Victim Support is looking for a part-time Caseworker to join the National Homicide Team covering the West Midlands area.
Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.
The successful candidate will be joining our South West, South Wales and West Midlands team covering the West Midlands area (preference for central Birmingham location) and will be responsible for providing a high-quality, front-line service to bereaved people following Murder, Manslaughter or Infanticide.
You will be expected to act as the named contact and manage a complex case-load while maintaining multi-agency links with Police Family Liaison Officers (FLOs) and other relevant organisations that can help to progress identified needs; you will ensure that bereaved people are central and integral to all processes that concern them.
You will be required to determine the appropriate involvement of homicide trained volunteers on a case by case basis and oversee their work as well as making effective links with operational colleagues in their region including the Witness Service.
You will need to have excellent communication skills (telephone, email and face to face meetings), an ability to build and sustain solid working relationships with various partners and most importantly build rapport with victims.
You will be expected to visit victims in their own homes.
This is a home based, lone working role, being comfortable working a majority of your working hours alone is a must.
The ability to advocate and support victims through their recovery is a must, as well as managing the multi-faceted challenges you will experience on a day to day basis.
Applicants must have experience of working with vulnerable people. They should also be able to work under their own initiative and be able to prioritise work and conflicting demand/needs and interests, whilst keeping victims at the focus of all work undertaken.
You will be able to organise your diary to meet the needs of victims, whilst being able to respond to other tasks as they present.
You will be IT proficient (word, Outlook, Case Management systems), record keeping is an important aspect of the Case Worker role.
Being a Homicide Caseworker is a demanding role, but hugely rewarding. You will be joining a passionate and committed team who support and mentor each other to ensure that Victims received an outstanding, and consistently premium service.
Interview (panel): Week commencing 9th December to be held in Coventry VS offices.
Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.
Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as (s). In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.
If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.
If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.
Victim Support takes pride in being a diverse organisation, enriched by the participation of all individuals and communities. Diversity matters and we value it.