£28,108 per annum + excellent benefits
Permanent, Full-time
Job description

Want to use your skills in organisation and communication to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

Join WaterAid as Supplier Partnerships Officer to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. On top of that you'll be joining a 2020 Great Place to Work® award-winning organisation.

The WaterAid Supplier Partnerships team exists to play a central role in supporting our fundraising teams through the effective procurement and management of suppliers servicing the wider fundraising department.

As our Supplier Partnerships Officer, you will look to understand and influence the fundraising operations of the WaterAid, including the part our partners play in the print and dispatch of fundraising campaigns, the management of supporter phone calls, the handling of physical donations, and the processing of our online donations.

Office based two days per week (currently Tuesday and Thursday) with working from home the remainder of the week.

In this role, you will ensure the successful fulfilment of WaterAid's fundraising campaigns by briefing requirements to our supplier partners as well as monitoring & evaluating their performance in carrying out these requirements.

You'll also:
* Support projects aimed at achieving the most cost-effective and efficient response handling solutions; (in-house vs. outsourcing) contributing towards achieving improved and high-quality supporter experiences
* Ensure invoice spend is accurately charged to WaterAid by reconciling fees and costs against fulfilment reports and tracking ongoing spend
* Develop and maintain effective working relationships with other departments, ensuring an integrated approach, mutual learning and effective use of resources

How to Apply:

Join us to change normal for good - apply today. To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter in a single document in either Word Document or PDF format.

Applications will close 23:59 on 05/12/2021. Availability for interview is required the week commencing 13/12/2021. Interviews will take place virtually.

To be successful, you'll need:
Experience and/or a sound understanding of account management, working closely with external partners or suppliersExperience of working collaboratively to build positive and effective working relationships across teams and with external suppliersHigh attention to detail with ability to work methodically, ensuring minimal errors, and able to problem solve should errors arise

Salary: £28,108 with excellent benefits

  • 36 days' holiday (including Bank Holidays)
  • Option to buy an extra 5 days annual leave
  • We offer a generous pension plan with employer contribution of up to 10%
  • Wide range of flexible and agile-working arrangement
  • Season Ticket Loan
  • Free annual eye tests
  • Pay as You Give charitable giving scheme
  • Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
  • Sabbaticals
  • Volunteer Day

Additional Information:
WaterAid is located in Canary Wharf, London and this will be your location and contract base. Please be aware that this role is UK based only. WaterAid is open and supportive of flexibility. We are currently defining our approach to hybrid working. The right balance between office and home-based working should be agreed with your line manager. Your flexibility requirements and that of the role will be discussed at the interview stage with you.

We are unable to provide sponsorship for this post. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK.

WaterAid is committed to ensuring that wherever we work in the world there is no tolerance for the abuse of power, privilege or trust. WaterAid reinforces a culture of zero tolerance towards any form of inappropriate behaviour, abuse, harassment, or exploitation of any kind. The safeguarding of our beneficiaries, staff, volunteers and anyone working on our behalf, is our top priority and we take our responsibilities extremely seriously. All staff and volunteers are required to share in this commitment through our Global Code of Conduct.

We will conduct the most appropriate pre-employment references and checks to ensure high standards are maintained.WaterAid is an equal opportunities, disability-confident employer and committed to achieving the highest standards of diversity, fairness and equality. Should you have a disability and require any additional support.

More about WaterAid

WaterAid is on a mission to change normal for millions of people within a generation – by getting clean water, decent toilets and good hy... Read more

Posted on: 18 November 2021
Closed date: 06 December 2021
Job ref: VN447
Tags: Fundraising