£14,400 per year
Contract, Fixed-term contract until 31 January 2023, Part-time
Job description

Volunteering Matters 

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK. 

We bring people together to resolve some of society’s most complex issues.  From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity, to ensuring young people can become change makers in their community, the impact that we make is great.  And we won’t stop until everyone in the UK has the opportunity to thrive. 
People-led and impact driven, we’re a national charity that is deeply embedded in local areas across the UK.  We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; Scotland and North East England.  We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers.  

This is an exciting time to be joining the team.  We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business. 

Volunteering Matters is looking for an experienced and dynamic Engagement Manager to join our Delivery Team.  We are looking for someone who can work flexibly and demonstrate an understanding of, and commitment to, our organisational values. 

European Solidarity Corps   

The European Solidarity Corps is a European Union initiative, managed in the UK by the Erasmus+ National Agency (Ecorys). It funds projects open to the participation of young people between 18 and 30 years old that make a difference to society. 

The ESC team are part of the wider FTV team and come under the central and Yorkshire region of Volunteering Matters. However this role can be based anywhere in the UK.  

Our ESC project is run in partnership with ProjectScotland providing cross border and in country volunteering opportunities across the UK. We work with a number of charity partners to deliver a wide range of volunteering opportunities such as befriending, mentoring, communications,  arts, culture and youth social action. 

The volunteering placements are fully funded and can take place of 1 month, 3 month or 6 month placements. Volunteers are supported in their home countries by a sending organisation. Many of the sending organisations have been partners with Volunteering matters for a long period of time and this project works to maintain this partnership to provide the best support for the volunteers.    

Purpose of the role 

The Engagement Manager will  support the day to day delivery of the ESC (European Solidarity Corps) project. This will include interviewing and placing volunteers in different charity partners across the UK, providing pastoral support to volunteers throughout their time on the project and completing reviews with the volunteers. The role will also include the monitoring of the FTV (Full Time Volunteering) database, inputting volunteer data, completing volunteer application processes and collecting the relevant information needed to complete VISA sponsorships through the British council. The post holder will also support the maintaining of the ESC project online systems.  

The post holder will be accountable to the ESC Project Manager.  

Key Duties: 

  • Recruit, interview and match volunteers to suitable volunteer placements across the UK 

  • Provide pastoral support to our ESC Full-Time Volunteers throughout their placement 

  • Support the European Solidarity Corps Manager to prepare for reports, applications and audits, and as required. 

  • Provide administrative support for the project where required, involving processing volunteer expenses, DBS checks, maintaining compliance records, databases and use of Microsoft Office 365 apps  

  • Work closely with other members of the Full-Time Volunteering Team, Volunteering Matters staff and ProjectScotland.  

  • Work closely with project partners in the UK and Across Europe to support in the application, sending, arrival and placement of Volunteers through the ESC project.  

  • Support and promote safeguarding throughout all delivery, including identifying and acting upon any safeguarding concerns  

  • Contribute to the wider work of the organisation locally, regionally and nationally  

  • Promote and adhere to Volunteering Matters Equality and Diversity Policy, Safeguarding Policy and all other Volunteering Matters HR policies relevant to this role  

  • To assist with the evaluation and monitoring of the project and its deliverables.  

  • To assist with setting up of accommodation for volunteers 

Person Specification 

  • Ability to interview, train, and support volunteers;  

  • A passion for empowering and supporting people, and the ability to work in a person-centred way;  

  • Resilient and adaptable to change, with a solution-focused approach; 

  • Ability to engage volunteers from a range of backgrounds and experiences, including those newly arrived to the UK and who may have English as an additional language;  

  • Excellent organisational skills and the ability to prioritise a demanding and developing workload, the ability to work under pressure and to deadlines;  

  • Ability to motivate yourself and others to work autonomously at times;  

  • Talent for building and maintaining effective working relationships with colleagues, stakeholders, the people we support and community partners;  

  • Ability to assess risk and carry out and monitor risk assessments in changing environments;  

  • Ability to self-reflect and an enthusiasm for learning and development;  

  • Understanding of our values and the willingness to embrace them day to day 

  • Excellent IT skills, including experience of developing and maintaining database applications 

  • Understanding of and commitment to Equality and Diversity   

  • Understanding of and commitment to Data Protection and confidentiality.   

  • Understanding of and commitment to Safe Guarding.   

The job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role. 

Volunteering Matters is committed to Equal Opportunities. 

As users of the disability symbol, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancies. 

As an organisation which prides itself on inclusiveness, we aim to make our recruitment process as accessible as possible. Therefore, if you would prefer to submit your expression of interest in a way other than a standard cover letter, please contact us to discuss what would work best for you. 

Benefits package: Pension, unlimited annual leave, fully flexible working, cycle to work & season ticket loan. 

To apply please visit the Volunteering Matters website 

Your supporting statement is of equal importance to us as your CV and is a key part of our shortlisting process. It is an opportunity for you to outline your experience and credentials directly to the details of the post. 

Volunteering Matters is committed to the provision of equal opportunities in employment and accordingly wishes to ensure that no job applicant is treated less favourably on unjustifiable grounds. To assist in the monitoring of our performance in relation to equal opportunities you are requested to complete the enclosed monitoring form. The questionnaire is for statistical purposes only. Upon receipt it will be separated from your CV and cover letter and will not form part of the selection process. 

Please note: Due to the volume of applications we receive if we have not contacted you by the interview date it means that on this occasion, we are unable to take your application further. 

GDPR Statement 
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records. 

Posted on: 17 June 2021
Closed date: 11 July 2021
Job ref: V318
Tags: Social Care/Development, Support Worker