Volunteer Management Jobs

Office Administrator - Donor Communications and Volunteer Liaison

Friends of the Holy Land are looking for an energetic, dedicated individual to join our fast-moving, growing charity.

Friends of the Holy Land has a small network of volunteer supporters around the country and an expanding number of financial donors. This new role will be responsible for communicating with these two communities, with a focus on preparing monthly emails to supporters, monitoring and moderating social media accounts, liaising with external partners to deliver external communications, developing donor stewardship and growing our volunteer network.

The role will also be required to help with regular office duties and will need to be familiar with all aspects of administrative support for the operational success of the charity. You will need to be comfortable working in a faith-based organisation, talking to supporters across the UK and with our partners in the Holy Land, and be competent in creating communications.

Essential Qualifications and Skills

• Office experience
• Must have strong computer skills using Microsoft office (ideally Office 365).  CRM training will be provided as necessary
• Excellent written and verbal communication and inter-personal skills
• Ability to proof-read with attention to detail
• Ability to write and design short communications, e.g. emails, posters (ideally)
• Pro-active with the ability to multi-task and work independently and with changing priorities
• Confident phone manner and a friendly demeanor - be a 'people person'
• Be comfortable working in a faith-based environment
• As part of a small team, a problem-solving, can-do attitude is necessary along with an unflappable demeanor
• Experience of CRM systems helpful but not essential
• Experience managing Social media accounts desirable

This is a full time post and will be office based in an easy location with parking.

Engagement Manager

12 Month Contract
Job Ref: V501
Hours: 28 hours
Salary: 25,000
Start date: ASAP
Location: Homebased (travel within the Suffolk area)
Closing date: 21st April 2024  
Interview date and Location: W/c 22nd April, Microsoft Teams

Volunteering Matters

Everyone in the UK should have the opportunity to thrive. So we bring people together to overcome some of society’s most complex issues through the power of volunteering.

We partner with communities to overcome adversity, tackling social isolation and loneliness, improving health, developing skills and opportunities and making sure young people can lead change. And because we’re a national charity, we do this at scale, sharing our expertise and building partnerships to make an even bigger impact.

We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

Role Purpose

Volunteering Matters is recruiting an Engagement Manager to join their Youth Social Action Team (YSA) in Ipswich. This is an exciting opportunity to work on the new National Citizenship Service (NCS) programme, contributing to the positive development of young people across Suffolk. As part of the #iWill Movement, this role involves coordinating youth social action initiatives in collaboration with various stakeholders and empowering young people to shape their communities.

This is a Hybrid role, working from home as well as across Suffolk. The successful applicant will become part of our dynamic Youth Social Action Team and will be part of shaping our vision in embedding #iWill movement and Volunteering Matters values across Suffolk, championing the voices of all young people. This unique opportunity would best suit a person who is adaptable, creative, driven, reflective and able to self-manage their own workload and volunteer team. 

 Key Duties

• Recruit and train volunteers to support with planning, advertising, and delivery of NCS package.
• Manage and facilitate 12-week and bespoke NCS programs, offering unique experiences to young people aged 16-17.
• Ensuring innovative and creative approaches to keep young participants invested in the program.
• Mobilize young people into numerous opportunities, fostering their development and employability readiness.
• Ensure that safe practice and our commitment to safeguarding young people is embedded and adhered to, throughout all our program delivery.
• Demonstrate a commitment to empowerment and equity for young people by elevating young people's voices across Suffolk and encourage their active involvement in shaping services.
• Work closely with Arts and Heritage sector to celebrate and platform young people's passion for change.
• Support the recruitment and scope of our NCS package, by actively recruiting schools and colleges to engage their students in our programs.
• Build and maintain strong, long-lasting partnerships with education institutions, local businesses, funders, families, care institutions, and other organizations supporting youth empowerment.
• Collaborate with these stakeholders to create opportunities for young people traditionally excluded from such programs.

Requirements:

· Embrace diversity and promote inclusivity throughout program activities.

· Understand the importance of working together with your team  to reduce barriers that can impact young people’s learning.

· Demonstrate a sound understanding of safeguarding principles and ensure the safety and well-being of all participants, staff, and volunteers.

· Maintain accurate records of program activities and participant progress.

· Submit regular stats, case studies and updates to relevant team members or stakeholders.

· Demonstrated experience in managing youth-focused programs or initiatives.

· Familiarity with National Citizenship Service (NCS) programs or similar youth engagement projects is an advantage.

· Knowledge of safeguarding, diversity, and equality principles.

· Innovative and creative mindset to deliver engaging programme experiences.

· Proven ability to build and maintain partnerships with stakeholders.

· Passionate about empowering young people and promoting equity throughout delivery.

Qualifications:

Relevant experience and values alignment is more important for this role than specific qualifications.

Location

This role is flexible and will be homebased and/or office based or a mixture of both. Working patterns will be agreed with your line manager upon commencement of the role. The role will require travel into, throughout London regularly.  The postholder will require good internet access to enable remote working, and a suitable home office/workspace. IT equipment and infrastructure will be supplied.

Our Values & Way of Working:

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

Diversity & Inclusion 

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups. 

Disability Confident & Reasonable Adjustments: 

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert.

To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application or contact our HR team for more information. 

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History. 

GDPR Statement 

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

Schools Coordinator

Position: Schools Coordinator

Salary: £26,388 plus £500 home working allowance per annum (to be pro-rata to 0.5fte)

Location: Remote - North West - Chorley, Liverpool, North Lancashire, Ormskirk, Sefton, South Ribble, Southport, St Helens, West Lancashire, Wirral

Vacancy Type: Permanent

Working Hours Per Week: Part time, 17.5 hours per week

Closing Date: 23rd April 2024

The Role:

In 2021, the organisation announced a new 10+ year strategy to make the biggest impact they can to stop child abuse and neglect. The Local Services teams are an essential part of how three main strategic goals will be delivered: 

• Everyone plays their part to prevent child abuse 
• Every child is safe online 
• Children feel safe, listened to and supported

Local Services brings together their work in schools, local campaigning and direct services across 9 regions and nations. The North West Schools Service team plays an integral part of the mission as it's responsible for delivering the schools offer.  

Key responsibilities include:

• Be the single point of contact for primary and secondary schools within the designated area, including non-mainstream settings
• Coordinate the delivery of the Speak out. Stay safe programme
• Promote the secondary school offer 
• Be responsible for overseeing the delivery of volunteer led workshops to 6-7 and 9-11 year olds
• Lead and manage a diverse team of existing volunteers 
• Work to set targets and KPIs
• Be responsible for building and maintaining internal and external relationships
• Recruit, train and retain new or existing volunteers providing ongoing development 
• Maximise opportunities and partnership working 
• Be confident in presenting to stakeholders, such as local authorities and senior school leaders
• Represent Local Services and the organisations Schools Service in the public forum
• Be an active contributor to internal projects and workstreams

About you

As a member of the team, the charity's organisational values and behaviours would be important to you. We want someone who will take a child-centred approach, has a strong belief in the rights of children, and has a clear understanding and commitment to equality, diversity and inclusion in all aspects of life and practice. 

As Schools Coordinator:

• Do you have experience of delivering or arranging programmes in either educational or safeguarding settings?
• Do you work well towards set targets/KPIs and objectives?
• Do you have experience of management, retention and recruitment of volunteers?
• Do you have well-developed communication and influencing skills?
• Do you have experience of following safeguarding procedures? 
• Can you work with diverse groups of people?
• Do you have effective time management, planning and organisation skills?
• Do you work well as a team and work well remotely? 

If so, we would love you to apply for the Schools Coordinator position.

In Return

You will be offered the experience of working in a well-established charity that sets high standards and expectations on improving the lives of children, a variety of rewards and benefits including generous annual leave, employee benefits and assistance programme, pension and life assurance schemes. 

Join this amazing organisation and you’ll become part of a team that cares about the work they do and the people they work with. You’ll discover opportunities to grow, along with challenges and a shared purpose that’ll bring the best out in you. And you’ll get to find your own way to make a difference that means more, and that impacts millions of young lives.

Other roles you may have experience of could include: Schools Coordinator, Schools, Coordinator, School, Coordination, Education Coordinator, Education, Education Manager, Program Coordinator, Education specialist.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Huntington's Disease Association is a UK registered charity that supports people affected by Huntington's disease across England and Wales. We provide information, advice and support to families, friends, and healthcare professionals.

We are looking for an experienced Volunteer Manager to support and inspire those who volunteer for the charity. You will lead them in line with the vision, mission and values of the charity and work to fulfil the goals of our strategic plan. You will strengthen our current volunteering strands with effective governance and great communication and will develop new volunteering opportunities within the charity.

You will manage our volunteer-led Branches and Support groups who offer peer support, fundraising opportunities and activities locally. You will also manage HD Voice, our panel of volunteers, who contribute to the internal development of the charity and ensure that the voice of the Huntington’s community is at the heart of research into the condition.

You will co-ordinate all aspects of the volunteer journey from recruitment, selection, induction, training and ongoing support and develop effective policies, procedures and guidance for volunteers as well as developing an effective monitoring and evaluation process.

We are looking for someone with strong volunteer management skills who has experience of training volunteers and of writing policies, procedures and guidance in line with data protection guidance. Also someone with great communication and relationship management skills who has experience of managing volunteers at all stages of their volunteer journey.   

There will be regular evening and weekend work as many of our volunteers work themselves so need the support out of office hours. There will be a need for travel across England and Wales. 

This is a fantastic opportunity for the right candidate to bring their knowledge, skills and experience to our organisation.

We offer great benefits including 25 days annual leave plus public holidays (pro rata for part time staff), a pension scheme with 3% employer contribution, a tax-free working from home allowance, a Medicash scheme, a flexible working approach, a supportive and positive working environment and fantastic learning and development opportunities.

We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing, we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. The completion of this form is voluntary.

The Huntington's Disease Association is looking for someone with the ability to work in a way that promotes the safety and wellbeing of adults at risk, children and young people. We follow safer recruitment practices to ensure we are safeguarding the people we work with. We require the successful candidate to provide two employment references and undergo a Disclosure and Barring Service (DBS) check for enhance disclosure before joining the charity.

Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website.

Click on 'apply' to begin your application. To ensure your consideration, please upload both a CV and cover letter. Your cover letter should include why you are applying for the role and how you meet the requirements of the person specification. The job description and person specification can be found within the job vacancy pack.

Applications submitted without a CV and cover letter will not be considered.

Closing date for applications is Friday 3 May 2024, 5 pm
Interviews will be held Friday 17 May 2024.

Want a job where your skills play a part in making a tangible difference in the lives of girls locally as part of an established and well respected charity?  The opportunity to work your hours flexibly, and be part of a dynamic, passionate and supportive team? 

If this appeals to you and you have strong administrative and organisational skills, adaptability and an eye for detail, and ideally experience of finance administration, we'd love to hear from you!

Flourish is a growing charity with a small, friendly staff team working at the Sydni Community centre in Leamington Spa, making a big impact on the self-esteem and mental wellbeing of girls aged 10-18 as well as providing support to families, communities and schools. 

This role is part-time with term time only working, and is based at our Flourish office, with opportunities for personal and professional development. 

Person Specification

Knowledge and Experience
● Minimum 1 year of experience working in an administration role (or role with these as a significant element) is essential
● Experience of financial administration/bookkeeping is desirable
● Experience of using Xero or similar accounting software is desirable
● Working as part of a team to achieve specific goals within given deadlines
● Supervising/managing volunteers
● Voluntary experience working with young people
● Compiling numerical and literary data into succinct and informative reports and reviews
● Knowledge and understanding of working with confidential data, and Privacy and Confidentiality

Skills and Abilities
● Excellent interpersonal skills
● Ability to manage and prioritise multiple tasks and complete them efficiently
● Produce work to a high standard with a high level of accuracy
● Ability to handle confidential information
● Use creative and innovative ideas to tackle challenges
● Excellent personal time and task management
● Ability to work on own initiative and without supervision
● Fully computer literate and comfortable with the main Microsoft Office tools, G-Suite (Gmail and Google Drive) and databases, internet and emails.

Qualities
● Organised with a good attention to detail
● Values integrity and transparency
● Passionate about the work of Flourish and young people’s wellbeing
● Sympathetic to the aims and Christian ethos of Flourish
● Trustworthy and reliable with confidential information
● Excellent problem solving and creating systems and solutions
● Disciplined at managing own time and workload
● Able to take direction from line management.
● Warm and friendly nature.

What does BCP do?

Broxtowe Community Projects (BCP) is a small charity (registered number 1195969) based in Beeston, Nottinghamshire. We work across the geographical borough council area of Broxtowe (NG9 and NG16 postcodes) to alleviate poverty, isolation and hardship. Please see our profile page for an in-depth look at what we do, our values and purpose, or visit our website to find out more. 

This is an exciting year for BCP in terms of solidifying our growth and development, and this is where you come in! We are looking for an operations manager to help oversee our existing projects as well as those in development, along with ensuring smooth day-to-day operations remain smooth. Our ops manager will support our staff, admin, and volunteer team leaders to ensure they feel supported and empowered in their roles, The role will also undertake and ensure effective monitoring and evaluation of our funded projects so that we can maintain positive relationships with our current funders and confidently seek relationships with new funders.

You will be someone who is compassionate and has a real understanding and empathy around the determinants of poverty and you will want to make a tangible difference to peoples' lives. You will be a creative thinker, with excellent data analysis skills and a high emotional intelligence. You will be confident managing multiple projects and able to maintain focus on both the day-to-day running of our core projects, such as the foodbank, as well as implementing and overseeing shorter term and one-off funded projects.

You will be confident working with people across multiple levels of the organisation, including key stakeholders, and feel empowered to make suggestions and recommendations to our board of trustees. You will also be someone who is well organised, with good people skills, as well as willing to engage with service users and key partners in finding solutions to emerging issues effecting peoples' lives, such as the cost of living crisis.

Interview: shortlisting will take place on 21st April and interviews will be held on 26th April

Hours of work: 25 hours p/w. 15 hours from our offices minimum, the rest is flexible and can be worked from home by agreement. Pattern of work to be agreed but some flexibility will be required including evenings and occasional weekends to attend meetings and events. The postholder will be present for walk in sessions and social supermarket sessions. 

Location: Various, including our Beeston base, activity sites across Broxtowe and from home

Overall purpose of the post:
To manage the day-to-day running of this growing charity in Broxtowe and ensure its continued development, working proactively with the trustees to provide day-to-day operational coordination and implement agreed development initiatives.

To coordinate current projects, with a particular focus on the foodbank, and to establish additional services in accordance with community needs.

Principal duties:

• To promote the aims, objectives and values of BCP, primarily the development of a sustainable community.

• To provide effective supervision, management and oversight of the day to day administration of the charity, including HR/staff, maintenance of user data, arranging DBS checks and overseeing the implementation policies and procedures.

• To support and oversee the volunteer coordinator to manage a team of volunteers, providing them with ongoing training, support and opportunities.

• To support and oversee the admin assistant providing them with ongoing training and support 

• To develop and execute an effective communication strategy, creating promotional materials, press releases and maintaining the BCP Facebook and Instagram accounts.

• To oversee day to day financial controls in partnership with the treasurer

• To actively represent BCP at relevant meetings and events when required by the trustees.

• To oversee the day-to-day coordination of BCP resources. This will include acting as a key holder for BCP.

• To report regularly to the BCP trustees.

• To ensure safeguarding (children and vulnerable adults) is properly managed.

• To monitor changes in food safety regulations, keep accurate records in the safer food better business food management record and to effectively manage health and safety/food safety policies as required by the law and by instruction from the trustees.

• To undertake personal development training as required.

• Any other tasks as required by the charity, within reasonable expectations

• To Staff and coordinate walk in sessions and social supermarket sessions

Please note, this post will involve working directly with children and vulnerable adults. An Enhanced Disclosure from the Disclosure and Barring Service including a check of barred lists will be required for the post-holder.

PERSON SPECIFICATION

• Administrative skills including data storage, use of computer, Microsoft Office software and internet
• A can-do attitude with evidence of previous successful initiatives that have improved community facilities or the lives of residents in a local community
• Experience of managing budgets and preparing financial reports.
• A commitment to non-discriminatory practice and equality of opportunity
• Willingness and ability to undertake training and development
• Access to own transport (for which a mileage allowance is payable) or willingness to use public transport to attend our projects across Broxtowe
• Previous experience of successful fundraising activity with examples.
• Previous experience of working with volunteers in a community setting.
• An understanding of Broxtowe communities and the issues that affect local residents.
• Ability and willingness to work flexibly according to the needs of the job including evenings and weekends where necessary
• An awereness of food hygiene practices, willingness to undertake a level 3 course in food hygiene and understanding of health and safety and COSHH systems.
• effective project monitoring and evaluation skills
• experience of coordinating multiple projects and budgets with competing deadlines 

Make a real difference to the lives of people with disabilities.

“I am extremely proud to be working for Scope, this has to be the best role in my working adult journey, I love my job and I love working with my team” - Newbury Shop Manager

“I’m a new manager and it is amazing to hear how many amazing people there are in our Scope retail team, it makes me feel so proud to work for such a brilliant company” – Wellingborough Shop Manager

“What a fantastic company to work for, Scope keep us connected” – Leek Shop Manager

 Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail experience and are looking for the next step in your career?

If you answered yes to these then we have the perfect opportunity for you.

Your role

As Shop Manager, you’ll have autonomy to run Scope's Batley Shop using your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You will have relevant experience in retail but a great attitude and willingness to learn is just as important.

About you

As Shop Manager you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a management role as the next step in your career. To be successful, you’ll need a commercial, can-do attitude and always put the customer’s needs first. You’ll be a dedicated team player with a strong work ethic, a great attention to detail, solid IT skills and a creative eye for displays. We ask you demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people.

About working in our shops

Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver Everyday Equality for disabled people and their families.

Permanent - 35 hours per week

Location - 74 Commercial St, Batley, WF17 5DS

Shop hours

It’s important for you to know that Scope Charity Shops are open every day. So some weekend and Bank Holiday cover is needed. Our full time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Equality, diversity and inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We encourage everyone to embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including:

• 35 days annual leave
• Flexible working (where we can)
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
• Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more

Who are we at Scope?

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.

If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today! 

Please note that successful candidates will be subject to an enhanced DBS check.

Please note applications will be reviewed on a rolling basis, and interviews may take place and an appointment be made before the closing date. Early applications are therefore encouraged.

Award winning, registered charity Future Living Hertford is seeking an Operational Chief Executive Officer.  This vacancy has arisen as a result of the planned retirement of the current post-holder who founded the charity and has overseen the evolution, continued growth and huge success of the Charity for the last 10 years.

We are a well-established, forward-thinking organisation propelled by innovation, passion and flexibility. Our success stems from our ability to adapt to the evolving needs of our vulnerable clients and local communities. The charity is strongly supported by a committed and fully engaged Board of Trustees.

Working to a three-year plan that is always ambitious and stretching and supporting a highly skilled and committed staff team across Hertfordshire,  this is a rare opportunity to lead a very exciting organisation into its next phase of development.

We are seeking to appoint an individual that puts community and delivering quality services at the heart of everything they do in line with our values of, Respect, Integrity, Safety  and Community and possesses vision to take the charity to its full potential.

We are a Charity with a difference, we don’t have one mission, we support our clients and community in varied and innovative ways with programmes they participate in developing and delivering.  We support them in leading self directed and flourishing lives.  We are seeking an inspirational leader who is entrepreneurial and creative.

The qualities that we are seeking in applicants for this role are:

●Client/Volunteer focus

●Hands-on

●Involved

●Inspirational

●Flexible

●Motivational

●Appetite for growth

●Leadership

●Integrity

Chief Executive Officer

●Hours of work: 37 Hours per week plus occasional evening events

●Salary: £50,000 - £60,000 per annum (plus 5% employer pension contribution) dependent upon qualifications and experience.

●Holiday: 25 days plus 8 public and bank holidays.

●Location:Vale House, 43 Cowbridge Hertford, SG14 1PN with the ability to travel throughout Hertfordshire when required,

●Responsible to: Future Living Hertford Chair of Board of Trustees

The qualities that we are seeking in applicants for this role are:

Community focus – the successful candidate could be someone from within the locality, someone who had a proven track record of delivering for a community in a meaningful way or indeed someone from another sector with transferable skills and a demonstrable desire to support communities in need. They could be connected to the community with an established network or alternatively may have proven skills in networking and building effective working relationships quickly.

Hands-on – we are a medium-sized charity and the candidate must be willing and able to be involved at all levels from operational to executive.

Involved – the candidate will be closely engaged with the Charity’s entire operation, and with local stakeholders and community leaders.

Flexible – the candidate must be able to thrive and lead within an environment of changing focus and priorities and a level of unpredictability.

Motivation – we are looking for a candidate who wants to commit to a medium to long-term career in a Chief Executive Officer role and continue to grow and evolve the organisation.

Innovation and an appetite for growth – the candidate must have an appetite to continually seek development and growth opportunities, whether through securing funding locally or nationally, social enterprise or through partnership working.

Leadership – the candidate will have highly developed leadership skills to be able to connect with our staff team and support them to deliver through their teams utilising training, development, support and if needed robust performance management measures to ensure service aims and objectives are met to the required standard and quality.

If you are looking for your next opportunity working with an award winning and highly respected organisation that is seeking continued success, growth and development then please submit your CV. 

F2F Fundraising Performance Coach

Salary: £30,000 + Car Cash Allowance

Working Hours: 37 Hours Wednesday to Sunday. Weekend Working.

Location: There are 3 roles to be based in different locations. The locations are East & West Midlands, London or North West & Yorkshire & South East. Please follow the link provided to apply for the role with your desired base location. 

Full UK Vaild Driving License Essential 

The Canal & River Trust is a charity entrusted with the care of over 2000 miles of canals, rivers, docks and reservoirs in England and Wales. These historic, natural and cultural assets form part of the nation’s strategic and local blue-green infrastructure network, linking urban and rural communities as well as habitats. Our waterways contribute to the health and well-being of local communities and economies, creating attractive and connected places to live, work, volunteer and spend leisure time. They also play an important role in mitigating the impact of climate change and provide valuable habitats and much-needed biodiverse corridors for wildlife.

We are currently recruiting for a F2F Fundraising Performance Coach's. The purpose of this role is to support the delivery of excellent fundraising results and fundraising compliance standards and specifically the delivery of performance improvements in our F2F fundraisers through coaching, training, and continuous development. The role will also involve direct fundraising where you will be expected to meet a personal target.

Key Accountabilities:

• Responsible for coaching the performance of multiple teams in the region that will consist of lone workers, pairs of fundraisers to bigger teams as the income plan increases.
• Responsible for an individual fundraising target and set of KPI’s that include inspiring people to become long-term monthly donors, generating income through contactless one-off donations and acquiring newsletter prospecting sign ups in a range of locations including residential door-to-door, town and city centres, private venues, and events and more commonly on our private land, the canal and river Towpaths.
• Acting as a hands-on fundraiser who leads by example, delivering fundraising income through signing up Friends and generating contactless income whilst demonstrating the Canal & River Trust ‘s values and behaviours.
• Generating income and being present on-site to visit fundraising teams, fundraise with them, cover sickness absence, coach performance, provide training & development of fundraisers, reinforce our culture of health & safety, embed compliance standards.
• Provide phone coaching and in-person coaching of fundraisers to support meeting their targets and KPI’s and in individual cases working with fundraisers to improve their results from their current level of performance to the required standard by equipping them with the technical and psychological training to work to their very best.
• Identify training requirements and deliver on and off field training and coaching to grow income.
• Apply the highest standards of professionalism integrity, work ethic and follow the Trust’s code of conduct consistently the core values of Excellence, Caring, Open, Local, and inclusive.
• Undertake mystery shopping, observations and internal quality control auditing of values, behaviour, and fundraising technique.
• Support and deputise for the Regional F2F Fundraising Manager by providing cover when they are on leave to support the regional strategy of inspiring new supporters and generating income through contactless giving to the F2F Fundraising programme. This includes taking responsibility for the regional fundraising targets and KPI’s.
• Working with our partner recruitment agency to arrange interviews, send out communications to candidates and sit on the interview panel with the aim of recruiting and onboarding new F2F fundraisers into the F2F programme.
• Support the delivery of performance incentives and setting up/editing teams on Evergiving and the rota.
• Provision of daily reports of observations and actions taken, areas of success, results for that day and areas of training and development identified.
• Process all sensitive and data protected information obtained by donors as confidential and in a safe and secure manner in line with the Trust’s GDPR and Security Procedures.
• Carrying out Daily Compliance training, Charity conversation, case for support and storytelling practice and Health and Safety training sessions as per directed by the Regional F2F Fundraising Manager.
• Manages feedback and complaints in a professional manner and follows the complaints process and communicates details to Regional F2F Fundraising Manager so it can be addressed in a timely and efficient manner.

Knowledge, Experience & Skills:

• Driver’s License is essential (requirement for Business insurance)
• Performance management and coaching qualifications are desirable.
• Training qualifications are desirable.
• Knowledge and experience of working within the CIOF, Fundraiser regulator code of practice.
• Significant experience of working in face-to-face fundraising industry.
• Track record of successful individual fundraising and Team leading, meeting performance targets and KPI’s.
• Experience of increasing income through performance coaching of fundraisers.
• Experience of interviewing and recruiting fundraisers.
• Experience of training and developing fundraisers.
• Experience of mystery shopping and leading on delivering performance incentives.
• Ability to work to self-managed targets.
• Ability to be adaptable and flexible to support a geographical region of the network.
• Quick and agile approach to reacting to problems or challenges.
• Confidence to approach the public, storytelling and making an ask for funding.
• Ability to use IT systems, such as an I-pad and contactless devices proficiently.
• Good writing and IT skills to support the analysis of performance management.

DBS

As this role is on the Rehabilitation of Offenders Act 1974 Exception Order applicants must state the details of any cautions or convictions whether spent or unspent on the self-disclosure section of the application form.

This job involves regulated activity with children and adults at risk as defined by the Protection of Freedoms Act 2012. Therefore, a Criminal Record check will be undertaken by the successful candidate prior to employment.

A criminal record is not necessarily a bar to employment with us. HR will advise and decisions made on a case by case basis.

This role will be a crucial part of Baytree’s Adult Education team, which currently consists of an Academic Manager, one other Academic Administrator (who is reducing her working hours after many years of service for Baytree), two ESOL tutors and the Women’s Service Director.  This new role will work collaboratively with the current Academic Administrator and the rest of the team to ensure the delivery of relevant and high-quality academic, adult education programmes in accordance with secured funding contracts.  The primary focus of these roles is to recruit, welcome and guide potential new students through the admissions process and undertake the administrative tasks necessary to ensure the smooth running of the Adult Education department, particularly the planning and delivery of high quality, relevant adult education courses.

We have an exciting opportunity to join our Sport Team. We are seeking a skilled and dedicated individual to join our Opportunities Programme as Sports Manager. In this role, you will play a vital role in overseeing our in-house and community-based Sport Project. Your aim: To help make physical activity accessible to those experiencing homelessness.

About the role:

As the Sports Manager, you will be responsible for The Sport Project. You will be overseeing the day to day running of the project and management of the team including Sports Coordinators, freelancers, volunteers, and peers. You will be leading on expanding the reach of the project, forming partnerships with like-minded organisation and charities and advocating for the importance of physical activity within the homeless sector.

In your role, you will also manage relationships for grant givers and funders, including being responsible for budgets, reporting and reconciliations. Additionally you will support the team in the wider role out of the project across the homelessness community, at time this may involve helping to deliver a proportion of physical activity and helping to engage wider groups of participants and staff.

The approach taken with clients will be psychologically informed, incorporating an understanding of complex trauma and addiction. The outcomes for your role, include developing positive and sustained relationships with external partners and helping to make physical activity accessible.

About you:

• Experience managing staff or volunteers and freelancers.
• Experience and knowledge of managing projects or partnerships.
• Experience working with people from a variety of backgrounds and in different settings.
• Your toolkit includes practical expertise in group dynamics and co-production, or you have the enthusiasm and aptitude to develop these skills.
• Experience of working or supporting vulnerable people, rough sleepers or people with mental health, physical health or substance use support needs.
• A non-judgmental approach to working with multi-disadvantaged/complex needs clients and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
• Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering .service objectives across work specialisms.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Wednesday 1st May at Midnight 

Interview Date: Wednesday 8th May 

Surplus to Supper is seeking to appoint a Site Manager. 

Don't miss the chance to be part of the team at a leading food redistribution charity in west London and Surrey, dedicated to tackling food waste and hunger in the community. Join us in our mission to make a difference in the fight against food waste and food poverty in the local area. We are seeking someone who excels at people management and thrives in dynamic environment. 

• Reports to Operations Director

• Ensures and enables successful day-to-day food collection and distribution operations by providing consistent support, guidance, and management to the volunteer Foremen.

• Ensures all agreed operational Surplus to Supper processes are followed consistently every day.

• Provides an on-going link and communication from one day shift to another ensuring that all scheduled and ad-hoc daily and weekly requirements – either food distribution or kitchen/event – are met. 

• When there is no daily volunteer foreman, covers the foreman role for the day. Also, could cover a missing driver shift (although should be a real exception).

• Handles ad-hoc collections and distributions outside the normal morning shifts (where no volunteers available)

• Acts as the contact point for suppliers and projects for ad-hoc requests and specific daily requirements

• In collaboration with Ops Director and Chef ensures clarity on what food is kept in the big freezer for kitchen and what can be distributed. 

• Ensures optimal usage of Surplus to Supper storage capacity.

• Onboards and test drives with the new volunteer drivers.

• Manages distribution and collection documentation ensuring all shifts have the required documents to complete and that completed documents are processed correctly. 

• Manages the shift rota.

• Owns the Surplus to Supper fleet of vans ensuring that those are available and in good condition. Deals with any service and maintenance needs and logistics. 

• Owns the Surplus to Supper distribution freezers and chillers ensuring those are available and in good condition. Deals with any service and maintenance needs and logistics. 

• Works 30 hours a week normally during Tuesday to Saturday 8am to 2pm (Saturdays to be rotated with Mondays once a month).

North Bristol & South Gloucestershire (NBSG) Foodbank has operated for 12 years, providing emergency food parcels to people in crisis in the local community. Recently, we have shifted our focus to go beyond food and try to tackle the root causes of food insecurity. One goal of our new strategy is to change minds, change policy and create empathy about poverty. The Campaign Coordinator is responsible for working towards this goal by delivering the Trussell Trust’s (TT) influencing and mobilising work during the General Election (GE). You will do this by building strong relationships with other food banks in the Bristol & South Gloucestershire area. Campaign Coordinators implement TT’s national GE strategy, by using Organising techniques to put pressure on Prospective Parliamentary Candidates (PPCs) in each Combined Local Authority.

You will lead local community teams of people who support ending the need for food banks, to secure commitments from your PPCs to ‘prioritise the problem of people going without essentials if re/elected, acknowledging the role social security needs to play in tackling it.’

This role is funded by TT as part of their GE strategy, and you will be part of a network of Campaign Coordinators around the UK doing this work. You will serve as the link between NBSG Foodbank and the Mobilisation team at TT, as we build a movement to end the need for food banks.

Make a real difference to the lives of people with disabilities.

“I am extremely proud to be working for Scope, this has to be the best role in my working adult journey, I love my job and I love working with my team” - Newbury Shop Manager

“I’m a new manager and it is amazing to hear how many amazing people there are in our Scope retail team, it makes me feel so proud to work for such a brilliant company” – Wellingborough Shop Manager

“What a fantastic company to work for, Scope keep us connected” – Leek Shop Manager

Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career?

If you answered yes to these then we have the perfect opportunity for you.

Your role

As Assistant Shop Manager at Scope's Littlehampton shop, you’ll work alongside the Shop Manager, and use your creativity and flair to flourish in our retail environment. You will be able to use your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You may also deputise and be responsible for running the shop when the shop manager is absent. A great attitude and willingness to learn are just as important as relevant experience.

About you

You’ll be a dedicated team player with a strong work ethic and committed to providing excellent customer service. You do not need specific retail experience. But we do ask that you are business minded and have worked in a fast paced, service environment where you put the customer’s needs first. You’ll also need to showcase a great attention to detail, solid IT skills and have a creative eye for displays. You will also demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people.

About working in our shops

Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience. And we raise much needed funds to deliver Everyday Equality for disabled people and their families.

Permanent - 35 hours per week

Scope's Littlehampton shop - 64 High St, Littlehampton, BN17 5EA

Shop hours

It’s important for you to know that Scope Charity Shops are open every day, so some weekend and Bank Holiday cover is needed. We work 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.

Disabled candidates

We are a disability equality charity and encourage applications from disabled people and people with impairments, conditions, and access needs. We are dedicated to creating a workforce that is a true reflection of the communities we serve. If you are disabled, have the skills, and or the experience to do the job, then we would love to meet you for an interview. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some disabled applicants and applicants with an impairment, condition or access need, might need adjustments during the application process. If you require adjustments through your journey with us you will find more information on the Scope website about the type of adjustments we can make.

Equality, diversity and inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect. And we want to recognise all parts of a person's identity. 

We are a disability equality charity. So, we'll build a culture that’s accessible and inclusive first. And we’ll aim for the same high standards in all our work. 

And we will listen, learn and keep improving. 

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We encourage everyone to embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including:

• 35 days annual leave
• Flexible working (where we can)
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
• Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.

Who are we at Scope?

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.

If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today!

Please note that successful candidates will be subject to an enhanced DBS check.

Please note applications will be reviewed on a rolling basis, and interviews may take place and an appointment be made before the closing date. Early applications are therefore encouraged.