Hr Officer Jobs
Job Title: Head of Operations, People & Retail
Reporting To: Chief Operating Officer
Salary: £47,079 - £63,909 (Band E)
Hours: 37.5 hours per week
Closing: 14th April 2024 @ 5pm
Interviews: 23rd & 25th April 2024
Job Purpose:
The post holder will play a pivotal role in the strategic and operational development of the charity with particular responsibility for the charity operations, people and retail functions to ensure they are carried out efficiently and effectively and comply fully with all aspects of charity law and good practice.
A senior leadership team member, this role will lead Alder Hey Children’s Charity’s Retail Strategy, developing a plan for opening of new Charity Shops and growing online sales. They will also lead on the People Strategy for the Charity and Retail teams.
They will build strategic relationships across the sector ensuring that we remain innovative and sector leading in both our People Strategy and Retail development plans. They will oversee the implementation of the Volunteer Strategy.
Main Duties/Tasks
Strategic Planning, Financial Management & Reporting
Lead on the development and implementation of strategic, multi-year plans and budgets.
Monitor progress against strategic plans, budgets, KPIs, producing reports.
Develop a revised Retail Strategy, developing and executing a plan for increased on-line sales and new shops.
Lead on the People Strategy across the charity and retail teams.
Co-ordinate the Operational Strategy across the areas of Fundraising Support, Health & Safety, Estates & Facilities (including asset management).
To build and maintain a high performance culture through effective performance management, communication and coaching of staff, ensuring clear objectives are agreed and performance is regularly reviewed.
To work closely with Alder Hey NHS Trust to ensure strong partnership working with key areas such as Patients Experience, Volunteering and Estates & Facilities.
Operations
Provide leadership and direction to the Operations & People Manager, empowering them & the team to deliver against set goals and objectives.
Oversee health & safety across the charity, ensuring that the team have appropriate processes, practices and policies in place to comply with the law and ensure our team have a good working environment.
Oversee the management of Estates & Facilities across the charity premises, including asset management, ensuring that these are in line with our values, the legal requirements, and look at ways that innovation can help us to improve within these areas.
Oversee the insurance renewal process (for the charity and retail shops).
Oversee processes & practices in relation to donor stewardship, ensuring the team are providing an excellent donor journey and donations are processed efficiently and effectively.
To formulate and propose policies and ensure that existing policies are updated in accordance with the agreed timetable.
People
Develop and execute the Charity People Strategy for both staff and volunteers.
Develop and execute the Charity EDI Strategy for both staff and volunteers.
Be the lead specialist in HR practices and maintain strong knowledge of relevant legislation and good practice.
Oversee key HR processes to ensure they are operating effectively in line with our values and the legal requirements, including:
· Equity, diversity & inclusion (EDI)
· Implementation of the Employee Value Proposition (EVP)
· Recruitment & onboarding processes
· Performance Development Review (PDR) process
· Handling of disciplinary & grievance processes
· Staff liaison, including pay award, occupational health or other required communication/ consultation
· Sickness Absence management
· Payroll Information
· Policies
· Learning & Development
Retail
Develop and execute the Charity Retail Strategy, ensuring that income is maximised whilst also achieving the Charity’s social mission and awareness within the community.
Lead on the opening of new shops, identifying locations, negotiating leases, and directing the operational plan from concept to opening.
Be the lead specialist for retail in the charity and maintain strong knowledge of relevant legislation and good practice.
Provide leadership and direction to the Retail Manager, empowering them & the team to deliver against set goals and objectives.
Oversee health & safety across the shop, ensuring that the team have appropriate processes and practices in place to comply with the law and ensure our team have a good working environment.
Oversee the management of Estates & Facilities across the retail premises, including asset management, ensuring that these are in line with our values, the legal requirements, and look at ways that innovation can help us to improve within these areas.
Other Duties
Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers. Attend and support on events run by the fundraising teams where required.
Any other reasonable duties as required by your line manager.
Person Specification
Qualifications, Knowledge and Experience
Essential
· Experience of efficiently managing and delivering a demanding and varied workload.
· Strong track record of customer relations.
· Experience of working with Shopify or other online sales platforms.
· HR experience of managing teams.
· Leadership experience.
· Experience in delivery of a strategy (retail, people or operations).
· Experience of working in a retail environment.
· Proven success or developing a friendly and donor/ customer focused service.
· Experience of using a CRM system or database.
Desirable
· HR qualifications.
· Experience of running and/ or opening new charity shops.
Skills and Attributes
Essential
· Excellent communications skills, both verbal and written across a range of audiences.
· Proven success in developing strong personal relationships internally and externally.
· Commitment to principles of equality, diversity and collaborative working.
· Self-motivated and positive attitude with the ability to work under pressure and prioritise in a busy environment.
· Experience of business planning and operational management.
· Ability to work effectively as part of a team as well as independently.
· Leadership qualities and proven track record of leading a team.
· A creative and lateral thinker with the ability to look for innovative solutions to problems and take the lead on developing these.
· Understand the necessity of dealing carefully and within data protection legislation, with confidential matters, including handling both personal and business critical information.
· Excellent IT skills including Microsoft packages.
Desirable
· Evidence of understanding the range of issues across the NHS and Charity sector.
· Experience of presenting at Board or Committee level.
· Advanced knowledge of Microsoft Excel.
Additional requirements
Essential
· Committed to continuing professional development.
· Strong interest in working for a children’s health charity.
· An understanding of and commitment to the values of Alder Hey Children’s Charity.
· Willingness to get involved with activities across the Charity.
· Willingness to occasionally work outside of normal office hours.
Our Values
Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families. Our values are:
Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.
Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.
Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.
Magical: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.
Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults. The post holder may be required to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
We are seeking an experienced and influential leader to join us as our new Chief Executive. You will play a crucial role in shaping and delivering a new strategy to increase our income, partnership, and growth potential.
Brighton and Hove Independent Mediation Service (BHIMS) is a small yet impactful community-based charity with a strong reputation locally. Our mission is to bring people in our community together to prevent and repair the harm caused by conflict.
Our high-quality work is driven by our wonderful office team and with the incredible support of a loyal network of mediators volunteering their time and expertise. We work in partnership with Brighton & Hove City Council, Lewes District Council, the Sussex Police & Crime Commission, various housing associations, community groups and charities. As a member of the Sussex Mediation Alliance, we work closely with Mediation Plus.
As Chief Executive you will be focused on diversifying and securing new income, building sustainable partnerships, and increasing our service impact overall – all the while collaborating with our dedicated team, volunteers, and Board of Trustees to achieve this.
Benefits
- 29 days annual leave, incl. public holidays
- 4-day week with hybrid working (office/home, Mon-Thurs, core hours 10am-4pm)
- Flexible working/TOIL
- Workplace pension scheme with 3% employer contributions
- Training & personal development
Values
Responsive | Accessible | Expert | Empowering | Supportive | Safe
Diversity, Equity & Inclusion
Brighton & Hove Independent Mediation Service (BHIMS) is committed to supporting and promoting Equity, Diversity & Inclusion – and complies with The Equality Act 2010. We believe that everyone has the right to live without fear or prejudice regardless of age, gender, race, sexual orientation, belief, or disability. BHIMS strives to create an inclusive workplace and tackle all forms of discrimination and inequality in both the workplace and the services the charity provides.
How to apply
Please apply with an up-to-date CV (max. 2 x A4) and a 1-page supporting statement, highlighting your skills and experience in relation to the personal specification. As part of your application, please complete our Diversity, Equity & Inclusion monitoring form, which is located on our website.
For more information about the role, please download the Candidate Pack, including job description and person specification
Thank you for your time and interest in advance.
Closing deadline: 12pm Monday 15 April 2024.
1st stage interviews: End April 2024 (TBC)
Final stage interview: May 2024 (TBC).
The client requests no contact from agencies or media sales.
Are you an HR Officer looking for a new opportunity?
We are seeking to recruit a HR Officer to join our busy Fundraising and Communications team on a full time, permanent basis offering Hybrid Working - flexibility to work from home. In return, you will receive a competitive salary of up to £31,500 per annum dependent upon experience.
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future.
About the HR Officer role:
We are looking for a self-driven, highly motivated team player to join our HR department.
This is a generalist HR role, working closely as a critical member of the small HR Team. Your focus will be on tasks such as ensuring the accurate input of the monthly payroll process and pension submission, drafting correspondence (including change of terms letters, contracts etc), managing employees mandatory checks, supporting with employee training bookings, supporting the starters and leavers process, supporting with some recruitment if required and working on ad hoc HR Tasks.
Responsibilities as our HR Officer will include:
- Being first point of contact for all payroll queries. Managing and processing payroll on a monthly basis. Liaising with HR team and Employees/ Managers in regards to any payroll queries. Liaising with external payroll company Cintra to process payroll.
- Processing pension submissions on a monthly basis, following payroll completion that month.
- Drafting any change of terms letters, probation letters, supporting in investigation meeting where needed. Drafting invitation letters to meetings, outcome letters as and when requested.
- Carrying out HR Induction for all new starters and sending out welcome emails and co-ordinating the company induction.
- Supporting with booking in employee training and employee training requests, as well as booking in quarterly Company Inductions.
Requirements:
- HR generalist experience supporting a busy HR team including processing of new starters, leavers, data input, advice and guidance, employee training.
- Experience in monthly payroll input and checking and knowledge of payroll processes.
- Strong organisational skills – the ability to juggle a demanding workload and manage priorities.
- Strong attention to detail and the drive to get things right first time.
Benefits as our HR Officer will include:
- 25 days annual leave per annum increasing with length of service
- Hybrid working for many roles
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Closing Date: 31 March 2024
If you are interested in this HR Officer, please apply now!
All successful applicants are required to attend safeguarding training and undergo a criminal record check.
HR/ People Officer - Volunteering (Hybrid)
Hybrid: 1-2 days at head office and LWT sites per week, remaining can be worked from home
Flexible working will be considered
We’re looking for a People Officer to help achieve our vision of London alive with nature, where everyone can experience and enjoy wildlife. Joining our People & Organisational Development team, you’ll initially have a strong focus on helping to shape and continuously improve our volunteering programme across our sites. This role will then have the opportunity to develop into a generalist HR/People role.
This role could suit someone with similar experience in a volunteering support/ coordinator role who is interested in developing a career in HR/People, or someone from an HR background within the charity sector.
Role & Responsibilities
Initially, your role will predominantly be focussed on improving and transforming volunteer management and experience at our organisation for the first 12 months. There will also be HR/People elements which long term, will expand further into more of a generalist role.
- Act as the supporting partner to our volunteer managers, guiding them through processes and best practice and providing regular training
- Support our volunteer managers with recruitment and onboarding of volunteers
- Support with the implementation of our new volunteer management system, and it’s ongoing administration
- Seek ways to improve our current volunteer programmes, ensuring volunteer managers are supported and volunteers have an excellent experience with us
- Support on the creation of a recognition programme
What’s in it for you?
Salary: £30,065
Tenure: Permanent, full time contract
- 25 days annual leave pro rata plus statutory holidays and Christmas closure
- Access to benefits platform including discounts on retail, dining and days out
- Salary sacrifice schemes including bike, gym membership and nursery
- Enhanced maternity, paternity and adoption pay
- Enhanced flexible working policy from your first day
- Enhanced sick pay from your first day
- Access to a free Employee Assistance Scheme to support you inside and outside of work
- ‘Staff Day’ once a quarter
Our ideal Volunteering & HR Officer
- Experience in a similar role, or in an HR role within the charity sector with a good understanding of volunteering
- Good understanding of compliance, best practice and upholding organisational policies and procedures
- Experience delivering training sessions
- Ability to transition between long-term project planning and day-to-day delivery
- A strong understanding of EDI
(Please see job description for full person specification)
Closing Date: 1st April 2024 at 9am
Interviews to be held: Week commencing 8th April
Does this sound like you? We’d love to hear from you!
Our vision is a London alive with nature, where everyone can experience and enjoy wildlife. In order to achieve our goal of engaging everyone in protecting London’s wildlife for the future, we know that our staff team needs to better reflect and represent all of London’s communities. We are committed to ensuring equal opportunities for all. Alongside our inclusive Talent policy which outlines are commitments including giving fair opportunities to ex-offenders, we also offer an enhanced flexible working policy which is available to you from your very first day.
Head of Youth Programmes (Hybrid)
We’re looking for a People Officer to help achieve our vision of London alive with nature, where everyone can experience and enjoy wildlife. Joining our People & Organisational Development team, you’ll initially have a strong focus on helping to shape and continuously improve our volunteering programme across our sites. This role will then have the opportunity to develop into a generalist HR/People role.
REF-212511
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
INTRODUCING ONWARDS & UPWARDS
Onwards and Upwards (O&U) is a charity created to directly tackle the cycle of reoffending driven by the barriers to unemployment faced; our purpose is clear, and our plan is simple. We will break the cycle of reoffending by starting sustainable businesses which train and employ ex-offenders. These must be organisations that people are proud to work for, provide personal and professional development, that operate in high demand sectors, and that showcase the talents and potential of ex-offenders as employees to businesses and society at large.
Our plan in the long-term is to launch, test, and grow a range of businesses that all follow this model – of training, supporting and employing ex-offenders in positive environments that are part of a community, with aspirational brands, and with full support for people to grow and move on with their lives.
Our first commercial venture is XO Bikes – where we train people to become qualified bike mechanics and then aim to find them meaningful jobs in the cycling sector and beyond.
THE ROLE
The next few years is a transformational time for Onwards and Upwards as we take the stride forward in starting our second venture, but only once we have secured a best-in-class training and support model, and delivered XO Bikes to sustainability. Beyond this we are an agile and entrepreneurial team that has a tendency for finding and taking advantage of great ideas and opportunities. To achieve all this we need a great Ops function, and someone leading it that can grow as we do.
We are looking for an organised, motivated, and experienced Operations professional to ensure O&U and our Commercial Ventures run smoothly and efficiently, our staff team is valued and supported, and our management teams are kept up to date and fully informed. This role would be perfect for an Ops Director excited by our approach and mission, or as a first step into a Director role for a proven Ops manager.
The primary responsibilities include:
HR
Our staff and volunteers are central to what we do here at O&U and XO Bikes. We are a growing team and it is essential that all staff members feel valued and supported. The Operations Director will assist the core management team in ensuring we all work well together to fulfil the missional objectives of the charity. Tasks will include:
· Management of O&U and XO Bikes HR functions including recruitment, administration, compensation and benefits, training and development, staff wellbeing and performance management.
· Ensuring our staff team and volunteers are well qualified for their roles and developed both professionally and personally.
· Volunteer recruitment, management, and productivity
FINANCE
The Operations Director will need to have a good understanding of finance reporting and systems to inform leadership, manage budgets and cashflow and ensure we meet statutory financial requirements. They will manage the Finance Assistant who is responsible for keeping our finance systems up to date and managing day to day bookkeeping.
Finance tasks will include:
· Management of Finance Assistant to ensure accurate, timely and complete information is provided to Trustees and the O&U management team to inform strategy and planning decisions. This will include the following tasks:
o Production of annual budgets and cashflows in conjunction with the management team
o Management of relationships with auditors, Charity Commission and HMRC
o Responsibility for statutory and management finance reporting including external independent examinations/audits.
· Production of monthly management accounts, balance sheet, cashflow and profit and loss
· Ensure timely filing of annual reports and accounts for the charity and any ventures the trustees are responsible for
OFFICE SUPPORT
The Operations Director will manage the Operations Assistant and ensure staff are fully set up and trained on all IT systems. This includes Microsoft office products, database management systems, HR platforms and retail/production systems.
· Operational management of IT services and support at O&U and XO Bikes
· Ensure IT provision is consistent, up to date and easily accessible to all staff and volunteers
· Ensure training is provided for all staff and volunteers
PREMISES MANAGEMENT
The Operations Director will ensure the offices, workshops and retail outlets are safe spaces, well maintained and fit for purpose. This will include the following:
· Review building security and insurance provision annually
· Review health and safety policies and ensure training is provided to all staff
· Ensure fire regulations are complied with at all premises
· Review property leases and liaise with landlords as required by core management team
· Manage relationship with local council re business rates and discretionary relief applications
· Manage contracts with utility providers (includes lighting/heating/water)
· Manage support contracts re fire regulations, health and safety
CHARITY GOVERNANCE
The Operations Director will be the liaison between the UK Charity Commission, the trustees of O&U and the staff team. Tasks will include:
· Collation of updates from managers for the Trustees (6 reports per annum)
· Attendance at all trustee meetings
· Production and circulation of Trustee meeting minutes
· Charity Commission administration and reporting
· Trustee onboarding
LEGAL & COMPLIANCE
Ensure implementation of procedures and policies in line with all relevant statutory requirements concerning HR, Finance and Charity governance. Ensure O&U is kept up to date with all regulatory changes which affect the charity and our commercial ventures. This will include the following:
· Keep up to date with changing legislation and laws affecting companies and charities making appropriate recommendations to management on changes and other relevant matters.
THE PERSON
We are looking for someone who shares our belief that individuals who commit crimes should be given the opportunity to build themselves a positive and productive life atop the foundations of secure employment. The cycle of reoffending is an enormous issue, but one we can start to solve.
Our hope is to find an energetic, organised, and positive team player, similarly comfortable working independently. It is a very varied role and one that needs calm focus as well as spontaneity and initiative – things change fast here, and this allows us to progress towards our mission rapidly.
Most importantly, we want someone who cares as much as we do about why we exist – the people we aim to help. Bikes are an end to a means, and that means is giving people ready to turn away from crime the platform on which to launch a successful and rewarding career. Cycle broken.
As a rough guide, with poetic interpretation encouraged, we are looking for:
Essential skills
· A collaborative leader who can build relationships with staff members at all levels, inform decision making and help us fulfil our missional objectives
- 3+ years operational/management experience
- Sound understanding of financial management, reporting and accounting systems (Xero preferred)
- Highly motivated and driven self-starter, able to adapt quickly when priorities change
- Management experience in pastoral environments
- Highly proficient in Microsoft Office products and database management systems
- Excellent written and verbal communication skills, including experience in creating high-level reports and presentations
Desirable skills
· Experience of working with diverse communities
· Knowledge of charity governance structures and statutory requirements
· Accountancy/financial qualification
· Professional qualifications in business management or HR
· Experience of working with ex-offenders or in a prison setting
· Experience of volunteer management
The client requests no contact from agencies or media sales.
We are looking for an experienced CEO or senior charity manager, able to manage the business functions of a charity that is just starting out. You will have a proven track record of managing a small, prosocial organisation and setting up the systems necessary for success. You will have skills to work strategically, have business management skills, be able to lead and grow a team and work relationally.
As CEO an important goal will be to put the charity on a firm foundation for long-term sustainability. You will work with our fundraising consultant to ensure a steady income stream of core funding, ensuring financial stability for employees and building partnerships with local organisations to maximise impact and sustainability through collaborative work and partnership bids. This requires considerable, skilled networking and relationship-building, both within the Church’s Community Hub, with our existing partner VCFSE organisations and in the wider sector, including local Councils, PCNs and the ICB.
You will also be principally responsible for the organisation’s HR function, risk and compliance, as well as its monitoring and evaluation of impact (for quality assurance and fundraising purposes). This means ensuring best practice is observed and maintained in these and related areas, including line management, service policy, financial management, safeguarding and data privacy.
Knowledge and/or lived experience of mental health difficulties and the relevant support services/treatment modalities is essential; experience working within the mental health sector is highly desirable. We are seeking someone who is passionate about mental health and views this role as an exciting, long-term opportunity to make a significant difference to the lives of thousands of adults in Birmingham. The post holder will live and champion our unique model of community mental health provision, our vision and values, rooted in the service’s Christian ethos as part of St Germain's holistic mission and ministry to its community.
You will report to St Germain’s Wellbeing Board of Trustees.
Please submit a full CV with covering letter explaining the fit between your skills and experience and this post.
The client requests no contact from agencies or media sales.
SALARY: £38,379 FTE pro rata for part time £23,028 (from 1st April 2024.)
HOURS: 22.5 hours per week
We are a small but mighty nonprofit organisation which delivers impactful change and support to migrant women’s lives in Thanet.
This role will be focused on finance, governance and operations and will be a job share with the CEO for practice, development, and partnerships, who is already in post and has been overseeing this function. You will also be responsible for the line management of the Operations Manager and volunteers.
It is a crucial time for Beyond the Page and we have big ambitions for this year, including charity registration, maximising our income generation, developing, and implementing our strategy and continuing to provide high quality and impactful ESOL (English to Speakers of Other Languages), wellbeing and creative activities in the community to women born outside of the UK.
We are looking for a leader to help us take our next steps.
You will need to have an excellent attention to detail, previous management experience and budget oversight, knowledge of current legislation and be able to share a leadership role effectively. You will also be responsible for taking us through the charity registration process and all associated duties thereafter. We identify as an organisation that champions women’s and migrants’ rights and it’s important that you share these values.
The role is 22.5 hour a week which can be offered flexibly. Please note that there is a mandatory Monday afternoon meeting which finishes at 3pm. We deliver within term time, and it is therefore required that annual leave is taken outside of this time.
This role is restricted for females under the Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 and is subject to satisfactory Disclosure & Barring Service check.
We provide an:
-Employee Assistance programme including counselling, wellbeing app and videos, confidential helpline, workplace assistance and more.
-5 weeks (pro rata) and 8 bank holidays per annum.
-Pension contribution 3% employer and 6% employee.
-Training through our suite of e learning through our HR provider.
This role will be based in Thanet. We look forward to hearing from you!
Deadline 12th April at 5pm.
The client requests no contact from agencies or media sales.
We are looking to take on a Capacity Building Training Officer to join our in-house training and development team which will form part of the wider Human Resources management function/team. You will be responsible for delivering all mandatory learning for volunteers and paid trainees to reach their competence and to design and deliver advice training to external organisations to support capacity building within the community. This will be both in-person delivered training as well as via online platforms.
This role will be working closely with key external stakeholders across the voluntary and community sector as well as internally with the management and supervisor team.
Purpose of the job:
To deliver mandatory training for volunteers and paid trainees and to design and deliver advice training to external organisations to support capacity building within the community.
Key Functions
Planning
Contributing to creation and delivery of the recruitment, training and development plan for volunteers and paid staff working as part of the HR team.
Internal Training and volunteer recruitment
Recruitment and induction of volunteers in line with the organisations training targets and training plan.
Using the Citizens Advice training modules to provide training and support to volunteers and paid trainee staff until they achieve competency in line with the needs of the overall service and to National Citizens Advice standards.
Responsible for retention of volunteers.
External Training
Design, coordinate and deliver advice training to external organisations and individuals including basic general advice process, subject specific advice and information on debt, benefits and housing, etc.
Reporting
Responsible for ensuring that key outcome metrics are built into all training delivered and responsible for reporting and analysing results to provide clarity to management on the status of all trainees and volunteers learning on a regular basis.
The trainer remains responsible for the trainee until they attain competency in agreement with the supervisors.
Generic
Encourage a positive working environment in which equality and diversity are well-managed, dignity at work is upheld and everyone can do their best.
We offer a range of employee benefits including:
- 30 days annual leave (FTE).
- An employer matched pension contribution currently at 4%
- Access to Telus, an Employee Assistance Scheme which offers help and support with mental, financial, physical and emotional well-being.
- Opportunity for hybrid working following completion of probationary period.
Citizens Advice Enfield is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
Download the full Appointment Brief for details
About Future Frontiers
Our Vision: A society where equal access to education and career opportunities enables potential to overcome poverty.
Our Mission: To provide disadvantaged young people with the guidance, networks and opportunities they need to realise their potential at school and achieve post-16 qualifications that build towards secure, fulfilling employment.
We are an award-winning UK education charity committed to improving life outcomes for young people from disadvantaged backgrounds. Our head office is in London, and we have over thirty employees in the central charity team, who are supported by our Board of Trustees, our Youth Advisory Group and over 1400 volunteer coaches.
We have a number of high-profile partnerships, including organisations such as; Allen & Overy, Coutts, Marex, Investec and Vitality UK. We also have a broad and diverse range of supporters, including; Garfield Weston Foundation, Wimbledon Foundation, Goldman Sachs Gives, and The London Community Foundation. We are proud of the sustainable charitable model we have developed, with good reserves and a range of funding and traded income streams, although income generation remains a priority for the effective delivery of our programmes.
Recognising the profound impact of family income on educational outcomes and future opportunities, Future Frontiers delivers a two-year programme of coaching, advice, and guidance. This highly personalised approach equips young people to realise their potential at school and transition positively into further education or training at sixteen.
Our programme is proven to enhance student engagement and increase progression to sustained destinations, and we are dedicated to breaking cycles of disadvantage and fostering equitable futures.
About the Role
The Chief Executive Officer will have as their overarching purpose the realisation of the mission of the charity; to provide disadvantaged young people with the guidance, networks and opportunities they need to realise their potential at school and achieve post-16 qualifications that build towards secure, fulfilling employment.
They will be responsible for safeguarding, leadership, financial sustainability, management and administration of the charity in delivering against the mission and in the development and execution of strategy, in agreement with the Board of Trustees.
The Chief Executive Officer will support the Chair to ensure that governance arrangements of the charity are effective and in line with the requirements of the Charity Commission.
About You
We welcome applications from a broad range of contexts and backgrounds; particularly those with significant strategic and leadership experience who have a track record of success and values-led working.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Burnhope Community Centre is a brand-new, purpose-built facility that opened in 2017. Following Covid we have seen substantial growth of our activities and projects that serve our community. We currently run two toddler groups per week, an after-school Kids Club, carpet bowls, a walking group, Pilates, Zumba, Keep moving and other fitness classes. We run a lunch club, bingo nights and several other activities. We have a much-needed Wellbeing Hub to support and signpost people with health issues. Recently we have started a group for those with fibromyalgia and similar conditions, supported by our Wellbeing Coordinator.
Our purpose statement is to be ‘In the community, for the community.’ We are always looking for opportunities to enhance the lives and wellbeing of local people, their families, and friends. Burnhope is a rural ex-mining village near to Lanchester, four miles from Stanley and eight miles west of Durham. We have a population of 1,500 people with plans to add up to another 100 homes, including some social housing.
We are a CIO with seven trustees and five part time staff. Our building is new built, with car parking and some outdoor space, next to the Primary School. We have a small gym, a meeting room, kitchen, and main hall.
Our current coordinator has done an amazing job in fund raising and supporting our growth and we are looking for someone who can build on her work.
We are looking for someone with a heart for people, leadership ability, and fundraising skills who can relate well to the community, volunteers and staff, offer inspiration and lead in an agreed direction as we continue to develop our centre.
We are looking for someone who can work 20 hours per week, with the opportunity to do some work from home. Hours can be arranged with some flexiblity. The salary will be in the range £15-£20 per hour depending on experience and qualifications. We comply with EEO legislation.
Closing date for applications is 12p.m. on the 15th April 2024 and interviews will be throughout the day on Monday 29th April 2024.
Shortlisting will be based on answers in the application form.
The client requests no contact from agencies or media sales.
Are you passionate about empowering individuals and making a difference in your community?
Citizens Advice Swindon is looking for a dedicated Volunteer Development and Training Officer to join our team.
At the heart of our service are our volunteers, and this role is key to supporting them in their volunteering journey with Citizens Advice Swindon.
About Citizens Advice Swindon:
Citizens Advice Swindon is a dynamic and community-focused organisation dedicated to providing free, confidential, independent and impartial advice to individuals and families facing a wide range of issues. We aim to empower people to make informed decisions, resolve problems, and improve their lives. Whoever you are, whatever the problem.
Key Responsibilities:
- Training Development: Work collaboratively to identify training needs, develop training materials, and design engaging programs.
- Training Delivery: Deliver dynamic training sessions in various formats to volunteers and staff, creating a positive and inclusive learning environment.
- Volunteer Development: Mentor and guide volunteers, helping them develop their skills and confidence in delivering high-quality advice and support.
We are looking for someone who:
- Is well organised
- Has excellent people and communication skills
- Is a great team player
- Is dedicated to creating a positive and inclusive learning environment
- Recognises the value of volunteering both to the individual and society.
You may have prior experience of delivering training, assessing and supporting learners to achieve competence, however, we will consider offering this as a trainee role for the right candidate.
Experience of working in a Social Welfare law setting would be an advantage.
Closing date for applications: 11th April 2024
Interview dates: 19th April 2024
For an application pack please click the apply button.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are a family run business and a market leader in securing high-quality, long-term donors for our charities, providing an excellent return on investment which allows them to carry out their life saving work.
Zen are currently seeking to expand into a number of new cities in the UK and are looking for driven, ethical and organised leaders and managers to help us enable even more incredible work to be delivered by our partners.
We offer outstanding working conditions to our fundraisers, they are all directly employed, paid the Real Living Wage or more and have the opportunity to earn daily bonuses. Furthermore, we offer 4-day working weeks to any fundraiser that would rather have a better work/life balance.
If you have at least six month’s experience leading a face-to-face fundraising or direct sales team and are ready to take the next step in your career, we would love to hear from you.
We have various opportunities and are keen to speak with any leaders with experience in private site (shopping centre etc), door-to-door or street sales.
You will have the opportunity to work with various charities, both UK based and those involved in overseas development and conservation. Some of our campaigns are regular giving and others are lottery campaigns.
As a Manager of a Zen team, you will be responsible for:
- The compliance and ethical practice of your teams
- The organisation and logistics of your teams
- The motivation and morale of your teams
- Staff retention and development
- Achieving quality and quantity goals
Reporting directly to the National Fundraising Manager, Zen will ensure that you are supported to develop and grow within the role. We have a highly experienced, devoted and caring team of managers and office staff, covering various roles such as client account management, compliance, HR, welcome calling, training, and administration. Zen will ensure that you are warmly welcomed and quickly feel part of the family. You will always know where to turn with a query and you will be given clear expectations and goals for the development of yourself, your career and your team.
We offer:
- Excellent salary and bonus structure focused on a very achievable level of quality performance.
- An incredibly experienced management team
- A dedication to support, growth, and development
- The opportunity to take real ownership of your teams and regions
- The opportunity to share your thoughts, ideas and experience and have the support to bring these to fruition
If you have the experience outlined above and would like to find out more about what Zen do, how we do it and how we could help further your career please send us your CV and we will schedule a meeting with the CEO and Director.
Nature’s Recovery Officer (Pollinators)
B-Lines are an imaginative and beautiful solution to the problem of the loss of flowers and pollinators. The B-Lines are a series of ‘insect pathways’ running through our countryside and towns, along which we are restoring and creating a series of wildflower-rich habitat stepping stones. They link existing wildlife areas together, creating a network, like a railway, that will weave across the UK.
Avon Wildlife Trust has been working with Buglife (the insect conservation charity) on the B-Lines approach since 2014, enabling us to target work to create continuous swathes of wildlife-rich habitat.
Over the past ten years we have been worked with a wide variety of private landowners and have delivered significant ecological enhancements across the region. This includes the restoration of over 170ha of wildflower-rich grassland and several nature-friendly orchards.
The next phase of B-Lines will focus on the West Mendips, between AWT’s reserves of Folly Farm and Browne’s Folly, with ambitions to scale up and expand this work. As the Nature’s Recovery Officer, you will work with farmers, landowners and communities to grow the network of habitats between these reserves. To ensure climate resilience, you will work on a variety of priority habitats including grasslands, hedgerows, planting in-filed trees and carrying out improvements to woodland edges, all of which are key to the survival of pollinating species.
As the Nature’s Recovery Officer you will:
· Support habitat improvement works on our reserves within the project area.
· Proactively identify sites, providing advice to farmers, landowners and communities, so that they can take action for nature by creating or improving nectar-rich habitats.
· Develop and lead volunteer opportunities, guided by the needs of the landowners and communities you are working with.
· Be supported by the experts at Buglife, who will provide technical advice and training, and ensure that the project is linked to the wider national B-Lines initiative and targeted species recovery where appropriate.
Responsible for
Providing habitat creation & enhancement advice to farmers/landowners and community groups.
Supervision of volunteers & placements.
Supporting habitat improvements on Nature Reserves within the project area.
Overall Purpose of Job
To support nature’s recovery through the conservation and restoration of habitats in the B-Lines project area, on the Trust’s nature reserves and the wider landscape.
Engage local communities and landowners in nature recovery projects.
The client requests no contact from agencies or media sales.
Charity Operations Manager
About Thyroid UK
Thyroid UK is a charitable organisation working to inform and support people living with thyroid disorders in the UK and campaigning on their behalf for the right tests to diagnose thyroid disease and to have a choice of treatment options.
The provision of quality information for people with both diagnosed and undiagnosed thyroid disorders is the primary concern of Thyroid UK, and we work effectively in this field through dialogue with NHS departments, networking with other voluntary organisations, and providing services directly to patients. We work to encourage scientific research for the education, alleviation, care, treatment and cure of thyroid disease and seek to influence public health policy for the benefit of people affected.
Role and Responsibilities
We are seeking a Charity Operations Manager to run the smooth, effective operation of the organisation so we can best support people in the UK living with thyroid disease. This is a management role leading on all operational activities, supporting and working in close collaboration with the Chief Executive Officer (CEO). Salary will be reviewed after an initial 6 month probationary period.
This role involves minimal supervision and is responsible for the day to day running and management of the charity.
General office management:
· General secretarial and administrative support including routine office tasks where needed
· To manage all operational activity of the charity according to the strategic direction provided by the Board of Trustees
· To be responsible for all aspects of staff and volunteer management, including recruitment, training and supervision
· Collaborating with other team members to ensure that information flows effectively
Support the CEO:
· Foster good relationships with other charities, organisations and research groups; supporting beneficiaries; liaising with patrons, medical advisers and trustees to support continued engagement
· Plan, market, manage and organise/deliver our projects such as conferences, webinars, surveys etc. to meet our strategic goals
· To ensure the financial sustainability of the charity by identifying and securing appropriate funding that supports the charity in achieving its objectives.
· To lead on trust and corporate fundraising to ensure our income streams remain stable and sustainable.
· Draft, proofread and publish the quarterly member magazine
· Draft and send our E-news to our beneficiaries
· Development of the website
· Management of IT systems
· Recruit, manage and supervise our volunteers
· Recruit and line manage staff
· Maintain and update the suite of governance policies to ensure
Thyroid UK is compliant with legal requirements and, where possible, best practices
· Identify opportunities to improve policies and procedures
· Prepare the annual report and other necessary documents and send to the Charity Commission and Companies House
Support the Board:
· Set Board meeting dates; preparing Board meeting papers, agendas and minutes, and liaise directly with Board members, in close collaboration with the CEO
· Contribute to the development and long term strategy of the charity providing regular reports to the board of trustees
· GDPR compliance in the role of GDPR Officer
· The role will require attendance at Board meetings that take place on Saturdays quarterly with one in London per year
Skills required to be successful in this role include:
· High standard of literacy and numeracy
· Excellent organisational skills with attention to detail
· Excellent verbal and written communication skills
· A collaborative working style
· Ability to lead and motivate a small team
· Good problem solving and decision making skills
· Ability to prioritise and delegate tasks and establish clear lines of accountability
· Excellent IT skills and experience in the use of most Microsoft Office applications including Outlook, Word and Excel. Experience of using a customer relationship management system would also be helpful
· Ability to work with flexibility and adapt to changing circumstances
Experience
We are looking for someone with experience of working in a similar or related role in a small charity who ideally has experience in charity operations and governance.
The client requests no contact from agencies or media sales.
Deptford X is looking to appoint a General Manager to join Deptford X alongside our next Director and work in tandem to lead the organisation into its next phase. The successful candidate will be responsible for the operational management of Deptford X and the delivery and development of its ambitious festival and programmes
About Deptford X
Deptford X is a visual arts charity based in Deptford, South East London, we foster artistic talent and nurture community within the borough of Lewisham and beyond. We achieve this through a free festival in Deptford, working with hundreds of artists to locate art at the centre of everyday life for all of the area’s communities, and ongoing activity supporting artists and our local communities year-round. Founded in 1998, Deptford X is London’s longest-running visual arts festival.
This is a crucial and exciting time to join Deptford X; in 2023 the organisation turned 25 and also became an Arts Council England NPO. We are exploring moving to a biennial model and creating more space for deeper engagement and networked working. There is scope for the new General Manager to being their own vision and networks to the organisation and to take it into the next quarter century in a way that is sustainable, accessible, diverse and relevant.
Job Requirements
We are looking for someone with experience of managing organisational operations and team members, preferably with an integrated approach to access and diversity, and an understanding and knowledge of financial development strategies. We would like to appoint someone with shared values: someone who understands the importance of difference, creativity, experimentation and learning within art; who has a commitment to local artistic ambition and making a positive contribution to local communities in the area; and who is committed to equity, accessibility and care.
Job Responsibilities
The General Manager is integral to the management of Deptford X and the delivery and development of its ambitious programmes. The General Manager works closely with the Director and Board of Trustees as part of a small and supportive team to contribute actively and creatively to the development of the organisation, as well as overseeing daily and organisational operations. The General Manager supervises office management, communications, administration, financial management, staffing, programme delivery logistics, reporting and evaluation; and works collaboratively with the Director on strategic and financial development, including embedded environmental sustainability. In addition to the above, the General Manager will lead on developing and dynamically integrating Deptford X's access and care agenda.
Position: General Manager
Salary: £32 - 35,500 pro rata
Responsible to: Director
Location: We have a hybrid working model outside of festival delivery times. We have an office at Lewisham Arthouse in Deptford/Brockley and also offer the option to work 2 days a week from home.
Hours: 9.30 - 5.30
How to apply: Details on how to apply are included in the recruitment pack. Applications must be submitted on email.
Closing date: 9 am, 1 April 2024
The client requests no contact from agencies or media sales.