Victim Support is looking for a full-time Team Leader based in Chandler's Ford, Hampshire with the option of hybrid working.
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are recruiting a Team Leader to lead and ensure effective and efficient operation of the Multicrime Team. The Multicrime Team supports victims of all crime types, including but not limited to fraud, harassment, stalking, burglary and sexual violence. The team delivers services including advocacy, information, practical and emotional support. The role holder will manage performance within the team, ensuring that needs and risk assessments are undertaken in an appropriate, sensitive and professional manner so that individual needs are responded to and met appropriately whilst also holding their own caseload.
As the role involves providing leadership to Multicrime Caseworkers, you should have experience of managing a team and ideally working in a statutory, voluntary or community work setting. You will also have an understanding and knowledge of confidentiality and safe working.
You will be a keen team player and be able to prioritise work and deal with competing and conflicting demands, needs and interests, as well as promoting the organisation's interests and values. Excellent IT skills and communication skills are also essential.
The role of a Multi-crime Team Leader is one that you can make your own and your prior experience, either from work, university or your personal life will be considered during screening so please do apply even if your skills and background are not an ideal fit.
The team works from 8am to 8pm Monday - Friday in a shift pattern, and you will be expected to work flexibly between these times. We also open Saturday 8am-4pm and you will be expected to work at least one in three Saturdays.
Applicants must also hold a full, valid driving licence.
Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.
Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are outlined in the person specification under essential and tested area. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.
If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role.
If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.
Victim Support is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required for this role.
Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.
Please note we will shortlist and interview as applications are received and reserve the right to close this vacancy early. Therefore, we advise if interested in this vacancy please do not delay submitting an application.