Victim Support is looking for a full-time Multicrime Caseworker on a 6 month Fixed Term Contract based in Chandler's Ford, Hampshire.
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
An exciting opportunity has opened up within out Multicrime team and we are looking for a motivated and enthusiastic individual to join us as a Multicrime Caseworker. This role is to offer and provide, where that offer is accepted, tailored one-to-one support to those victims of crime which includes people who are victims of the most serious crimes (e.g. hate crime, grievous bodily harm, sexual offences) and those victims who are considered vulnerable, intimidated or persistently targeted, as defined by the Code of Practice. The role will involve the provision of wraparound support to help victims cope and recover and will involve multiagency working where appropriate to address complex needs. The post holder will assist those victims in ensuring they receive the support required to complete their journey through the criminal justice system where appropriate and access additional support services.
You will deliver support and advocacy to victims of crime within Hampshire and the Isle of Wight. You will contact clients to offer support, conduct risk assessments, referring onwards as appropriate, as well as managing a caseload of clients providing emotional support, advice, information and advocacy. You will work in partnership with local agencies whose services victims may require, such as housing, social services and health providers to develop personalised action plans for victims and ensure delivery against these plans through regular monitoring and feedback. You will be organised and be able to manage a demanding caseload with changing priorities and will be able to work well independently and as part of a team. You will have a supportive and empathetic approach to service users who are often in distressing situations.
The post holder must be able to work flexibly, including evenings and weekends in order to meet the demands of the role. A full driving license and access to a vehicle is essential.
The role of a Multicrime Caseworker is one that you can make your own and your prior experience, either from work, university or your personal life will be considered during screening so please do apply even if your skills and background are not an ideal fit. An ideal candidate will have experience of working in the Criminal Justice System and be aware of the challenges and barriers that victims of crime can face when recovering from their experience of crime however this is not essential as you will receive a comprehensive training package as part of your induction process. What is essential is that you are solution focused, have resilience to manage the challenges that come with this work and look to learn from and work closely with the rest of your team. Although the job is on a fixed contract it is subject to extension if funding is available.
Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.
Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are outlined in the person specification under essential and tested area. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.
If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role. If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.
Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities