Bermondsey, Greater London
Bristol, Bristol City
Manchester, Greater Manchester
Nottingham, Nottingham
£27,500 - £33,000 per year (including London weighting if based in London)
Permanent, Full-time
Job description

Rise Programme Manager: This individual will be responsible for delivering the Rise Programme funded by Universities and leading a team of 7 Programme Coordinators to deliver the programme.

Location: Bristol, London, Manchester, Nottingham or Newcastle (initially on a remote basis)

Hours: 40 hours per week, 9am - 6pm (with some flexibility)

Start date: May/June 2021

Application deadline: 9am on Monday 4th May 2021 (Early applications are encouraged as we may interview and/or appoint before the closing date)

Core delivery responsibilities for Rise Programme Manager will include: 

Programme Design & Delivery

  • Contribute to strategic decisions concerning the design and delivery of the Rise Programme, creating a 12-month plan in advance of the start of each recruitment cycle. 
  • Plan student attraction & onboarding activities in collaboration with University Partnerships Manager.
  • Work with the Director of Programmes and Impact to design learning journeys for Sponsor Programme Associates.
  • Work with the Programme Leaders/Coordinators on the development and creation of resources and planning and delivery of events relevant to the unique needs of the participants on the Rise Programme. 
  • Monitor and evaluate the effectiveness of the programme with overarching responsibility for meeting internal engagement and applications success KPIs.
  • Provide support to University Partnerships Manager to maintain strong relationships with University partners, including supporting quarterly/annual reporting requirements.

Team Management

  • Manage a team of 7 Programme Coordinators in a variety of locations - providing weekly 1-to-1 support, reviews and personal development support. 
  • Ensure Programme Coordinators document all interactions with Associates and application progress.
  • Use relevant dashboards and data to set Programme Coordinator priorities.
  • Manage Programme Coordinator progress to ensure that all stakeholder KPIs are achieved.        
  • Contribute to strategic decisions concerning the resourcing of the Rise Programme.
  • Provide guidance and training to your team, and be part of wider training and development conversations for all on the Future Charity Leaders Programme (our Graduate Scheme).

Associate Support

Individual and small group work with Associates - coaching 20-30 Associates to take the day-to-day steps needed to realise their career potential, which might include pastoral support, career guidance, and support with job applications.


Person Specification 

This position would be suited to individuals who are committed to upReach’s mission. We are looking for individuals who are passionate about social-mobility and believe that background should not be a barrier to graduate employment. 

To be successful it is anticipated that you would have at least 2+ years’ experience working in programme delivery, stakeholder management and leading small teams. You should be proactive, resilient and used to managing competing priorities within a varied workload.  You should be flexible and willing to perform varying duties depending on the shifting needs of the charity. 

Essential Skills/Experience:

  1. Experience working in a fast-paced environment and working independently to find solutions to problems.
  2. Ability to engage and flex communication style confidently with a variety of stakeholders, such as beneficiaries, upReach partners and all levels of employees across the organisation. 
  3. Excellent influencing, facilitation and communication skills (both oral and written) and be comfortable preparing and presenting reports and proposals to senior management and external stakeholders.  
  4. Line management or team leadership experience.
  5. Strong programme management and problem solving skills, in addition to superb organisational skills to manage a varied workload.  
  6. Self-motivation and an ability to work in a small team as well as independently, with a creative and a proactive attitude.
  7. Experience working directly with key stakeholders to manage and grow a relationship and/or partnership.
  8. At least a Grade ‘B’ in Maths and English GCSE (if you have extenuating circumstances, let us know)*.
  9. University degree (2:1 or higher)* in any discipline, or equivalent experience.

* The nature of the role requires a high standard of Maths and English, and the ability to quickly review a large amount of information and identify and communicate key themes clearly. Applicants may demonstrate this through the academic qualifications shown above and/or other relevant experience. As our beneficiaries are all undergraduates, a good understanding of the university experience is essential, although it is not necessary that this was acquired through personally gaining a degree.

Desirable Skills/Experience:

  1. Knowledge of the graduate labour market in the UK and experience supporting individuals through an application process. 
  2. Experience delivering all aspects of a programme end to end, from design to reporting and evaluation.
  3. Experience in roles requiring influence. 


Equal Opportunities

upReach is an equal opportunities employer and does not discriminate in employment matters on the basis of race, religion, gender identity, sexual orientation, age, disability, social background or any other protected class. We support workplace diversity and believe it creates dynamic and effective organisations. We are working hard to increase diversity in our team and would particularly welcome applications from BAME candidates.

We are committed to making our roles and culture inclusive. We can make reasonable adjustments throughout the application process and on the job. If you have particular needs or requirements, please get in touch.

Additional documents
Programme Manager (Rise) Job Description (.pdf)
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Posted on: 16 April 2021
Closing date: 15 June 2021
Tags: Management
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