What is a Care Home Volunteer?
Care Home Volunteers make sure decisions are made in the best interests of someone who doesn’t have capacity.
Their aim is to ensure Clients who cannot safely leave their own care setting:
- are empowered to make genuine choices about their life.
- be heard, in whatever way they can communicate wishes.
- receive the best possible care and support from staff and services.
This role supports our RPR (Relevant Person’s Representative) Advocate to provide, on top of the Advocate’s statutory role, additional visits to someone, who due to their care needs is under a Deprivation of Liberty Safeguard. This means the person has been assessed as being unable to safely leave where they are living on their own. In partnership with the RPR, Care Home Volunteers will check that despite the restrictions – the person receives the best care possible.
What will I do?
Before you start:
- complete our application process, training, and shadowing to a satisfactory standard
- depending on your preferences, set a day and time to regularly volunteer a few hours
- you will be introduced to an RPR Advocate whose work you will be supporting
At your first session:
- the RPR will visit the person’s home, to introduce you and staff.
- they will take you through the person’s Care Plan and any ongoing issues.
At sessions that follow:
- you meet the person on your own, usually once a month, for 30 mins to an hour.
- ask the person if they are happy, ask staff about any issues and check that the setting is still appropriate for them.
What happens next:
- after every visit you complete a brief report and send it to the Advocate.
- if you raise an issue or have any concerns, the Advocate will assess the situation and take the appropriate action.
- if everything is fine, every third month the Advocate will come with you. The Advocate will write a report based on what you have both observed.
- experienced Volunteers can take on more cases, during their usual volunteering times.