Head Of Development Jobs
Job Title: Head of Operations, People & Retail
Reporting To: Chief Operating Officer
Salary: £47,079 - £63,909 (Band E)
Hours: 37.5 hours per week
Closing: 14th April 2024 @ 5pm
Interviews: 23rd & 25th April 2024
Job Purpose:
The post holder will play a pivotal role in the strategic and operational development of the charity with particular responsibility for the charity operations, people and retail functions to ensure they are carried out efficiently and effectively and comply fully with all aspects of charity law and good practice.
A senior leadership team member, this role will lead Alder Hey Children’s Charity’s Retail Strategy, developing a plan for opening of new Charity Shops and growing online sales. They will also lead on the People Strategy for the Charity and Retail teams.
They will build strategic relationships across the sector ensuring that we remain innovative and sector leading in both our People Strategy and Retail development plans. They will oversee the implementation of the Volunteer Strategy.
Main Duties/Tasks
Strategic Planning, Financial Management & Reporting
Lead on the development and implementation of strategic, multi-year plans and budgets.
Monitor progress against strategic plans, budgets, KPIs, producing reports.
Develop a revised Retail Strategy, developing and executing a plan for increased on-line sales and new shops.
Lead on the People Strategy across the charity and retail teams.
Co-ordinate the Operational Strategy across the areas of Fundraising Support, Health & Safety, Estates & Facilities (including asset management).
To build and maintain a high performance culture through effective performance management, communication and coaching of staff, ensuring clear objectives are agreed and performance is regularly reviewed.
To work closely with Alder Hey NHS Trust to ensure strong partnership working with key areas such as Patients Experience, Volunteering and Estates & Facilities.
Operations
Provide leadership and direction to the Operations & People Manager, empowering them & the team to deliver against set goals and objectives.
Oversee health & safety across the charity, ensuring that the team have appropriate processes, practices and policies in place to comply with the law and ensure our team have a good working environment.
Oversee the management of Estates & Facilities across the charity premises, including asset management, ensuring that these are in line with our values, the legal requirements, and look at ways that innovation can help us to improve within these areas.
Oversee the insurance renewal process (for the charity and retail shops).
Oversee processes & practices in relation to donor stewardship, ensuring the team are providing an excellent donor journey and donations are processed efficiently and effectively.
To formulate and propose policies and ensure that existing policies are updated in accordance with the agreed timetable.
People
Develop and execute the Charity People Strategy for both staff and volunteers.
Develop and execute the Charity EDI Strategy for both staff and volunteers.
Be the lead specialist in HR practices and maintain strong knowledge of relevant legislation and good practice.
Oversee key HR processes to ensure they are operating effectively in line with our values and the legal requirements, including:
· Equity, diversity & inclusion (EDI)
· Implementation of the Employee Value Proposition (EVP)
· Recruitment & onboarding processes
· Performance Development Review (PDR) process
· Handling of disciplinary & grievance processes
· Staff liaison, including pay award, occupational health or other required communication/ consultation
· Sickness Absence management
· Payroll Information
· Policies
· Learning & Development
Retail
Develop and execute the Charity Retail Strategy, ensuring that income is maximised whilst also achieving the Charity’s social mission and awareness within the community.
Lead on the opening of new shops, identifying locations, negotiating leases, and directing the operational plan from concept to opening.
Be the lead specialist for retail in the charity and maintain strong knowledge of relevant legislation and good practice.
Provide leadership and direction to the Retail Manager, empowering them & the team to deliver against set goals and objectives.
Oversee health & safety across the shop, ensuring that the team have appropriate processes and practices in place to comply with the law and ensure our team have a good working environment.
Oversee the management of Estates & Facilities across the retail premises, including asset management, ensuring that these are in line with our values, the legal requirements, and look at ways that innovation can help us to improve within these areas.
Other Duties
Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers. Attend and support on events run by the fundraising teams where required.
Any other reasonable duties as required by your line manager.
Person Specification
Qualifications, Knowledge and Experience
Essential
· Experience of efficiently managing and delivering a demanding and varied workload.
· Strong track record of customer relations.
· Experience of working with Shopify or other online sales platforms.
· HR experience of managing teams.
· Leadership experience.
· Experience in delivery of a strategy (retail, people or operations).
· Experience of working in a retail environment.
· Proven success or developing a friendly and donor/ customer focused service.
· Experience of using a CRM system or database.
Desirable
· HR qualifications.
· Experience of running and/ or opening new charity shops.
Skills and Attributes
Essential
· Excellent communications skills, both verbal and written across a range of audiences.
· Proven success in developing strong personal relationships internally and externally.
· Commitment to principles of equality, diversity and collaborative working.
· Self-motivated and positive attitude with the ability to work under pressure and prioritise in a busy environment.
· Experience of business planning and operational management.
· Ability to work effectively as part of a team as well as independently.
· Leadership qualities and proven track record of leading a team.
· A creative and lateral thinker with the ability to look for innovative solutions to problems and take the lead on developing these.
· Understand the necessity of dealing carefully and within data protection legislation, with confidential matters, including handling both personal and business critical information.
· Excellent IT skills including Microsoft packages.
Desirable
· Evidence of understanding the range of issues across the NHS and Charity sector.
· Experience of presenting at Board or Committee level.
· Advanced knowledge of Microsoft Excel.
Additional requirements
Essential
· Committed to continuing professional development.
· Strong interest in working for a children’s health charity.
· An understanding of and commitment to the values of Alder Hey Children’s Charity.
· Willingness to get involved with activities across the Charity.
· Willingness to occasionally work outside of normal office hours.
Our Values
Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families. Our values are:
Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.
Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.
Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.
Magical: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.
Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults. The post holder may be required to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
At the core of RABI’s mission is the commitment to address the individual needs of farming people. We offer one-to-one, expert support, advice and guidance, tailored to the individual circumstances of the farming person.
You will be part of a wider Volunteering team responsible for developing our approach to volunteering and engaging stakeholders and partners through local events, shows, talks etc.
We currently involve approximately 500 volunteers who help raise funds and awareness of RABI within local communities. Most of our volunteers are linked to one of our 40 county committees across England & Wales.
You will take the lead for volunteering across a range of projects including the development and implementation of new volunteering systems and processes and the piloting of a new volunteer ambassador programme. The role also includes the line management of the Volunteering Projects Co-ordinator.
Key responsibilities:
Volunteering systems & processes
- As the lead ‘subject matter expert’ for volunteering, you will lead on the implementation of new volunteering systems & processes across RABI. This includes making decisions to support system development, testing, communications and training for users.
- Work closely with the National Volunteering Manager and the team of Regional Managers, to ensure they are equipped and supported to make best use of the new systems.
- Work with the Head of Volunteering and Volunteering Projects Co-ordinator to ensure the appropriate processes and policies are in place to support good practice and an accessible and inclusive volunteering experience.
- Lead on the evaluation of new systems & processes for volunteering and agree clear recommendations / priorities for future development.
Diversify and expand volunteer offer
- Lead on development and implementation of new volunteer roles – including the introduction of community and corporate ambassadors.
- Work with a range of stakeholders to clarify priorities for future development for new types of volunteering – from flexible, micro roles, to more formal roles such as volunteer ambassadors.
- Develop and agree approach to volunteer recruitment, engagement and development – to support ambassadors and other roles.
- Put in place a clear development plan for ambassadors – including opportunities to come together, collaborate on future content and training etc.
- Manage and evaluate pilots – gathering evidence to inform future development.
Volunteer learning and development
- Understand volunteer learning and training needs and organisational requirements to inform future development.
- Lead the introduction of new learning systems, volunteer portal and content to support volunteer training and development – to ensure volunteers feel supported and we are meeting appropriate safe and legal obligations.
Volunteer communications and recognition
- Work with Head of Volunteering to improve volunteer communication – including volunteer forums and newsletters.
- Lead on improvements to informal and formal recognition of RABI volunteers / county committees – including introduction of long service awards and involvement in national initiatives such as Volunteers Week and Big Help Out.
Team management and leadership
- Work closely with the Head of Volunteering, National Volunteering and Senior Regional Managers to set direction, make decisions and engage the wider team.
- Manage the Volunteering Projects Co-ordinator, setting clear goals and supporting their development.
- Work with the wider Volunteering team and other departments, to support and embed the volunteer journey and good practice in volunteer management.
General
- Comply with RABI’s Health and Safety Policy, Data Protection Policy and to protect your own and others’ health, safety and welfare.
- Take responsibility for professional development, working with your line manager to identify training that will support growth in the role.
- Promote the Charity’s work. Attending external meetings and events in agreement with your manager.
- Perform any other reasonable task as required by your manager.
Person Specification:
Essential
- Affinity, understanding and demonstration of the goals and objectives of RABI.
- Project management & leading change – experience of managing projects across an organisation and working with different stakeholders to support change – ideally related to volunteering.
- Volunteer management – very good understanding and experience of volunteering development and management good practice.
- Learning and development – experience of supporting people’s development and confidence through provision of guidance, e-learning.
- Previous people management experience – including setting goals and managing performance.
- Communications & interpersonal skills – ability to engage and build strong relationships with a range of stakeholders through good communications.
- IT & digital systems – experience of using and supporting others in use of CRM and similar systems.
- Be resilient and open to change in a developing department, and able to adapt to those changes.
- A positive and creative approach to work.
- Self-motivated and confident in working both independently and in a team environment.
- Ability to manage time effectively, prioritise workload and plan ahead.
- A full UK driving licence.
Desirable
- Experience of managing and developing a volunteer ambassador programme.
- Experience of using and supporting others in use of MS Dynamics.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI. Full training and support will be provided for the right candidate.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
The client requests no contact from agencies or media sales.
Could you be our next Snow Camp Midlands Programme Manager?
Since 2003, we have been harnessing the power of skiing & snowboarding to break down barriers, broaden horizons and address the biggest social issues facing underserved young people today.
The Programme Manager will deliver a personal development journey to young people using snowsports as the hook to engage those who are less likely to engage with mainstream provision. We do this in partnership with youth projects and youth service providers across the Midlands.
This is a really exciting opportunity to play a key role in Snow Camp’s development in the Midlands. So, if you love working with young people and have solid experience delivering youth programmes, combined with a passion for snowsports – and if you are looking for a challenging and rewarding role working with a committed team of staff at Snow Camp and some amazing young people – this job could be the job for you!
Experience of working successfully with underserved young people in a range of settings will be essential to the post. Furthermore, experience within a snowsports field and passion for supporting young people generally will be a huge advantage!
Project management, logistical skills, relationship management, communication and presentation skills will all make up the job. Along with youth work experience to deliver life-skills or group workshops to motivate young people to work towards meaningful goals – these will all make up the job.
This is a key post requiring at least 2 years’ experience involving the above skills, together with proven project management and budgeting experience.
Job Description: Please download full JD & Personal spec below in the application resource section.
To Apply: Please send your CV and a covering letter telling us why you want to work for Snow Camp and how you meet the requirements of the job above.
Closing Date: Friday 26th April 2024
Interviews: Wednesday 8th May, Snow Camp Midlands Office, Ackers Adventure, Birmingham, B11 2PY.
Salary: £30,250 per annum (this includes a 10% bonus paid annually in July each year)
Please ensure you submit a covering letter telling us why you want to work for Snow Camp and how you meet the requirements of the Midlands Programme Manager job role.
Since 2003, we have been harnessing the power of skiing & snowboarding to break down barriers, broaden horizons & raise aspirations for young people
The client requests no contact from agencies or media sales.
The Canal & River Trust is a charity entrusted with the care of over 2000 miles of canals, rivers, docks and reservoirs in England and Wales. These historic, natural and cultural assets form part of the nation’s strategic and local blue-green infrastructure network, linking urban and rural communities as well as habitats. Our waterways contribute to the health and well-being of local communities and economies, creating attractive and connected places to live, work, volunteer and spend leisure time. They also play an important role in mitigating the impact of climate change and provide valuable habitats and much-needed biodiverse corridors for wildlife.
The Canal and River Trust is committed to growing its fundraised income and has developed ambitious targets for fundraising over the coming years. Currently seeking a Philanthropy Manager. The Philanthropy Manager is an exciting role within the Philanthropy & Partnerships team which will identify, cultivate and maximise relationships with Major Donors and Family Foundations through research, networking, events, proposals, and excellent stewardship. Securing philanthropic income against target to further the work of the Canal & River Trust.
Knowledge, Skills/Qualifications & Experience
- Identify, cultivate and develop a portfolio of Major Donor and Family Foundation prospects.
- Meet or exceed fundraising targets each year.
- Develop high quality funding proposals, applications and reports for submission to prospects and donors.
- Support the development of the new Major Donor fundraising programme, taking a proactive approach to networking, and cultivating new cold contacts and prospects.
- Support the development and delivery of the Stewardship and Events programme and other Philanthropy processes.
- Depending on experience, may be involved in developing the US fundraising strategy with the support of the Senior Philanthropy Manager, Head of P&P and Director of Fundraising.
- Displaying the Trust values and behaviours at all times.
- Ensuring that diversity and inclusion are integrated into all aspects of Trust life and promoting inclusion by challenging behaviour, practices, actions, or decisions that are counter to the objectives of the Trust’s policies and values.
Experience & Knowledge
- Proven experience of philanthropy fundraising with a track record of initiating new philanthropic relationships.
- Successful track record of meeting or exceeding income targets.
- Experience of identifying and cultivating cold prospects.
- Experience of deepening donor relationships and growing philanthropic giving year on year.
- Thorough knowledge of legal, financial and ethical considerations related to fundraising from Major Donors and Family Foundations.
- Experience of developing high quality proposals and stewardship reports for prospects and donors.
- Experience of effectively using a CRM system for fundraising.
- Experience of fundraising in the Heritage or Environment sector is desirable.
Skills & Personal qualities
- Excellent communication and interpersonal skills.
- Excellent verbal and written presentation abilities and strong attention to detail.
- Strong relationship building skills with the ability to influence at a senior level.
- Motivated by the cause of the Canal & River Trust.
- Ability to understand, interpret and craft complex information into compelling cases for support.
- Ability to manage own workload and prioritise multiple tasks, work under pressure and within tight deadlines.
- Positive team player with a professional, solution focused attitude.
- IT literate and numerate.
The client requests no contact from agencies or media sales.
Head of Services
Salary: £50,000 per annum
Hours: Full Time - 37.5 hours per week (Flexible hours considered)
Location: Flexible - Presence on site in Luton is required for at least 2 thirds of the week
Closing Date: 22nd April 2024
Could you head up our services for people struggling against homelessness and exclusion across Bedfordshire and beyond?
NOAH is a charity which exists to create a fairer and more equitable society, where the immense value and potential of people experiencing poverty and disadvantage is realised. We prevent and relieve homelessness, specialising in supporting people facing multiple disadvantage.
We supported 2,514 individuals last year - with 623 people moving into more stable housing, 1,200 people receiving training or advice, and 96 people securing employment. 53% of those we supported were non-UK nationals.
We are looking for a motivated individual with a real passion for our mission of alleviating poverty and bringing hope to join our committed, talented, and friendly team as Head of Services. As a critical member of NOAH's Senior Management Team and as designated Safeguarding Lead, in this role, you will contribute to the long-term success of the charity by:
· Leading and developing high-quality homelessness support services
· Building and nurturing stakeholder relationships
· Consistently improving quality, impact, and safety within services
We are seeking a candidate with a proven track record overseeing statutory-funded and homelessness support services. The ability to operate at a senior and strategic level, drive organisational development and growth, and lead teams through change would be highly valued. A strong record of building and maintaining fruitful stakeholder relationships based on trust is crucial to realising our organisational goals. Excellent understanding of safeguarding legislation and best practice, as well as knowledge of the migrant support landscape and legislation, will be instrumental in our continued success.
Why NOAH
We have experienced significant growth in recent years, and this new role represents an exciting opportunity for us to further our service-led focus and strategic plans. These plans include expanding our support and advice services for migrants, establishing new social enterprises, launching services in Bucks and Herts, and replacing our Luton Welfare Centre. This role offers a platform for your professional growth and development as we embark on these exciting initiatives.
We are a values-driven and progressive charity at an important stage in our development. We would love to hear from you if our mission resonates and you share our aims.
How to apply
To apply please submit your CV and a cover letter which should indicate why you are interested in applying for this role and examples showing how you meet the selection criteria as detailed in the person specification.
The closing date for applications is Monday 22 April and longlisting interviews will take place shortly after. Interviews for shortlisted candidates will take place in the week beginning 6 May.
We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Commitment to diversity
The charity are dedicated to running an organisation that is a true reflection of the communities they serve and believe that this will also enhance their ability to deliver the best services possible for the people they work with. They are committed to ensuring diversity across the organisation.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Domestic abuse has blighted women’s lives throughout history. We’ve been helping women in London recover from its effects since 1996. Our specialist counselling transforms the mental health and wellbeing of women who have suffered physical, emotional or sexual abuse, financial exploitation or coercive control, and we have assisted well over 15,000 people to date. Add your skills to our closely knit all-female team, and you can help thousands more on the road to recovery.
We are looking for a dynamic Head of Therapeutic Services to join the charity at an exciting time, following a period of growth. Our counselling service grew by over 20% in the last year, and the organisation’s infrastructure has grown to support it, and the clinical team has evolved and grown to better meet the demands upon it. We are looking for someone who would relish the challenge of helping take the charity to the next level. If you think you have the drive, the motivation, and the passion to help us succeed in our mission, we want to hear from you.
In return, you can expect exceptional career satisfaction, plus an excellent package of benefits, including hybrid and flexible working, 25 days’ holiday rising to 30 days after five years, a 3% pension contribution, a comprehensive employee assistance programme, and a cycle-to-work scheme.
To find out more about this exciting opportunity, please download our information pack.
To apply, please send us your CV and a personal statement outlining your experience via the Apply button.
Closing date: 8th April 2024
Interview date: w/c 15th April 2024
Please note, this post is open to female applicants only – Section 7.2(E) of the Sex Discrimination Act applies.
An enhanced DBS check will be requested prior to taking up the position. Any concerns or questions regarding past criminal convictions can be discussed confidentially with the Clinical Director.
To apply, please send us your CV and a personal statement outlining your experience.
Are you passionate about volunteering?
YMCA East Surrey is looking to recruit a volunteer coordinator to drive the strategic objective of maintaining and building a culture of voluntary action.
Job Purpose:
To be responsible for coordinating volunteer recruitments, providing learning activities and providing volunteer management advice and guidance to staff who work with volunteers.
To establish positives relationships with volunteers to ensure they have a fulfilling volunteer experience.
To be responsible for transactional processes on the volunteer database ensuring it is up to date and delivers to meets the needs of volunteers and the organisation.
Main Responsibilities:
- To drive the strategic objective of maintaining and building the culture of voluntary action, empowering at least 300 volunteers per year by 2027.
– Lead recruitment and induction of volunteers for relevant services across the organisation by developing timelines for volunteer recruitments throughout the year.
– Lead on recruitment administration for volunteers including assisting with pre-employment checks and delivering induction course and on-boarding.
– To provide advice and guidance to service managers regarding suitability of potential roles with the relevant service managements.
– To provide effective and efficient administration of the volunteer databased ensuring all volunteer records are up to date.
– To maintain regular communication with volunteers, problem-solving and escalating any IT issues with the Head of Central Services as appropriate.
– To support line managers to ensure volunteers are aware of and adhere to YMCA ES policies, procedures, mission, vision, and values.
– To provide analysis as appropriate to the Head of Central Services on volunteer numbers, hours donated, activities and other metrics and impact measures.
– Ensure that volunteers have sufficient training, resources, and support to carry out their roles effectively, including developing and delivering a variety of reward and recognition activities to maximise engagement and retention of volunteers such as facilitating learning sessions.
– To promote the importance of volunteering internally through engagement activities, recognition schemes, and externally through recruitment drives, marketing and press campaigns, and other profile-raising activities.
– To obtain and provide analytics on volunteer engagement and facilitate peer group sessions to monitor progress of volunteers.
– To identify and oversee the design, development and delivery of relevant training, reward, and recognition activities to both upskill and retain volunteers.
– To work with the Head of Central Services to support the successful implementation of volunteer best practice and policy, to support the organisations strategic plan.
– Collaborate with the Head of Central Services and volunteers themselves to develop the volunteering programme, identifying and reducing barriers to volunteering and ensuring that all volunteering activity reflects YMCA ES values.
– To assist the Head of Central Services in the preparation of reports to the Senior Leadership Team and various committees as required.
– To assist the Head of Central Services in ensuring volunteer policies and procedures are maintained, up-to-date and fit for purpose.
– To support the coordination and delivery of key HR projects within the Department that will lead to the development of HR practices.
– To be responsible for the maintenance and storage of all volunteer data and records in line with the Data Protection Act and confidentiality.
– To develop and maintain effective relationships with all key stakeholders.
– To identify improvements and recommend these to the Head of Central Services for consideration.
– Any other duties as required by the line manager or Head of Department, which are commensurate with the grade/post
– We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure. We require you to understand and demonstrate this commitment and attend any required training
We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults). We require you to understand and demonstrate this commitment and attend any required training
Seee attached JD and Person Spec
Hours of work: Full-time, A full-time working week would be Monday to Friday 9am-5pm with an unpaid break of one hour.
Location: Princes Road, Redhill, Surrey, RH1 6JJ.
Salary / pay rate: £28,000 to £30,000 per annum
Annual leave: 4 weeks per annum plus bank holidays. (Pro-rata for part time). The holiday year runs from 1 April to 31 March each year.
Benefits: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents. There is free parking available at the Princes Road site and YMCA East Surrey also operates a Bike to Work Scheme. There is a YMCA East Surrey defined contribution pension scheme. More details on request.
Closing date & interviews:
Closing date Tuesday 30th April 2024
The interviews to be held Wednesday 8th May2024
We are looking for an experienced, compassionate leader ready to lead our dynamic HIV Prevention & Testing staff and volunteer team at Positive East, shaping our contribution to ending new HIV transmissions by 2030.
You will be committed to ensuring that success over HIV is an inclusive one and that no group or community is left behind, addressing existing inequities and inequalities so that the whole HIV combination prevention tool kit is available to all who need it.
To be successful, you will be an experienced Health Promotion professional, with knowledge of the HIV and sexual health needs of groups and communities disproportionately impacted by HIV, with a particular focus on those who are experiencing inequities and inequalities to accessing information, services and support.
You will be skilled in getting the best from people (whether they be staff or volunteers) maximising the potential of your team.
You will be a creative, solution-focused leader with effective project management skills ensuring the successful delivery of multiple projects.
Benefits include 6% pension contribution & option of some remote working.
To apply, please click the apply button to be taken to our website, where you can download our application forms.
Please note that CVs will not be considered.
Closing date: 5pm on 15 April 2024.
Positive East welcomes applications from people living with HIV and from groups and communities disproportionately impacted by HIV.
Head of Wellbeing and Community Support Services
Location – Moggerhanger, Bedford MK44 3RJ
Hours – 37.5 hours per week
Salary – £51k - £57.5kpa
Be there when it matters
The charity’s aim is to transform the experience of everyone facing dying and grief in the UK. They want to help build a society that enables people from all communities to access the care and support that they need.
We are currently recruiting for a Head of Wellbeing and Community Support Services to be based at a Hospice in Moggerhanger, Bedford
The Head of Wellbeing and Community Support Service will lead a team who are responsible for helping us to provide more of the support that people need, in more accessible ways, to more communities The Wellbeing and Community Support Service team will be responsible for:
- Increasing the reach of hospice support, through improved local community collaboration and co-production
- Deliver a range of holistic support which is aligned to the specific needs of the individuals.
- Implement local and national initiatives which support the wellbeing of staff and volunteers
- Increase wellbeing community based services
About the role
Working closely with the Service Director as a member of the Senior Management Team, the Head of Wellbeing and Community Support Service will lead and promote the Wellbeing and Holistic support of staff, volunteers, service users and those close to them, as well as leading local community engagement initiatives and innovations supporting national agenda.
Through their oversight of community engagement, support for service users and families, volunteering and staff and volunteer wellbeing, they will provide strategic oversight of support provided to ensure the charity builds links with local communities to shape services and ways of working that meet the changing needs of those supported in the local community.
Through their experience in either counselling, palliative social work or psychiatry, they will also work with the local MDT to help provide guidance and advice when reviewing patient cases and referrals. They will also be available to provide support with individual crisis or complex patient management where their skills can be used for short term interventions or to identify the most appropriate support for the individual and their families where needed.
About you
You should be an accredited counsellor, social worker or psychiatry professional with experience of working in a healthcare, social care or public health related discipline, working across a multi-disciplinary team.
Additionally, you will need to demonstrate:
- Significant experience working at a Senior Management level in a healthcare/social care environment to include a proven track record in the strategic development of new services.
- Experience of scoping gaps in services in local areas and developing and managing support services in a community setting to fill these gaps.
- Evidence of setting SMART outcomes and measuring impact against those outcomes
- Demonstrable experience delivering supervision for staff and volunteers outside of normal line management.
- Experience of working with a range of diverse communities, developing long term community relationships with local healthcare providers and influential members of the local community.
- Knowledge and experience of safeguarding
- Experience of managing teams and budgets to include volunteering services
Benefits:
- Company pension scheme
- 27 days holiday - rising to 33 with length of service plus bank holidays
- Enhanced maternity and paternity pay
- Enhanced sick pay
- Corporate discount with hundreds of retailers and services
- Staff discount of 10% on new goods online
- Structured induction programme and learning and development opportunities.
The charity aims to give all candidates the opportunity to perform at their best during the recruitment and interview process so please let us know if you require any adjustments made.
If you want more than just a job, we want you.
Join the team and be there when it matters.
Head of Wellbeing and Community Support Services
Location – Longthorpe, Peterborough PE3 6LW
Hours – 37.5 hours per week
Salary – £51kpa - £57.5Kkpa
Be there when it matters
The charity’s aim is to transform the experience of everyone facing dying and grief in the UK. They want to help build a society that enables people from all communities to access the care and support that they need.
We are currently recruiting for a Head of Wellbeing and Community Support Services to be based at a Hospice in Peterborough
The Head of Wellbeing and Community Support Service will lead a team who are responsible for helping us to provide more of the support that people need, in more accessible ways, to more communities The Wellbeing and Community Support Service team will be responsible for:
Increasing the reach of hospice support, through improved local community collaboration and co-production
Deliver a range of holistic support which is aligned to the specific needs of the individuals.
Implement local and national initiatives which support the wellbeing of staff and volunteers
Increase wellbeing community based services
About the role
Working closely with the Service Director as a member of the Senior Management Team, the Head of Wellbeing and Community Support Service will lead and promote the Wellbeing and Holistic support of staff, volunteers, service users and those close to them, as well as leading local community engagement initiatives and innovations supporting national agenda.
Through their oversight of community engagement, support for service users and families, volunteering and staff and volunteer wellbeing, they will provide strategic oversight of support provided to ensure the charity builds links with local communities to shape services and ways of working that meet the changing needs of those supported in the local community.
Through their experience in either counselling, palliative social work or psychiatry, they will also work with the local MDT to help provide guidance and advice when reviewing patient cases and referrals. They will also be available to provide support with individual crisis or complex patient management where their skills can be used for short term interventions or to identify the most appropriate support for the individual and their families where needed.
About you
You should be an accredited counsellor, social worker or psychiatry professional with experience of working in a healthcare, social care or public health related discipline, working across a multi-disciplinary team.
Additionally, you will need to demonstrate:
Significant experience working at a Senior Management level in a healthcare/social care environment to include a proven track record in the strategic development of new services.
Experience of scoping gaps in services in local areas and developing and managing support services in a community setting to fill these gaps.
Evidence of setting SMART outcomes and measuring impact against those outcomes
Demonstrable experience delivering supervision for staff and volunteers outside of normal line management.
Experience of working with a range of diverse communities, developing long term community relationships with local healthcare providers and influential members of the local community.
Knowledge and experience of safeguarding
Experience of managing teams and budgets to include volunteering services
Benefits:
Company pension scheme
27 days holiday - rising to 33 with length of service plus bank holidays
Enhanced maternity and paternity pay
Enhanced sick pay
Corporate discount with hundreds of retailers and services
Staff discount of 10% on new goods online
Structured induction programme and learning and development opportunities.
The charity aims to give all candidates the opportunity to perform at their best during the recruitment and interview process so please let us know if you require any adjustments made.
If you want more than just a job, we want you.
Join the team and be there when it matters.
People & Culture Generalist
The People & Culture Generalist – Internews Europe will be responsible for overseeing the day-to-day administrative tasks of the People & Culture (P&C) department. The role will support the People & Culture Manager – Internews Europe in ensuring efficient and best practice processes and procedures within the organisation.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, with other duties upon request:
The P&C Generalist - Internews Europe holds primary responsibility for supporting all aspects of the employee lifecycle, including recruitment and selection, onboarding, inductions, staff progression and compliance.
· Partnering with other members of the global People & Culture team to support hiring and recruitment processes.
· Overseeing onboarding processes for UK staff members.
· Acts as the initial point of contact for all IEU staff inquiries with regards to People & Culture policies, procedures, staff benefit, leave balances, and general enquiries.
· Working with other members of the PC team, supports annual processes, such as the appraisal and goal setting processes, insurance renewals, ethics program, etc.
· Managing the shared IEU-HR inbox and resolving / following up on staff inquiries and needs.
· Providing staff and manager coaching on employee relations issues as requested.
· Working together with global P&C staff, managing the information that is published to the internal website (intranet) for IEU, making updates and organizational changes as needed.
· Responsible for start-to-end new starter probationary review process, including scheduling meeting, distributing relevant documentation and collecting completed forms and feedback.
· Supporting development and periodic review of P&C policies where required.
· Responsible for timely compliance check and review including clearances, Right to Work, visas, and GDPR.
· Working with P&C manager to ensure timely update of the payroll spreadsheet, including new joiners, leavers, and all variable changes and ensures all associated processes have been carried out in line with the supplier agreement and in good time.
· Managing all employee leave processes, including annual leave, sickness absence, maternity, paternity, adoption, compassionate leave, etc.
· Leading and coordinating P&C responses on behalf of IEU to third party audit requests from donors.
· Supporting process and workflow development and data management within the Human Resources’ Information System as needed.
· Supports employee resource groups and material development, and leads staff working groups and task forces in support of Internews' Belonging, Dignity, and Justice work.
· Communicating all changes related to employee lifecycle to external payroll provider and finance staff as needed.
· Acts as primary liaison with payroll and finance team on any matters related to staff pay and payroll-related changes.
· Supporting, developing, and conducting staff trainings on People & Culture topics, policies, and processes
· Working closely with other members of the global People & Culture team to ensure the completion of standardized, efficient, streamlined People & Culture processes that supports a cohesive staff experience.
· Recommending new approaches, processes and procedures to effect continual improvements in efficiency of the PC department and services performed.
· Staying abreast of all UK legal and compliance issues.
· Other P&C generalist duties as assigned
· In all duties, uphold Internews’ Core Values and demonstrate commitment to fostering a culture of Belonging, Dignity, and Justice.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
· Degree, preferably in Human Resources or a closely related field
· In possession of or working towards a CIPD Level 3 or higher
· Experience with Human Resources information systems
· Excellent communication and interpersonal skills, including written and verbal.
· Proven knowledge of UK employment law and best practice.
· Proven ability to handle confidential / sensitive information.
· Proven ability to successfully communicate and mediate with both management and staff.
· Ability to champion diversity, equity, and inclusion.
· Proven ability to successfully operate in multi-cultural environments.
Preferred:
· Fluency in a second language other than English, such as French or Arabic
· Experience of working in an International organization or NGO
Vacancy Timeline:
Deadline for applications: 03 April 2024. The applications will be reviewed as and when received.
Stat date: April 2024
PHYSICAL DEMANDS and WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met or may be encountered by an employee performing the essential functions of this job. Reasonable adjustments may be made to enable individuals with disabilities to perform the essential functions.
Expected office hours are generally Monday through Friday from 09:00am to 5:30pm.
This position will be in London, United Kingdom and therefore a successful applicant must be able to demonstrate their right to work in the UK
The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of their position. As the nature of business demands change so, too, may the essential functions of this position.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Title West Midlands Community Engagement Officer
Hours 35 hours per week, term time only, permanent
(Some elements of this role will likely require out of hours working)
Reports to Head of Membership
Remuneration£20,462 (FTE equivalent £28,000)
Background
Our 68-year-old charity is one of the most exciting and flexible employers in the charity sector. Having supported 13,000 Parent Teacher Associations (PTAs) and their 100,000 heroic volunteer fundraisers to raise more than £1 Billion during the past decade, last year we began to lay the foundations for significant growth in impact during the decade ahead, not just to extend the impact of PTAs, but to provide more broader support for parents in enabling their children to live happy, healthy, and productive lives.
During the summer, we launched a membership magazine (PTA Extra), and a popular programme of parent webinar covering such topics as: ‘Supporting your child’s mental health’, ‘Helping your child succeed in KS2 English’, ‘Neurodiversity in Children Matters’.In the autumn began building a fundraising team to support PTAs by fundraising at the national level.In December we launched the highly successful ‘National Parent Survey’ to explore the challenges and concerns parents face. This year we relaunch a national publication for parents new to school, called ‘Be School Ready’, and our new ‘PTA Launchpad’ programme.
At Parentkind we have developed a culture of high expectations for supporting PTAs and Parents alongside an equally high expectation that colleagues take care of their mental health and well-being.We are obviously a parent-friendly and flexible employer, where colleagues work from home by choice, and are given agency to perform their duties in balance with life.Colleagues work around important life-commitments such as taking their children to school, attending a medical appointment, or just taking a walk.Colleagues are trusted to do great things, both at home and whilst working.
Main purpose and scope of Role
This role will play key to engaging with and supporting PTAs across the region, as well as a variety of stakeholders such as schools, parent groups, local authorities, potential sponsors or supporters and other organisations as our suite of programmes grows. This role initially focuses on the following, but is subject to change as programmes are launched or evolved:
PTA Programme
- Growing our network of PTAs.
- Supporting PTAs through leadership transition to minimise PTAs closing unnecessarily.
- Organising gatherings of PTAs to enhance the PTA community.
- Providing training and awareness sessions for PTAs.
- Providing community support to PTAs during peak activity periods online or by phone.
- Helping schools establish PTAs and supporting them during their first year through our new PTA Launchpad programme.
- Hosting and co-ordinating virtual webinars/meetings to demonstrate the value of PTA membership and the support available.
Parent Programme
- Raising awareness of Parentkind’s growing programme of support for parents, directly or indirectly through schools or other partners.
- Building relationships with parent groups to support engagement with our growing suite of parent support opportunities.
- Organising events for parents as part of our Parent Programme.
- Building relationships with regional stakeholders to support Parent Programme activities.
Other Programmes/Services
- Encouraging uptake or (when charged) sales of our broad and growing suite of programmes and services.
- Identifying and engaging with local and regional partners for our range of programmes.
- Feeding into programme design.
Wider Stakeholder Engagement:
- Attending appropriate conferences and educational meetings across the region.
- Developing relationships with key local authorities and individuals so they advocate our services and the benefits of our programmes
- Developing relationships with MATs so that they can advocate Parentkind and the benefits of its programmes.
- Identify any opportunities for external funding to from LA’s, Companies, or other funders with the support of our fundraising team.
Organisational Effectiveness:
- Create and implement operational annual plans and schedules to support our regional targets, ensuring that time specific milestones for their delivery are met.
- Regularly report on the health of our campaigns within your region, through identified KPIs and organisational targets.
- Ensure all knowledge and information is recorded, processed and maintained according to good administration practice.
General
- To keep abreast of relevant educational policy and legislation affecting our key audiences.
- To be flexible within the broad remit of the post.
- To undertake other duties as reasonably requested by the CEO and the Executive Leadership Team.
- To be self-servicing.
- To attend and participate in our performance, development, and training programmes.
- To abide by organisational policies, codes of conduct and practices.
- To be responsible for the health, safety, welfare of self, and other colleagues.
- Participating in and, as necessary, assisting with our national events and conferences.
- Supporting activities in other regions where a regional colleague is unappointed or unavailable.
Diversity at our core
Parentkind is committed to an inclusive and accessible recruitment process and encouraging equality and diversity with our team.We acknowledge that some candidates may require additional support to overcome barriers experienced during the application process.If you require any reasonable adjustments to support your application or interview, please reach out to us via email.
The Application Process
Please apply as soon as possible by submitting your application through Charityjob with a covering letter.Please note that we are unable to sponsor international candidates and candidates should be resident or very familiar with the region the role is applicable to and willing to move to the region before commencing the role.Candidates will require their own vehicle to support attendance at meetings, including schools.
We will be interviewing on a rolling basis, so please apply as soon as possible.
Parentkind is committed to safeguarding children in the schools we work and expect all colleagues to share this commitment.Appointees are subject to a DBS check.Having a criminal record will not automatically exclude applicants.
If you have not heard from us within two weeks following the closing date of the role, please presume that your application has been unsuccessful.
Senior Youth Participation Officer
Fitzrovia Youth in Action is looking for an experienced, passionate and enthusiastic person for our Senior Youth Participation Officer role. If you feel like this is you, we would love to hear from you!
The post holder will coordinate and develop our new young people drop-in programme and additional youth action programmes, aimed at engaging local young people into the work of FYA. The successful candidate will oversee the development and delivery of the drop-in sessions, as well as deliver some youth led social action programmes. The role will include recruiting young people, engaging them in co-producing fun and creative activities and workshops which will take place at the drop-ins, as well as supporting them in planning and delivering the social action programmes.
Typically, sessions will occur Sundays (TBC) and young people from the ages 8 to 18 will attend. We are also planning to start a second drop-in session from September, which is likely to run on a Friday evening.
The post holder will support young people to plan some social action programmes directly, as well as support young people into other youth-led community action programmes at FYA.
Examples of projects include youth-led football tournaments, street parties and festivals and peer education activities.
This is an exciting opportunity for FYA as we are elated to have our first drop-in session at our Warren Centre, as we want to reach as many local young people as possible and provide opportunities of social action and support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As Project Support Officer you will support the Northern Area Manager and Regional Manager with volunteer recruitment, documentation of training (such as DBS, references, Food Safety Level 2, First Aid), giving our volunteers a fantastic experience, guest outreach and giving extra support to our Yorkshire & The Humber projects to aid development and growth within the region.
Our projects are run by volunteers and supported by Regional Managers, through recruitment and training of volunteers. Your role will be to support the Regional Manager so that they can manage more projects, along with supporting the Regional Manager with expansion plans within their areas. This support could range from developing relationships with our food suppliers, researching local organisations to support with guest outreach, and recruiting new volunteers for the region.
You will have excellent written and verbal communication skills, and be able to talk confidently to external people about our Projects. You will also be a good organizer, with the ability to manage multiple tasks within multiple Projects. You will have a passion for food and cooking, and be committed to our objectives and ethics.
The role will require attendance at our Community Meals projects in Leeds, Sheffield, Hull and Bradford, with occasional evening and weekend work. A full driving license and access to a vehicle for work purposes is essential for this exciting role.
Benefits: We offer 26.5 working days (this includes 3.5 days for the Christmas close down) plus additional holiday for length of service, up to a maximum of 30 days (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.
How to apply: Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.
Deadline for your application: 11.59pm on Wednesday 3rd April 2024. Interviews are scheduled for the week commencing 8th April.
Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We do not hold a sponsor licence therefore we are unable to provide visa sponsorship.
The client requests no contact from agencies or media sales.
HR/ People Officer - Volunteering (Hybrid)
Hybrid: 1-2 days at head office and LWT sites per week, remaining can be worked from home
Flexible working will be considered
We’re looking for a People Officer to help achieve our vision of London alive with nature, where everyone can experience and enjoy wildlife. Joining our People & Organisational Development team, you’ll initially have a strong focus on helping to shape and continuously improve our volunteering programme across our sites. This role will then have the opportunity to develop into a generalist HR/People role.
This role could suit someone with similar experience in a volunteering support/ coordinator role who is interested in developing a career in HR/People, or someone from an HR background within the charity sector.
Role & Responsibilities
Initially, your role will predominantly be focussed on improving and transforming volunteer management and experience at our organisation for the first 12 months. There will also be HR/People elements which long term, will expand further into more of a generalist role.
- Act as the supporting partner to our volunteer managers, guiding them through processes and best practice and providing regular training
- Support our volunteer managers with recruitment and onboarding of volunteers
- Support with the implementation of our new volunteer management system, and it’s ongoing administration
- Seek ways to improve our current volunteer programmes, ensuring volunteer managers are supported and volunteers have an excellent experience with us
- Support on the creation of a recognition programme
What’s in it for you?
Salary: £30,065
Tenure: Permanent, full time contract
- 25 days annual leave pro rata plus statutory holidays and Christmas closure
- Access to benefits platform including discounts on retail, dining and days out
- Salary sacrifice schemes including bike, gym membership and nursery
- Enhanced maternity, paternity and adoption pay
- Enhanced flexible working policy from your first day
- Enhanced sick pay from your first day
- Access to a free Employee Assistance Scheme to support you inside and outside of work
- ‘Staff Day’ once a quarter
Our ideal Volunteering & HR Officer
- Experience in a similar role, or in an HR role within the charity sector with a good understanding of volunteering
- Good understanding of compliance, best practice and upholding organisational policies and procedures
- Experience delivering training sessions
- Ability to transition between long-term project planning and day-to-day delivery
- A strong understanding of EDI
(Please see job description for full person specification)
Closing Date: 1st April 2024 at 9am
Interviews to be held: Week commencing 8th April
Does this sound like you? We’d love to hear from you!
Our vision is a London alive with nature, where everyone can experience and enjoy wildlife. In order to achieve our goal of engaging everyone in protecting London’s wildlife for the future, we know that our staff team needs to better reflect and represent all of London’s communities. We are committed to ensuring equal opportunities for all. Alongside our inclusive Talent policy which outlines are commitments including giving fair opportunities to ex-offenders, we also offer an enhanced flexible working policy which is available to you from your very first day.
Head of Youth Programmes (Hybrid)
We’re looking for a People Officer to help achieve our vision of London alive with nature, where everyone can experience and enjoy wildlife. Joining our People & Organisational Development team, you’ll initially have a strong focus on helping to shape and continuously improve our volunteering programme across our sites. This role will then have the opportunity to develop into a generalist HR/People role.
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