Victim Support is looking for a Service Delivery Assistant based in Connect Gwent Victims' Hub, Blackwood, Caerphilly
Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.
The main purpose of the job is to assist the team with administrative duties to help provide the best tailored support to Victims' needs.
To be successful in this role, you will have experience of an administrative role as well as delivering a service to people in positions of vulnerability, in a statutory, voluntary, community or private social care setting. You will have experience of working to agreed standards and procedures and have an appreciation of the importance of confidentiality, safeguarding and safe working practices.
You will have excellent IT skills and be able to work collaboratively as part of a team. You will also be able to deal sensitively with challenging and emotionally charged situations, demonstrating empathy and control over your own emotions.
VS are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.
Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.
Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as A. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.
Victim Support is committed to providing an inclusive and supportive environment for our staff. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We welcome applicants from all communities and as part of our commitment to the we would particularly welcome applicants from BAME communities.
If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.