Windsor Homeless Project (WHP): Assistant to the WHP Manager
ABOUT THE ORGANISATION
The Windsor Homeless Project (WHP) helps local homeless and vulnerable people rebuild their lives through a simple, three step process:
- Engage: providing compassion and a listening ear at our drop-in centres.
- Empower: assessing individual needs and enabling each guest to make their own decisions and work towards their own goals.
- Rebuild: providing a choice of ongoing support by working with local specialist organisations once a guest has been housed.
Make a difference to our community by supporting the vulnerable and homeless. An exciting new role has been created to work alongside the WHP Manager and support them with all aspects of their work, including:
- Creating a hospitable, respectful and hopeful environment where guests needs can be assessed and help can be offered to meet those needs.
- Supervising Project staff and volunteers.
- Maintaining strong relationships with partner agencies.
- Managing external communication and relevant administration tasks.
Experience of working with people with complex needs, vulnerabilities and challenging behaviour is important and, in addition, the successful candidate will need to:
- Have a heart for vulnerable people and be dedicated to positively impacting their lives.
- Have a flexible approach to work and a willingness to undertake any task that needs doing.
- Be able to build positive and collaborative relationships with colleagues, volunteers, partners and guests.
- Demonstrate excellent interpersonal and communication skills.
- Have a satisfactory enhanced DBS check for working with adults at risk.
- Be present at, and take the lead when the WHP Manager is not there, in the Project sessions.
- Deal with difficult and problematic situations in a sensitive manner.
- Support in assessing guests’ needs and helping to meet those needs.
- Solicit feedback from guests to improve services and outcomes.
- Support guests in their ongoing journey including tenancy, job opportunities, universal credit application etc
- Assist the WHP Manager in the general management of staff and volunteers.
- Assist the WHP Manager to maintain strong relationships with partner agencies.
- Assist in the preparation of reports for the Steering Group and Trustees.
- Carry out routine administration
- Input into the maintenance of the Project’s website and Facebook page.
- Assist in compiling and circulating a monthly Homeless Project newsletter.
PLACE OF WORK
The role is based at our drop-in centre at Holy Trinity Garrison Church, Trinity Place, Windsor SL4 3BB.
HOURS OF WORK
This is a part time role of 20 hours per week. Core hours are Mon, Weds, Fri 10.30am – 2.45pm (every week) and Saturday 12.30-2.30pm (once a month). These core hours will be spent at the Project. Other hours can be worked flexibly.
HOW TO APPLY
Please send your CV with a covering note, outlining why you are applying for this opportunity and the three most relevant skills or attributes you would bring to the role.
The closing date for applications is Monday 30th September 2019
The client requests no contact from agencies or media sales.
You will join a national charity as a Mentoring Coordinator to deliver mentoring support to prisoners as part of our client’s Through the Gate service at HMP Wandsworth.
Mentoring Coordinator Responsibilities:
- You will lead a team of volunteer mentors to provide specialist person-centred support to men leaving prison.
- You will be passionate about working with volunteers and supporting people with complex needs.
Mentoring Coordinator Requirements:
As a co-ordinator for the service locally, you will need to build and maintain effective relationships with prisons, Community Rehabilitation Companies and community agencies, ensuring successful referral and feedback mechanisms are in place and providing timely and regular information to the Service Manager with regards to targets, progress and issues.
About our client:
Our client is a national charity that supports offenders, ex-offenders, and their children and families.
Location: HMP Wandsworth, London
Job type: Part Time, Fixed Term Contract
Hours: 18.75 hours per week
Salary: £12,500 per annum (£25,000 pro rata)
Benefits: Generous Holiday Entitlement & Other Benefits
Closing date: 25 September 2019
Interviews commencing week beginning: 07 October 2019
This post is subject to a 6 month probationary period, verification of identity and proven right to work in the UK, satisfactory HMPPS / MoJ Security Vetting and satisfactory employer references covering a minimum of 3 years.
Please be aware that this role is subject to prison clearance, an enhanced DBS and references.
Our client welcomes all applications including ex- offenders, (appointment to post will be subject to a risk assessment).
You may have experience of the following: Mentoring Co-ordinator, Service Manager, Service Coordinator, Volunteer Manager, Volunteering Manager, Case Worker, Family Support Worker, Social Worker, Volunteer Coordinator, Volunteering Coordinator, Project Coordinator, etc.
Hours: Part time, 21 hours per week (over 3 days, ideally Tuesday, Wednesday and Thursday).
About The Hope Programme
The Hope Programme is a registered Charitable Incorporated Organisation (CIO) in Bedfordshire working with victims - survivors of sexual violence to reduce their trauma. We provide specialist support to people over the age of 10 years, in safe counselling facilities.
We are looking for a friendly and welcoming person to work with our volunteers, staff and clients. You will act as a first point of contact on the support line and importantly, ensure the office runs smoothly.
We are innovative, well established and recognised for high-quality services to reduce the distress and trauma of sexual violence. We understand and respect diversity and that each person will have different responses to the crimes.
About the Role
We are seeking an energetic, flexible and confident person to join our busy team to provide admin support to home-based counsellors and a responsive first point of contact for victims. The successful candidate will be empathetic, calm and highly flexible – able to think creatively and adapt to any situation.
You will lead on the further development of volunteering in Hope - encouraging and supporting engagement with our existing volunteers, helping us to recruit more active volunteers and developing new roles, previous experience working with volunteers is essential.
You will also be an integral part of the admin team helping to ensure that Hope runs smoothly on a day to day basis, answering the helpline, recording information, arranging meetings and data management will be second nature to you.
The role is a fixed term contract up to April 2020 with potential for an extension subject to funding.
Skills & Abilities
The ideal candidate will have:
- At least 2 years’ experience of working as an administrator
- Excellent knowledge of Microsoft packages
- An understanding of national and local contexts of rape and sexual abuse
- Experience in using social media
- Experience in planning meetings and training
- Have an empathetic and clear telephone manner
- Look after your own well-being.
To apply for this position, please send the following documents;
- CV (no more than two sides of A4)
- Cover letter
- Completed Application Form
Friday 20th September
Week commencing 23rd September
Are you passionate about road safety and interested in using your medical knowledge and experience to improve our standards for driving? Then we want to hear from you.
The DVLA is looking for GMC registered and licensed consultants who have an outstanding record of achievement, personal credibility and senior level experience to join our Medical Advisory Panels.
The DVLA plays a vital role in making Britain’s roads safe. To ensure that every motorist meets the required medical standards for fitness to drive, we actively work with the Panels to set the medical standards and shape policy and guidelines for over 48 million driving licence holders.
The Panels help maintain and improve road safety by providing the Secretary of State for Transport, the Department for Transport and the DVLA with expert advice about a wide range of medical conditions and their impact on driving.
This unique opportunity will provide you with a set of fascinating challenges. These will not only widen your professional development in the field of setting driving standards, but also see you work with other leading experts in both your own and related fields.
We have a number of expert member and panel chair positions across all six of our medical panels which specialise in driving and:
Alcohol, Drugs and Substance Misuse
Disorders of the Cardiovascular System
We are looking to recruit into these Panels for an initial term of up to 5 years. If successful, you will start your membership in the next round of Panel meetings in either March or October 2020.
Closing date: Midnight on Sunday 22 September 2019
Please note, the Civil Service Pension is not available for these posts.
We are recruiting a new coordinator for the London Friend LGBT counselling service. This role will oversee the management of our busy specialist LGBT counselling service, including managing referrals; recruiting and developing volunteer counsellors; recruiting and liaising with clinical supervisors; and maintaining accurate records. The post also has line management responsibility for one paid part-time specialist domestic abuse counsellor.
The client requests no contact from agencies or media sales.
Poole Arts Trust Ltd is the charity responsible for managing Lighthouse, Poole’s Centre for the Arts, a leading, nationally recognised world-class venue rooted in its community, where anyone can come and enjoy the arts.
As the largest Arts Centre outside of the Capital, the venue is home to a diverse range of live art genres in its programme by local, global and emerging artists. It presents c.560 performances and 600 film screenings each year of Theatre, Music, Dance, Film, Contemporary Circus, Comedy and Light Entertainment. There are opportunities for people of all ages and abilities across the Dorset region to engage and participate and support for new talent to perform in this iconic building.
Lighthouse is the home of the internationally acclaimed Bournemouth Symphony Orchestra. We receive public funding from BCP Council and from Arts Council England – as a National Portfolio Organisation.
We are seeking new board members to support the senior management to drive our continuing success and fulfil our ambitions for the future. You will help to shape overall strategy, ensure the quality and compliance of our governance and trading activities and provide invaluable independent guidance and judgment to help us realise our vision.
Joining an experienced board, new Trustees will have substantial senior-level experience and expertise and will be able to work at a strategic level alongside Lighthouse staff.
Whilst we welcome expressions of interest from all candidates, we are particularly keen to hear from applicants with the following knowledge and experience:
- Strategic commercial / facilities management
- FE/HE Education
Trustees are a non-executive voluntary role and a minimum term of three years’ commitment is required. Trustees serve as non-executive directors for one or two terms and time is given voluntarily. Meetings take place five times a year plus an annual away day. Trustees will also be asked to become a member of a small subcommittee that focuses on a particular subject or area.
We aim to have a wide range of people on the Board and seek to be representative of the diverse population and community of the South West. Previous board experience is preferable but not essential.
In return, we will strive to offer a lively, friendly and interesting place to contribute to, a unique opportunity to help progress an ambitious organisation and of course opportunities to experience many wonderful performances.
The client requests no contact from agencies or media sales.
This is a new part-time role within the Visitor Experience team which focuses on supporting our indispensable team of over 160 Visitor Experience Volunteers and Guides and aims to ensure we provide a warm and inclusive welcome to each and every visitor and the highest standards of visitor experience on the Cathedral floor. The post-holder works collaboratively with the Cathedral's central Volunteer Coordinator. Visitor Experience Manager (Volunteers) works flexibly over the whole week to have regular day-to-day contact with the Volunteer Team Leaders and wider volunteer team members.
The Visitor Experience Manager (Volunteers) is responsible for:
- Managing day-to-day working relationships with Cathedral Floor Volunteer Team Leaders (x 13) who co-manage the Visitor Experience Volunteers and Guides; building effective relationships with the wider volunteer team members (approximately 10-15 per day from Sunday to Saturday), providing guidance, direction, support and nurture.
- Ensuring that the volunteers are deployed throughout the Cathedral according to agreed plans and that the requirements for booked tours or special events are communicated in a timely manner to the Volunteer Team Leader or team members as appropriate.
- Ensuring effective two-way communication with volunteers, in line with wider internal communication policies and plans, maintaining regular face-face contact and support via email, post or other media; responding to volunteer feedback.
- Working in collaboration with HR and the Volunteer Coordinator to implement the Cathedral's volunteer strategy, ensuring the volunteer policies and procedures are applied to the Visitor Experience Volunteers and Guides.
- Ensuring all administration and record-keeping in relation to Visitor Experience Volunteers is carried out in a timely and efficient way, including issuing and receipt of key documents, policies and other useful information about the Cathedral and its activities.
- Working with the Volunteer Team Leaders to monitor and assess volunteer performance and, where needed, identify additional support or training needs, resources required or other actions.
- Liaising with the Sales Administrator to provide guides for external groups and clergy and out of hours bookings.
- Coordinating the quarterly Volunteer Team Leaders' meetings, and using the outcomes of these meetings to further improve and develop the team.
- Following up on sickness and other situations of personal challenge, liaising with the Chaplain and/or HR as necessary.
- In conjunction with the Head of Visitor Experience, Volunteer Team Leaders and HR, administering the planning and logistics for volunteer recruitment, consistent with our recruitment policy, including Safer Recruitment.
- In collaboration with the Training and Development Officer, planning and administering induction and training, ensuring the volunteers receive mandatory training including on safeguarding, security and health and safety.
- With the Training and Development Officer administering the formal Volunteer Guide Training programme; this includes but is not limited to arranging speakers, trainers and invigilators; booking rooms and ensuring mock tours are fitted into the Cathedral diary; developing study materials and a syllabus and communicating important information to trainees; liaising with the Institute of Tourist Guiding as relevant.
- Supporting the Head of Visitor Experience on developing, updating and applying Risk Assessments as they relate to the Visitor Experience Volunteers and Guides team and consistent with the Cathedral's policies
- Maintaining up-to-date personal details, volunteering and training records, in line with the Cathedral's data protection policies.
- Maintaining tour participation numbers; monitoring patterns and collating information.
- Attending regular Visitor Experience Manager team meetings to ensure consistency of management approach and efficient sharing of information.
Any other appropriate duties that the line manager, senior management or Chapter may request from time-to-time.
We are looking for someone with:
- Demonstrable experience of daily operational team management of a visitor attraction or similar, with a practical mind and good problem-solving ability;
- Excellent relationship-building and inter-personal skills, including effective listening skills;
- Proven successful experience of working with volunteers and understanding the different motivations and issues around volunteering;
- A collaborative working style, able to work well with the Volunteer Team Leaders, colleagues in the Visitor Experience Team and others across the Cathedral, especially the central Volunteer Coordinator and other HR and training colleagues;
- Experience of creating, administering, developing or delivering training programmes;
- Ideally, experience of recruiting volunteers;
- Certified First Aid training or the willingness and ability to complete the training;
- Good written and oral communications skills;
- Proven, successful experience of administration and coordinating meetings, with accurate record-keeping skills, awareness of data protection and excellent task completion; and
- Who has a flexible approach to working, and is able to work on each of the seven days of the week to cover all teams, who work Sundays to Saturdays.
The successful candidate will be in sympathy with, and in their work support, the Christian aims and mission of St Paul's Cathedral.