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Helpline Volunteer

London, Greater London (Hybrid)
Unpaid role, expenses paid
Voluntary

Actively Interviewing

This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!

Job description

Are you a warm, empathetic person with good communication skills? Could you offer four hours a week to support families in urgent need?

 

We Stand - Formally Mosac  provide a free National Helpline service to non abusing parents and carers of sexually abused children. We are currently seeking Helpline Volunteers to provide support, information and a listening ear to parents and carers whose children have been sexually abused.

 

We know a caring, sensitive and non judgemental response can make a real difference to someone seeking support. We are looking for volunteers with good verbal, listening and communication skills, no previous experience on a helpline is required. Trained, experienced staff will always be on hand to provide support and guidance.

 

Helpline Volunteers will:

 

  • Receive full training prior to the formal induction (8 week training programme) Dates to be confirmed 
  • Commit to volunteer 4 hours per week for a minimum of 1 year
  • Receive ongoing support and supervision from a friendly team
  • Make a difference to the lives of families impacted by child sexual abuse

Opportunities for you: 

  • To contribute to We Stand’s aims of supporting families affected by child sexual abuse

  • You will receive training, continual development and support in the role

  • Work from our office or remotely from your own home

  • Gain valuable experience and development of interpersonal skills

  • Out of pocket expenses for travel and subsistence will be met by We Stand

Your Responsibilities: 

  • Answer calls that come through the National Helpline 

  • Provide support, information and signposting to relevant support organisations 

  • Complete all call log and monitoring information after each call 

  • Attend mandatory supervision meetings fortnightly or monthly to support you in the role. 

  • For volunteers working remotely - attend 30 minute supervision after your shift.

 

Refreshed on: 21 January 2024
Closing date: 06 March 2024 at 23:59
Tags: Support Worker