Finance Manager Jobs
Bladder Health UK (BHUK) is a small national charity that has developed significantly over the last 10 years. We are now looking for a part-time charity manager who can continue this journey. The role gives a rare opportunity to someone who is enthusiastic to make a difference in this unique space and have a significant impact on both sufferers and healthcare professionals. As charity manager you will need a varied skillset including being able to build and nurture relationships, manage a small team of staff, develop new income streams, create, and develop imaginative projects and use innovative technology to boost the aims and objectives of the charity.
What you would do
Account management of existing and new relationships in the charity sector. • Research and write grant applications. • Support in making decisions and advise on the charity spend. • Work with the BHUK team to tell the story of ‘Bladder Health UK’ via its communication channels. • Support hosting and organising charity events. • Manage the general cashflow for the charity including reporting from a finance perspective. • Work on a multitude of projects throughout the year. • Outreach to relevant charities that the charity wants to work with and build long lasting, meaningful relationships with them. •. • Maintain all contracts, mailing lists, ensuring IT systems are kept up to date, and are compliant. • Manage ongoing governance of the charity, including developing and maintaining policy documents such as our grant making policy, conflict of interest processes, procedures and register, risk management policy and register. • Maintain charity commission register records. You will also be expected to be able to provide and present regular reports to the Trustees on the finance and operational activity of the charity.
To succeed in this post, it is essential that you have:
- Have been involved in charity campaign work previously.
- Have experience in charity operations and governance.
- Have sales /marketing/fundraising experience.
- Be able to multi-task in a busy environment.
- Can demonstrate effective communication skills with ability to liaise with different audiences and be effective at developing long-lasting relationships.
- Evidence that you are highly organised and great with time management.
- Have experience developing social media, websites, and webinars to promote, inform and educate.
It would be desirable that you:
- Have either a clinical background or experience in urology issues.
- Are passionate about making a difference and are willing to understand how amazing our members, volunteers and supporters are.
The client requests no contact from agencies or media sales.
Are you an experienced people manager who is used to working in community settings? Do you want to make a difference to the lives of elders by reducing loneliness and isolation?
We are recruiting a new Elders Core Programme Manager to lead and motivate a team of part-time staff and volunteers in our community centre in Battersea. The role will suit someone who engages well with elders, is friendly, kind, solution-focused and able to manage a busy workload."
About Katherine Low Settlement
Katherine Low Settlement is a charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.
We run a range of our own community projects to tackle poverty and isolation, and empower and support children, young people and their families, older people, women and refugee communities. We campaign for social change. We also incubate and support local charities and social businesses to thrive, so together we can meet the diverse needs of the local communities of Wandsworth. Each week we work with 28+ charities supporting more than 1,000 people.
Katherine Low Settlement’s work with older people
Katherine Low Settlement has worked with older people since its conception in 1924.They are a core part of the community that we continue to work with. We provide, often in partnership, a range of projects and activities for older people including health and wellbeing; creative arts; intergenerational work; connecting people and trips/outings. Our services include an Older People's Lunch Club, Contact Club, T’ai Chi for Elders, exercise and social sessions, and support online.
We work with older people to:
• Encourage active and independent living
• Reduce isolation and loneliness
• Improve well-being and prevent ill-health
• Enable older residents to be dynamic and contributing members of the Wandsworth community.
Key Objectives for the Elders Core Service Manager Role:
- Team Leadership: Lead a team of dedicated part-time paid staff and volunteers, including a cook, support worker, minibus driver, and sessional workers.
- Day-to-Day Management: Manage the day-to-day operations of the Elders Core Service, including the lunch club, transport, social sessions, and overseeing the one-to-one work of the core team.
- Collaboration: Work collaboratively with the wider team to provide a hands-on program that builds on older people's strengths and potential.
- Monitoring and Evaluation: Support the monitoring and evaluation of the project in collaboration with the Head of Programme.
- Budget Management: Ensure the program operates within budget constraints.
- Member Engagement: Support the planning of the core program with input from elder members and the wider team.
- Recruitment and Support: Recruit and support new and existing members (service users).
Main Duties & Responsibilities:
1. Delivery
- Planning and Oversight: Ensure that all service output aligns with KLS' vision, mission, values, and charitable objectives. Organize and promote one-off activities throughout the year.
- Transport Management: Manage the transport offer, including route planning and pick-up schedules.
- Record Keeping: Maintain accurate activity records, registers, and casework notes for the core team.
- Outreach and Support: Conduct outreach work with older people in the community, oversee home visits, and manage a small caseload.
2. Staff and Volunteer Management
- Recruitment and Line Management: Recruit and manage the Outreach and Support Workers, Lunch Club Cook, and relevant social activities workers and volunteers.
- Performance Management: Use performance management and quality systems to monitor and evaluate the project's work and processes.
3. Relationships, Communication, and Networks
- Member Engagement: Build and sustain strong relationships with elder members.
- Communication: Oversee communication for the Core Programme, including newsletters, activities calendar, annual reports, and social media platforms.
- Meetings: Attend meetings on behalf of the Core Programme as required.
4. Finance
- Budget Management: Manage project areas to budget and maintain financial records as agreed with the Head of Programme.
5. Other Duties
- Professional Development: Participate in regular management supervision and annual appraisal. Identify job-related development and training needs.
- Professional Conduct: Professionally undertake roles, maintaining a high-quality standard of work in line with KLS's aims, values, and ethos.
Join us if you are an experienced people manager who is friendly, kind, and adept at handling a busy workload. We need someone who can motivate staff and volunteers, engage effectively with elders, and remain solution-focused in all situations. If you're passionate about making a difference in the lives of older adults in Battersea and are ready to lead a dedicated team, this role is for you.
Dates
Closing Date for Applications: 23:59 on 15th May 2024
Interview Date: 21st May 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The senior member of staff is responsible for ensuring the decisions of the Board are acted upon and the charity meets the legal and regulatory requirements of a CIO. The key focus will be on development of new income streams as we navigate challegnes across the site. The General Manager will oversee the implementation of the new Buisness Development Plan. Support the team of volunteers in project managment and fundraising to support the ambitions of the Board. HR management and financial control will be an important part of the role.
Thatcham Memorial Foundation is a Charitable Incorporated Organisation (CIO) that serves the people of Thatcham and surrounding areas.
The client requests no contact from agencies or media sales.
Could you be our next Snow Camp Midlands Programme Manager?
Since 2003, we have been harnessing the power of skiing & snowboarding to break down barriers, broaden horizons and address the biggest social issues facing underserved young people today.
The Programme Manager will deliver a personal development journey to young people using snowsports as the hook to engage those who are less likely to engage with mainstream provision. We do this in partnership with youth projects and youth service providers across the Midlands.
This is a really exciting opportunity to play a key role in Snow Camp’s development in the Midlands. So, if you love working with young people and have solid experience delivering youth programmes, combined with a passion for snowsports – and if you are looking for a challenging and rewarding role working with a committed team of staff at Snow Camp and some amazing young people – this job could be the job for you!
Experience of working successfully with underserved young people in a range of settings will be essential to the post. Furthermore, experience within a snowsports field and passion for supporting young people generally will be a huge advantage!
Project management, logistical skills, relationship management, communication and presentation skills will all make up the job. Along with youth work experience to deliver life-skills or group workshops to motivate young people to work towards meaningful goals – these will all make up the job.
This is a key post requiring at least 2 years’ experience involving the above skills, together with proven project management and budgeting experience.
Job Description: Please download full JD & Personal spec below in the application resource section.
To Apply: Please send your CV and a covering letter telling us why you want to work for Snow Camp and how you meet the requirements of the job above.
Closing Date: Friday 26th April 2024
Interviews: Wednesday 8th May, Snow Camp Midlands Office, Ackers Adventure, Birmingham, B11 2PY.
Salary: £30,250 per annum (this includes a 10% bonus paid annually in July each year)
Please ensure you submit a covering letter telling us why you want to work for Snow Camp and how you meet the requirements of the Midlands Programme Manager job role.
Since 2003, we have been harnessing the power of skiing & snowboarding to break down barriers, broaden horizons & raise aspirations for young people
The client requests no contact from agencies or media sales.
At Thrive, we use gardening to enable people with long term health conditions and disabilities to improve their health and wellbeing and our vision is that Social & Therapeutic Horticulture (STH) services are available wherever people live.
We’re looking for a supportive Regional Centre Manager who can enable our passionate and committed Birmingham team to deliver an excellent service for our client gardeners.
Proactive business development skills are needed to identify new partnerships and expand our program delivery to ensure the continued sustainability of the centre.
If you are a confident manager with experience of working in social care or charities, Thrive can offer you a varied and rewarding challenge.
Our Regional Centre Manager in Birmingham will be based in our Birmingham Kings Heath office, Option for hybrid role with up to 2days Remote/Home working per week.
Appointment to this post will be subject to a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.
For more information, please download the Information Pack. For an informal conversation about the role, please email recruitment in the first instance.
To apply, please email recruitment with your CV and a written statement explaining how you meet the person specification and what you will bring to Thrive.
Closing date for applications: 9am on Thursday 25th April 2024.
First round interviews will be on friday 10th May in Birmingham
To apply, please email recruitment with your CV and a written statement explaining how you meet the person specification and what you will bring to Thrive.
Closing date for applications: 9am on Thursday 25th April 2024.
Resource Futures’ roots are in community impact and our community projects inspire individuals and communities to act on climate issues. The projects we deliver are many and varied, and all enable people to play their part in reducing waste and living more circular lives. In addition to strong outcomes related to sustainability, these projects build local connections and improve community resilience.
This is a new role, and you will be joining the team at an exciting point in its development, as we consider how we evolve the work. You will work closely with our Community Impact Lead to support both the delivery and the development of our community work. The Community Impact work at Resource Futures is an important part of our business; it captures a number of long-term projects which are at the heart of our company. These include Community RePaint, Community Action Groups Devon, Community Action Groups Somerset, the Fixy project, the Gloucestershire Real Nappy Project and more.
We are looking to build on our strengths and track record of delivering quality, impactful community projects. We therefore have an exciting opportunity for an experienced individual to join our Community Impact team.
What you will be doing
- Project delivery: Getting involved in project delivery, such as foundational research for project development and delivering workshops.
- Project management: Overseeing the effective delivery of projects, including reporting, and supporting the planning and set up of new projects as they come online.
- Innovation and Development: Supporting us to improve and expand our projects and programmes. You will also assist in identifying new projects or funding opportunities and contribute to the preparation of funding proposals. This may involve exploring options for the governance structure of this area of work.
- Marketing and communications: Promoting our projects, developing our external communications and acting as an ambassador for our community work.
- Monitoring and evaluation: We are on a journey to better capture the impact of specific projects, and the impact that our community work has collectively. You will take an active role in supporting this element of our work.
- Partnership working: Collaboration is key to our approach. You will liaise with existing clients and partners for project delivery, develop new partnerships to further our aims and also take part in key networking and external events.
- Team development: You will work closely with the Community Impact Lead to contribute to the development of the team, during our team meetings and away days. You will be comfortable managing staff, teams and subcontractors to deliver desired outcomes.
- Day-to-day operations: Working closely with the Community Impact Lead, HR and Finance, to support our remote project teams, problem solve issues as they arise, develop our internal systems and processes, maximise efficiencies and drive improvements.
Benefits include:
- Embedded flexi working culture.
- 25 days annual leave, plus bank holidays, each year (pro rata for part time employees).
- One volunteer day each year (pro-rata for part time employees).
- A generous ethical pension plan (the company will match up to 7% of your contribution).
- Life assurance cover.
- Employee Assistance Programme, offering 24/7 GP access, mental health support, wellbeing advice, financial and legal guidance.
- Cycle to work scheme and on-site secure bike parking and showers at our Bristol
We are an equal opportunities employer, welcoming applications from all, and we will always consider flexible working options if appropriate. We are Disability Confident and committed to recruiting, retaining, and developing people from the widest possible pool of talent. We are an accredited Living Wage employer, committed to paying a wage based on the cost of living to all of our people.
Deadline 23:59 on Wednesday 8 May.
Interviews to be held on Thursday 16 and Friday 17 May.
Our vision is to create a sustainable world. We support organisations, people and communities to thrive using material resources sustainably.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Blackburn & Darwen Youth Zone:
Blackburn & Darwen Youth Zone is a 21st century youth hub located at the heart of Blackburn and a dedicated site in Darwen, open to young people aged 5 to 25 years old, aiming to change the prospects offered to young people in the area. Our vision is to be at the heart of the community, collaborating to create a more cohesive and prosperous Blackburn and Darwen.
We are one of the leading youth organisations in Blackburn, with a membership of over 5000 young people. We are open 7 days a week, 52 weeks of a year and offer over 40 different activities and opportunities in our open-access youth club.
Context of Role:
Our Head of Young People's Services is a critical, strategic and operational role within Blackburn and Darwen Youth Zone. As a supporting member of the Senior Leadership Team (SLT), you will work closely with the Director of Operations, CEO and the Director of Finance to ensure the charity delivers its vision and strategic objectives. This includes strategies for sustaining and overseeing the ongoing transformation of Blackburn and Darwen Youth Zones' operational business plan and its operational processes and infrastructure. Your leadership skills will play a crucial role (in conjunction with the leadership team) in establishing a platform and environment for growth by creating a best-in-class, people-first, employee-of-choice that changes the prospect of local children and young people (aged 5 to 25 years). You must be abreast of new opportunities (sourced independently and through your colleagues) and advise the leadership team and board on all Universal and Targeted Service operational matters, including its performance, risk, forecast/trajectories, and the general state of play.
You will need to show exceptional skills and the ability to meet KPI’s relating to (but, not limited to) leadership skills, the ability to design and deliver organisational operational plans, risk management, departmental budget management, stakeholder relations and organisational safeguarding responsibility.
We have big plans for the Youth Zone and this is an exciting time to join us. We would expect the right candidate for this role to be open to new opportunities and there is a strong line of progression within the charity for the right person.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About us:
Community ConneX is a campaigning organisation and a multi-project service provider working across West London. We support autistic people, people with a disability, and people and families experiencing barriers to live healthier, happier, and inclusive lives. We do this by ensuring their needs, rights and aspirations are met.
Advocacy 1st is a free, independent service provided by advocates who specialise in the Care Act, Mental Capacity Act and the Mental Health Act.
Location: Remote based in Oxfordshire
Key duties:
· Recruiting, training and providing ongoing support to volunteers
· Working with the children and young people to assess their service requirements
· Working with stakeholders to raise awareness and recognise and identify care leavers and young people in need of the Independent Visitors and Care Leavers service
· Looking at opportunities to engage and work with services to identify care leavers and independent visitors
· Reporting and discussing all safeguarding concerns with the service manager
· Completing initial assessments and matching volunteers to young people
· Raising the profile of the Independent Visitors and Care Leavers service
Our ideal candidate:
· Has qualifications relevant to the role
· Has experience of working with children and young people.
· Is aware of legislation such as Care Act 2014, Children and Families Act 2014, Children Act 1989, United Nations Convention on the Rights of the child (UNCRC)
· Has excellent communications and writing skills, and the ability to tailor written and verbal communications to a wide range of different audiences
· Can maintain existing relationships and develop new relationships with clients, families, colleagues and volunteers
· Can generate reports and make presentations
In return we offer a range of benefits including:
· Pension contribution up to 5%
· Death in service insurance
· Employee assistance programme
· Bluelight Card
· Cycle to work scheme
· 23 days of annual leave + bank holidays (increases after 2 years of service)
· Gym membership
· Healthcash plan
· Professional development
We are committed to safeguarding and equal opportunities, and we guarantee an interview to all applicants with disabilities meeting the minimum criteria for the post.
We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.
The client requests no contact from agencies or media sales.
Salford Family Partnership Hubs are places within local communities across Salford offering services and support for children, young people and families.
Salford is a trailblazer area and will become the national leader for the Family Hubs and Start for Life Programmes, making the quickest improvements to services and sharing learning and best practices with all local authorities in the country.
Salford CVS has been working with Salford City Council’s Early Help Team on the first and second years of the Family Hub work. Our role has been consulting with communities through the Seeds of Change Box and Wishing Tree project, engaging Voluntary, Community & Social Enterprise (VCSE) Sector organisations and volunteers. We also manage a Family Hub small grants scheme providing small grants to VCSE organisations to support them in delivering their services as part of the Family Hub partnership.
We are seeking two dedicated Family Hub Navigators to work across the city of Salford to improve the wellbeing of parents and carers in the following cohorts:
- Young parents
- Fathers
- Families (communities of identity)
The Navigators will work with individuals to explore ‘what matters to them’, consider their strengths and interests, and identify an appropriate activity or service and connect them to it. The roles will be embedded within our wider Family Hub work and will link to our Wellbeing Matters Programme, which supports people to feel more connected to their community, more confident and less isolated by linking them to local groups and services.
We are looking for someone who:
- Will enjoy working within a team of dedicated, friendly people who believe in making a difference in Salford
- Will engage and build relationships with VCSE organisations and Family Hub teams
- Is confident working with people using a person-centred and strengths-based approach
If that sounds like you – then we want to hear from you!
Benefits of working for Salford CVS
- 28 days’ holiday – rising to 30 days (after five years), plus Bank Holidays (pro rata for part-time)
- Paid sick leave – subject to terms and conditions of service
- A compassionate approach to dependants’ leave and compassionate leave – to help deal with life’s unforeseen circumstances
- Pension scheme – with 7% employer contribution (and 1% mandatory employee contribution)
- Cycle to Work scheme
- Membership of the Hospital Saturday Fund via an employer-subsidised scheme (optional and non-contractual)
- RHS family membership (optional and non-contractual)
- Development opportunities – we support and encourage our staff to progress in their careers (including formal training)
- A supportive working culture – we respect and support one another to do the best we can
For further information and to apply, please visit our website via the Apply button.
Closing date: Noon on Thursday 25th April 2024
Interview date: Wednesday 1st May 2024
We reserve the right to review applications before the closing date should we get sufficient applications.
Please note late applications will not be accepted.
Home-Start Barnet is seeking an experienced manager to lead its Family Services Team, so we can support more families with young children through their toughest times.
As Head of Family Services, you will be responsible for managing the delivery of Home-Start Barnet's family support services across Barnet, Brent and Harrow, through one-to-one support by volunteers, family support coordinators and groups. You will manage your team to maintain high standards in recruitment, training and supervision of volunteers, overseeing referrals and caseloads and maximising Home-Start’s impact and reach to local families facing difficulties.
You will work closely with the Chief Executive to develop and evolve Home-Start’s services in response to changing needs, informing the strategy for our family support and the development of specialist provision and training. This is the perfect opportunity to lead a team and make a meaningful difference for local families. Our ideal candidate will:
· Be an excellent team leader and demonstrate great people management skills
· Have an inclusive and enabling approach to managing and developing high performing teams
· Have high level safeguarding experience
· Have a strong understanding of the needs of families with young children
· Have significant experience working in family support roles or within children's services
· Have experience of being or working with volunteers
· Be able to work collaboratively and build strong networks within the local community
We believe that diversity in the workplace enables us to create a relevant, innovative and effective organisation. We are an equal opportunities employer and welcome applications from candidates with diverse life experiences. We are committed to recruitment that is fair and free from bias.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
What is Screen Share?
Screen Share is a grassroots refugee charity which provides laptops, phones, tablets, data, digital skills to refugees and asylum seekers in the UK. We use the power of volunteering to turn discarded tech into good quality techical tools for refugees to improve their situation on their own terms. We are now launching a laptop refurbishment training programme for refugees in London and are looking for someone to run it and provide ad-hoc technical support to our team of volunteer laptop refurbishers!
Role overview
Screen Share is looking for a proactive, self-starter and leader to launch a laptop refurbishment training programme for refugees in London, support tech volunteers to remotely refurbish laptops, respond to faults and perceived faults with devices we have provided to service users, and support with sourcing and refurbishing devices.
The postholder will have experience of at least Level 2 laptop repair and an interest in upskilling others in basic laptop refurbishment
Outcome 1
Co-design and co-deliver a laptop refurbishment training programme for 40 refugees and asylum seekers in London
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Co-design a laptop refurbishment training programme for 40 refugees
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Co-deliver the training programme in London
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Support with the logistics necessary for running a multi-cohort programme
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Create resources for learners and guide them through refurbishment workshops
Outcome 2
Respond to reported laptop faults by providing remote support or requesting a return
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Run remote diagnostics with service users whose laptops have developed faults or supposed faults.
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Make an assessment of whether remote repair is possible or whether return is necessary.
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Engage kindly, patiently, politely and on a trauma-informed basis with service-users.
Outcome 3
Provide technical support in laptop refurbishment and data destruction for staff, volunteers and prospective laptop donors
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Be the contact point for tech volunteers and tech trainees who need support with the laptop refurbishment process.
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Advise prospective tech donors on their data destruction options and best practice.
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Support the Digital Access Project Manager with the technical elements of her role, ensuring the tech volunteers are following the most efficient standardised refurbishment process.
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Think critically and collaboratively about our existing technical refurbishment process (including software, hardware, peopleware, charityware, and tech disposal), suggest alternatives to the methods currently used, support their implementation where appropriate and record that process of development.
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Offer critical reflections on facilitating remote digital skills training.
Outcome 4
Lead by example by personally maintaining a steady flow of laptop refurbishment
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Receive, refurbish and redistribute laptops and other devices
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Keep Airtable and other tracking system up to date
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Communicate consistently with the Digital Access Project Manager on required parts and economical refurbishment
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Engage with Communications team to share the process and impact of laptop refurbishment
Outcome 5
Support and facilitate the donation of devices
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Approach and meet with prospective laptop donors, explaining our data destruction and logistics process where necessary
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Communicate confidently to donors about the impact of Screen Share laptops for service users
If you are a strategic thinker with a passion for leadership and innovation, thrive in dynamic environments and possess a drive to make a tangible impact, this is an exciting opportunity for you to join our dedicated team as an Assistant Chielf Executive Officer (ACEO).
Assistant CEO responsibilities will include strategic leadership, development, and ensuring the long-term sustainability of our programs. You'll also play a crucial role in promoting EDI and maintaining quality assurance standards.
You will need a professional qualification in mental health or related fields alongside experience in senior management and a passion, resilience and drive to improve the mental health of children and young people.
In return we offer a salary of £52,000 inclusive of Outer London Weighting, and a range of other benefits.
This is a full-time position, with the possibility of reduced hours (min 30 hpw/4days) and is office-based in Croydon but with regular travel within SW London.
Application pack can be downloaded from the Careers page on our website and applications should be returned to recruitment by midday on Monday 29th April 2024.
If you have any further questions please email recruitment or visit our website for more information about our services.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Diocese of Guildford has an exciting part-time opportunity for a Community Project Lead to manage our parish-based community project, Hear Here. As a member of the Mission Enabler Team, you will have the opportunity to work flexibly with enthusiastic colleagues across the wider Church House.
The Hear Here Project is a collaboration between the Diocese, Parishes, NHS Audiology Departments and Sight for Surrey to assist those who wear an NHS-issued hearing aid with any technical issues at clinics run by trained hearing champions. The clinics work to reduce social isolation through the maintenance of hearing devices, conversation, and friendship.
Key Responsibilities include:
· Manage a team of volunteers to ensure clinics run consistently, safely, and according to required standards.
· Delivery of training in partnership with NHS trusts and development of complementary missional training.
· Build and maintain excellent working relationships with internal and external stakeholders.
· Administer and oversee project governance
· Raise the profile of Hear Here to increase the number of clinics
· Actively seek new funding streams for the project.
· Oversee collection and analysis of data to enable accurate and timely reporting
Please refer to the attached Job Description for the full details of the responsibilities of the Project Lead (Hear Here).
The ideal candidate will:
· Have experience in leading, developing and managing volunteer teams.
· Have experience in leading and facilitating training.
· Strong planning, organisational and administrative skills.
· Have a familiarity with the Church of England, its organisation and governance structures.
· Experience of writing successful funding bids.
· Experience in working in the health or social care sector.
· Good understanding of safeguarding practices.
· A willingness to work flexibly, including occasionally at weekends, where required to facilitate training days.
The successful candidate will need to hold a UK driving licence and have their own vehicle as the position requires travel around the diocese from time to time.
Benefits of the role include:
· Competitive salary within the Charity Sector
· Hybrid working
· A 15% non-contributory pension/life assurance provision
· 25 days (pro rata) annual leave per year, plus bank holidays
· An employee assistance programme
· Learning and development opportunities
· Attractive open-plan office and surroundings at Church House Guildford with free parking
How to apply
Interested candidates are invited to send a detailed covering letter, along with your CV, outlining how you meet the essential and desirable criteria in the person specification as detailed in the job description. Applications without a cover letter cannot be considered.
We will shortlist and interview on a rolling basis as applications are received and we reserve the right to close the vacancy early.
The Diocese of Guildford take our responsibility for the safeguarding of children and adults seriously. Our recruitment processes reflect this commitment.
We believe that diversity is a strength. We actively welcome and encourage applications from candidates of all backgrounds and identities, particularly those who identify as female, younger, of a UK Minority Ethnic/Global Majority Heritage, or disabled, as its essential that we reflect the diversity of the communities we serve.
Our vision is of a diverse, growing, intergenerational church at the heart of each community, working alongside our chaplaincies and schools.
The client requests no contact from agencies or media sales.
Senior Helpline Advisor
Do you want to make a difference every day? Do you have resilience and adaptability? Can you work effectively with a focus on ensuring children and young people receive the right support to cope and recover from trauma they have experienced?
If yes, then we'd love to hear from you as we have an exciting opportunity to join the Pan London Children and Young People's Service as a Senior Helpline Advisor (known internally as a Senior Triage and Early Interventions Officer)
In this role you will provide immediate and short term intervention via the telephone to children and young people impacted by crime and manage a small Triage team.
Position: 5511 Senior Helpline Advisor (internal title Senior Triage and Early Interventions Officer- Children and Young People)
Location: London/hybrid
Hours: Full-time, 37.5 hours. Monday- Friday, working on a shift pattern of 9am-5pm / 10am-6pm / 11am-7pm (Flexible working available)
Contract: Fixed term until 16th January 2025
Salary: Up to £28,300 per annum (includes FTE £24,500 per annum plus £2,800 per annum London Weighting Allowance and up to £1,000 per annum Line Manager Allowance).
Closing Date: 30th April 2024. We reserve the right to close this vacancy early, if enough suitable applications are received to take forward to interview prior to the published closing date.
The Role
As a Senior Triage Officer - Children and Young people’s Service, you will be:
- Managing a team delivering initial telephone-based support and an effective triage service to those affected by crime
- Responsible for line managing a team including recruitment, performance management and monitoring, support and guidance
- Act as the first point of contact for clients referred in to the service, ensuring that comprehensive impact and risks assessments are completed and a tailored response to each client’s needs is provided.
- Accountable for the performance of the team including maintaining performance information, using outcomes to identify effective practice and ensuring compliance with national standards, codes of practice and all legislative requirements
- Be the point of escalation for complex and sensitive cases and queries, whilst providing support, advice and guidance to the team
- Managing and monitoring workloads across the team, promoting effective communication channels to ensure best practice
About You
You will need to have the following essential skills:
- The ability to undertake impact and risks assessments and identify appropriate support
- Excellent telephone and IT skills required to use a database and undertake all administrative and reporting requirements
- Experience of safeguarding issues and legislation relating to both child protection and vulnerable adults
- Knowledge and understanding of the impact of crime on those who experience it, a working knowledge of the criminal justice system
- Ability to work independently and as part of a team, sharing, coaching others.
- Good communication skills, both verbally & written and ability to demonstrate empathy
In Return…
Work for an organisation who believes in attracting and retaining the best people and offer a competitive rewards and benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity and paternity payments
- High Street, retail, holiday, entertainment and leisure discounts - Access to our financial wellbeing hub and salary deducted finance
- Employee assistance programme and wellbeing support
- Ongoing training and support with opportunities for career development and progression
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Applicants are welcome from all communities and monitor the diversity of applicants to analyse if they are representative of the communities it serves in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of the commitment to the Race at Work Charter applicants are particularly welcome from BAME communities
You may have experience in areas such as Early Interventions, Early Interventions Officer, Early Interventions Coordinator, Early Interventions Assistant, Social Care, Victim Support, Case Worker, Triage and Early Interventions, Social Care, Social Welfare, Crime, Criminal Justice, Helpline, Call Centre, Customer Service, Advice Line.
Please note this role is being advertised by NFP People on behalf of our client.