Bristol, Bristol City
Manchester, Greater Manchester
Nottingham, Nottingham
SE1, London
£25,000 - £29,000 pro rata per annum + £1,500 London waiting if based in London
Permanent, Full-time
Job description

upReach is an award-winning social mobility charity supporting less-advantaged undergraduates to secure top jobs. We deliver a comprehensive programme of professional development, through partnerships with top employers and universities. This year, we are continuing our growth to support 2,700 students, with a team of 60+ employees. upReach works to address the progression gap, supporting students from lower socioeconomic backgrounds to secure graduate jobs after university, aiming to reach its vision of a society in which everyone has the opportunity to reach their full career potential, regardless of social background.

Role: Junior Product Manager
Location: London, Manchester, Bristol, Nottingham, or Newcastle
Hours: Full-time 40 hours per week, 9am - 6pm 
Start date: As soon as possible
Duration: Permanent 
Reporting to: Senior Project Manager
Salary: £25,000 to £29,000 per annum plus £1,000 London-weighting if based in London
Application deadline: 9am 11th November. Early applications are encouraged, we may appoint before the closing date

The Junior Project Manager position sits within the growing product and projects team within upReach. The role will work closely with the Senior Project Manager to manage the products that upReach offers and any other projects assigned to them throughout the year. The role is ideal for someone interested in beginning a career in Project or Product management with a passion for social mobility and an interest in tech/digital products.

The successful candidate will be working on a number of upReach’s products, including:

Social Mobility Network: upReach are currently working with a web design agency to develop a new networking platform with the intent to create a network for less-advantaged university students to have direct access to industry professionals. The platform launched in July and has facilitated over 200 interactions between students and professionals. The Junior Product Manager role would support the Senior Project Manager with the development and roll-out of the platform, whilst tracking performance through defined KPIs and milestones.

Corporate Mentoring Programme: For over 5 years, upReach has run a Corporate Mentoring Programme, which currently has over 500 active mentoring relationships. Given the launch of the Social Mobility Network, this role will be looking at ways to bring the two closer together by exploring synergies and user experience improvements, working with the Head of Sector Programmes and Mentoring.

 

Core Responsibilities:

  • Project Management: Taking ownership of the project management of a project to scope and manage a project from beginning to completion, drawing upon project management methodologies to deliver

  • Existing Product Development: Drawing upon external trends and data on upReach’s products to recommend product enhancements, adding this to the product roadmap and creating business cases when necessary to justify the business need for such enhancements

  • User training and onboarding: Delivering sessions to users onboarding to the platform and managing marketing and communication journeys to university students and professional volunteers.

  • Handling user queries: This role would be responsible for logging and responding to any queries received from users of an upReach product, logging and prioritising them correctly

  • Product Growth: Working closely with the Employer Partnerships Manager and Senior Brand, Marketing and Communications Officer to develop marketing materials and an acquisition pipeline for upReach’s products

  • Product Portfolio Management: Supporting the Senior Project Manager to report on the impact of upReach’s portfolio of products by evaluating costs associated with products and the impact driven by each product

  • Ad Hoc tasks: This role would also be able to work closely with other members of the leadership team, including the CEO, to support them with strategic priorities

 

​Person Specification:
This position would be suited to individuals who are committed to upReach’s mission and have an understanding of, and empathy with, the challenges facing those from lower socio-economic backgrounds.
To be successful, candidates applying for the role should be able to demonstrate clear experience in managing a project and a clear interest in Project Management. The ideal candidate will be proactive, resilient and used to managing competing priorities within a varied workload. They should be flexible and willing to perform varying duties depending on the shifting needs of the charity. 

Essential Skills/Experience:

  • Proven experience in managing a varied workload with competing priorities.

  • Excellent interpersonal skills and an ability to maintain a high level of customer service when dealing with user queries.

  • Excellent communication skills, both written and oral, with an ability to brief others on what needs to be done (e.g. a developer or a designer).

  • Exceptional eye for detail, including excellent proofreading and editing skills.

  • A commitment to be user-oriented and ensure that human-centred design is central to the product development process.

  • At least a Grade ‘B’ in Maths and English GCSE (if you have extenuating circumstances, let us know)*

  • University degree (2:1 or higher)* in any discipline, or equivalent experience.

  • Self-motivation and an ability to work in a small team as well as independently.

  • Ability to engage and communicate confidently with stakeholders, such as Trustees, beneficiaries, upReach partners and all levels of employees across the organisation. 

* The nature of the role requires a high standard of Maths and English, and the ability to quickly review a large amount of information and identify and communicate key themes clearly. Applicants may demonstrate this through the academic qualifications shown above and/or other relevant experience. As our beneficiaries are all undergraduates, a good understanding of the university experience is essential, although it is not necessary that this was acquired through personally gaining a degree.

Desirable Skills/Experience:

  • Experience of website development or product development

  • Experience working with external stakeholders

  • Experience with User Experience (UX) and/or User Interface (UI)

  • A good understanding of GDPR legislation and regulations.

  • Familiarity with Trello and G-Suite

 

More about upReach
About
upReach

Do you think that your socio-economic background should determine your career prospects?

upReach’s vision is of a society in wh... Read more

Posted on: 21 October 2021
Closed date: 11 November 2021
Tags: Project Management, Digital