We have an exciting opportunity for a Peer Support Coordinator with strong digital skills to join the Homicide Service Peer Support Team team, working 37.5 hours a week. This position is home-based.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 25 days annual leave plus Bank Holidays, rising to 30 days plus Bank Holidays
- Pension with 5% employer contribution
- Enhanced sick pay allowances & maternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is home based, but will include some travel nationally, and some overnight stays.
As a Peer Support Coordinator you will: -
Manage a number of Peer Support volunteers who have lived experience of bereavement through homicide. You will support them to use their experience to help others who are also bereaved. This will involve monthly supervisions and regular communication to ensure they are up to date with service procedures and developments.
You will have experience of working in a trauma-informed way, with empathy and compassion. You will have good personal resilience, and be able to make effective use of supervisions to manage your wellbeing.
You will have a passion for using digital technology to make support accessible for people. You will take the lead on maintaining our secure online chat room by working with a group of volunteer supporters. You will also be key in the planning and organisation of our online support groups. Strong digital skills and enthusiasm for digital working is essential.
You will need: -
Knowledge of the impact of bereavement through homicide or the psychological impact of significant trauma resulting from a distressing event
Proven ability to work digitally in creative and appropriate ways to engage with service users and/or peer supporters
Confidence in using Microsoft Word, basic Excel and PowerPoint, and the ability to use client databases
Ability to work on own initiative with good time management skills, prioritise work load, and make use of clinical supervision
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.
We looking forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.