Kings Cross, Greater London

£20,000 - £22,500 per year

Permanent, Full-time

Progressions Administrator

About the organisation

Well Grounded is London’s first specialty coffee training academy, which connects people looking for work with sustainable careers in the... Read more

Job Description

Well Grounded is London’s first specialty coffee training academy, which connects people looking for work with sustainable careers in the coffee industry, regardless of their background. We are looking for a motivated and passionate individual to join our team, with great organisational skills.

This is a great opportunity to work for a growing start up, ambitious about making a real difference to the lives of people in our local community. This is an ideal role for someone who wants to work in a fast paced, cause-driven dynamic environment and get a diverse range of opportunities across social enterprise. You must thrive in a busy environment and be excited about working for an agile and passionate social enterprise.

About The Role

As the Project Administrator you will lead on the recruitment of learners onto our training programmes whilst maintaining partnerships with referral agencies and developing new ones. In addition you will deliver 1-2-1 mentorship and CV writing, ensuring learners are supported and nurtured through training.  All learners should be progressed into appropriate employment with the support of the Partnerships team. You will work alongside the coffee trainers to deliver training programmes to company standards, budget and time. Safeguarding, monitoring and reporting are essential to this role.

We want to meet the right person for the organisations’ plans for the future and support you to grow and develop based on your strengths.

Key tasks:

  • To lead on recruitment of learners onto our various coffee training programmes

  • To maintain existing referral agency relationships and develop new ones

  • To support the project coordination of all training programmes

  • To deliver training and mentorship to learners

  • To lead on project administration tasks working closely with Project & Progressions Coordinator

  • To lead on the promotion of Well Grounded to our learners and clients

  • To be an Ambassador for Well Grounded, speaking at events and local groups

  • To attend weekly meetings to ensure all staff are kept up to date

  • To input and maintain monitoring and evaluation information, attendance, personal development, outcomes and sustainment and to produce reports as required

  • To efficiently and professionally manage all inbound enquiries and communicate effectively with Well Grounded learners

Job specification

Essential experience

  • Of working to tight deadlines (study or work)

  • Managing or co-ordinating projects or events

  • Completing administrative tasks, including the use of excel and word or alternatives

  • Developing content (personally or professionally)

  • Working, studying, communicating or volunteering with vulnerable/disadvantaged young people or adults.

  • Experience of delivering group work sessions as well as working 1-2-1 with individuals

  • Advanced written and verbal communication skills

  • Strong presentation skills


  • An ability to work collaboratively, taking and incorporating feedback

  • A commitment to social impact and a belief in supporting everyone to reach their full potential

  • Excellent communication skills and an ability to communicate with a range of people from different backgrounds

  • An ability to organise and be self-motivated

  • To have a confident calm approach to problems and an ability to use initiative to find solutions

  • An interest or knowledge of coffee


  • Customer service skills

  • At least a GCSE level literacy and numeracy or equivalent

About Well Grounded Training
Our training programmes utilise the Specialty Coffee Association Diploma System to provide content and accreditation for all our programmes. We are a growing start-up, so expect a fast paced, cause-driven and dynamic working environment, as well as one with great opportunity for your own growth and development.