New Era (Victim Support ) is looking for a full time Victim Care Officer based in Staffordshire. At present the role will be home based however once the re-opening of our offices the role will be based within either our Stoke or Stafford office.
Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.
New Era is the new holistic Domestic Abuse service operating across Staffordshire and Stoke on Trent, offering free and confidential support for victims, perpetrators and their families affected by domestic abuse.
The main duties of the role is to provide a high-quality, pro-active service to victims of domestic violence and abuse, and deliver a service to those at not deemed to currently be at high-risk, primarily focusing on victim/survivors aged 16+.
To be successful in the role you will have experience of direct service delivery to victims of domestic violence and those effected by domestic violence, and knowledge and understanding of the impact of domestic violence and abuse on victims and their children. You also need to show proven ability of self-managing a demanding caseload and the ability to keep accurate records and statistics.
The role is primarily Monday to Friday 9-5 but may require working hours outside this including Saturdays.
VS are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.
Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.
Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as (A) and Essential. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.
If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role.
If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.
Victim Support is committed to providing an inclusive and supportive environment for our staff. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We welcome applicants from all communities and as part of our commitment to the Race at Work Charter we would particularly welcome applicants of Black, Asian and Minority Ethnic heritage. We also particularly welcome applications from disabled people and people from LGBT+ Communities.