Kingston upon Thames, Surrey
Up to £39086 per annum
Permanent
Job description

VSO is the world's leading development organisation that works through volunteers to fight poverty. We are unique in the way we bring people together to share their skills and experience, generate insights and ideas and, most of all, take action against poverty and exclusion. It's a highly effective approach that works, and today is helping millions of people in some of the world's poorest communities lift themselves out of poverty.

Role overview

We have a fantastic opportunity for an experienced customer focused data and insight analyst. This exciting new role will be instrumental in delivering reporting, analysis, insight and recommendations that influence strategy, increase organisational effectiveness and performance, and build our understanding of our wide range of supporters.

Skills, qualifications and experience

As the successful candidate, you will have substantial experience of using reporting and analysis to influence senior fundraising colleagues and improve strategy business performance. In addition you will have:

Demonstrable ability to manipulate, analyse and interpret data and present it visually.
Knowledge of PowerBI
Knowledge of SQL for data manipulation, reporting and analysis
Substantial knowledge of database/ CRM systems such as Raisers Edge, BlueVenn and Salesforce.
Strong statistical and analytical skills with the ability to interpret complex information.
Excellent knowledge of data protection and recent regulations and legislation related to data use.
Knowledge of the principles of database marketing, and an understand of statistical techniques.

Desirable:
An understanding of charity sector codes of conduct/ best practice and how these impact on data management.
Project Management skills.
Experience of working on CRM/ database migrations.
Experience of using data visualisation tools and techniques.
Knowledge of Access.

We also offer a range of additional benefits:

* A friendly and supportive office environment
* Opportunities for flexible working and working from home
* Generous annual leave of 37 days (inclusive of public holidays)
* Competitive pension with Scottish Widows (matched at 5%)
* Cycle to work scheme
* Free parking
* Lockers and shower facilities
* Fun free lunch time activities like boot camp
* Professional development
* Employee and Volunteer Assistance Programme offering free, confidential support and guidance on a wide range of topics from money matters to legal issues, as well as counselling and a helpline.


At VSO we believe progress is only possible by working together. Whether you want to join us as an employee, or as a volunteer working in your own country, overseas or online, our selection process includes an assessment based on these core competencies:
Ability to be open minded and respectful
Ability to be resilient and adaptive to new situations
Ability to facilitate positive change and build sustainable working relationships
Ability to seek and share knowledge

Equal Opportunities
VSO promotes equal opportunities and values a diverse workforce.

Unfortunately we are unable to provide sponsorship for this position, so please ensure you have the right to work in the UK before you apply.

VSO reserves the right to close this job early if we receive a sufficient number of applications.

If you're interested in applying for this role, please for more information.

To submit your application, click on 'Make an application' and complete all relevant fields on the online application form.

More about VSO
About
VSO

VSO is the world’s leading independent international development organisation that works through volunteers to fight poverty in developin... Read more

Posted on: 07 November 2019
Closed date: 21 November 2019
Job ref: JOB0119759
Tags: Business Development