Victim Support are looking for a new Hate Crime Service Delivery Assistant based in Cardiff.
Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.
The purpose of this role is to provide administrative support to the All Wales Hate Crime Service, with the aim of helping people cope and recover from the effects of hate crime.
The post holder will work within a team of staff and volunteers, supporting them to deliver a needs led and outcome focused service to victims of hate crime. They will ensure up to date and accurate recording of case information relating to victims, monitor and process third party hate crime referrals, carry out service satisfaction surveys and complete administration tasks. They will provide assistance in the monitoring and recording of reports and this will involve analysis of information in several forms i.e. databases and or spreadsheets. Additional information about the role can be found in the job description.
VS are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks are required.
Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.
Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as (A). In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.
If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role.
If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.
Victim Support is committed to providing an inclusive and supportive environment for our staff. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We welcome applicants from all genders and all communities and as part of our commitment to the we would particularly welcome applicants from BAME communities.