domestic abuse has blighted women’s lives throughout history. We’ve been helping women in London recover from its effects since 1996. Our specialist counselling transforms the mental health and wellbeing of women who have suffered physical, emotional or sexual abuse, financial exploitation or coercive control, and we have assisted well over 15,000 people to date. Add your skills to our closely knit all-female team, and you can help thousands more on the road to recovery.
We are looking for a dynamic Head of Therapeutic Services to join the charity at an exciting time, following a period of growth. Our counselling service grew by over 20% in the last year, and the organisation’s infrastructure has grown to support it, and the clinical team has evolved and grown to better meet the demands upon it. We are looking for someone who would relish the challenge of helping take the charity to the next level. If you think you have the drive, the motivation, and the passion to help us succeed in our mission, we want to hear from you.
In return, you can expect exceptional career satisfaction, plus an excellent package of benefits, including hybrid and flexible working, 25 days’ holiday rising to 30 days after five years, a 3% pension contribution, a comprehensive employee assistance programme, and a cycle-to-work scheme.
To find out more about this exciting opportunity, please download our information pack.
To apply, please send us your CV and a personal statement outlining your experience via the Apply button.
Closing date: 8th April 2024
Interview date: w/c 15th April 2024
Please note, this post is open to female applicants only – Section 7.2(E) of the Sex Discrimination Act applies.
An enhanced DBS check will be requested prior to taking up the position. Any concerns or questions regarding past criminal convictions can be discussed confidentially with the Clinical Director.
To apply, please send us your CV and a personal statement outlining your experience.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Title North West Community Engagement Officer
Hours 35 hours per week, term time only, permanent
(Some elements of this role will likely require out of hours working)
Reports to Head of Membership
Remuneration£20,462 (FTE equivalent £28,000)
Background
Our 68-year-old charity is one of the most exciting and flexible employers in the charity sector. Having supported 13,000 Parent Teacher Associations (PTAs) and their 100,000 heroic volunteer fundraisers to raise more than £1 Billion during the past decade, last year we began to lay the foundations for significant growth in impact during the decade ahead, not just to extend the impact of PTAs, but to provide more broader support for parents in enabling their children to live happy, healthy, and productive lives.
During the summer, we launched a membership magazine (PTA Extra), and a popular programme of parent webinar covering such topics as: ‘Supporting your child’s mental health’, ‘Helping your child succeed in KS2 English’, ‘Neurodiversity in Children Matters’.In the autumn began building a fundraising team to support PTAs by fundraising at the national level.In December we launched the highly successful ‘National Parent Survey’ to explore the challenges and concerns parents face. This year we relaunch a national publication for parents new to school, called ‘Be School Ready’, and our new ‘PTA Launchpad’ programme.
At Parentkind we have developed a culture of high expectations for supporting PTAs and Parents alongside an equally high expectation that colleagues take care of their mental health and well-being.We are obviously a parent-friendly and flexible employer, where colleagues work from home by choice, and are given agency to perform their duties in balance with life.Colleagues work around important life-commitments such as taking their children to school, attending a medical appointment, or just taking a walk.Colleagues are trusted to do great things, both at home and whilst working.
Main purpose and scope of Role
This role will play key to engaging with and supporting PTAs across the region, as well as a variety of stakeholders such as schools, parent groups, local authorities, potential sponsors or supporters and other organisations as our suite of programmes grows. This role initially focuses on the following, but is subject to change as programmes are launched or evolved:
PTA Programme
- Growing our network of PTAs.
- Supporting PTAs through leadership transition to minimise PTAs closing unnecessarily.
- Organising gatherings of PTAs to enhance the PTA community.
- Providing training and awareness sessions for PTAs.
- Providing community support to PTAs during peak activity periods online or by phone.
- Helping schools establish PTAs and supporting them during their first year through our new PTA Launchpad programme.
- Hosting and co-ordinating virtual webinars/meetings to demonstrate the value of PTA membership and the support available.
Parent Programme
- Raising awareness of Parentkind’s growing programme of support for parents, directly or indirectly through schools or other partners.
- Building relationships with parent groups to support engagement with our growing suite of parent support opportunities.
- Organising events for parents as part of our Parent Programme.
- Building relationships with regional stakeholders to support Parent Programme activities.
Other Programmes/Services
- Encouraging uptake or (when charged) sales of our broad and growing suite of programmes and services.
- Identifying and engaging with local and regional partners for our range of programmes.
- Feeding into programme design.
Wider Stakeholder Engagement:
- Attending appropriate conferences and educational meetings across the region.
- Developing relationships with key local authorities and individuals so they advocate our services and the benefits of our programmes
- Developing relationships with MATs so that they can advocate Parentkind and the benefits of its programmes.
- Identify any opportunities for external funding to from LA’s, Companies, or other funders with the support of our fundraising team.
Organisational Effectiveness:
- Create and implement operational annual plans and schedules to support our regional targets, ensuring that time specific milestones for their delivery are met.
- Regularly report on the health of our campaigns within your region, through identified KPIs and organisational targets.
- Ensure all knowledge and information is recorded, processed and maintained according to good administration practice.
General
- To keep abreast of relevant educational policy and legislation affecting our key audiences.
- To be flexible within the broad remit of the post.
- To undertake other duties as reasonably requested by the CEO and the Executive Leadership Team.
- To be self-servicing.
- To attend and participate in our performance, development, and training programmes.
- To abide by organisational policies, codes of conduct and practices.
- To be responsible for the health, safety, welfare of self, and other colleagues.
- Participating in and, as necessary, assisting with our national events and conferences.
- Supporting activities in other regions where a regional colleague is unappointed or unavailable.
Diversity at our core
Parentkind is committed to an inclusive and accessible recruitment process and encouraging equality and diversity with our team.We acknowledge that some candidates may require additional support to overcome barriers experienced during the application process.If you require any reasonable adjustments to support your application or interview, please reach out to us via email.
The Application Process
Please apply as soon as possible by submitting your application through Charityjob with a covering letter.Please note that we are unable to sponsor international candidates and candidates should be resident or very familiar with the region the role is applicable to and willing to move to the region before commencing the role.Candidates will require their own vehicle to support attendance at meetings, including schools.
We will be interviewing on a rolling basis, so please apply as soon as possible.
Parentkind is committed to safeguarding children in the schools we work and expect all colleagues to share this commitment.Appointees are subject to a DBS check.Having a criminal record will not automatically exclude applicants.
If you have not heard from us within two weeks following the closing date of the role, please presume that your application has been unsuccessful.
Your role will be to provide administrative support across a range of business support functions, including finance, HR and IT. Line managed by the Finance and Systems Manager you will also work closely with the HR Manager.
The role will be based in our Resources, System and Culture Team and provide an efficient administration service supporting business processes and staff globally.
Location: Office based from our office in Frome, Somerset or remote working
Contract: Full-time, permanent (though we are open to considering applications from those who want to work on a part-time or job-share basis)
As an organisation that works with disability activists in Africa and Asia we are clear that lived experience of disability is hugely important to our mission. Priority for this role will be given to disabled people. We want to see you at your best and so please let us know if there are any adjustments at all that we can make to the recruitment process to ensure that it works for you.
Key Responsibilities
Finance
- Receive invoices and enter into purchase ledger for authorisation process
- Set up bank payments to suppliers and international transfers to Country offices
- Liaise with suppliers regarding payments/details and with budget holders regarding authorisation
- Process staff cash and credit card expenses
- Maintain all supporting documents for any transactions posted onto QuickBooks
- Process donations arriving in post
- Other finance administration tasks as necessary
Human Resources Administration
- Online HR system (People HR) administration
- Using templates prepare standard HR paperwork such as contracts and salary change letters
- Monitor completion of HR processes
- Recruitment administration
- New joiner administration
- With guidance from the HR Manager making minor amendments to HR policy and process documents and ensuring they are uploaded to SharePoint
- Arranging HR related meetings and notetaking
- Training administration
- Other HR administration tasks as necessary
IT
- Help manage the SharePoint environment as a primary administrator
- Assist in the development of SharePoint and Microsoft Teams to meet the needs of the organisation, and to ensure that it is fully accessible and inclusive
- Managing permissions within SharePoint
- Manage and maintain our corporate IT licenses
- Weekly maintenance of above with emails for new joiners and leavers and distribution groups
- Manage the IT hardware needs for the RSC Team, also ensure the physical assets are recorded and reconciled
- Other IT administration tasks as necessary
Person specification
- Significant experience of business administration.
- Experience of basic book-keeping using Quickbooks or similar finance software.
- Experience of HR or IT administration would be an advantage but not essential as training will be given.
- Proficient with using Microsoft 365 including SharePoint (or transferable skills in similar packages).
- Ability to multitask and prioritise across a wide-ranging role
- Strong written and verbal communication skills in English
- Good numeracy and organisational skills
- Ability to liaise effectively with suppliers, donors and staff as required
- Ability to work effectively with colleagues across cultural differences
- Commitment to the Social Model of Disability and a rights-based approach to development.
Please see the attached job description or visit our website for more information and to apply.
The client requests no contact from agencies or media sales.
Download the full Appointment Brief for details
About Future Frontiers
Our Vision: A society where equal access to education and career opportunities enables potential to overcome poverty.
Our Mission: To provide disadvantaged young people with the guidance, networks and opportunities they need to realise their potential at school and achieve post-16 qualifications that build towards secure, fulfilling employment.
We are an award-winning UK education charity committed to improving life outcomes for young people from disadvantaged backgrounds. Our head office is in London, and we have over thirty employees in the central charity team, who are supported by our Board of Trustees, our Youth Advisory Group and over 1400 volunteer coaches.
We have a number of high-profile partnerships, including organisations such as; Allen & Overy, Coutts, Marex, Investec and Vitality UK. We also have a broad and diverse range of supporters, including; Garfield Weston Foundation, Wimbledon Foundation, Goldman Sachs Gives, and The London Community Foundation. We are proud of the sustainable charitable model we have developed, with good reserves and a range of funding and traded income streams, although income generation remains a priority for the effective delivery of our programmes.
Recognising the profound impact of family income on educational outcomes and future opportunities, Future Frontiers delivers a two-year programme of coaching, advice, and guidance. This highly personalised approach equips young people to realise their potential at school and transition positively into further education or training at sixteen.
Our programme is proven to enhance student engagement and increase progression to sustained destinations, and we are dedicated to breaking cycles of disadvantage and fostering equitable futures.
About the Role
The Chief Executive Officer will have as their overarching purpose the realisation of the mission of the charity; to provide disadvantaged young people with the guidance, networks and opportunities they need to realise their potential at school and achieve post-16 qualifications that build towards secure, fulfilling employment.
They will be responsible for safeguarding, leadership, financial sustainability, management and administration of the charity in delivering against the mission and in the development and execution of strategy, in agreement with the Board of Trustees.
The Chief Executive Officer will support the Chair to ensure that governance arrangements of the charity are effective and in line with the requirements of the Charity Commission.
About You
We welcome applications from a broad range of contexts and backgrounds; particularly those with significant strategic and leadership experience who have a track record of success and values-led working.
The client requests no contact from agencies or media sales.
Central and North West London NHS Foundation Trust are advertising for a number of roles across Brent and Hillingdon.
We are looking for motivated, passionate self-starters who want to kickstart a career in the mental health sector. These position, with on-the-job training, is a fantastic opportunity to make a real difference and support those with mental health needs.
As an IPS Employment Specialist you will play a vital role in helping people with mental health needs find meaningful and fulfilling employment. You’ll receive all the training and support you need to take on the role, develop your skills, and have access to a broad range of opportunities. Joining a passionate and driven team, you’ll be working towards creating a fairer and more inclusive society for people with mental health needs.
We welcome applications from all experience levels and backgrounds. What you will need is the ability to motivate and build relationships with service users, strong organisational skills, the confidence to communicate and engage with a range of employers, and a fundamental belief that anyone with a mental health condition can work.
What is an IPS Employment Specialist?
This is a rewarding and dynamic role where no day is the same and you’ll be making a genuine difference to people’s lives. Using the Individual Placement and Support (IPS) model you’ll be:
- Supporting and motivating individuals with mental health conditions to access and sustain paid employment.
- Regularly meeting with clients to listen, offer support and help them identify their best job match, reflecting their skills and aspirations.
- Supporting the clients through CV production, interview techniques and managing their health at work.
- Advocating for your clients by educating and engaging with employers regarding the IPS service.
- Sourcing job opportunities for your clients through regular contact with local employers within the community.
- Promoting employment and raising expectations around the ability of service users to access paid employment, breaking down the barriers for them.
Working for Central North West London NHS Trust
You will also be part of the Trustwide Employment Services Team which comprises of over 40 people.
You will receive a number of staff benefits working for CNWL, this includes an attractive pension scheme, a range of staff networks, travel discounts, employee assistance programme and discounts at hundreds of retailers nationwide.
This role is an excellent opportunity to start a long-term career within the mental health sector, develop your skills and a gateway to the vast number of opportunities within CNWL.
Apply today to become an IPS Employment Specialist and make a real difference!
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
Who are we looking for?
Firstly, you will need either a degree-level education or relevant work experience, such as in the health and social care or employment sectors. Alongside having strong and persuasive communication skills, excellent time management and exceptional organisational skills. Also, the ability to initiate and develop relationships with a variety of individuals and be able to engage employers using a variety of methods such as via the telephone or face-to-face in the community.
It would also be helpful, but NOT essential, if you have experience of working with people with mental health support needs (or similar groups) OR have experience working in employment support services (or equivalent), this can include working with people on a one-to-one basis, offering motivation and support, or engaging with a range of stakeholders. We are actively interested in individuals who have experience using a persuasive communication style or promoting a service to a variety of audiences, this can include marketing, recruitment, or sales roles.
The client requests no contact from agencies or media sales.
About Us
Established in 2002, Greenhouse Sports charity is leading the fight for a future where young people are supported and empowered, whatever their challenges, through sport. Children from disadvantaged backgrounds are missing out on crucial opportunities available to their wealthier peers, leading to dire consequences such as academic struggles, exclusion, crime, gang violence and mental health issues. We coach and mentor young people from deprived backgrounds because the crisis for children living in deprivation is real and it is urgent.
Our magic is the Greenhouse coach, sports coach, trained mentor and role-model combined. Over the last 2 decades these coaches have worked with more than 50,000 secondary school children in London to help them fulfil their potential.
In 2020 we expanded our delivery beyond London for the first time, launching a programme of work to support children earlier in their lives at primary school. This expansion of services is critical to meeting the needs of young people growing up in poverty today, and we are committed to continue expanding these services in the years to come.
The Person
Greenhouse Sports are looking for an enthusiastic and highly personable Coach Support and Training Officer. You’ll have a genuine passion for our work and get a kick out of working with people and supporting them in achieving great things.
The Role
As Coach Support and Training Officer you will:
- Be out and about at our programmes, supporting our inspirational coaches and seeing the magic happen
- Play a central role in training our staff
- Work closely with our front-line teams to understand their needs and develop bespoke solutions
- Support our coaches with enrichment trips, events and administrative support
Benefits at a glance:
- A 2-week Christmas break every year on top of your annual leave allowance
- A health-care cash plan, dedicated support service and wellbeing allowance renewed annually
- Be surrounded by a brilliant group of highly motivated, purpose driven teammates!
If you are ready to take charge, make a positive impact, and pave the way for London's young people, this is the opportunity you've been waiting for! Don't miss out- apply now and join our Team at Greenhouse Sports.
Application Deadline: Sunday 14 April at 23:59 hours
Applicants will be reviewed on an on-going basis
Greenhouse Sports is committed to safeguarding and promoting the welfare of children therefore applicants must be willing to undergo child protection training and screening including an Enhanced Disclosure and Barring Service (DBS) Check and obtaining satisfactory references from past employers.
The client requests no contact from agencies or media sales.
Support Coordinator
We’re looking for an innovative, passionate, and professional individual with excellent communication and organisational skills to join our Stroke Recovery Services based in the Chester area.
This is an exciting opportunity to work with stroke survivors and their families to provide support following a stroke.
Position: S11130 Stroke Association Support Coordinator
Location: Home-based, Chester however, extensive travel will be required as part of this role (May include team meetings or other work-related meetings)
Hours: Part-time, 27 hours per week (flexible working)
Salary: Circa £19,739 per annum (FTE circa £25,588.50 per annum)
Contract: This is a fixed term contract until 31 January 2025. Our services are contracted, we currently have funding for this contract until 31 March 2025.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 31 March 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: To be confirmed
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes.
The Stroke Association Support Coordinator will:
· Support new stroke survivors and their carers from hospital discharge into the community.
· Provide personalised information, advice and support.
· Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
· Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.
About You
You will:
· Have a background in a caring and/or charity profession supporting people with disabilities.
· Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.
· Have experience of working with people who may have additional communication support needs.
· Have the ability to use basic Microsoft system.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state your preferred hours in your covering letter.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.