VoiceAbility and outside in our local communities.
Their aim is to help our Clients:
- understand what VoiceAbility is, and when, how and where they can access our help.
- connect to the right person, place or support, inside or outside our organisation.
- access or reach organisation they need help from.
The Volunteer will Improve the quality and speed of our service, by making sure we really know how to best help a client and raise awareness of our organisation through proactive engagement with potential clients, professionals, and community groups.
What will I do?
Before you start:
- complete our application process, training, and shadowing to a satisfactory standard.
- depending on your preferences, set a day and time to regularly volunteer a few hours.
At your first session:
- you will help people who do not know about our services or need more information.
- you will know in advance, where and what you will be doing.
At sessions that follow:
- you may have to ring someone who has asked us for our help. You will get more information about what they want, so we can make sure they get the right support.
- or you might be asked to go to a day service in your local area for people with a learning disability and explain to them what advocacy is and how they can access it. Afterwards you would answer service user or staff questions about what we do, or if you think they require more support signpost them to our Helpline.
- whatever you are asked to do you will proactively engage with people about, any support they need, what we do and who we are.
What happens next:
- record and report on any tasks you work on, or enquiries you receive and send this to the Advocacy Team and the Volunteer Coordinator.
- experienced Volunteers may complete more than 1 task if they can do within their volunteering hours.