General Manager Jobs

The Cherie Blair Foundation for Women is looking for a highly motivated individual with strong customer service and communication skills to join our team as a Programme Officer.

Please note, applications without a covering letter will not be considered. All applicants must have the full legal right to work in the UK as the Foundation does not offer sponsorship at this time.

Interviews will be held on a rolling basis. We reserve the right to end this recruitment ahead of the application deadline, so we strongly encourage candidates to apply as soon as possible. 

 

General information:
Job title: Programme Officer

Location: London based, hybrid working

Start date: TBC

Contract: Full time

Hours: Full time (35 hours per week). Core office hours are 10:30am – 3:30pm

 

About the role

We are seeking a skilled Programme Officer to support the end-to-end delivery of our sector-leading mentoring programme, ensuring participants join smoothly and are supported throughout. You will also support partners and donors to contribute to the delivery and expansion of the programme. The ideal candidate will be a highly motivated individual with strong customer service skills, written and verbal communication skills, and the ability to manage competing priorities.

For full information on this role, please download the job pack.

What the Foundation can offer you 

• A fantastic package of 28 days of annual leave (which includes three that must be taken during the festive break).
• An organisation that values you. As a smaller organisation, we value everyone’s individual perspective and voice and all team members are able to contribute to our strategic planning.
• A positive and collaborative culture – we are proud of our leadership and management style that encourages teamwork, open and honest communication, while maintaining a friendly and relaxed atmosphere where everyone can thrive.
• One-on-one regular meetings with your line manager or director to focus on career and professional development while also taking an interest in your personal wellbeing. We have a dedicated staff training budget, and we are dedicated to spending it!

About the Foundation 

The Cherie Blair Foundation for Women exists to create a future where women everywhere enjoy equal economic opportunities so they can thrive. Together with partners around the world, we work with women in low and middle income countries so they can start, sustain and grow successful enterprises. We collaborate to create fairer business environments so women are not constrained by gendered barriers and can reach their potential on their terms.

Since 2008, our training and mentoring services have supported more than 250,000 women to build successful micro, small and medium enterprises in over 100 countries. By blending insights from research, strong partnerships and pioneering technology we open doors for women entrepreneurs to skills, confidence, networks, finance and markets. We press for change to stop millions of women being held back from having the choice and opportunity to thrive.

Our gender transformative approach means women can achieve their own economic objectives. They create a better future for themselves, their families, and their communities. They contribute to thriving, fair economies, and global economic justice.

How to apply 

To apply, please download the job pack and send us the following: 

• Covering letter addressing relevant experience for the role. When writing your cover letter, please refer to the job description, focussing on the essential and desirable criteria.
• Current CV (two A4 pages maximum).

All applicants need to have the legal right to work in the UK prior to applying.

Please send your application, or any questions you might have, by 22 May 2024.

 

The Foundation is an equal opportunity employer and actively encourages candidates of all backgrounds to apply for this position. Please let us know if you have any access requirements that you would like us to be aware of during this process. 

Due to the large number of applications we receive, please note that you will only be contacted should we wish to invite you to interview. 

Thank you for your interest in the Cherie Blair Foundation for Women. We look forward to receiving your application. 

The Huntington's Disease Association is a UK registered charity that supports people affected by Huntington's disease across England and Wales. We provide information, advice and support to families, friends, and healthcare professionals.

We are looking for an experienced Volunteer Manager to support and inspire those who volunteer for the charity. You will lead them in line with the vision, mission and values of the charity and work to fulfil the goals of our strategic plan. You will strengthen our current volunteering strands with effective governance and great communication and will develop new volunteering opportunities within the charity.

You will manage our volunteer-led Branches and Support groups who offer peer support, fundraising opportunities and activities locally. You will also manage HD Voice, our panel of volunteers, who contribute to the internal development of the charity and ensure that the voice of the Huntington’s community is at the heart of research into the condition.

You will co-ordinate all aspects of the volunteer journey from recruitment, selection, induction, training and ongoing support and develop effective policies, procedures and guidance for volunteers as well as developing an effective monitoring and evaluation process.

We are looking for someone with strong volunteer management skills who has experience of training volunteers and of writing policies, procedures and guidance in line with data protection guidance. Also someone with great communication and relationship management skills who has experience of managing volunteers at all stages of their volunteer journey.   

There will be regular evening and weekend work as many of our volunteers work themselves so need the support out of office hours. There will be a need for travel across England and Wales. 

This is a fantastic opportunity for the right candidate to bring their knowledge, skills and experience to our organisation.

We offer great benefits including 25 days annual leave plus public holidays (pro rata for part time staff), a pension scheme with 3% employer contribution, a tax-free working from home allowance, a Medicash scheme, a flexible working approach, a supportive and positive working environment and fantastic learning and development opportunities.

We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing, we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. The completion of this form is voluntary.

The Huntington's Disease Association is looking for someone with the ability to work in a way that promotes the safety and wellbeing of adults at risk, children and young people. We follow safer recruitment practices to ensure we are safeguarding the people we work with. We require the successful candidate to provide two employment references and undergo a Disclosure and Barring Service (DBS) check for enhance disclosure before joining the charity.

Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website.

Click on 'apply' to begin your application. To ensure your consideration, please upload both a CV and cover letter. Your cover letter should include why you are applying for the role and how you meet the requirements of the person specification. The job description and person specification can be found within the job vacancy pack.

Applications submitted without a CV and cover letter will not be considered.

Closing date for applications is Friday 3 May 2024, 5 pm
Interviews will be held Friday 17 May 2024.

We are looking to recruit a HOPELINE247 Manager to enable the delivery of an outstanding suicide prevention helpline, through the effective management of HOPELINE247 advisers, alongside the promotion and development of the service.

What you will do:

Provide leadership, guidance, and effective line management to a team of suicide prevention advisers.

Ensure a consistent and high-quality service is delivered through effective quality assurance processes.

Manage staffing and resources effectively to ensure the efficient running of the helpline service.

Risk assess and provide advice and guidance to the team, in relation to safeguarding matters, in line with policy and procedures.

Provide ad hoc rota cover to support a range of clients via multi-channel communications, adhering to HOPELINE247 remit at all times.

To be successful in this role, you will have:

A proven track record of building and managing an effective team, supporting their development and managing their performance.

Previous experience of building, developing and managing effective partnerships with internal and external stakeholders in the community, voluntary, statutory and political settings.

Previous successful experience of working in suicide prevention or mental health.

Awareness of the issues around safeguarding and how these can affect young people and adults at risk.

Degree level or a professional qualification in Health, Nursing, Social Work, Community Work or a related discipline.

Salary: £34,224 per annum (Scale point 29), progressing by increments to £36,869.25 per annum (Scale point 32). As a night shift worker, you will receive an additional allowance of £10 per night shift. This will be paid on a monthly basis along with the salary.

Hours: 33 hours per week

Working arrangements: This role will work shifts starting at 10:25pm and finishing at 07:40am. Shifts will be on a rota bases across a 7-day working week. 33 hours will be based upon working 4 nights shifts per week.

Location: Edgbaston, Birmingham
Contract: Permanent

Benefits: You will receive 28 days’ annual leave plus Bank Holidays (pro rata for part-time workers), an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.

Closing date: Midnight 6th May 2024

We reserve the right to close the vacancy earlier if we receive sufficient applications, so please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

So, if you’d like to join us as a HOPELINE247 Night Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Volunteer Manager - £29,000  per annum plus LW (pro-rata)

6-month fixed term contract (continuing subject to funding)

**Please note that applications submitted without a Covering Letter will not be considered**

Here at One Million Mentors, our aim is to ensure that every young person in the country has access to a trained mentor as they transition into adulthood. We believe that investing in mentors will help to address the skills gap agenda and improve social cohesion.

Would you like:

• The opportunity to be part of a dynamic, values-driven organisation working to achieve lasting social change?

• A unique opportunity to work across the business, public and third sector to develop innovative ways of harnessing the potential of young people in Great Britain? 

• An exciting opportunity to shape a startup organisation?

• Monthly Learning and Development training sessions for the whole team to enhance your personal development?

• 15 hours per year volunteering allowance?

If so, this is the role for YOU!

The Volunteer Manager (VM) is responsible for overseeing high-quality sourcing of volunteers to join as 1MM Mentors across the regions, which includes partnership development, online site listing, and matching mentors/mentees, general oversight of mentoring relationships in different programmes, implementation of safeguarding measures, fundraising, meeting growth targets and leading all aspects of mentor management. The role will help to establish a pipeline across the regions, with 5000 new mentors for 2024.  This role reports to the Chief Commercial Officer (CCO).

1MM VM’s main tasks include:

• Helping 1MM to scale by sourcing sufficient volunteer mentors who go on to become confirmed matches for high quality mentoring relationships.

• Ensuring mentors coming online have completed the platform mentor training within 1 month, and that this conversion results in sufficient and timely readiness of mentors to meet the needs of programmes with one month’s lead time.

• Providing ongoing support to 1MM’’s Volunteer Providers (eg employer partners), maintaining strong relationships.

• Securing one corporate sponsor per quarter.

• Becoming familiar with the 1MM Platform, using it comfortably for ongoing administration and providing support to mentors.

• Providing a weekly update on various aspects of mentor recruitment, including expected supply, actual registration, and confirmed matching. Share lessons learned on volunteer conversion and matching with the wider team.

For a more detailed job description, please see the job pack attached.

Terms and Conditions:

This is a full time role offered in London, for 6 months (continuing subject to funding). This is a hybrid role with two days working at home, two days in the London office, and one day where it is up to you.

Remuneration and benefits: Salary bracket of £29,000 per annum plus London Weighting (pro rata), up to 6.5% employer pension contribution and 25 days holiday per year (pro rata)..  We also offer monthly team Learning and Development training sessions, and 15 hours volunteering allowance per year.

Details on how to apply are attached as “Application Guidelines”

Location: Morpeth
Discipline: Care and Support
Job type: Permanent
Salary: £30,000 per annum

Expiry date: 02 May 2024 00:59

Are you looking for a meaningful career? Would you like the opportunity to become a dedicated manager, helping individuals with learning disabilities live the best life possible?

As a Deputy Service Manager for our supported living services at Hft you’ll be supporting adults with learning disabilities to live the best life possible. Supporting the Service Manager, you will be responsible for nurturing and inspiring those coming to work for Hft to help ensure we have the best staff teams offering great support services. This role also offers great opportunities for career progression to help you develop your knowledge and skills.

Hft is a charity that supports adults with learning disabilities. We believe in a world where anyone with a learning disability can live within their community with all the choice and support they need to live the best life possible. We are looking for people who are naturally caring and compassionate and align with our values.

What’s in it for you?

We offer a range of benefits and career development opportunities. We’ll give you a comprehensive induction, full training and support along the way. With Skills for Care accreditation we are committed to investing in you to ensure you have the specialist skills and expertise needed to support people to live the best life possible.

As a ‘Gold’ standard Investors in People accredited employer, we are committed to supporting colleague wellbeing as a priority. Within this, all Hft employees get access to TELUS Health – the world’s biggest 24/7 colleague counselling and support service. It is completely free for all colleagues to use in complete confidence, whenever and however they want to access it.

We offer

- Annual Leave: 33 days (including 8 days statutory bank holidays)
- Wage incentives: 20% bank holidays’ allowance with an increased rate of 50% for Christmas Day, Boxing Day and New Year’s Day. 10% Overtime allowance for hours worked over 37.5 per week.
- Training: Access to award winning training and development
- Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated app
- Aviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support.
- Discounted mobile ‘phone contracts. As an Hft employee, you’ll be able to take advantage of Vodafone’s Employee Advantage programme, giving you up to 30% off.
- Care Friends: Employee referral app – earn money for referring your friends to work for Hft.
- Free life assurance – 3 x your annual salary
- Family friendly policies
- and more

About the role

Alongside the Service Manager, you are responsible and accountable for monitoring, maintaining and providing the highest standards of clinical and personal support and service delivery, while promoting independence and choice to the people supported in the service. You will support the Service Manager to manage and ensure the delivery of the service’s key quality and safety priorities by holding delegated responsibility in key areas of the day-to-day running of the supported living activity/service. You will also have delegated responsibility for the direct supervision and line management of a team of support workers. As a senior member of the team, you will promote and lead good practice at all times, doing all you can to make sure that the people we support and their colleagues come to no harm and that the people we support are satisfied with the level of support they receive by acting as an
exemplary role model.

As a Deputy Service Manager, flexibility is important for both you and for the service. You will be required to do on-call shifts during out of office hours. You will be expected to work 20% of your total weekly hours on shift across your assigned services and will be able to role model all aspects of a support worker role duties and responsibilities. Following your time on shift, and in general practice at all other times, you will have responsibility for reporting back to the Service Manager and for maintaining a continual dialogue loop of feedback that focuses on quality, and continuous improvement and learning and ensuring the smooth operation of the allocated group of services.

A full UK driving licence, with access to your own vehicle, is essential for the role.

About you

- You will have significant, recent experience at a front-line management level in field of learning disabilities in regulated services which may have included being a Registered Manager
- You will have knowledge of legislation and guidance relating to adults with learning disabilities, CQC regulations and Health and Safety issues.
- You need good IT skills and experience of maintaining records to be a success in this role. ???????
- You need to hold a Level 5 Diploma in Leadership and Management for Adult Care or hold a level 3 diploma and be willing to undertake this level 5 apprenticeship qualification within an agreed reasonable timescale of 18 months as part of a development plan
- You will have the ability to lead and manage people and be a role model in all aspects of people leadership especially performance

If you have the passion for delivering high quality care and support services to people with learning disabilities and you want to make a difference to enable people to live a more fulfilling and independent life – then this is the role for you. ???????

???????For more information on the role and responsibilities, please refer to the job description & person spec.

STRICTLY NO AGENCIES PLEASE

We reserve the right to close this vacancy early should we receive sufficient applications.

Hft's usual terms and conditions apply. Hft is committed to equal opportunities and welcomes applications from all sections of the community. As a Disability Confident Employer, Hft is helping to ensure that disabled people have the same opportunities to fulfil their potential and realise their aspirations that people without disabilities do. Successful applicants will need to undertake an enhanced disclosure check against the Disclosure and Barring Service (DBS). Having a criminal record may not bar you from employment.

We reserve the right to close this vacancy early should we receive sufficient applications.

Apply Now

REF-213191

Assessment Practitioner Team Manager
Remote (homebased) / hybrid or working from one of our 4 locations. 
37.5 hours a week Monday to Friday

About Us
The Fire Fighters Charity offers specialist, lifelong support for members of the UK fire services community, empowering individuals to achieve mental, physical and social wellbeing throughout their lives.

We provide confidential, personalised support to the whole of the fire services community, whether that’s at our centres, over the phone, online or out in communities.

The Role
Our Practitioner Led Assessment Service is the entry point for our beneficiaries seeking support from the Charity. Our Assessment Practitioners work in partnership with our beneficiaries to identify goals, individual needs and appropriate solutions.

The team provide advice, information and support and work collaboratively with the multi-professional team to ensure our beneficiaries are offered the right support at the right time.

Reporting into the Beneficiary Experience and Continuity Lead you will be responsible for day-to-day management of the practitioner led assessment service, holding a small case load and reviewing and resolving complex cases with the team. 

You will work collaboratively with key stakeholders across health improvement and rehabilitation services, to ensure services are integrated, person centred, outcome focused and based on an ethos of recovery.

We promote a healthy work life balance for all employees, and in addition to a competitive salary and benefits package, you have access to a health care cash plan, Employee Assistance Programme, and other wellbeing support tools.

This role is subject to an Enhanced Disclosure and Barring Services Check.

About You
An excellent communicator, with a can-do-attitude, you will be a registered health or social care practitioner with a broad skill and knowledge base and will be experienced in managing a multi-professional team.

To be successful, you will:

• Be a registered health or social care practitioner, with membership of a relevant professional body
• Have experience of managing a multi-professional team within a health or social care setting
• Have experience of conducting telephone assessments (health and wellbeing), service user risk assessments and delivering advice and information to improve health and wellbeing
• Be able to communicate effectively with people at all levels, both verbally and in writing, together with sound judgment skills
• Have the ability to travel (within the UK) on occasion
• Have a suitable working area and space available that is free from distraction (if home working or hybrid).  You will be provided with a laptop computer and access to our telephone systems and digital tools such as MS Teams.

Roma Outreach Worker (Full-time, 12-month fixed term contract)
Kingston upon Thames, Greater London
37.5 Hours per week

This role will require the person to work early mornings and late nights in order to conduct outreach shifts in the Borough.

UK Driving Licence and Romani or Romanian language skills are essential.

About Us

We are SPEAR, a charity dedicated to helping homeless people in South and West London find secure accommodation and work towards a positive future. For 30 years, we’ve worked tirelessly to support homeless people to recover from their personal issues and break down the barriers that they face. We recognise that homelessness is much more than just a housing issue, so we provide a range of accommodation and support services to help people reach their full potential.

The Benefits

– Salary of £31,500 per annum
– 34 days’ holiday (inclusive of bank holidays) increasing with length of service
– Pension scheme
– Access to a free Employee Assistance Programme
– A range of benefits including cycle to work scheme and staff wellbeing sessions
– Refer a friend bonus scheme

This is a superb opportunity for an individual with drive, focus and a desire to work with our outstanding charity to help us to combat homelessness. You’ll discover a passionate, supportive environment where the entire team are working toward the same goals and are dedicated to making positive change and producing great results.

The Role

The purpose of the Roma Outreach Worker role is to deliver an effective service to single people who are currently rough sleeping. This post will actively support Roma clients, providing a continued and consistent point of contact whilst assisting them in navigating the various change pathways available to them.

Are you passionate about utilising your language skills to assist in ending rough sleeping? Our organisation takes a proactive stance in supporting individuals away from rough sleeping, aiming for permanent transitions from rough sleeping.

We are seeking a dynamic and self-driven individual with language proficiency in Romanian or Romany to join our Kingston Outreach Team as a Roma Outreach Worker. In this pivotal role, you will engage in street outreach shifts, assess needs, and deliver personalised case management. It is the beginning of assisting clients on their journey from homelessness to independence.

To be considered for the role of Roma Outreach Worker, you will have:

- Able to speak Romani or Romanian fluently or to a high level.
- Full and clean UK driving licence.
- Good understanding of the Roma communities.
- Experience of working within the homelessness or social care sector.
- Have a creative, solution-focused approach to overcoming challenges.
- Knowledge of GDPR and data management.
- Knowledge of current drug and alcohol provision and relevant services, pathways and conditions.
- Emotional resilience to deal with challenging behaviour and to facilitate ongoing constructive engagement.
- Solid IT skills with the ability to record sound and accurate records in a timely fashion on IT applications such as CHAIN and Inform.
- A commitment to learning and continuous improvement.
- Experience of support planning and risk assessing clients with complex needs, including safeguarding knowledge.
- Able to develop positive and professional working relationships with clients to facilitate the best possible outcomes and address issues of social isolation and exclusion.
- Experience in conducting client assessments and interviews and outcome monitoring.

For further and more detailed information on the role and person specification, please review the Job Description.

SPEAR is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environment is, the better our work will be.

At SPEAR, we welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.

So, if you’re seeking your next challenge as a Roma Outreach Worker, please apply via the button shown.

Hours: 37.5 hours per week, Monday to Friday

Location: Rutland House, 44 Masons Hill, Bromley, BR2 9RG, and you will also need to work at locations around the borough

The Service:

The service facilitates peer support and delivery of monthly workshops and drop- ins. The service will provide first-class, person-centred information, advice and guidance to people with learning disabilities through both one-to-one and group support.

The Role:

You will provide relevant and accurate information, support, guidance and signposting including both one-to-one and group support for people with complex issues. Support will be flexibly based operating out of a central Bromley office but delivered at various venues across the borough. You will act in a key working capacity where necessary, ensuring services are joined up and holistic, provide advocacy and attend case management meetings as required.

Requirements:

Reporting to the Adult Support Services Manager, here are some of the skills that will make you stand out:

• Able to research and provide information about community services
• Excellent communication skills with all groups, particularly with people with a learning disability
• A good understanding of the social care and health system
• Able to travel around the borough independently, preferably by car

Further details about the role can be found in the Information Pack.

For further information and to apply, please visit our website via the Apply button.

Closing date for applications: 12:00 noon on Friday 10th May 2024.

Interview date: Wednesday 15th May 2024

FearFree delivers services across the Southwest for victims and perpetrators of domestic abuse and victims of sexual violence. We provide responsive, victim focused, and trauma informed support and this post will be fundamental to ensuring service users, stakeholders, and partners experience this in our daily delivery.

The aim of the Interpersonal Trauma Service is to improve the health, wellbeing and safety of people who have been exposed to trauma arising from sexual violence and abuse and/or domestic abuse.

Following a successful trial in several surgeries, this service is now being rolled out across Devon, Plymouth, and Torbay. So, this is a very exciting opportunity to take ownership and be part of an innovative new service, delivering real improvements to the local community.

You will work across a specified number of GP practices, to offer support to health professionals working in practices, people who have experience of interpersonal trauma arising from sexual violence and abuse and/or domestic abuse, as well as a service for people at risk of perpetrating abuse.

You and the team will provide training to GP surgeries to improve identification, enquiry, and response for patients. You and your team will also support adults and children who have been impacted by interpersonal trauma with emotional and practical support, focusing on trauma stabilisation. The team will be responsible for facilitating timely access to further appropriate support services where needed.

Key responsibilities:

• To provide specialist, individual and needs-led domestic violence/ abuse (DVA) and sexual violence (SV) advocacy and support to patients who are or have experienced DVA/SV, who are referred from participating practices or self-refer, and to provide onward referrals where appropriate.
• To provide signposting and onward referrals to patients who are affected by DVA/SV.
• Build and maintain effective relationships with general practice teams.
• To provide ongoing specialist advice and support around DVA and SV to practice teams.
• To encourage general practice health professionals to ask patients about their experience of abuse and respond, record, safety check and refer.
• To provide feedback on case outcomes to referring clinicians.
• To collect and collate performance and monitoring data for reporting purposes.
• Provide in-house training & refresher training for general practice teams on understanding, recognising, and responding to domestic violence and abuse (DVA) and sexual violence (SV).

Advocacy and support work

• Provide support to increase people’s personal safety, and that of any children, and inform them of their rights and options in terms of housing, legal and welfare rights.
• Provide direct assessment, casework support, advice, information, and advocacy through telephone contact, and/or meetings at the relevant practice.
• Develop good working relationships and liaise with outside agencies where needed.
• Keep accurate records of all referrals received and of work done with or on behalf of service users.

Practice-based work

• Arrange dates for refresher training sessions with practices.
• Deliver DVA and SV training to clinicians and non-clinical staff in participating general practices.
• Promote awareness of the experiences and needs of people affected by DVA and SV, particularly in relation to their health.
• Develop a good relationship with all general practice staff and work effectively as part of the practice team.

General

• Attend and participate in required meetings.
• Contribute to monitoring and evaluation of the programme collecting required data and producing written reports as requested.

For a full job description/person specification and to apply, please follow the link provided on this website. The closing date for this role is 28th March 2024, but early applications are encouraged.

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

NCS Grow Your Ambition Programme Leader

If you want to change lives, call us - we want to hear from you!

Job Description

Job Title

 · NCS Grow Your Ambition Programme Leader

Salary

· £33 - £38,000

Position in the Organisation

· Reports To: Programmes Manager

· Working With: Other members of the wider A4Y team, schools, key partners including the management partner, young people and parent/guardians.

 Main Purpose and Scope of the Role

 This programme is part of a consortium bid via the NCS Community Grant scheme and will run from September 2023 until the end of March 2025. NCS is a government-funded initiative that brings together schools, community organisations, businesses and individuals to build a stronger and more cohesive society.

This role will work independently to deliver the Grow Your Ambition programme for young people aged 16/17 years across Buckinghamshire and Milton Keynes. The programme will be delivered in partnership with local schools, during term time, and includes three experiences; Grow Your Life Skills, Grow Your Employability and Grow Your Community. This role is a fixed term contract until the end of March 2025.

Each young person engaged in the programme must participate in all three experiences, totalling 48 hours. Key phases of each experience include preparation, session and curriculum planning, liaising with schools and external partners and actual programme delivery.

 Each programme consists of:

Grow your Life Skills

· A two day, one night, residential experience at our outdoor education centre, Caldecotte Xperience in Milton Keynes.

· Two outdoor adventurous activities on site that focus on teambuilding, communication and problem solving.

· Delivery of Life Skills sessions such as a cooking challenge, money skills, First Aid, mental resilience and more

· Total 24 hours

Grow Your Employability

· Two days based in school, delivered in line with the school day

· Delivery of a variety of Employability sessions such as personal presentation, confident speaking, CV writing and interview skills

· Total 12 hours

Grow Your Community

· Two days based in school, delivered in line with the school day

· One day delivery of a variety of sessions based on social action and community engagement

· One day volunteering with a local charity

· Total 12 hours

 

Duties and Key Responsibilities

 · Contact and recruit schools from across Buckinghamshire and Milton Keynes to sign up to the programme

· Organise delivery dates and programme timetables for their students within the contractual requirements of the programme

· Plan each programme and create a timetable of activities for students to follow

· Deliver sessions to groups of students as per each experience

· Stay overnight for the Grow Your Life Skills residential

• Work with local community organisations to host volunteering days

· Work within a set budget to deliver the programme, ensuring each experience is delivered to a high standard

· Enter data onto the NCS/ Action4Youth CRM system

· Deliver a high quality programme to young people across Buckinghamshire and Milton Keynes as per contractual requirements

· Report to the programme management partner and collect personal details of young people for reporting purposes

· Attend meetings with management partner and other organisations within the consortium

· Prepare and deliver reports for funders and the Action4Youth Senior Management Team (SMT)

· Develop positive relationships with schools across Buckinghamshire and Milton Keynes to ensure commitment to the programme

• Act as an Ambassador for Action4Youth at all times

 

General Responsibilities

· Support events and meetings when required.

• Support the continued development of quality standards as specified by Action4Youth.
• Support in other areas of the organisation as required by the CEO

· To have regard for the vision of Action4Youth and to display a commitment to equal opportunities and to the protection and safeguarding of children, young people and vulnerable adults.

• Report any behaviour, conversations or comments which are inappropriate within a setting for children and young people.

· To carry out any other Action4Youth duties as required by your Line Manager, CEO or Directors.

· Administering own workload which includes meeting targets and deadlines in line with the Action4Youth Performance Management System.

· Attending relevant CPD training events in line with Performance Management appraisal.

· Undertaking responsibility, as part of the team, for all Health and Safety work related matters.

· Working within the guidelines of Action4Youth policies and procedures.

Closing Date for Applications: Friday 3rd May. Action4Youth will be actively interviewing for this role as applications come in.

 

Interview Dates: To Be Confirmed

 

Action4Youth

5 Smeaton Close

Aylesbury

Buckinghamshire

HP19 8UN

 

The Margins Project, Union Chapel’s Frontline charity, work with people who are homeless or who are at risk of homelessness and helps address pertinent social justice issues these communities face.

The charity runs three integrated programmes:

• a community drop-in programme providing access to nutritious hot meals, and limited access to showers & laundry services.

• advice and engagement programme providing one-to-one as well as group advice service on benefits and housing, and onward referrals to pertinent services.

• support employment programme offers a paid catering training to 10 people who have had experience of homelessness, substance misuse, mental ill-health, and or imprisonment.

Our range of services are designed to help guests (service users) at varying stages, from having no roof over their head to getting back into employment.

This role offers an opportunity for an experienced adviser to help shape and evolve Margins services. Experiences on the ground at the drop-in programme inform the charity’s strategic direction. The role will involve expanding our partner network to link into pertinent statutory and other charitable organisations that provide services that will help our guests with their housing, substance misuse, recidivism, and mental health challenges.

We work closely with people on an individual case work basis to get guests off the streets, into hostels or temporary accommodation where possible, and work with private and social landlords on a range of issues. We support and represent the people we work with on the phone and in person, including at the council, the doctors, the job centre, and benefits tribunals.

Our drop-ins run on Mondays and Wednesdays 11:00am to 1:00pm where attendance is currently from 65 to 75 guests. The advice and engagement worker works more intensively with smaller numbers of up to 20. The demand for more follow up work and advocacy support has been increasing over the last two years and this in-house advice worker is critical for this demand.

Working collaboratively with the Drop-in Community worker (currently vacant), the head chef, and a small group of dedicated volunteers, you will be responsible for the support of a caseload of guests, some with complex needs, and will undertake key work responsibilities including registering the guests, identifying their housing, benefit and personal needs and conducting all necessary follow ups including occasional advocacy support, where deemed necessary.

Job Title: ADVICE AND ENGAGEMENT WORKER

Responsible to: Head of Margins

Location: Margins Offices at Union Chapel, Islington, London

Salary: £32,500 - £35,000

Terms: Full time 37.5 hours per week with 1 hour unpaid for lunch.

Three-month probation, two months’ notice.

23 days annual leave + bank holidays. Workplace pension scheme (NEST)

Start date: May 2024

Purpose of Job:

• To advise and assist guests (service users) with benefit claims and related issues, e.g., Housing Benefit, DLA, PIP, Income Support, ESA, Universal Credit, and other benefits. In particular, assisting them to claim Housing Benefit and UC to reduce risk of rent arrears.

• To develop significant contact and liaison with comparable housing and benefits advice organisations.

• To encourage guests engage with Margins activities, and where practicable, with the wider Union Chapel activities.

• To develop, facilitate and deliver group advice workshops/training programmes and open discussions forums to engage guests who historically do not engage with Union Chapel.

• To Refer Margins guests to relevant internal and external services.

• In liaison with the head of Margins and the chef to refer potential candidates to Margins’ Supported Employment Programme.

The Advice and Engagement Worker will have an active role in identifying and engaging guests as well as referring potential candidates to the Supported Employment Programme, a programme anticipated to expand beyond its current services in Margins catering.

Responsible For:

• Working with caseload of guests

• With the support of drop-in services community worker (currently vacant) to ensure the smooth running of the drop-in services

• Identifying opportunities to improve services both at a project and organisational level.

• Assist the Head of Margins in ensuring that the Margins Project remains GDPR compliant.

• Represent the organisation effectively internally and externally.

• Working in partnership with statutory and other charities to deliver co-ordinated support to guests.

• Identify relevant training opportunities in capacity building.

• Initial liaison with and acting as the first referral contact for the Supported Employment Programme

Key Duties:

• To encourage and assist guests achieve the maximum income from benefits to which they are entitled to, and to refer to relevant support services such as mental health, social services, community support.

• To advise guests on basic budgeting and where applicable to refer to Tenancy Support Officers or outside agencies for more complex help.

• To liaise closely with local authorities, social, and private landlords to try to achieve the best outcome for our guests.

• To identify if the guest is accessioning the right benefit that will support their long-term wellbeing.

• To support newly arrived refugees with their housing and benefit advice needs.

• To actively assist guests with formal appeals against Local Authority, DWP and HMRC decisions regarding benefit entitlement. Representing at Appeal Tribunals.

• To signpost guests to resources that can assist them in finding work.

• When needed, signposting guests to specialist providers in mental health or drug and alcohol support services.

• To Support guests on paying their rent, including providing advice on benefits and debt management.

• To Address breaches of occupancy agreements and develop strategies that would prevent and avoid eviction.

• To assist guests with backdated claims for Benefit by supporting their applications through to completion.

• To ensure all guests’ files are up-to-date and that data is captured on our management system.

• To provide written reports and statistics as and when requested.

• To attend supervision, training, and meetings as and when required.

• To provide advocacy support to guests as and when required.

PERSON SPECIFICATION

Essential:

• Good knowledge of the benefits system, including Universal Credit.

• Experience of working with homeless and marginalised people and understanding of the issues that face them.

• Experience of working or collaborating with people with mental health issues.

• Experience of working with refugees and their needs.

• Ability to manage challenging behaviours.

• Embrace a strength-based approach.

• A clear understanding of professional boundaries.

• A knowledge of the best practice in Safeguarding Adult procedures.

• Excellent written and oral communication skill.

• Ability to work proactively as part of a team.

• Ability to plan, manage and action follow-ups on time and manage and contain workload.

• Proficient in IT skills and competence in Microsoft Office applications.

• Committed to personal and professional development through ongoing training.

 

Desirable:

• Minimum of 3 years’ experience of providing advice to vulnerable groups

• Experience of delivering provision for the benefit of vulnerable backgrounds

Equal Opportunities:

• Ensure consistent and effective implementation of Union Chapel Equal Opportunities & Diversity policy and procedures.

• Positively promote an environment which respects and values the diversity of staff, volunteers, and Guests.

 

This is a guide to the nature of the work required of the Advice and Engagement Worker. It is therefore not comprehensive or restrictive and may be reviewed with the postholder and the line manager from time to time. The post holder may undertake any other reasonable duties within the capabilities and scope of the post as specified by their line manager. In such circumstances appropriate training will be provided.

 

How to apply

Please apply with your CV and a support statement, both no more than two pages, outlining your skills and experiences to meet the criteria of the role, why you want to work for Union Chapel Project and your availability to start with “Advice and Engagement Worker” in the subject line. Please also complete our Equal Opportunities Form.

Closing date: Tuesday 30 April 2024, 8am

Interviews will take place w/c 13 May 2024

What we are looking for from you

As a Carer Services Advisor at Caring Together Charity, you will play a crucial role in providing support to unpaid carers across Norfolk.
Your primary focus will be on offering information, advice, and guidance to carers through various channels, including our dedicated carer advice line, email, live chat, and online platforms. You will serve as the initial point of contact for carers seeking assistance, responding to their enquiries promptly and efficiently to facilitate a smooth transition to appropriate support services.
In addition to providing general support, you will conduct triage-based Carer Assessments and reviews, working closely with carers to identify their specific needs and develop tailored action plans to address them. This may involve exploring options for respite care, accessing funding opportunities, or connecting carers with relevant community resources and services.
You will also collaborate closely with our customer service team, assisting in the management of inbound calls and ensuring accurate documentation of information to prevent delays in service delivery. Your role will require a high level of adaptability and responsiveness to effectively support carers through the various communication channels, ensuring that they receive the assistance they need in a timely manner.

What we can offer you

- A supportive working environment on a hybrid basis, between home and the St Ives office, 1 or 2 days a week (more time in the office will be required during the induction and training period).
- The opportunity to make a positive impact to the lives of unpaid carers across Norfolk.
- Ongoing learning and development
- 25 days annual leave plus eight bank holidays
- The option to buy or sell up to five days annual leave (subject to certain criteria being met).
- Access to a 24/7 GP, EAP service and confidential counselling service
- The opportunity to make a positive impact to the lives of unpaid carers across Norfolk.
- Death in service benefit of three times your annual salary

If this sounds like the role you for you, please click on Apply Now to download the job pack or to apply straight away.

We look forward to hearing from you!

REF-213 437

The role

Our services are growing. We are looking for locally based sessional facilitators to support the delivery of our Moving Forward courses across the UK. Our Moving Forward courses are for anyone with a primary breast cancer diagnosis who has finished their hospital-based treatment. Courses are a combination of face to face and online support and are delivered in partnership with local NHS Trusts/Boards. The number of courses can vary across locations but will typically be between 2 - 4 courses a year. 

This is offered as a contract for services position and as such the appointed contractor would not be an employee of Breast Cancer Now but a self-employed individual. We require all contractors to adhere to and follow Breast Cancer Now applicable policies and procedures and to undertake some mandatory training in core subjects such as data protection and cyber security. A satisfactory criminal record check will be required.

 About you

You will be based locally to one of the available locations with a strong background in group facilitation and course delivery. You will also have excellent organisation and time-management skills, superb oral and written communication skills, and the ability to multitask. You will work independently across a geographical area, supported by the regional services team and our local volunteers.

You will be required to have access to your own IT equipment.

 About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However, you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland.

Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you, whenever you need it.

Dedicated campaigners are here. Fighting for the best possible treatment, services and care, for anyone affected by breast cancer.

Why? Because we believe that by 2050, everyone diagnosed with breast cancer will live – and be supported to live well. But to create that future, we need to act now. 

 Role description

The role description is available for you to download.

 Locations

Lincoln, Boston (Lincolnshire), Halifax/Huddersfield, Newcastle, Middlesbrough/Stockton, Stoke and Stafford

Pay: We offer flat fees for work undertaken delivering our services as listed below:

· £25 per hour when facilitating a course (course duration will vary depending on location).

· Additional fees for attending training and update meetings. We do not pay for travel time, unless asked to travel         outside of geographical area.
When applying

Please submit an online application form and supporting statement via the link provided. When applying please ensure you refer to the essential criteria on the person specification and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria

Please specify within your application which location/s you are applying for. If you have any further queries about the role, we encourage you to get in touch by contacting the Breast Cancer Now Recruitment Team.

 Closing date 9:00am on Friday 3rd May 2024

 Interview dates

Interviews will be held virtually over Microsoft Teams on the following dates based on the location you have applied for. If you have applied for more than one location, you will only be required to have one interview (if shortlisted):

· Lincoln: 17th May 2024

· Boston (Lincolnshire): 17th May 2024

· Halifax/Huddersfield: 17th May 2024

· Newcastle: 17th May 2024

· Middlesbrough/Stockton: 17th May 2024

· Stoke and Stafford: 17th May 2024

* Services are usually held in community venues in town or city centres that are accessible via public transport. Parking may or may not be available at the venue. If you would like to know the exact location of our current venue in a specific location please get in touch, although do be aware that venues are subject to change.

The role

As Welfare Officer you will work alongside four National Support Coordinators, ensuring our members receive welfare and benefit related information, advice, and guidance via telephone, zoom meetings, and email.

We are looking for someone to work 9am – 5pm Monday to Friday. There will be the need to occasionally work during weekends and evenings and therefore there is a need to work flexibly when required.

Who are we looking for?

The successful candidate will have a minimum of 2 years’ experience of working within a similar role.

A keen interest in or a knowledge/experience of charitable support provision is essential.

We are a looking for an innovative self-starter to join our small national team of 16 staff. You must be an excellent communicator, with experience of using databases, ability to meet deadlines and work on your own initiative. If this sounds like you, we would love to hear from you.

Who are we?

Myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia. 

We are working hard to raise awareness, as it is a little-unknown condition. We provide support for people with myasthenia and their families, whilst offering advice and tips for living with the illness. 

We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors. 

Members of myaware have full access to a wide range of support services and events including access to specialist welfare and benefits advice.

Myaware supports people with myasthenia and their families.  We campaign for better medical services for people with myasthenia and work to inform medical professionals. 

The myasthenia’s are a group of neuromuscular conditions. They are rare but also manageable and can affect anyone, regardless of age, gender, or nationality. Myasthenia gravis, ocular myasthenia, and Lambert-Eaton myasthenic syndrome are autoimmune conditions whereas congenital myasthenic syndrome is caused by an inherited genetic fault. It is thought that there are approximately 20,000 people currently living with myasthenia in the UK. 

Benefits

• Generous holiday allowance
• Perkbox account (global benefits and rewards platform)
• Group Life Assurance after 6 months of service 
• NEST workplace pension scheme
• Investment in your personal and professional development