Up to £24,000 per annum (FTE £30,000 per annum)
Permanent, Part-time
Job description

Victim Support is looking for an Internal Communications Lead based in Cardiff, to work 22.5 - 30 hours per week.



Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

Our Internal Communications Lead plays an important role in co-ordinating, writing and publishing all our internal communications materials to staff and volunteers across England and Wales. This role is key in ensuring that our teams are well briefed and engaged in all aspects of our work. The post sits in the Communications and Governance Team and will be responsible for:

- Leading the provision of an effective internal communications services, including the strategic development of key communications channels and the production of content designed to engage audiences

- Working with the Assistant Director Communications and Governance, to develop and implement an internal communications and engagement strategy that meets organisational objectives and aligns with VS strategy

- Managing, updating and monitoring VS internal communication channels, including an extensive intranet, so that internal stakeholders across England and Wales are informed of organisation news, successes and strategy and have a mechanism for feeding back

In addition you will be managing a series of webinars, writing for VS publications and working closely with the Assistant Director to respond to a major incident or crisis situation. You will be working as part of a small and highly productive team, with occasional travel needed to other parts of England and Wales. This role will be based alongside our Digital Lead at our Cardiff offices.

To be successful you will have experience of managing internal communications, experience of managing, editing and updating an intranet as well as experience of writing and editing engaging and creative content for an internal audience. You will need to have excellent interpersonal skills to be able to liaise effectively at all levels and have great organisational and administrative skills.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as (s). In order to apply, please create a profile in our website (jobs section), complete and submit an online application form. If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role. If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support takes pride in being a diverse organisation, enriched by the participation of all individuals and communities. Diversity matters and we value it.


More about Victim Support
Victim Support

VS is the independent charity for people affected by crime and traumatic events in England and Wales. Our specialist teams provide individual, ... Read more

Refreshed on: 18 July 2019
Closed date: 29 July 2019
Job ref: 2240
Tags: Communications, PR, Advocacy