Office Administrator Jobs

Office Administrator - Donor Communications and Volunteer Liaison

Friends of the Holy Land are looking for an energetic, dedicated individual to join our fast-moving, growing charity.

Friends of the Holy Land has a small network of volunteer supporters around the country and an expanding number of financial donors. This new role will be responsible for communicating with these two communities, with a focus on preparing monthly emails to supporters, monitoring and moderating social media accounts, liaising with external partners to deliver external communications, developing donor stewardship and growing our volunteer network.

The role will also be required to help with regular office duties and will need to be familiar with all aspects of administrative support for the operational success of the charity. You will need to be comfortable working in a faith-based organisation, talking to supporters across the UK and with our partners in the Holy Land, and be competent in creating communications.

Essential Qualifications and Skills

• Office experience
• Must have strong computer skills using Microsoft office (ideally Office 365).  CRM training will be provided as necessary
• Excellent written and verbal communication and inter-personal skills
• Ability to proof-read with attention to detail
• Ability to write and design short communications, e.g. emails, posters (ideally)
• Pro-active with the ability to multi-task and work independently and with changing priorities
• Confident phone manner and a friendly demeanor - be a 'people person'
• Be comfortable working in a faith-based environment
• As part of a small team, a problem-solving, can-do attitude is necessary along with an unflappable demeanor
• Experience of CRM systems helpful but not essential
• Experience managing Social media accounts desirable

This is a full time post and will be office based in an easy location with parking.

As an Operations and Office Assistant at Back Up, your primary objective is to provide comprehensive operational support and fostering an efficient office environment. This pivotal role extends beyond administrative duties, encompassing the responsibility of managing the onboarding process for new joiners. From liaising with IT to prepare laptops to conducting health and safety inductions on the new joiner's first day, you play a crucial role in ensuring a smooth transition for new staff members. Additionally, you will be responsible for keeping health and safety protocols up to date and maintaining the HR software. Your diligent efforts directly contribute to the effective management of services within the charity, furthering its mission to empower individuals impacted by spinal cord injury by delivering services that promote confidence, independence, and positive adjustment. 

Volunteers and Support Administrator
£21,000 p.a. + benefits
35 hours a week, Monday - Friday
Permanent
100 Berkshire Place, Winnersh, Wokingham RG41 5RD
Closing 6th May at midnight

About us:

Colostomy UK is a national charity that offers support and advice to people who have had stoma surgery (ostomates) and to their friends, families and carers. Our projects empower ostomates to return to sports, hobbies and other activities after their surgery and give them the confidence to take on fresh challenges. We advocate for ostomates’ rights and are their voice on the bigger issues. Our campaigns raise awareness of ‘life with a stoma’ and encourage organisations to make their facilities more inclusive.

About the role:

As the Volunteers and Support Administrator you will provide efficient administration to our support services and volunteer team. You will also undertake any admin duties involved with running the Colostomy UK office and support other members of the team. You will be answering and re-directing incoming calls on our stoma helpline. You won’t be providing support to callers; however you will need to have an empathetic approach whilst explaining that you will arrange a support call back from one of our volunteers. You will action calls that come through on our admin line and manage our central email inbox, ensuring requests are actioned promptly. You will organise volunteer rotas, help with onboarding our volunteers and organise incoming and outgoing post. The postholder will take minutes at meetings, ensure the office is kept tidy and co-ordinate stock delivery for events and exhibitions.

Our ideal candidate:

The ideal candidate for this position is organized, efficient, and reliable, capable of managing multiple tasks concurrently. They will possess excellent customer care skills, demonstrating a professional and empathetic telephone manner. Attention to detail is vital, along with strong time management abilities. The successful post holder will have effective verbal and written communication skills, coupled with proficiency in Microsoft programs and accurate data entry. While prior administration experience is preferred, it is not mandatory.

Core role responsibilities

• To provide comprehensive administration to our support services and volunteer team, including the rest of the Colostomy UK team. To ensure the smooth running of office operations.
• Answering and re-directing incoming calls on our helpline and admin line, arranging support call backs from our team of volunteers with lived experience.
• Manage the hello@ inbox, ensuring that all requests are actioned in a timely manner.
• Organise the volunteer rotas
• Support our Volunteers Manager with the administration of onboarding, supporting, and training volunteers, including conducting DBS and reference checks.
• Manage our incoming and outgoing post, inclusive of couriers and sending out literature orders.
• Co-ordinating the delivery of event stock for open days/ exhibitions.
• Take minutes at meetings.
• Represent the charity at occasional events and travel for other business purposes

The job pack includes the full job description and person specification.

We have a range of benefits that we offer our team, these include:

· Private Health Care, including an employee assistance programme, remote GP, counselling, physiotherapy, medical diagnostics and treatment.

· Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.

·        Increased annual leave allowance based on length of service, up to 30 days 

· Season ticket loan

· 5% contribution to pension scheme

· An extra day holiday for your birthday and one day off a year to volunteer

· Training and development opportunities to support your learning and growth

· Fresh fruit in the office

·Free on-site parking

This role will be a crucial part of Baytree’s Adult Education team, which currently consists of an Academic Manager, one other Academic Administrator (who is reducing her working hours after many years of service for Baytree), two ESOL tutors and the Women’s Service Director.  This new role will work collaboratively with the current Academic Administrator and the rest of the team to ensure the delivery of relevant and high-quality academic, adult education programmes in accordance with secured funding contracts.  The primary focus of these roles is to recruit, welcome and guide potential new students through the admissions process and undertake the administrative tasks necessary to ensure the smooth running of the Adult Education department, particularly the planning and delivery of high quality, relevant adult education courses.

As the Administration and Liaison Officer you will be the primary point of contact and the face of the Rugby foodbank for all stakeholders.  You will need to have excellent administration and communication skills as you will be our contact point for volunteers, clients, voucher issuing agencies, food and financial donors. In partnership with the Service Delivery Manager, you will guide the development of the foodbank project including its material resources, financial assets, reputation, partnerships and volunteer body.

Your key skills will be effective communication and the ability to work with all types of people from every kind of background. You will engage with volunteers, clients, Trustees and external agencies such as statutory agencies, churches, schools and businesses to maximise engagement. You will need to be a flexible team member with the ability to balance duties according to the needs and opportunities of the organisation. You will be an outgoing self-starter who is confident working on their own initiative as well as part of a wider team.

Our stakeholders are primarily our volunteers, clients, voucher issuing agencies including statutory and community groups, food and financial donors from the community including churches and other faith groups, schools, other charities and businesses, our Trustees and staff.

Our Values: Compassion, Respect, Integrity, Faith and Community 

At Hope4, (operating via the Hope Centre and Rugby foodbank), we believe that everyone has the right to have a place to call ‘home’, somewhere that is safe, secure and sustainable, and enough food even when in a crisis. We also believe that everyone should have the chance to realise their hopes and ambitions and as a charity, our clients are at the heart of what we do. Although Rugby is a small market town, in 2023 we supported over 190 people at our Day Centre and provided over 6000 food parcels at our Foodbank. Our staff and more than 80 volunteers are crucial to making this happen. Rugby foodbank is part of the Trussell Trust network of foodbank and operates within their operating model. The charity is founded on Christian principles and works to address homelessness and food poverty in the Borough of Rugby. Our staff and volunteers support these values and ethos irrespective of belief or background. Hope4 is the overarching charity name overseeing all operations of the Hope Centre and Rugby Foodbank. 

For more details see the full job description and person specification.

Accreditation Administrator

Salary: £14,374 per annum, pro-rata (£23,956p.a. FTE)

Hours: 22.5 hours per week

Contract: Part time, permanent

Location:  Wigan with hybrid working available or home based in the North West with the ability to travel to the Wigan office

Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world that is facing its greatest environmental challenges, the work we do has never been more important or more urgent.

As part of our work we set standards and measure these through a series of Awards programmes including Green Key, Blue Flag and the Seaside Award.

As we’re moving forward we recognise that a diverse workforce yields the best results.  We embrace all the different identities in the UK and we want our workforce to reflect that.

Environmental change is affecting us all and we want people from all backgrounds to be part of the solution and help us make the changes that cannot wait. It is for this reason that Keep Britain Tidy has flexible and supportive policies for all our staff, and welcomes applicants from all backgrounds.

We are looking for a passionate and experienced Administrator to join our Accreditation Team to support the Awards process from first enquiry through to distribution of the Awards. This will include the processing of applications and allocation of judges, ensuring results are submitted on time, the distribution of results and reports and be the first point of contact for applicants and judges.

The successful candidate will have:

• Excellent administrative and time management skills
• Confident communications skills
• Ability to use Microsoft office suite proficiently
• Experience of delivering projects with deadlines
• An understanding of the Award sectors and of CRM systems is desirable

All our roles benefit from generous holiday entitlement and pension contributions, including the opportunity to join the UK’s first net zero carbon pension scheme and to receive extra days leave for using alternatives to flights. If you need any reasonable adjustments throughout the recruitment process, you just need to let us know.

If you are interested in this job and want to help us make a difference, please review a copy of the full job description.After reading the application information, if you would love to work with us, please apply via the link held. 

As part of the application process you will need to answer 3 questions, submit your CV and complete equal opportunities monitoring information, as we want to try to make sure that our workforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.

Please submit your application before the closing date.

The deadline for applications is 09:00, Monday 22 April 2024

Interviews will be held via Microsoft Teams on Wednesday 01 and Thursday 09 May 2024

If you require an in person interview, please let us know.

Please note we will only be able to contact successful candidates. Thank you for your interest in our work.

We have signed the pledge to always #ShowTheSalary for the roles that we advertise.

We are proud winners of the Working Families’ Best Small Employer Award 2021

No Agencies please.

Want a job where your skills play a part in making a tangible difference in the lives of girls locally as part of an established and well respected charity?  The opportunity to work your hours flexibly, and be part of a dynamic, passionate and supportive team? 

If this appeals to you and you have strong administrative and organisational skills, adaptability and an eye for detail, and ideally experience of finance administration, we'd love to hear from you!

Flourish is a growing charity with a small, friendly staff team working at the Sydni Community centre in Leamington Spa, making a big impact on the self-esteem and mental wellbeing of girls aged 10-18 as well as providing support to families, communities and schools. 

This role is part-time with term time only working, and is based at our Flourish office, with opportunities for personal and professional development. 

Person Specification

Knowledge and Experience
● Minimum 1 year of experience working in an administration role (or role with these as a significant element) is essential
● Experience of financial administration/bookkeeping is desirable
● Experience of using Xero or similar accounting software is desirable
● Working as part of a team to achieve specific goals within given deadlines
● Supervising/managing volunteers
● Voluntary experience working with young people
● Compiling numerical and literary data into succinct and informative reports and reviews
● Knowledge and understanding of working with confidential data, and Privacy and Confidentiality

Skills and Abilities
● Excellent interpersonal skills
● Ability to manage and prioritise multiple tasks and complete them efficiently
● Produce work to a high standard with a high level of accuracy
● Ability to handle confidential information
● Use creative and innovative ideas to tackle challenges
● Excellent personal time and task management
● Ability to work on own initiative and without supervision
● Fully computer literate and comfortable with the main Microsoft Office tools, G-Suite (Gmail and Google Drive) and databases, internet and emails.

Qualities
● Organised with a good attention to detail
● Values integrity and transparency
● Passionate about the work of Flourish and young people’s wellbeing
● Sympathetic to the aims and Christian ethos of Flourish
● Trustworthy and reliable with confidential information
● Excellent problem solving and creating systems and solutions
● Disciplined at managing own time and workload
● Able to take direction from line management.
● Warm and friendly nature.

We’re looking for a dynamic, creative and caring Community Coordinator to join our team. You’ll be primarily responsible for managing our programme of community activities, events and therapies at our wellbeing hub and garden in Camden. 

You’ll be helping to provide a place where people can find belonging and get support navigating life, as we continue to develop the Hub from its roots as a mental health day centre into an accessible, thriving community wellbeing hub.

About Us 

Likewise is an innovative social care and mental health charity working at the heart of the Camden community to support individuals experiencing loneliness, isolation and social exclusion.

Putting relationships first, we help people navigate life practically and emotionally, feeling a sense of belonging and acceptance. 

At Likewise our culture is all about being human together. More human organisations do more human work. We put a lot into having authentic relationships, work hard to support each other’s sense of belonging and love learning together through the work we do. 

Our three strands of work are:

• Community – building spaces where people feel safe to be themselves, and feel a sense of belonging, connectedness and acceptance
• 1-to-1 Support – flexible, person-centred support to meet the complexity a person experiences in their day-to-day life, whether at home or out in the community
• Shared Learning – providing experiential learning and formal training opportunities that support personal wellbeing and skills development, primarily through our volunteer and placement student programmes.

We’re also trying to influence change in the local health and care system so that organisations and services become more human, adaptable and responsive to people’s lives. 

About the Community Hub 

The Likewise Community Hub offers a safe space for people to explore a range of wellbeing activities and events, whilst creating opportunity for connection, relationship, belonging and support. 

Our Community Hub and Garden is open to all with a particular focus on people who may feel lonely or socially isolated through mental ill health. It’s a place to access therapies, groups and activities supporting belonging and wellbeing. The hub is both a place to meaningfully contribute, and to feel supported, upholding the principle that we all have needs and we all have something to offer.

Flexibility 

We believe in everyone’s intrinsic motivation to do their best work and trust each other to manage working time in the way that best serves the work we’re doing. Everyone is free to structure working hours and time in a way that both suits their life and their professional role. Everyone wants to get the most from both. 

Bring your whole self to work: It’s all welcome

Our hope is that every person who joins our community – whether as a staff member, client, volunteer or supporter – can feel safe to be themselves and our commitment is to creating working spaces and relationships where this is possible. 

We’re passionate about creating a workplace that promotes and values diversity, inclusion and belonging. Organisations that are diverse in age, gender identity, race, sexual orientation, physical and mental health, ethnicity and perspective are vital to our communities. 

We’re all learners and leaders

We are committed to our own learning, growth and development. We value being able to sit with the discomfort of being outside our comfort zone, engage in the diverse experiences of our work, and bring a learning attitude to everything we do.

We all need to be able to tap into our own leadership, take responsibility for finding the potential in ourselves and others, and have the courage, commitment and care to develop that potential.

About You

We’re looking for someone who is:

• Passionate about people – and keen to work in an environment where there’s connection with a diverse range of individuals
• Organised, detail focused and a great problem solver 
• Curious, reflective and open to learning – about our work, values, and about themselves
• Willing to step outside their comfort zone – and join a work culture that’s all about openness, challenge and learning
• Adaptable and keen to be part of our broader work – to join in a community event or sit and have a cup of tea with a client when the opportunities arise
• A good communicator and relationship builder – who can represent the organisation and hold relationships as someone, who will often be, the first point of contact
• Willing and able to meet people where they are at, engaging with sometimes challenging relational dynamics and diverse ways of relating
• Able to work from our Camden hub five days a week

You’ll need to have some experience of, or feel very confident in: 

• Planning, delivering and co-ordinating community activities and events
• Supporting volunteers 
• Community engagement and co-production 
• Working in a people focused role
• Understanding and responding to the unique needs of people with mental health challenges

Key Areas of Responsibility and Focus: 

Coordination, Management, Planning 

Coordinating the curation, planning, scheduling and delivery of community projects, activities and events at the Likewise Wellbeing Hub and Garden

Coordinating the Likewise Creative Therapies service referrals and delivery

Making good use of our community facilities, garden and kitchen to support wellbeing in the community. 

Communication, Information and Relationship

Working with relationship building, conflict, rupture, and repair with, and between, community members 

Being a point of contact with community members and activity hosts

Coordinating placement student team to manage communication channels for the community, including social media, digital content and website updates

Working in collaboration and partnership with our Programme Lead, Learning Programme Coordinator and Office/Hub Administrator to realise the full potential of our Community Programme 

Community Engagement

Increasing access and engagement with the Hub from a diverse community through partnerships, informal and formal referral networks

Working with the Programme Lead to build engagement with the community programme through programming, marketing and communications

Developing and building on the participation, voice, and sense of ownership of community members in the Community Hub 

Learning, Monitoring, Evaluation

Ensuring accurate and useful data collection for the Community Programme

Implementing evaluation/learning tools and methods set up by Monitoring, Evaluation Learning Lead

Monitoring budget expenditure for Community activities, events and therapies

Community Hub Space

Working with Office/Hub Administrator to ensure the smooth running of community hub

Working with Office/Hub Administrator to ensure the hub is a welcoming, effective and well-functioning space for community members.

Supporting the function of front office and reception

Partnerships 

Maintaining relationships with a wide range of stakeholders including partner charities, volunteers, Camden Council and community members.

Managing partnerships to support and deliver community activities and events for wellbeing 

Supporting the co-production of activities and events with community members. 

The Huntington's Disease Association is a UK registered charity that supports people affected by Huntington's disease across England and Wales. We provide information, advice and support to families, friends, and healthcare professionals.

We are looking for an experienced Volunteer Manager to support and inspire those who volunteer for the charity. You will lead them in line with the vision, mission and values of the charity and work to fulfil the goals of our strategic plan. You will strengthen our current volunteering strands with effective governance and great communication and will develop new volunteering opportunities within the charity.

You will manage our volunteer-led Branches and Support groups who offer peer support, fundraising opportunities and activities locally. You will also manage HD Voice, our panel of volunteers, who contribute to the internal development of the charity and ensure that the voice of the Huntington’s community is at the heart of research into the condition.

You will co-ordinate all aspects of the volunteer journey from recruitment, selection, induction, training and ongoing support and develop effective policies, procedures and guidance for volunteers as well as developing an effective monitoring and evaluation process.

We are looking for someone with strong volunteer management skills who has experience of training volunteers and of writing policies, procedures and guidance in line with data protection guidance. Also someone with great communication and relationship management skills who has experience of managing volunteers at all stages of their volunteer journey.   

There will be regular evening and weekend work as many of our volunteers work themselves so need the support out of office hours. There will be a need for travel across England and Wales. 

This is a fantastic opportunity for the right candidate to bring their knowledge, skills and experience to our organisation.

We offer great benefits including 25 days annual leave plus public holidays (pro rata for part time staff), a pension scheme with 3% employer contribution, a tax-free working from home allowance, a Medicash scheme, a flexible working approach, a supportive and positive working environment and fantastic learning and development opportunities.

We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing, we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. The completion of this form is voluntary.

The Huntington's Disease Association is looking for someone with the ability to work in a way that promotes the safety and wellbeing of adults at risk, children and young people. We follow safer recruitment practices to ensure we are safeguarding the people we work with. We require the successful candidate to provide two employment references and undergo a Disclosure and Barring Service (DBS) check for enhance disclosure before joining the charity.

Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website.

Click on 'apply' to begin your application. To ensure your consideration, please upload both a CV and cover letter. Your cover letter should include why you are applying for the role and how you meet the requirements of the person specification. The job description and person specification can be found within the job vacancy pack.

Applications submitted without a CV and cover letter will not be considered.

Closing date for applications is Friday 3 May 2024, 5 pm
Interviews will be held Friday 17 May 2024.

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland, and Wales so they can leave homelessness behind for good.

Title: Reception Manager (internally known as Skylight Coordinator)

Salary: £34,844 per annum

Contract: Permanent

Hours: 35 per week

Location: Based in Crisis Skylight Oxford, Old Fire Station, 40 George Street, OX1 2AQ. This is an onsite role. 

About the role

Crisis Skylight Oxford supports people experiencing homelessness. The service is based in the Old Fire Station alongside an Arts Centre open to the public. As the Reception Manager (Skylight Coordinator) you will ensure that the reception area runs efficiently and effectively and is a warm, supportive space to anyone needing our support. You will manage the reception team and volunteers, ensuring the provision of good advice, information, and guidance.

About you

To be successful in this role you will have experience of managing a busy reception where people have presented with a wide range of issues and challenges. You will have experience of working with disadvantaged or socially excluded groups or individuals, either as part of a paid role or in a voluntary capacity. This role includes line management responsibilities so you will need experience of managing staff and/or volunteers. You will have good admin skills, with strong oral skills including the ability to communicate key information clearly and precisely. This would be a great opportunity for someone who is already working within the sector or someone with voluntary experience who wants to use their Reception Manager experience to help end homelessness.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.

Working at Crisis

As a member of the team, you will have access to a wide range of employee benefits including:

- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy

- Pension scheme with an employer contribution of 8.5%

- 28 days and option to purchase up to 10 additional days leave

- Enhanced maternity, paternity, shared parental, and adoption pay

- Flexible working around the core hours 10am-4pm

- And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How to apply

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.

Closing date: Sunday 5 May 2024 (at 23:59)

Interviews to be held on Thursday 16 May at Crisis Skylight Oxford, Old Fire Station, 40 George Street, OX1 2AQ

About you

We are seeking an enthusiastic and self-motivated individual with demonstrable knowledge of developing and implementing new policies and processes to ensure best practice in recruitment, retention and engagement.

You will have a background in HR, and ideally, experience working with or supporting volunteers or communities.

You will need to have good IT skills, with knowledge of Microsoft Office and a CRM or People Management software.

About the role

Reporting to the Head of People, and with support from the Director of Communities and Inclusion, the HR Officer for Communities and Volunteers will:

• Produce volunteer management policies, procedures and documents to ensure compliance with latest good practice guidance.
• Support staff working with volunteers and other unpaid members of the BES communities to embed best practice in the valuing of unpaid contributors.
• Develop and implement, monitor and evaluate processes for a fair and equitable system of volunteer recruitment, benefits, recognition and awards.
• Identify where the gaps lie in the EDI data of volunteers and actively seek to address these.

 To find out more about the role, please download the job description and job pack.

Reports to: Chief Operating Officer (COO)

Manages: All Cinema Managers (currently five, six by end of 2024) and one Technical Assistant

Location: London Bridge central office (40% home-based also possible)

Terms: Full time (35 hours p/w, 5 days)

Benefits: Employer pension contribution of 5%, 27 days Annual Leave plus bank holidays

 This is a unique and exciting opportunity at the heart of UK charity MediCinema. The role is a crucial part of the MediCinema team with responsibility for the smooth and successful delivery our impactful services. The post-holder will provide vital support, guidance and leadership for all our cinema teams across the UK, empowering them to deliver our services.

You will work closely and collaboratively with the central office Operations team on all aspects of the design, planning, impact measurement and successful delivery of the different MediCinema services in line with the Charity’s strategic objections and direction.

There is also a strong focus on external relationship management with various stakeholders from film distributors to healthcare contacts.

The key duties and responsibilities are:

· Service Delivery and Development

· Lead, manage, build and develop an effective team

· Technical Support and Management

· Volunteer and Nurse Management

· Best Practise, Risk, Incidents and Safeguarding Management

· Support Impact and Evaluation

· Film schedule, booking and relationships

· Support Disney ‘Moments that Matter’ programme

· Administration and other duties

If you have a passion for health, wellbeing, film and the arts, and are a driven, highly-organised, compassionate and enthusiastic individual, we would love to hear from you.

Please send your CV and a covering letter telling us what appeals to you about this role and what makes you a strong candidate (no longer than one side of A4) 

Please note applications will be anonymised.

Closing date: Sunday 21st April 2024 (22:00)

Interviews: Week commencing 13th May 2024

Start date: ASAP

MediCinema are an equal opportunities employer and an accredited Living Wage Foundation employer.

The NI is looking for its next Events Officer to oversee the setting up and online booking of a range of events – mainly conferences and dinners – as well as overseeing the subscriptions to its Journal. The role is a busy one and the person recruited with require good experience with events booking CRMs as well as working with volunteers and other team members in a small team.

Responsibilities

Main duties include:

Manage all event bookings administration, including:

o Set up of online booking for events through CRM

o Set up and maintain webpages for each event through CMS adding sponsor logos and additional information as required.

o Ensuring invoices for events are issued and paid, updating any on CRM that were issued manually including sponsorship events

o Ensuring relevant communications such as joining instructions are circulated to attendees

o Issue sponsorship contracts, invoices and monitor payments of same

o Providing support for delivery of events including producing delegate lists, dietary requirements etc

o Liaising with suppliers and stakeholders to ensure all events run smoothly.

Manage the admin and event email inboxes, answering all queries in a timely and professional fashion; forwarding queries to colleagues as appropriate where outside your area of expertise.

Assist in maintaining the CRM to ensure data quality eg by removing duplicates, amending incorrect details, updating information and resolving login issues.

Work closely with the Branch Representatives and the Marketing and Communications Manager to set up all events including paid-for and free-to-attend, plus any external suppliers where necessary.

Manage all journal subscriptions including renewals and responding to subscription enquiries.

Actively recruit new subscribers for Nuclear Future.

Manage credit control for events and journal subscriptions and actively work to manage debtors ensuring all invoices are paid.

Undertake any ad-hoc tasks as directed by the CEO to ensure a smooth-running organisation.

Skills and Experience

Essential

Strong IT, written and verbal communication skills

Knowledge of database and/or events administration

Strong time management and organisation skills; ability to manage projects to deadlines and to manage a number of tasks simultaneously and autonomously

A confident attitude, willingness to learn and enthusiasm to take on new tasks as needed

Attention to detail

Experience of working with volunteers is desirable.

Salary: £28-31,000

Benefits: 25 days’ leave + one day’s birthday leave, optional compressed working scheme (9-day fortnight), pension, private medical cover and death in service benefit.

Reporting to: CEO

Location: the NI has no office so the successful candidate will work from home. They will be expected to travel to London once a month for team meetings and there may be other very occasional travel around UK as required.

Type of role: This is designed as a permanent full-time role but previously has been performed as a part-time role which could work again.

How to apply: CV and covering email/letter by 24 April 2024. The NI strives to be an equal opportunities employer so please also complete our EDI monitoring form and return this separately.

Are you passionate about reading? Do you believe that reading can bring magic and opportunity? Can you help us to bring the joy of reading for pleasure into the homes of children in some of London’s most disadvantaged areas? If you answered yes to these questions, then we may have the perfect opportunity for you!

We are looking for a  Project Leader, well organised, with bags of energy and a sense of fun to join our team and coordinate two reading projects in Kensington & Chelsea and one in Lambeth. You will manage the delivery element of the role from a base within the local community (where we keep a book stock and all equipment needed) from about 4.00-7.00pm. You will also from time to time be reading with and visiting families yourself, so you must be capable of lifting boxes, carrying rucksacks and pulling trolleys of books, walking around the estate and up and down stairs. Administration will be done at home/office.

You will need to have outstanding interpersonal skills to build relationships with both our dedicated volunteers and the whole family. You will inspire a love of reading in the children we visit and be a friendly face for their parents/carers, providing support and information where needed. You will be confident, practical and able to think on your feet.