EC1N, London
£23,000 per year
Contract, Full-time
Job description

Service Administrator

Location: London
Hours: full-time 35 hours per week
Salary: £23,0000 pa + Benefits
Contract type: 1 year, fixed-term
Closing date: midday Tuesday 28 January 2020

Download the job description and person specification (available on our website)



We are looking for a dedicated, hardworking and experienced administrative professional to provide administrate support for the successful running of the Living Well with Arthritis service that is being delivered across England.

Living Well with Arthritis provides peer support and information services to help people better understand their condition, and how to manage it, as well to help reduce isolation. The service allows people to make an informed decision about their healthcare. It is primarily delivered through our local network of service coordinators and volunteers.


About the role

The Services Administrator will carry out a range of administrative duties. Central responsibilities include the processing of referrals made to the service, making appropriate bookings, maintaining up-to-date electronic records and carrying out day-to-day administration.

You will need to work closely and effectively with other members of the admin team to develop and adapt administrative systems to meet the needs of colleagues for service delivery. Any reasonable duties may also need to be undertaken from time to time to support with service delivery.


Key requirements

Previous experience in an administrative role is essential. You must be highly organised, have a good telephone manner and have the ability to adapt your communication style according to the audience.

You must be able to demonstrate excellent time management and the ability to balance competing deadlines. The role will involve working effectively as part of a dynamic team and you will ideally be an innovative individual who is open to implementing novel processes and systems.

You will also need knowledge of good practice around safeguarding, knowing when to escalate issues and Data Protection

How to apply

To apply you MUST submit:  

1.    Completed application form (available on our website), clearly demonstrating how you meet the key requirements and competencies set out in the job description and person specification (available on our website)  

2.    Please include where you’ve seen this role advertised  

Email your completed application by midday Tuesday 28 January 2020.



Interviews expected: 7 and 10 February 2020 in Farringdon


About us

Arthritis causes pain, fatigue and isolation for 17.8 million people in the UK every single day. It can impact on the ability to work, our relationships and take away our independence. We don’t accept this.


We are Versus Arthritis. We are volunteers, healthcare professionals, researchers and friends, all doing everything we can to push back against arthritis. We’re reaching out to everybody with the information and support they need, funding vital research and changing the way society sees arthritis. Together we’ll keep running, researching, influencing, volunteering, advising, chatting, baking, listening.  We won’t stop until no-one has to tolerate living with the pain, fatigue and isolation of arthritis. 


Join us and use your skills, knowledge, passion and energy to help us defy arthritis.


Read more about what we do, working for us and what we offer on our website.


Happy to Talk Flexible Working                                                                                                                                        

Promoting Equality in the workplace

Versus Arthritis is a Registered Charity No: 207711 and in Scotland No. SC041156

More about Versus Arthritis
Versus Arthritis

Arthritis causes pain, fatigue and isolation for 10 million people in the UK every single day. It can impact on the ability to work, our relati... Read more

Posted on: 07 January 2020
Closed date: 28 January 2020
Tags: Admin

The client requests no contact from agencies or media sales.