Head Of Development Jobs
Head of Services
Salary: £50,000 per annum
Hours: Full Time - 37.5 hours per week (Flexible hours considered)
Location: Flexible - Presence on site in Luton is required for at least 2 thirds of the week
Closing Date: 22nd April 2024
Could you head up our services for people struggling against homelessness and exclusion across Bedfordshire and beyond?
NOAH is a charity which exists to create a fairer and more equitable society, where the immense value and potential of people experiencing poverty and disadvantage is realised. We prevent and relieve homelessness, specialising in supporting people facing multiple disadvantage.
We supported 2,514 individuals last year - with 623 people moving into more stable housing, 1,200 people receiving training or advice, and 96 people securing employment. 53% of those we supported were non-UK nationals.
We are looking for a motivated individual with a real passion for our mission of alleviating poverty and bringing hope to join our committed, talented, and friendly team as Head of Services. As a critical member of NOAH's Senior Management Team and as designated Safeguarding Lead, in this role, you will contribute to the long-term success of the charity by:
· Leading and developing high-quality homelessness support services
· Building and nurturing stakeholder relationships
· Consistently improving quality, impact, and safety within services
We are seeking a candidate with a proven track record overseeing statutory-funded and homelessness support services. The ability to operate at a senior and strategic level, drive organisational development and growth, and lead teams through change would be highly valued. A strong record of building and maintaining fruitful stakeholder relationships based on trust is crucial to realising our organisational goals. Excellent understanding of safeguarding legislation and best practice, as well as knowledge of the migrant support landscape and legislation, will be instrumental in our continued success.
Why NOAH
We have experienced significant growth in recent years, and this new role represents an exciting opportunity for us to further our service-led focus and strategic plans. These plans include expanding our support and advice services for migrants, establishing new social enterprises, launching services in Bucks and Herts, and replacing our Luton Welfare Centre. This role offers a platform for your professional growth and development as we embark on these exciting initiatives.
We are a values-driven and progressive charity at an important stage in our development. We would love to hear from you if our mission resonates and you share our aims.
How to apply
To apply please submit your CV and a cover letter which should indicate why you are interested in applying for this role and examples showing how you meet the selection criteria as detailed in the person specification.
The closing date for applications is Monday 22 April and longlisting interviews will take place shortly after. Interviews for shortlisted candidates will take place in the week beginning 6 May.
We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Commitment to diversity
The charity are dedicated to running an organisation that is a true reflection of the communities they serve and believe that this will also enhance their ability to deliver the best services possible for the people they work with. They are committed to ensuring diversity across the organisation.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Overview
The Choir with No Name runs choirs and builds joyful singing communities with homeless and marginalised people, around the UK. Currently, there are six choirs: in Birmingham, Liverpool, London, Coventry, Brighton (run in partnership with BHT Sussex) and Cardiff (run in partnership with The Wallich). We were founded on the premise that singing makes you feel good; it distracts you from all the nonsense in life and helps you to build confidence, skills and genuine, long-lasting friendships. Our choir members are people who have experienced homelessness, or who are simply going through a tough time in their lives.
“I’m so happy to have found CWNN. It’s made such a difference to me. I’ve broken a 25-year cycle with drugs and honestly, I don’t think I could have done it without the choir. I’m not existing anymore, I’m living, and that’s huge.”
- Richard, choir member
We have recently received funding from the National Lottery to build our participation programme to support choir members and people from the wider community work together to create safe, accessible and inclusive choir communities, as well as contribute to the national direction of the Choir with No Name. We are looking for someone to take on this exciting new role to lead the development of our participation programme at a national level as our Community Participation Manager. This role will work with our six current choirs and build a foundation for all future choirs.
As an organisation, we are committed to moving towards greater co-creation of choirs with people with experience of homelessness. This role is a crucial part of this journey.
This role could be for you if you come from a background of volunteer management, client involvement, participation, or co-production.
We are an equal opportunities employer, and firmly believe that each team member can provide a unique perspective and valuable contribution to the lives of the people we work with, and applications from individuals are encouraged regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, ethnicity, religion or belief. We particularly welcome applications from people with lived experience of homelessness. We follow an anonymous recruitment process.
Reports to: Head of Programmes.
Contract: 3-year fixed term contract with potential to extend.
Hours: Part time, 22.5 hours a week (3 days), flexible and compressed hours possible.
Location: Remote with potential to work from the Sheffield registered office, with colleagues in Sheffield, London, and Colchester. Must be UK resident/taxpayer.
Annual leave: 25 days per year pro rata (rising with length of service) + UK bank holidays.
Salary: £35,360 pro rata.
Benefits: 6% employer contribution pension, Employee Assistance Programme, home working allowance, flexible hours.
Deadline for applications: 9am April 19th
Job description
Participation framework
- Carry out a skills audit across all our choirs to understand what skills are needed to run each choir with greater involvement from choir members, facilitated by choir managers. This will include discovering what skills choirs have amongst their existing member and volunteer communities, and what support and training could be shared.
- Research other organisations’ participation frameworks and volunteer programmes to identify ways in which the Choir with No Name can learn from others in the sector.
- Identify a range of tasks, roles, and responsibilities (being clear about the distinction between the these) that members and people in the community can take part in to support the running of the choir, along with the training they would need to do so.
- Identify healthy ways to step down from roles and responsibilities.
- Design and pilot a framework of roles, responsibilities and tasks, and associated training and support, before rolling out nationally across all our choirs.
Existing volunteer programme
- Evaluate our existing volunteering programme, listening to our volunteer team about their experience as a volunteer, identifying areas for development.
- Develop the existing volunteer programme to support and value volunteers and to incorporate our new approach to co-creation and co-production.
- Work with our existing volunteers in a transition from the current programme into the participation framework, whilst continuing communicating the value and importance of volunteers within the Choir with No Name.
Manage volunteer communications
- Develop and manage accessible communications to ensure volunteers are equipped with the tools they need to do their roles (training, policies, support) and feel valued (thanks and recognition for their hard work). This could include:
- A regular email to volunteers
- An online portal for volunteers to access whenever they need
- Regular meetings for volunteers to keep them up to date with what is going on in the organisation and to share practice
Volunteer recruitment, induction, training and data
- Lead on national volunteer recruitment and support local recruitment carried out by Choir Managers.
- Develop, with choir members and volunteers, a training programme to support roles within choir. This training should come in a range of forms, and where possible, led or informed by choir members.
- Manage volunteer data, including developing our data management system (currently Monday, but we are considering using Plinth), ensuring:
- Inductions are completed consistently and reviewed for long term volunteers.
- Training is implemented and kept up to date.
- Volunteer data is managed in a central database so we can effectively communicate, track and understand our impact.
- Reporting on volunteer numbers and other information is provided to the Senior Management Team and board.
Other
- Support the development of the Board Experience Programme and the Member Advisory Panel, led by the CEO and Head of Programmes.
- Work towards the Investing in Volunteers or Kings Award for Voluntary Service.
- Carry out any other duties as may be reasonably required by the Choir with No Name within the scope of the role.
Experience/skills
Essential:
- Demonstrable skills and experience in project management
- Good listening, information gathering and research skills
- Skills and experience in at least one of the following:
- volunteer management
- client involvement
- co-production
- participation
- community development
- Ability to synthesise and represent multiple viewpoints
- Experience and comfort in working with data and databases
- Understanding of the needs of people with experience of homelessness and/or demonstrable knowledge and understanding of people who have lived through trauma.
- Good written and verbal communication skills
- Experience in facilitating and leading group sessions and workshops with different stake holders
- Ability to lead online sessions and use zoom and teams effectively
Desirable
- Experience of leading change within an organisation or culture
Personal requirements
Essential
- Ability to work evenings and weekends occasionally
- Willingness to travel
- A desire to be part of a committed and hardworking team working in alignment with the values of the Choir with No Name.
- A self-starter who can work with a high degree of autonomy.
- Good at managing multiple priorities and remaining calm under pressure.
- Consistently work with integrity and confidentiality.
Desirable
- A love for music and singing
For full job description and details of how to apply, visit our website below
The client requests no contact from agencies or media sales.