Victim Support Homicide Service is looking for two Homicide Caseworkers for the West Midlands team. 1 permanent post will cover Staffordshire (and neighbouring West Midlands area, as required). The other post will cover Birmingham and neighbouring area as maternity cover until June 2022.
Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.
Two post are available, the Staffordshire post is a permanent role and the Birmingham role is a maternity cover until June 2022. Please note on your application which post you are applying for or if you wish to be considered for both.
The successful candidate will be joining our West Midlands team and will be responsible for providing a high-quality, front-line service to bereaved people following Murder, Manslaughter or Infanticide, and deliver a premium service mainly in the Staffordshire or Birmingham area. Support to neighbouring areas may be required.
Conducting home visits, and travel is an essential and vital part of this role, being confident with visiting homes and driving within the area is important (Travel expenses paid)
You will be expected to act as the named contact and manage a complex case-load while maintaining multi-agency links with Police Family Liaison Officers (FLOs) and other relevant organisations that can help to progress identified needs; you will ensure that bereaved people are central and integral to all processes that concern them.
You will be required to build effective links with operational colleagues in the region. You will need to have excellent communication skills (telephone, email and face to face meetings), an ability to build and sustain solid working relationships with various partners and most importantly build rapport with victims. The post requires Caseworkers to visit victims homes.
The ability to advocate and support victims through their recovery is a must, as well as managing the multi faceted challenges you will experience on a day to day basis.
Applicants should have experience of working with vulnerable people. They should also be able to work under their own initiative and be able to prioritise work and conflicting demand/needs and interests, whilst keeping victims at the focus of all work undertaken.
You will be able to organise your diary to meet the needs of victims, whilst being able to respond to other tasks as they present. You will be IT proficient (word, Outlook, Case Management systems) , the ability to maintain accurate records is also an important aspect of the Case Worker role.
Being a Homicide Caseworker is a demanding role, but hugely rewarding. You will be joining a passionate and committed team who support and mentor each other to ensure that Victims received an outstanding, and consistently premium service.
The posts are full time, working 37.5 hours a week 9-5, please note there may be a requirement to work outside of these hours based on service user's needs.
Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.
Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are outlined in the person specification under essential and tested area. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.
If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role.
If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.
Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.