Stevenage, Hertfordshire
Permanent, Full-time
Job description

There are two roles, both on a permanent contract. One based in Dacorum, Hertfordshire and the second based in North/East Hertfordshire, mainly working in Stevenage, Welwyn Hatfield Areas. 

About you

Are you a people person? Can you earn people’s trust? Can you help people find the support they need? Are you fully committed to person-centred services? Will you always “go the extra mile” to make sure people find the best possible solution to their needs?

Our purpose

Within a community and primary care setting, we use a social prescribing model to reduce unnecessary appointments and help people find appropriate community and non-clinical solutions to their needs. Within a hospital setting, we work with clinical staff to ensure that people can leave hospital at the right time and with the support and care they need.

Our mission is to help health and adult care services to work together to reduce unnecessary demands and make sure people receive the best possible services appropriate to their needs.

The role

We are recruiting Hospital & Community Navigators to work with people who are frail or vulnerable or unwell, people who are in danger of losing their independence, people who are being admitted to hospital, and people who are being discharged from hospital.

Navigators take time to understand people’s needs, they understand what services are available, and they work with professionals, volunteers, families, and individuals so things link together as they should. 

Working across both hospital and community settings, you will help prevent the need for people to be admitted to hospital, reduce their over reliance on GPs and/or home care providers, reduce their social isolation and improve their health and wellbeing.

You will work to understand your local community, link people together, and help develop more effective services. When solutions are needed, you will find them.

The job

You will be employed by Watford & Three Rivers Trust one of the seven voluntary organisations involved in the partnership: Age UK Hertfordshire, British Red Cross, Carers in Herts, Dacortium, POhWER and Watford Community Housing.

You will work as part of the locality team led by a Senior Navigator. We need to recruit locality teams that can work flexibly as required by their communities: so everyone will be expected to do occasional evening or weekend work – and we need to recruit some people who will work as part of a rota to deliver a service available 9:00 am to 6:00 pm seven days a week.

Please apply online stating which locality you are applying for and how you meet the requirements for this post. 

Interview dates: 17th and 19th July 2019. 

More about HCNS

HCNS (Herts Help Hospital and Community Navigation Service) is a partnership of voluntary organisations working together (and in partnership wi... Read more

Posted on: 20 June 2019
Closed date: 10 July 2019
Tags: Social Work, Practitioner

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