London, Greater London
£26,000 per year pro-rata
Contract, Part-time
Job description

Headstart Programme Facilitator

Start date: 4th November 2019 (negotiable depending on availability)
Location: Waterloo, London (programme delivery across South London)
Status: This is a part-time fixed term role, 3 days per week until 6th March 2020 with a possibility of extension
Salary: £26000 pro-rata

Our client’s vision is a more integrated society where there is understanding and appreciation of each other’s differences. They design and deliver programmes that bring different people together to develop their confidence and skills in understanding and connecting with others. They believe everyone benefits when people from all walks of life come together to better know, understand and trust each other. This also applies to the people they employ to work with them. As an equal opportunities employer their aim is to have a diverse workforce to reflect the communities they work in.

This is a unique opportunity to join a dynamic, rapidly growing organisation, working with young people and local communities across the country. You can download our impact report which shows how we’ve helped 1,000s of young people build trusting and meaningful relationships with people from different backgrounds.

About the role

HeadStart is an award winning incentivised volunteering programme which gets young people active in their local community by rewarding them with skills workshops and a guaranteed interview for a paid part-time role.

Our client is exploring the developing of the HeadStart model to provide support for a wider range of participants. Your role will be to support the development and delivery of a pilot model of HeadStart, in partnership with the London Community Rehabilitation Company, working with small groups of males aged 18-24, primarily from BAME communities, who have either recently left or are leaving custody. You work alongside the Programme Manger to adapt the existing HeadStart and HeadStart Action models/activities to suit this new target group, building and delivering a participant focused programme, and evaluating its outcomes and impact.

The pilot programme will use a volunteering project as a tool to facilitate learning of employability skills such as team work, problem solving, effective communication, project management and event planning. The participants will also learn public speaking and pitching, CV writing and interview skills. On completion of the programme the participants will have a guaranteed interview with one of our corporate partners; Nando’s and Starbucks. Participants will also receive pastoral mentoring reflecting on personal goals throughout the programme.


- Reporting the Programme Manager support the design of the pilot programme, materials, and resources.
- Work with a range of external stakeholders to ensure the pilot reflects the needs of partners and service users.
- Deliver the programme directly to 2-3 cohorts to service users, including workshop sessions, social action project delivery, interview preparation and review/reflection
- Support the adaption of programme design between cohorts, monitor progress, and evaluate the outcomes of the programme on completion of the pilot
- Provide 1:1 support to service users throughout programme, including creating personal plans and regular progress reviews
- Contribute to ongoing planning for programme development and input into post programme review and reporting
- Logistical management of programme delivery including management of both venue and catering partners

Skills and experience


- Experience of programme and activity development, including resource creation
- Extensive experience engaging hard to reach service users, ideally those within the criminal justice system, and supporting additional needs
- Experienced facilitator/trainer
- Experience of delivering mentoring interventions and/or employability programmes
- Experience of managing logistics i.e. training event set-up and management
- High attention to detail and ability to work efficiently under pressure
- Excellent communication skills and stakeholder management experience


- Experience of working directly with adult groups both in custody and in the community in the UK, ideally with BAME communities
- Valid prison security clearance/vetting

Safeguarding Statement

Our client is committed to safeguarding and protecting the young people that they work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. They ensure that they have a range of policies and procedures in place which promote safeguarding and safer working practice across their programmes.

We expect all staff and post holders to share this commitment to safeguarding by ensuring compliance with our policies and practices.

Employment Screening

Our client has a legal responsibility to ensure that all its employees have the legal right to live and work in the UK. Therefore, if you are made an offer of employment, this will be subject to them verifying that you are eligible to work in the UK before you start work.

Further Details

In addition to being part of a fun, dynamic and challenging workforce, they are proud to offer an attractive benefits package including contributory pension, Simplyhealth cash plan, Ride 2 Work, season ticket travel card loan etc. to eligible employees.

Interview process: Vacancy closes at 12:00pm Friday 24th October. Interviews will take place 28th October

Our client is committed to protecting the privacy and security of your personal information. 

No Agencies

Posted on: 14 October 2019
Closed date: 11 November 2019
Tags: Project Management