Lancashire Victim Service is looking for an Independent Victims Advocate based in our office in Lancaster.
Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.
The main purpose of the role is to provide personal and structured support to victims of crime, which include victims of serious crime, persistently targeted victims, vulnerable and intimidated victims as per the MOJ Victims Code of Practice; to develop and enhance relationships with key statutory and non-statutory partner agencies, especially within the hub setting working together in support of enhanced entitlement victims of crime and to manage the work of volunteers in providing appropriate support to victims of crime, retaining overall responsibility for the case management.
To be successful in this role, you will have understanding and knowledge of the requirement for confidentiality and safe working practice and maintenance of files in accordance with the Data Protection Act and other legal requirements. You will have experience of delivering a service and working directly with clients or service users in a statutory, voluntary or community work setting. You will also have knowledge of the criminal justice system and the impact of crime including witnesses giving evidence.
You will have an excellent telephone manner with the ability to engage and develop rapport as well as the ability to needs assess, risk assess and empathise with the victim. You will be able to work without direct supervision, prioritising work and dealing with competing or conflicting demands/ needs and interests in an organised and methodical manner. You will be able to gather, analyse and use information and evidence from different sources, solve and resolve problems.
Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.
Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as (s). In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.
If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role. If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.
Victim Support takes pride in being a diverse organisation, enriched by the participation of all individuals and communities. Diversity matters and we value it.
Successful candidate must be willing to work towards completing an internal IVA accreditation.