Permanent Volunteer Management Jobs in Leeds
Location: York Crown and Magistrates Court, with regular travel to Scarborough and Harrogate.
Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.
Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.
About us
The Witness Service has over 260 staff and 3000 volunteers and offers free, independent, impartial and confidential support and information to 15,000 witnesses each month to give evidence in every criminal court in England and Wales.
Last year, Citizens Advice helped 2.6 million people face-to-face, by phone, email and webchat, and we received 25 million visits to our digital advice content. We solve 7 in 10 clients' problems, and 4 in 5 tell us that advice improved their lives.
The Role
As the Deputy Team Leader (Court Services), working alongside Team Leaders you will be responsible for the delivery of the Witness Service within your court/s.
You will share responsibility for the effective coordination and development of volunteers who support witnesses in their journey through the criminal justice system.
You willbe responsible for general service administrative tasks within the courts, as well as inputting service data.
Who we are looking for
Do you have experience of working as or alongside volunteers?
Are you looking to develop your management skills or for a new challenge?
We are looking for someone who is a great motivator who thrives on leading teams to deliver positive outcomes.
We are looking for someone with excellent communication skills, who can adapt to and manage change. Someone who has administrative skills and is computer literate to a high standard.
We look for people to help us improve and transform our organisation. We can offer you the opportunity to make a genuine impact and create lasting change within an organisation that makes a difference in the lives of millions of people every year.
If you would like to apply, please submit an anonymous CV and a cover letter that addresses the following criteria. Please give examples in your covering letter to help demomstrate the following criteria:
- Experience of delivering or supporting delivery of effective front line services to a diverse range of clients and stakeholders.
- Experience of working with a team of volunteers or as a volunteer.
- Experience of working directly with a diverse range of clients or service users.
This post is subject to enhanced vetting and barring check.
The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.
Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service. Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We believe inclusion is a social justice issue - a principle that underpins all our EDI work. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ+ people and disabled people. We follow the social model of disability. We will offer an interview to disabled candidates who indicate they wish their application to be considered under our Disability Confident Interview Commitment where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. We will provide reasonable adjustments as needed.
Citizens Advice seeks to redeploy internal staff who are at risk or under notice of redundancy and will prioritise them in the recruitment process where necessary. If you have been confirmed as at risk or under notice of redundancy please ensure you indicate this in the at-risk box in your application.
Please note, in the event of a high number of applications, we reserve the right to close the application early.
This vacancy closes at 23.59 on the closing date.
About CleanupUK
We’re a small charity that brings communities together to create cleaner, connected and safer urban and rural neighbourhoods by tackling the litter problems where they live. Litter-picking brings people closer together, enables neighbours to meet one another other and helps create a greater sense of pride and community in local areas.
Historically, we have delivered litter-picking focussed community engagement projects in London and Birmingham. Our current focus is developing partnerships with community organisations across England to expand our reach and increase impact.
Main duties of the role
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To provide a pro-active, high-quality administration and support service to the Operational Team, Chief Executive and the Corporate Partnerships team.
Operational Team: Deals with logistics, processes and day to day functions of our work on the ground with community partners and volunteers.
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To attend weekly team meetings
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To assist in research into new areas of operation for the charity.
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To oversee orders of equipment and printed resources to our partners with various suppliers around the country.
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To maintain meticulous records regarding our growing national Cleanup Hub network of community partners.
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To collate statistics and create regular reports of programme activity, using our website and new database.
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To provide help and advice to enquiries that come through our information email inbox. This could include; helping people access their profiles on our website or advising them as to how to get involved in community litter picking activity.
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To use Mail Chimp to send mailers to our partners and followers.
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Database Management, to take a pro-active role in our upcoming database development project, considering how best to structure, store and export data. Following the launch of the database lead on database development and maintenance, such as an annual data cleanse.
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To assist with setting up, maintaining and updating database information, Community Cleanup Hub registrations, profiles and filing systems, ensuring that data handling complies with GDPR requirements.
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To assist with staff recruitment and induction processes.
Chief Executive: leads our strategic direction / reports to the Trustees
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To organise board meetings; booking diary dates, venues, catering and taking minutes.
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To attend and take detailed minutes at board meetings and any other meetings required.
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To process invoices, expense claims and credit card statements.
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To assist with staff recruitment and induction processes.
Corporate Partnerships: manages relationships with our corporate partners
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To oversee orders of equipment and printed resources to our corporate partners with various suppliers around the country.
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To assist with staff recruitment and induction processes.
Interviews will take place via Microsoft Teams
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Work with us and help make a difference!
At Harrogate Homeless Project our vision is that nobody in the Harrogate District has to sleep rough. Each year we help hundreds of people experiencing homelessness to get the support they needto build confidence and move towards independent living.
Harrogate Homeless Project is seeking to recruit a Volunteer Coordinator to join the Fundraising and Marketing team.
This is an exciting opportunity to be part of the growth and development of Volunteering within the organisation. Working with the Fundraising and Marketing Manager, the position will look to develop opportunities for increasing income across fundraising and recruiting volunteers for all areas of HHP activities.
The post holder will be responsible for the recruitment, induction and training of all new volunteers to HHP, and providing ongoing support to staff on volunteer processes.
You will have a positive approach to volunteers and have an empathetic and friendly nature. If you enjoy working with volunteers and have a passion for making a difference to homelessness in Harrogate, then we would love to hear from you.
Reporting to: Fundraising and Marketing Manager
Hours: 24 hours per week, 9am-5pm
Closing Date: 19th May 2024
The Role
This role will work with HHP’s Management Team to develop opportunities for all areas within the Charity. Regular activities will include, developing recruitment campaigns to promote volunteering with HHP, ensuring all volunteers receive an induction and appropriate training, and identifying specific skills volunteers have developed and matching these to suitable volunteer opportunities to maximise the benefits for HHP and the volunteer.
There will be a particular focus on fundraising within this role, working closely with the Fundraising and Marketing Manager to actively build relationships with local businesses and organisations. Focusing in particular on promoting corporate volunteering and maximizing all support to help identify any potential fundraising opportunities for the Charity.
General responsibilities
Ø Liaise closely with all departmental heads to identify potential volunteer opportunities.
Ø Recruitment of all new volunteers to HHP through a variety of methods.
Ø Overseeing the training and induction to include all external volunteers have a current DBS check.
Ø Record supporter/volunteer details on the database.
Ø Ensure storage of personal information is complaint with current regulations.
Ø Provide a monthly report showing recruitment activities including induction, training and hours of volunteering.
Ø Obtain feedback from volunteers and/or employers on the volunteer experience and use the feedback to improve the volunteer/supporter journey.
Ø Build relationships with local corporate organisations to promote volunteering opportunities and recruit volunteers.
Ø Be responsible for all corporate volunteers through the entire volunteer cycle.
Ø Identify potential fundraising opportunities to be discussed with the Fundraising and Marketing Manager.
Ø Develop, maintain and update as required a ‘Volunteer Presentation’ which can be used to support volunteer recruitment activities in corporate organisations.
Ø Work with external organisations to identify volunteering/development opportunities.
Ø Match specific skills that volunteers have developed to suitable volunteer opportunities.
Ø Attend courses and conferences and seek to gain any necessary qualifications, which are relevant to the work and as, approved by the Fundraising and Marketing Manager.
The tasks and responsibilities listed above are not exhaustive and maybe amended according to the needs of the Charity. The Volunteer Coordinator is expected to work flexibly in responding to external and internal initiatives to support the needs of the Charity.
Person Specification:
Essential Charity Wide:
· DBS Cleared
· Safeguarding training
· Flexible attitude towards working arrangements
· Professional attitude and approach
Essential Job Role Specific:
· Ability to motivate staff and volunteers
· Ability to work across boundaries with an open and positive attitude
· Ability to represent HHP externally
· Ability to engage and build positive working relationships with local business organisations
· Flexible approach in responding to changing work demands
· Ability to communicate at all levels
· Good IT skills
· Professional and approachable personality
· Resilient and able to handle difficult situations
· Coaching skills
· Mentoring skills
Desirable:
· Experience of working with volunteers/or having been a volunteer would be an advantage
· Relevant professional qualification is an advantage
· Experience in working in the third sector is an advantage
· Commercial experience or an understanding of the commercial world would helpful
About Us:
Harrogate Homeless Project provides people experiencing homelessness with a safe place to stay and the support they need to build confidence and move towards independent living.
We offer a generous annual leave entitlement of 33 days (includes 8 public holidays) based on a full-time role at 37.5 hour week, an employer pension contribution of 3%, plus a Health Plan currently provided by Simply Health.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Make a real difference to the lives of people with disabilities.
“Being a ASM gives me such job satisfaction I love working as a team with both my manager and volunteers and have learnt so much in this totally new job role.” - Llandudno Assistant Shop Manager
“What a fantastic company to work for, Scope keep us connected” – Leek Shop Manager
Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career?
If you answered yes to these then we have the perfect opportunity for you.
Your role
As Assistant Shop Manager at Scope's Wakefield shop, you’ll work alongside the Shop Manager, and use your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You may also deputise and be responsible for running the shop when the shop manager is absent. A great attitude and willingness to learn are just as important as relevant experience.
About you
You’ll be a dedicated team player with a strong work ethic and committed to providing excellent customer service. You do not need specific retail experience. But we do ask that you are business minded and have worked in a fast paced, service environment where you put the customer’s needs first. You’ll also need to showcase a great attention to detail, solid IT skills and have a creative eye for displays. You will also demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience. And we raise much needed funds to deliver Everyday Equality for disabled people and their families.
Permanent - Full time, 35 hours per week.
Location - Scope's Wakefield shop, 3 Borough Rd, Wakefield, WF1 3AZ
Shop hours
It’s important for you to know that Scope Charity Shops are open every day, so some weekend and Bank Holiday cover is needed. We work 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Scope benefits
We encourage everyone to embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including:
- 35 days annual leave
- Flexible working (where we can)
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
- Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.
Who are we at Scope?
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.
If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today!
Please note that successful candidates will be subject to an enhanced DBS check.
Please note applications will be reviewed on a rolling basis, and interviews may take place and an appointment be made before the closing date. Early applications are therefore encouraged.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About us:
Community ConneX is a campaigning organisation and a multi-project service provider working across West London. We support autistic people, people with a disability, and people and families experiencing barriers to live healthier, happier, and inclusive lives. We do this by ensuring their needs, rights and aspirations are met.
Advocacy 1st is a free, independent service provided by advocates who specialise in the Care Act, Mental Capacity Act and the Mental Health Act.
Location: Remote based in Oxfordshire
Key duties:
· Recruiting, training and providing ongoing support to volunteers
· Working with the children and young people to assess their service requirements
· Working with stakeholders to raise awareness and recognise and identify care leavers and young people in need of the Independent Visitors and Care Leavers service
· Looking at opportunities to engage and work with services to identify care leavers and independent visitors
· Reporting and discussing all safeguarding concerns with the service manager
· Completing initial assessments and matching volunteers to young people
· Raising the profile of the Independent Visitors and Care Leavers service
Our ideal candidate:
· Has qualifications relevant to the role
· Has experience of working with children and young people.
· Is aware of legislation such as Care Act 2014, Children and Families Act 2014, Children Act 1989, United Nations Convention on the Rights of the child (UNCRC)
· Has excellent communications and writing skills, and the ability to tailor written and verbal communications to a wide range of different audiences
· Can maintain existing relationships and develop new relationships with clients, families, colleagues and volunteers
· Can generate reports and make presentations
In return we offer a range of benefits including:
· Pension contribution up to 5%
· Death in service insurance
· Employee assistance programme
· Bluelight Card
· Cycle to work scheme
· 23 days of annual leave + bank holidays (increases after 2 years of service)
· Gym membership
· Healthcash plan
· Professional development
We are committed to safeguarding and equal opportunities, and we guarantee an interview to all applicants with disabilities meeting the minimum criteria for the post.
We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Van Driver and Donation Centre Assistant
Harrogate, North Yorkshire - with travel around Yorkshire in company vehicles
Hours: Part-time - 22.5 hours to cover 3 days weekly, may include weekends
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Van Driver and Donation Centre Assistant you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
As our Van Driver and Donation Centre Assistant, you will be part of the team responsible for ensuring the efficient running of the donation centre.
Supporting the Donation Centre Manager, the primary focus of your role is to deliver stock to our retail shops across Yorkshire in a timely manner. However, at busy times you will also be required to assist with sorting and selecting of stock, collecting and accepting donations at the centre or from donors, assisting with general maintenance tasks and supporting with the removal of general waste through the appropriate channels whilst working in compliance with all relevant Health and Safety legislation and our Driving for Work policy.
Specifically, you will:
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Carry out deliveries of donated stock to shops ensuring that the shops receive the stock that they have requested from the Donation Centre.
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Complete collections of furniture and goods across Yorkshire, including the disposal of waste materials, as directed.
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Assist with the moving of furniture and other goods between shops and the Donation Centre. There will also be a requirement to collect goods from donors.
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Be responsible for day-to-day vehicle maintenance, including completion of the weekly vehicle maintenance checklist and daily visual checks.
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Create a positive, professional, warm welcome for all visitors when accepting donations.
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Seek opportunities to actively engage with visitors to enhance their visit and further promote the profile of the charity.
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Be responsible for assessing the quality of goods collected, including furniture which will include declining donations that are unsuitable for sale and may contravene the Sales of Goods Act 1979.
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In the absence of the Donation Centre Managers, monitor the Donation Centre email inbox daily for Stock Requests from shops and ensure that the Donation Centre team have prepared the stock in line with the weekly delivery schedule.
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Support with the sorting and selecting of stock, as required or directed by the Donation Centre Manager.
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Assist with basic maintenance tasks at all sites, including:
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Minor repairs to fixtures and fittings
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Basic grounds/exterior maintenance
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Painting & decorating
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Work safely at all times, adhering to the hazards highlighted in associated risk assessments and within own personal abilities.
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Where tasks require a relevant tradesperson, raise it to the Shop Manager and/or Facilities Manager so that the appropriate trade can be organised.
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Have a basic working knowledge of the Yorkshire Cancer Research compliance system (EVERY), including reacting to and closing reactive tasks at properties.
About You
To be considered for this role, you will need:
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To be educated to at least GCSE standard or equivalent, including Maths and English.
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To have proof of your eligibility to work in the UK.
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To have a full UK driving licence with less than 6 penalty points.
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To have the ability and willingness to travel across Yorkshire.
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To have good general driving skills including navigation and manoeuvring.
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To have good geographical knowledge of Yorkshire and the surrounding area is desirable.
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To be a competent and experienced driver with the ability to drive a variety of vehicles, including large vans.
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To have knowledge and understanding of manual handling as this role involves lifting and moving stock items, donation bags and on occasions, furniture
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To be highly organised with good time management skills.
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To be able to prioritise workload, meet deadlines and adapt to changing deadlines.
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To be able to demonstrate a good standard of written and numeracy skills or confident in using available tools to support with this.
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To be passionate about delivering good customer service both internally and externally.
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To have good communication and interpersonal skills.
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To have the ability to work within a team and alongside others.
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To be able to motivate self and others and be positively receptive to change.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 30 April 2024. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.