London, Greater London
£25,909 - £31,090 per year
Contract, Full-time, Fixed-Term contract ending 31/03/2022, Full-time
Job description

About WSUP


WSUP is a not-for-profit company that helps transform cities to benefit the millions who lack access to water and sanitation. We were created in 2005 as a response to the urban explosion that has left many cities unable to provide basic services, such as access to a toilet or drinking water, to low-income communities. We work alongside local providers, enabling them to develop services, build infrastructure and attract funding so that they can reach low-income communities.


We work in seven countries in sub-Saharan Africa and Asia, supported by an office in the UK. Since inception we have helped over 23 million people access improved water, sanitation and hygiene services.



About the role


This is an exciting opportunity to make a significant difference to WSUP’s work in low-income communities across sub-Saharan Africa and Asia. As the Data and Impact Officer, you will work closely with the Senior Design and Learning Analyst to refine the way WSUP tracks our global impact and our progress towards the goals in our 2020-2025 Business Plan. You will own the reporting processes that feed into this, collaborating with country programme teams to help them track project achievements. You will be closely involved with the implementation of selected projects, providing analytical support including oversight of household survey design and data collection. Finally, you will provide support to wider project- and organisational-level learning processes, as part of WSUP’s new Learning & Development Strategy.




Application deadline


27th June 2021




Interviews will be conducted the week commencing 28th of June. These can be remote or in-person at WSUP’s office in London Blackfriars. 


The full job description can be found below.

To apply for this position, click the apply button below.

Please note: This job is based in the United Kingdom. Applicants must have the right to work in the United Kingdom at the time of application. Please do not apply if this is not the case.





Job Description


Overall purpose


The primary function of the Data and Impact Officer is to support WSUP’s impact reporting at a global level, while working closely with project teams to provide analytical support with baseline and endline surveys, ongoing monitoring, and other tasks connected to project implementation and project learning.


Main responsibilities & tasks


  1. Support roll-out of WSUP’s 2020-2025 M&E framework


  • Support revision of WSUP’s existing tools and development of new tools to monitor WSUP’s achievements against the vision outlined in the 2020-2025 Business Plan.
  • Management of WSUP’s global monitoring data and the quarterly reporting processes that feed into this.
  • Analysis of WSUP’s global monitoring data to produce reports for WSUP’s funders.


  1. Detailed analytical support to specific projects


Analysis tasks in collaboration with country programme teams and UK programme support staff. These vary by project but may include:


  • Drafting Terms of Reference documents detailing Consultant support required within a project, and subsequent review of received bids.
  • Design of data collection tools and analysis plans for assessing project impacts and for ongoing monitoring and learning processes.
  • Survey design support and technical backstopping of survey data collection through the cloud-based mWater tool.
  • Analysis of survey data and data generated by project activities to assess impacts and identify learnings.
  • Analysis of third-party data as and when required in support of project design or delivery. For example, this could involve analysis of water utility pressure data to understand the impact on supply hours and operating pressures of a recent change in the network, or analysis of the financial performance of a faecal sludge management business.
  • Mapping of project initiatives using GIS tools.


  1. Ownership of specific initiatives within WSUP


  • These will be defined in partnership with the successful candidate, depending both on WSUP’s requirements and the candidate’s skills/interests. These could include:
    • Development of revised light-touch sustainability assessments for completed WSUP projects.
    • Development of revised approaches to assess project inclusivity across gender, disability, income, and other aspects.  
  • Training to country-level Monitoring and Evaluation leads across the organisation.
  • Development of certain components of WSUP’s 2020-2025 M&E framework.


  1. Contribution to wider learning activities


Although subsidiary to the impact reporting and project support aspects of the role, the successful candidate will be expected to contribute to wider learning activities as part of WSUP’s Learning & Development Strategy. This may involve working closely with Head of Evaluation, Research & Learning and with Senior Design & Learning Analyst to provide the following: 


  • Support to preparation and follow-up of end-of-project and quarterly reviews of project learning, helping to ensure key learnings are cascaded to key teams and individuals across the organisation.
  • Support to cross-country learning initiatives, potentially including cross-country workshops and webinars, as part of WSUP’s Learning & Development Strategy.
  • Support to documentation of project learnings for internal and external audiences, potentially including process documentation, blogs and publications.
  • Specific inputs to the design and delivery of diverse project-level research activities.





Person specification


Evidence that applicants meet the essential criteria will be assessed by the following methods: Application (A) Interview (I), Test (T), as indicated below.



Qualifications and experience

  • Master’s degree in an area which includes analysis of quantitative and qualitative data (e.g. public health, engineering, social sciences, statistics) (A)
  • Track record in delivering projects successfully to tight deadlines (A) (I)
  • Experience working with large datasets including experience collecting, managing, analysing and presenting numerical data clearly and concisely (A) (T)
  • Experience with qualitative data collection and analysis, including Key Informant Interviews (KIIs) and Focus Group Discussions (FGDs) (A)



  • Experience designing and implementing household surveys (A) (I)
  • Knowledge of different survey design approaches (I)
  • Understanding of tools and platforms available for data collection (I)
  • Basic understanding of key issues in the water and sanitation sector (I)
  • Experience developing project Theories of Change (A) (I)


Skills and abilities

  • Knowledge of GIS software (A) (I)
  • Knowledge of core statistical concepts (I)
  • Proficient in MS Excel (T)
  • Strong verbal and written communication skills (T) (I)



  • Self-motivated with ability to drive own work forward (I)
  • Ability to work under pressure and meet deadlines (I)
  • Keen interest in international development issues (I)
  • Commitment to the WSUP vision and values, specifically including willingness to engage with complex challenges; willingness to seek different perspectives; and capacity for reflection. (I)





Qualifications, experience, knowledge, skills

  • Advanced French language
  • Basic Portuguese language
  • Experience working with QlikSense BI software
  • Experience working in Africa or Asia or with teams based there
  • Experience with the mWater survey management tool
  • Willing to undertake short trips to WSUP country programmes if required by the specific project support being offered. This also depends on the Covid-19 situation and FCO advice.



More about Water & Sanitation for the Urban Poor (WSUP)
Water & Sanitation for the Urban Poor (WSUP)

We help transform cities to benefit the millions who lack access to water and sanitation. We have six programme offi... Read more

Posted on: 11 June 2021
Closing date: 27 June 2021
Tags: Intl Development, Policy/Research
Job closes in 1 week
Apply Saved