Up to £27856 per annum + Home Working Allowance: £390 per annum
Permanent, Part-time
Job description

Location: Cardiff office or home-based
Hours: Part-time, 21 hours per week
Salary: £27,856 per annum pro-rata
Benefits: Read more about what we offer on our website
Contract type: Permanent
Travel: Frequent travel will be required across the region
Closing date: 19 September 2021


We are looking for an enthusiastic and proactive individual to join our Wales team as Senior Regional Services Co-ordinator, covering South East Wales. The role will contribute to the development of our unique CWTCH Cymru project (Communities with Touchpoints Can Help) to strengthen our community focus and ensure no one faces arthritis alone.

This new, exciting position is for someone who has excellent interpersonal and communication skills and can lead and motivate people. You will be joining a growing team who are passionate about providing high quality services to people with arthritis across Wales. Versus Arthritis wants to involve people at scale, increase the recognition of arthritis and maximise our impact for people with arthritis. We have ambitious plans for growth in Wales and this is an exciting opportunity to make your mark in a dynamic evolving charity and make a positive impact on the lives of people with arthritis across Wales.

About the role

You will play an integral role in developing the CWTCH Cymru project which will deliver innovative local support models, empowering people with arthritis to be agents of their own health and wellbeing. As a key team member, you will play a pivotal role in working collaboratively internally and externally to deliver a seamless portfolio of services linked to our charity outcomes.

You will be responsible for providing clear and consistent line management support to a team of home-based staff as well as overseeing volunteer support within your region. In parallel you will be responsible for co-ordinating, shaping and delivering peer support, self-management and activity services for people with arthritis, as well as building strong positive relationships with communities across the region.

Due to the nature of our services, some evening and weekend working may be required.

Key requirements

Our ideal candidate will be someone who has excellent interpersonal and communication skills, can lead and motivate people and has:

  • An understanding of the third sector and health and social care landscape in South East Wales.
  • An organised approach, ability to structure your days and manage competing priorities.
  • Experience of managing staff that cover difference fields of work, including home-based staff.
  • Experience of service delivery including performance reporting, budgeting and monitoring.
  • Experience of working with volunteers.

This will involve travel which requires access to transport.

In return, we offer a competitive range of benefits, a good work/life balance, excellent learning and development opportunities and a vibrant and friendly organisational culture.

How to apply

To apply you MUST submit:?

  1. A completed application form, clearly demonstrating how you meet the key requirements and competencies set out in the job description and person specification for the Senior Regional Services Co-ordinator role.
  2. Please include where you've seen this role advertised.

Email your completed application by 19 September 2021.


Interviews expected: 6 October 2021

About us

Arthritis causes pain, fatigue and isolation for 17.8 million people in the UK every single day. It can impact on the ability to work, our relationships and take away our independence. We don't accept this and we won't stop until no-one has to tolerate living with the pain, fatigue and isolation of arthritis. Join us and use your skills, knowledge, passion and energy to help us defy arthritis.

Read more about what we do, working for us and what we offer on our website.

Happy to Talk Flexible Working

Promoting equality in the workplace.

Versus Arthritis is a Registered Charity No: 207711 and in Scotland No. SC041156.

More about Versus Arthritis
Versus Arthritis

Arthritis causes pain, fatigue and isolation for 10 million people in the UK every single day. It can impact on the ability to work, our relati... Read more

Posted on: 18 August 2021
Closed date: 17 September 2021
Job ref: VA-G-022
Tags: Business Development