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Thames Reach, City of London (On-site)
£35,004 per annum
Posted today
Thames Reach, Multiple Locations (On-site)
£35,004 per annum
Posted today
Closing in 7 days
Crisis UK, Walthamstow (On-site)
£27,352 per year
Posted today
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Percival, the not-for-profit recruiter, West Malling (On-site)
£30k-£32k (£50k-£53k FTE) depending on experience
Posted 3 days ago Quick Apply
Closing in 6 days
Single Homeless Project, Multiple Locations (On-site)
Starting at £38,369.69 and rising incrementally to £41,528.80 per annum
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Posted 5 days ago
Harrogate Homeless Project, Harrogate (On-site)
£23,000 FTE
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Hope4 (Rugby) Ltd, Rugby, Warwickshire (On-site)
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Page 1 of 1
Thames Reach
City of London, Greater London (On-site)
£35,004 per annum
Full-time
Contract (Fixed term until 13/12/2024)
Job description

Closing date: 12/05/2024

Interview date: 21/05/2024

Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Lead Worker, we’ll make the best use of all your understanding, compassion and commitment.

About us…

Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.

Is our mission easy? No, but we never give up on people. Last year we helped more than 10,000 people. 

Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.

About this role…

Thames Reach’s Outreach teams operate across London and helps those who are rough sleeping to find routes away from the street. The teams respond rapidly and work flexibly to reach people. Individuals are assessed to identify their support needs and support plans are created, including work to obtain identification, access health services and refer to other specialist agencies, including those offering immigration support.

You will:

  • Complete outreach shifts, providing a rapid response to referrals for people who are rough sleeping in the borough 
  • Take a lead role within the team, working closely with support workers and assistant support workers to identify the quickest and most appropriate route off the street for people found rough sleeping, and devise plans to achieve this 
  • Provide direct support to people who are found rough sleeping to enable them to move away from the streets and into accommodation 
  • Work alongside partner agencies to ensure that clients are accessing appropriate support to access and sustain accommodation
  • Accurately record all work completed within given timeframes 

To succeed as the Lead Worker, you will have:

  • A strong commitment to providing a high standard of service 
  • Experience working with people who have rough slept or vulnerable adults and supporting them to access services 
  • Excellent organisation and time management skills in order to remain strongly outcome focused, with the ability to coordinate a high number of cases and complete tasks promptly and efficiently
  • Good communication skills and confidence in public speaking when representing Thames Reach externally 
  • Experience in forming strong working relationships with partner agencies, being able to challenge them when required 
  • Strong IT skills with the ability to use Outlook, online recording systems, Excel, and Word, using a tablet and a smart phone 

We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer: 

  • Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
  • Pension – we contribute 6.5% to your pension when you contribute 1.5%. 
  • Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach. 
  • Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL. 
  • Life assurance – four times your annual salary and critical illness cover.
  • Other benefits including interest free season ticket and cycle to work loans.

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

To apply visit our website via the apply button.

Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.

Posted on: 25 April 2024
Closing date: 12 May 2024 at 23:59
Tags: Advice, Information,Social Care/Development,Management,Advocacy,Volunteer Management,Support Worker,Social Work,Housing Management