Fundraiser Jobs
Charity Operations Manager
About Thyroid UK
Thyroid UK is a charitable organisation working to inform and support people living with thyroid disorders in the UK and campaigning on their behalf for the right tests to diagnose thyroid disease and to have a choice of treatment options.
The provision of quality information for people with both diagnosed and undiagnosed thyroid disorders is the primary concern of Thyroid UK, and we work effectively in this field through dialogue with NHS departments, networking with other voluntary organisations, and providing services directly to patients. We work to encourage scientific research for the education, alleviation, care, treatment and cure of thyroid disease and seek to influence public health policy for the benefit of people affected.
Role and Responsibilities
We are seeking a Charity Operations Manager to run the smooth, effective operation of the organisation so we can best support people in the UK living with thyroid disease. This is a management role leading on all operational activities, supporting and working in close collaboration with the Chief Executive Officer (CEO). Salary will be reviewed after an initial 6 month probationary period.
This role involves minimal supervision and is responsible for the day to day running and management of the charity.
General office management:
· General secretarial and administrative support including routine office tasks where needed
· To manage all operational activity of the charity according to the strategic direction provided by the Board of Trustees
· To be responsible for all aspects of staff and volunteer management, including recruitment, training and supervision
· Collaborating with other team members to ensure that information flows effectively
Support the CEO:
· Foster good relationships with other charities, organisations and research groups; supporting beneficiaries; liaising with patrons, medical advisers and trustees to support continued engagement
· Plan, market, manage and organise/deliver our projects such as conferences, webinars, surveys etc. to meet our strategic goals
· To ensure the financial sustainability of the charity by identifying and securing appropriate funding that supports the charity in achieving its objectives.
· To lead on trust and corporate fundraising to ensure our income streams remain stable and sustainable.
· Draft, proofread and publish the quarterly member magazine
· Draft and send our E-news to our beneficiaries
· Development of the website
· Management of IT systems
· Recruit, manage and supervise our volunteers
· Recruit and line manage staff
· Maintain and update the suite of governance policies to ensure
Thyroid UK is compliant with legal requirements and, where possible, best practices
· Identify opportunities to improve policies and procedures
· Prepare the annual report and other necessary documents and send to the Charity Commission and Companies House
Support the Board:
· Set Board meeting dates; preparing Board meeting papers, agendas and minutes, and liaise directly with Board members, in close collaboration with the CEO
· Contribute to the development and long term strategy of the charity providing regular reports to the board of trustees
· GDPR compliance in the role of GDPR Officer
· The role will require attendance at Board meetings that take place on Saturdays quarterly with one in London per year
Skills required to be successful in this role include:
· High standard of literacy and numeracy
· Excellent organisational skills with attention to detail
· Excellent verbal and written communication skills
· A collaborative working style
· Ability to lead and motivate a small team
· Good problem solving and decision making skills
· Ability to prioritise and delegate tasks and establish clear lines of accountability
· Excellent IT skills and experience in the use of most Microsoft Office applications including Outlook, Word and Excel. Experience of using a customer relationship management system would also be helpful
· Ability to work with flexibility and adapt to changing circumstances
Experience
We are looking for someone with experience of working in a similar or related role in a small charity who ideally has experience in charity operations and governance.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Volunteering Development Lead: London
Salary: £28,000 pro-rata
Hours: Part time, 17.5hrs per week (0.5 FTE)
Location: London / Hybrid
Contract: Five years, continuation subject to funding
Reporting to: CEO
Conditions: As part of our hybrid offer, we request that people are able to travel to our London office at least once a week, in addition to team days and other requirements.
Main objectives
OUTpatients is seeking an experienced Volunteering Development Lead for the Greater London area who can develop an engaged volunteer base to support the charity and its mission.
We are a small charity and this role is new in our organisation. This means that we encourage applicants who have prior experience working in small, developing teams and are able to balance taking initiative with close collaboration with other staff members.
We are looking for a person who can develop and recruit people into a volunteering database and work with these volunteers to support us at events, to deliver activities with the charity, plan fundraisers, and expand our presence within the LGBTIQ+ the community.
A successful applicant should be able to share creative ideas of how to reach underserved communities and have a good appreciation for intersectionality as a cross-cutting consideration throughout their work.
How work hours are allocated across the week can be flexible and is open for discussion with the CEO as part of the interview process.
Responsibilities
Leadership
• Work with the CEO on a strategy that engages and excites our beneficiaries and wider communities
• Be an expert on the projects you aim to deliver
• Lead on effective communication plans related to activities
• Supervise volunteers when they are involved in our activities
Project management
• Communicate with the team to align potential activities with current projects and priorities
• Maintain up to date and effective notes, workplans, and logs
• Develop and maintain database of volunteers and stakeholders
• Evaluate experience of volunteers and respond accordingly
• Involve key stakeholders in projects and outputs
• Provide regular reporting to CEO
Charity development
• Expand awareness of the charity through community engagement
• Identify key stakeholders who can promote our message to potential volunteers and the wider LGBTIQ+ community
• Find new and creative opportunities to embed OUTpatients in the fundraising landscape
• Reach diverse audiences and monitor the demographics of recruited volunteers and stakeholders
Person Specification
Essential
A successful candidate will be able to to demonstrate a commitment to the charity’s mission and possess the following qualities:
• Track record of working collaboratively in small teams across various short, medium, and long term projects
• Excellent organisation and project management skills
• Excellent administration skills and confidence with digital tools
• Strong writing and editing skills with an attention to detail
• Excellent communication skills with the ability to interact with a variety of people from diverse backgrounds
• Drive to address inequality and reach underserved communities through an intersectional approach to healthcare barriers
Desirable
In addition to the above skills, we welcome applicants with the following experience, interests, and expertise:
• Experience of working in the charity sector
• Keen interest in LGBTIQ+ rights and healthcare equity
• Demonstrable success in organising and facilitating volunteering, community activities, support groups or similar
• Knowledge of the UK cancer care sector and how it operates
• Training and experience in safeguarding and its principles
• Knowledge in how to be GDPR compliant
• First aid training
The client requests no contact from agencies or media sales.
Events Fundraising Manager
Hybrid/Homebased with regular travel to our London office
£33,000pa plus competitive reward and benefit scheme
37.5 hours per week
Be There When it matters!
Sue Ryder's Fundraising directorate have had an exciting opportunity arise for an Events Fundraising Manager.
About You
We are looking for someone with a growth mindset, who is open to learning new skills, and embraces collaborative working. Attitude and approach are key, so if you have transferable skills but don’t necessarily have direct experience in a role like this, we would love to hear from you.
Key Skills:
• A proven track record of working within a fundraising events environment and an excellent knowledge of the running and challenge events market
• Experience of working with and through a large supporter or customer facing team to achieve results
• Experience of managing people and volunteers and using a variety of communication methods to an audience of all levels both internally and externally
• Experience of delivering income and expenditure budgets and developing and working to event plans
• Experience of developing compelling marketing materials for print, web and social
About the role:
• This role is hybrid, with time split across our London office and working from home. However, we also welcome applicants looking for a home-based role, with travel to event days as required.
• Delivery activity plans for full events programme
• Responsible for the delivery and management of income and expenditure for allocated events portfolio
• Grow the Sue Ryder brand through the events programme and develop and lead on delivery of a national marketing campaign to promote participation in third party running and challenge events
• Leadership, management and performance of the Events Team
• Development of partnerships with event organisers
Drop in Sessions – Zoom details in attached job pack
27th March @ 7pm
28th March @12noon
2nd April @ 7pm
Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
- Staff discount with thousands of retailers
- Refer a friend scheme - £250
- Enhanced maternity, paternity and adoption pay
- and lots more. Please visit our careers website for the full list.
Closing date: 4th April
Interview date: 12th April
If you want more than just a job, we want you.
Join the team and be there when it matters.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.