Victim Support is looking for an Independent Victims Advocate to be based in our Accrington office to cover a period of maternity leave which is currently anticipated to last until October 2022.
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
The main purpose of the role is to provide personal and structured support to victims of crime, which include victims of serious crime, persistently targeted victims, vulnerable and intimidated victims as per the MOJ Victims Code of Practice; to develop and enhance relationships with key statutory and non-statutory partner agencies, especially within the hub setting working together in support of enhanced entitlement victims of crime and to manage the work of volunteers in providing appropriate support to victims of crime, retaining overall responsibility for the case management.
To be successful in this role, you will have understanding and knowledge of the requirement for confidentiality and safe working practice and maintenance of files in accordance with the Data Protection Act and other legal requirements. You will have experience of delivering a service and working directly with clients or service users in a statutory, voluntary or community work setting. You will also have knowledge of the criminal justice system and the impact of crime including witnesses giving evidence.
You will have an excellent telephone manner with the ability to engage and develop rapport as well as the ability to needs assess, risk assess and empathise with the victim. You will be able to work without direct supervision, prioritising work and dealing with competing or conflicting demands/ needs and interests in an organised and methodical manner. You will be able to gather, analyse and use information and evidence from different sources, solve and resolve problems. Due to the requirements of the role access to a car is essential. there is also a requirement to complete the IVA Accreditation
Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.
Victim Support is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.
Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as Essential and A. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.
If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role.
If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.
Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities