E20, London
Greater London
Stratford, Greater London
Circa £55,000 per year
Contract, Full-time
Job description

Circa £55,000 per annum

Fixed term – 12 months (maternity cover)

Currently working from home


UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.


Key to achieving this objective is ensuring the public supports our work and gives generously. The Direct Marketing Team at UNICEF UK inspires members of the public to support UNICEF’s amazing work. We do this using a wide range of media channels and across a number of successful fundraising products.


We are currently recruiting for an experienced Head of Supporter Retention to cover maternity leave (we call this early moments leave). You will provide strategic direction and leadership to our high performing supporter retention team. You will deliver fundraising campaigns using a wide range of media to inspire our supporters to donate over £40m per year.


To succeed, you will have experience of developing and implementing successful direct marketing strategies for a charity, either in-house or for an agency with charity clients.  As an experienced leader, you will be able to motivate and inspire team members, including coaching and developing them to deliver our ambitious plans.


You will have a track record in successfully developing high level relationships, both internally and externally. You will have experience of managing an expenditure budget of at least £1 million to deliver direct marketing based fundraising campaigns using a wide-range of media.


Closing date: 5pm, Monday 22 March 2021.

Interview date: Wednesday 31 March 2021 via video conferencing.


We are normally based on the Queen Elizabeth Olympic Park in Stratford, East London but while our office is closed, this role will work from home or from wherever makes you happy.


We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.


UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.


We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.


The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.


We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights. CVs will not be accepted.


If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.


Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)


Refreshed on: 13 March 2021
Closed date: 22 March 2021
Tags: Communications, PR, Fundraising