Jobs in West Midlands
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you looking for an engaging, fulfilling, and varied role? Young Enterprise is looking for a new Educational Partnerships Regional Manager (EPRM) for the Midlands region. This region includes West Midlands.
Young Enterprise is a national charity that works directly with young people, teachers, volunteers, and influencers to help young people succeed in the changing world of work. We are all about realising potential and building people’s futures – and committed to do the same for the people who join our dedicated team. We are passionate about equality, creating an environment in which each individual can thrive, contribute, and grow as a professional.
As an EPRM you will be a key contributor to the regional strategy working very much in a one team environment whilst giving you the space to grow and develop your skills. Your role as EPRM will see you work directly with young people and teachers in schools that take part in Young Enterprise programmes such as company programme, day programmes and digital programmes. You will also oversee regional relationships, at local authority level or equivalent.
The EPRM role involves being flexible to the needs of the region and your team and to provide regional leadership. Some of the duties include, which is not an exhaustive list
- Deliver and or support the delivery of Young Enterprise programmes and services in schools, colleges, universities, and youth centres
- Work as part of the regional team to proactively identify and generate sources of local income to support YE programmes.
- Manage and monitor KPIs and local contracts associated with the above tasks through the regional operations plan set out by the Regional Manager.
- Work with the local YE Volunteer Team (LVT), providing support, direction and opportunities to engage with local activity, which may include fundraising, volunteering on programmes and / or promoting our programmes to new school
- Work closely with Programmes & Services team to support the development and delivery of our full suite of programmes, while also developing your own knowledge and understanding of our full suite of programmes and services to promote to schools.
We are looking for:
· A motivated self-starter
· Confident leader who can quickly support develop an existing team
· Good organisational, prioritising, and problem-solving skills, with the resilience to work effectively under pressure.
· An understanding or experience of managing varying relationships, including volunteers
· A great promoter and inspirer in helping young people achieve their potential
· Computer literacy with understanding of word, excel, PowerPoint and Microsoft Teams
You'll be working alongside an experienced and passionate regional team, with a 'can-do' ethos of supporting each other and sharing knowledge across programmes and geographies.
This is a home-based role, however, will require significant travel throughout the Midlands region (covering both East and West Midlands)
DBS Required: YES
Additional Interviewing Details
Social mobility will be at the heart of Young Enterprise’s future strategy, what measures would you take to ensure that those most in need receive the support of our programmes and services?
Please prepare a presentation of no more than 5mins to outline your approach with young people, educators and business partners
To apply, please send your CV – with a covering letter (no more than 2 sides of A4) explaining why you think you would be right for this opportunity by no later than midday on 10th May 2024. Please note applications without a cover letter will not be considered.
Interviews will take place with a Regional Manager (TBA), member of the Midlands team and Lee Palmer (Director of Educational Partnerships) via MS Teams, tentatively week commencing 24th May 2024.
Although we endeavour to respond to all applications, if you have not heard from us by two weeks from the closing date you should consider your application unsuccessful.
The client requests no contact from agencies or media sales.
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas. We are looking for Executive Officers to support the work of our Union.
You will organise and prioritise the work of the office and employ changing technologies and methods to improve efficiency. You may be asked to work in a confidential environment. Providing professional and efficient administrative support, you will maintain the office administration systems, manage diaries, plan and record meetings and undertake follow up action as required, as well as dealing with and drafting replies to correspondence. You will plan events and organise travel arrangements and accommodation, undertake projects and manage personal casework as needed. You may also have line management responsibility for staff.
Successful candidates will be able to demonstrate:
• People management
• Working in a customer-focused organisation or service
• Organising and prioritising workload
• Effective written and oral communication, with a variety of audiences
• Knowledge and understanding of trade unions and work of the public sector
Employer Benefits
You will have access to a generous package of staff benefits including: -
• flexible working (including hybrid working)
• childcare and family support
• generous maternity/paternity leave
• 32 days’ leave and Christmas closure
• pension scheme
• employee assistance programme
Salary and Location
• Band 3, London, Spine points 33-29 Regional Spine points 37-33
• London Salary: £41,637 p.a. rising to £46,524 p.a. Regional Salary: £37,530 p.a. rising to £41,637 p.a.
• Based: London or region (UK wide hybrid working available) PCS offices in London (Clapham Junction), Leeds, Glasgow, Cardiff, Liverpool, Birmingham, Newcastle, Bristol.
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
Closing date: at 12 midday on Thursday 25 April 2024
Applications must be received by the closing date and time specified.
Interviews will be held by Zoom: Tuesday 14 May 2024
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
Candidates will be informed after the interview whether they are appointable. The General Secretary will have ultimate responsibility of allocating roles to the successful candidates, with decisions being notified on filling any vacancies in due course.
• CVs will not be accepted. Only PCS application forms will be considered.
• PCS offers a generous range of benefits including assistance with childcare, extensive family-friendly schemes, generous annual leave entitlement and pension scheme.
• PCS is working towards equal opportunities and is positive about disabled people.
• All posts can be considered on a full-time, part-time or job share basis.
For further details and an application form please visit the PCS website
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Salary: £34,000 to £37,000 per annum (FTE), depending on experience.
Hours: 35 hours per week FTE, we will consider flexible hours & 3 or 4 day week working.
Place of work: Remote/Hybrid.
Please note that the role will require some attendance at face-to-face meetings in either the Scottish parliament or Northern Ireland Assembly and therefore applications are welcomed from people living in, or with easy access to, Edinburgh or Belfast. You will also be required to attend our Hatfield Office for a minimum of 4 (all staff) days annually.
About us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis. Right now, an estimated 500,000 people in the UK are living with a lifelong disease many people have never heard of and for which there is no known cure. Because of the stigma and misunderstanding surrounding these diseases, thousands of people are suffering in silence. But we’re here to support and champion their cause and our new ambitious plans will help to make a real difference.
The role
Are you passionate about making a positive impact on the lives of those living with Crohn's and Colitis? At Crohn’s & Colitis UK, we are seeking a dedicated Policy Lead to play a pivotal role in shaping our policy and public affairs initiatives in alignment with our strategic objectives and UK-wide influencing priorities. As a Policy Lead, you will have the unique opportunity to contribute to the development of our policy and public affairs engagement plans that ensure a strong and influential voice for individuals affected by Crohn’s and Colitis.
Working closely with the Head of Policy and Campaigns and the Policy Manager, you will actively engage in effective policy development and advocacy efforts, making a tangible difference in the lives of thousands of people across the UK. Join our team and be a driving force in creating positive change for those impacted by these conditions.
This role will require some attendance at Scottish Parliament, or Northern Ireland Assembly and other Government offices for face-to-face meetings.
About you
- develop and deliver evidence-based policy initiatives to transform services
- build and maintain relationships with decision makers across Scotland and Northern Ireland
- communicate with them succinctly and effectively to amplify our voice
- keep track of policy developments in Scotland and Northern Ireland
- use your knowledge of health policy and build networks to change systems.
Together, we will achieve better diagnosis, better care and better lives for everyone affected by Crohn’s and Colitis.
How to apply
Closing date: Tuesday 7th May 2024 – 9am.
If you wish to apply for this role, please provide a cv and supporting statement giving evidence and examples of how you meet the criteria of the person specification and what you feel you would bring to the role.
Please note: no applications will move forward within the recruiting process without a supporting statement. Applications will be assessed as and when they are received, and interviews arranged, so we may close the position before the closing date if a suitable candidate is found
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
Please ensure that you provide a Supporting Statement with your application, Only CV's provided with a Supporting Statement will move forward within the recruitment process.
The client requests no contact from agencies or media sales.
At the National Memorial Arboretum, we believe in building on potential. As a Chef your ability to ensure the prompt service and provision of all meals and services could have a real impact on people's lives.
The Arboretum is the UK's year-round centre of Remembrance and part of the Royal British Legion
As a Chef you will be operating within one of two full-production kitchens within two separate buildings (Remembrance and Aspects) to supply catering across multiple outlets including self-serve 380 cover restaurant, table waited functions room up to 500, coffee shop, 'pop up Foodservice outlets within the grounds of the Arboretum and hospitality. We are open daily from 10:00 till 17:00 7 days a week, we do some bespoke evening events in our Aspects building throughout the year.
If successful, the main duties of your role will be:
- Consistently maintain high standards of food service and provision to meet the expectations of our visitors
- Adopt operational responsibility for one area within the kitchen (for example one of the preparation areas, baking, hot meal production, etc)
- To operate across two full-production kitchens within two separate buildings to supply a 380 cover self-serve restaurant, table waited functions room, events and functions hospitality, coffee shop, and 'pop up' outlets within the grounds of the Arboretum.
- Ensure that the methods of preparation and presentation comply with the standards set by the Executive Head Chef
- Ensure that all areas within the kitchen and dining room areas are clean and tidy at all times, and all relevant documentation is up to date
- Daytime and evening Events catering up to and including formal banqueting for up to 500 attendees
You will have experience of working as a Chef in a busy kitchen together with a catering qualification and food hygiene training. Good interpersonal and communication skills are essential together with the ability to work under pressure.
You will be working 5 days out of 7 with the occasional evening work at events.
About the National Memorial Arboretum
The National Memorial Arboretum is the UK's year-round centre of Remembrance and part of the Royal British Legion. Home to over 400 memorials, including the nationally-important Armed Forces Memorial, it remembers the service and sacrifice of those who have served and continue to serve our country. The 150-acre site features around 30,000 maturing trees and an abundance of wildlife. Each year the Arboretum welcomes over 300,000 visitors, many of whom attend one of the 250+ events which take place across the site.
Our Values and Behaviours
Does the following describe you?
- A desire to provide great customer service
- Enjoy and thrive in working in teams and with others
- Passionate about supporting the ongoing development of the Arboretum
- Come to work each day to be the best you can and to learn and develop
- An encourager, eager to share your knowledge and experience to help others
If so, then we would like you hear from you….
Diversity Statement
We believe that the compassion, understanding, and service we show each and every individual should be reflected in the way we all support, respect, and include every individual who works with us. We want everyone involved in o
This role will lead on providing senior technical advice, leadership and guidance to the planning, delivery and monitoring of communications activities across the organisation.
Are you an ethusiastic and creative individual that enjoys supporting and working with others? Are you interested in championing Action Hampshire's communication activities?
The successful candidate will join our existing communications team and support our communications and engagement. This role will lead on providing senior technical advice, leadership and guidance to the planning, delivery and monitoring of communications activities across the organisation. This includes supporting on elements of our communication activities; newsletter creation, website maintenance, graphic design and social media.
We are looking for someone with a creative eye, good interpersonal skills and excellent attention to detail who can communicate effectively. A key part of the role will involve exploring and implementing a data visualisation tool to efficiently monitor and review the reach and effectiveness of Action Hampshire’s communications (including social media platforms, newsletter, website hits and publication downloads, event attendance).
As a strengths-based organisation, we value the unique contributions each member of our team brings and our organisational culture emphasises coaching and leadership over management. We’re committed to inclusivity, equity and to the wellbeing and safety of our team.
Key tasks include:
- Providing leadership enabling the delivery of high quality, impactful, engaging and informative content for the Action Hampshire website, newsletter and social media platforms
- Provide support and work with our Communications Officer and Communications Administrator to ensure we are alignment with our communications strategy
- Explore and implement a data visualisation tool to efficiently monitor and review the reach and effectiveness of Action Hampshire’s communications
- Work collaboratively with colleagues across the organisation and build relationships with our members and users
For almost 75 years, Action Hampshire has supported communities across Hampshire. Today, our mission focuses on strengthening the voluntary, community and social enterprise sector, supporting communities to raise their voices, and doing all we can to reduce disadvantage and celebrate diversity across Hampshire. Our responsive approach means we work across a wide range of issues relevant to our communities, from increasing the availability of rural affordable housing to ensuring cancer awareness messaging reaches seldom heard communities.
There has never been a more exciting time to join our talented, ambitious and friendly team. Our new 3-year strategy sets out clear goals and actions which we’ll achieve together. Our leadership team are embedding a culture of learning, experimentation and development. Our team is caring, collaborative and driven by our values of being bold, enterprising, informative, and empowering. We very much welcome applications from all members of the community, regardless of age, gender, sexual orientation, ethnicity, faith or disability. We are a Living Wage employer and Disability Confident.
The client requests no contact from agencies or media sales.
This is an exciting new senior role which particularly requires commitment, strategic thinking and an ability to work with multiple stakeholders. Strong relational skills are essential, including a desire to communicate extensively and be able to listen and reflect to finalise a series of focused outcomes.
The right candidate will be able to:
- ensure we optimise our engagement with parishes, communities, and schools to embed a common culture and common goals.
- discern and develop our shaping principles and goals into work streams and outcomes that will most effectively reflect, achieve and measure our priorities.
- work in partnership with the Director of Communications and other senior Officers so we can be more intentional in our strategic mission and ministry.
- inspire and empower colleagues by providing dynamic leadership and support that has Christian beliefs and values at its heart.
Location: Remote or London hybrid
Bowel Cancer UK is the UK's leading bowel cancer charity. We're determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have around 90 staff based in England, Wales Scotland and Northern Ireland.
Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious new strategy, which will be launching in the spring. There are huge challenges facing bowel cancer patients across the UK, and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.
We’re looking for an experienced and proactive online community professional to join our friendly and supportive Peer Support team. This role is part of our peer support services team and will be responsible for supporting our online peer support communities, including our forum and Facebook groups.
The post holder will work directly with the Peer Support Manager and the Senior Online Communities Officer, as well as with colleagues from across the charity to develop our online communities, helping us to reach and support more people affected by bowel cancer and those concerned about symptoms, risk and pre-diagnosis.
Please apply by sending your CV accompanied by a cover letter (no more than two A4 pages) which explains your interest in this role, addresses how you meet the person specification, and demonstrate how your experience and knowledge fulfil the criteria.
If you'd like an informal chat about this role please contact Richard Ellis, Peer Support Manager.
Safeguarding:
Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this
Closing date: 12pm, 02/05/2024
Interviews: Thursday 9th and Friday 10th May 2024
The client requests no contact from agencies or media sales.
We have a very exciting opportunity for anyone who enjoys working on the front-line of patient support across the Dundee, Perth & Kirkcaldy area.
This role will deliver Kidney Care UK’s Patient Support and Advocacy service in the region. This varied role deals with every aspect of a patient’s life that supports better outcomes: welfare benefits, practical, emotional and social support. As well as directly supporting patients, you will raise awareness of the wide range of local and national resources available to kidney patients, and build strong relationships with kidney patients, professionals, and other stakeholder groups in the region.
Based at home (laptop and mobile phone provided), you will be expected to travel independently across the region and manage your own caseload with the support of your line manager and other members of our national friendly, committed team.
We’ll provide the training, you’ll bring enthusiasm and your experience of working with chronically ill patients in a social, care or health role.
The role is a two-year contract initially. We can consider applications for a split role or job share, please indicate the hours you are seeking. Applications from those with experience of living with CKD in a personal or professional capacity are particularly welcome.
Please apply through CharityJob with your CV and a covering letter outlining why you are perfect for this role.
Please apply through CharityJob with a CV and covering letter.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This is an exciting opportunity to join the myaware team as a full-time Events Fundraiser to manage, develop and deliver myaware events and support our in aid of fundraisers.
The role
As Events Fundraiser you will manage and develop myaware’s events portfolio and support in aid of fundraisers. You will also be responsible for managing fundraising volunteers and volunteer fundraising groups. The purpose of the role is to build long-lasting partnerships with supporters and volunteers to achieve maximum events fundraising income for myaware. There will be a requirement to manage records and relationships through the CRM system in line with GDPR.
The Events Fundraiser will be home based within the UK and will work in co-operation with all myaware colleagues to deliver agreed fundraising and awareness campaigns. Own transport is essential for this role as occasional travel throughout the UK will be required. There may be the need to occasionally work during weekends and evenings and therefore there is a need to work flexibly when required.
Who are we looking for?
The successful candidate will have a minimum of one year experience gained in a fundraising role within a charity, with demonstrable experience of income growth and the ability to meet and exceed income targets. Experience of working with and managing volunteers is essential.
We are a looking for an innovative self-starter to join our small national team of 16 staff. You must be well organised and efficient, with IT skills and experience of using a work-related database or CRM system. An excellent communicator with the ability to meet deadlines and work on your own initiative. If this sounds like you, we would love to hear from you.
Who are we?
Myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia.
We are working hard to raise awareness of myasthenia, as it is a little-known condition. We provide support for people with myasthenia and their families, whilst offering advice and tips for living with the condition.
We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors.
Members of myaware have full access to a wide range of support services and events including our specialist benefits and welfare advisor.
Myaware supports people with myasthenia and their families. We campaign for better medical services for people with myasthenia and work to inform medical professionals.
The myasthenias are a group of neuromuscular conditions. They are rare but also manageable and can affect anyone, regardless of age, gender or nationality. Myasthenia gravis, ocular myasthenia and Lambert-Eaton myasthenic syndrome are autoimmune conditions whereas congenital myasthenic syndrome is caused by an inherited genetic fault. It is thought that there are approximately 20,000 people currently living with myasthenia in the UK.
Benefits
- Generous holiday allowance
- Perkbox account (global benefits and rewards platform)
- Group Life Assurance after 6 months of service
- NEST workplace pension scheme
- Free inhouse staff benefits and welfare advice
- Investment in your personal and professional development
- Annual salary review
Candidates should submit their CV and tailored covering letter by 5pm on Sunday 28th April 2024
Applications submitted without a tailored covering letter will not be considered.
We would encourage you to submit your application at the earliest opportunity as we will be reviewing applications on an ongoing basis and we reserve the right to bring forward the closing date at any time.
Provisional interview date: 10th May 2024.
Candidates should submit their CV and tailored covering letter by 5pm on Tuesday 30th April 2024
Applications submitted without a tailored covering letter will not be considered.
The client requests no contact from agencies or media sales.
Contract type: 18 months fixed term
We help young people to build life-long belief in themselves, supporting them to take on their own challenges, follow their own passions and discover talents they never knew they had. Because when you prove yourself that you’re ready for anything nothing can hold you back.
Do you want to be part of that?
The Operations Officer will support the operation and development of the AAP programme across the UK. This role will support a portfolio of AAPs – the AAP network itself encompasses a variety of providers for all Sections of the Award, from, large UK wide charities to sole traders.
This position will involve working alongside two other Operations Officers within the AAP Team, splitting the support of AAPs into three portfolios. The role will be field-based, and applicants will work from home most of the time, meeting with the AAP contacts virtually, delivering training and conducting audits remotely wherever possible, with some travel to attend field-based audits when necessary, as well as attending conferences and meetings.
What we are looking for:
We are looking to recruit a dynamic, proactive, and effective team player to join the AAP Team. The post holder will report to the UK Operations Manager (Approved Activity Providers) and will be responsible for the day-to-day contact with and management of Approved Activity Providers (AAPs) in order to support the delivery of the AAP Team business plan.
You will be a passionate advocate for the work of the DofE and be driven to realise the DofE’s strategic ambition to give more than one million young people the chance to participate in our life-changing programmes, over the next five years.
A full job description can be viewed below.
What will you get in return?
The opportunity to work for a successful and dynamic charity that has the development of young people at its heart and the wellbeing and development of its people constantly in focus.
You will be joining a team of empowered colleagues working together.
From day one we offer excellent staff benefits including a competitive salary, generous pension, 25 days holiday plus bank holidays and 3 days paid director days over the Christmas shutdown, volunteering days, Healthcare cash plan, employee assistance programme and an extensive online training programme, plus many more.
How to apply:
If you think you have the desired skills and experience, then please apply online. As part of the application process, you will be expected to complete a statement of suitability and answer competency-based questions relevant to the role to help us assess your application.
Closing Date: 28th Aprilat Midnight
First Interviews: 9th and 10th of May - To be held virtually
Second interviews: 14th of May -Venue to be confirmed
If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.
The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo a basic Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including work/education references and covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.
**The geographical allowance is based on a staff member having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 (pro rata) per annum.
The client requests no contact from agencies or media sales.
360 Support Coach (Budgeting)
Bromsgrove, Worcestershire
£35,690.20
Full Time, Permanent
Closing Date: Monday 6th May 2024 @ 9am
Interview Dates: Monday 13th and Tuesday 14th May 2024 – in person
Our client has an exciting opportunity for a Support Coach to join their team. They believe that empowering people to create vibrant communities themselves is the best option, sometimes they just need a helping hand and support. They are looking for the person that can provide that.
You will use coaching and support skills to help sustain tenancies and prevent the risk of homelessness. This is a customer centric role in which you will demonstrate a compassionate and open-minded approach to all customers, from all backgrounds. You will be assisting customers to maintain their home by giving advice and support on setting up their home, welfare benefits, budgeting, health issues and independent living skills.
About you
With experience of working in a customer-based environment that acknowledges and understands differences, they are looking for someone with experience of using a coaching model to engage, encourage and enable customers to achieve their potential.
With good communication skills, you will have experience of building relationships with both customer and other professionals.
You will be able to work independently as well as in a team and you will have the ability to meet deadlines and manage multiple priorities.
Experience of providing support / coaching to enable others to maximise their income and effectively budget would be beneficial for this role.
Due to the nature of the role, you will hold a current full driving licence and have access to an insured vehicle.
What they can offer in return:
-
32 days annual leave plus bank holidays and holiday buy back scheme
-
Pension Scheme - they offer a Defined Contribution pension, administered by the Social Housing Pension Scheme
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Employee Assistance Programme
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Mental Health First Aiders
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Healthcare Cash Back Scheme
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Retail Discounts
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Free Parking and Free Refreshments
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Life insurance is also available to members of the pension scheme
Our client reserves the right to close vacancies before the stated closing date where the volume of applications is extremely high.
We have an exciting new exciting and challenging opportunity for 2 Operation Managers National Homicide Service (HS), covering either the east or west of England and Wales. You will work from home or a local VS office if available, 37.5 hours per week.
Do you want to be part of a unique service providing the highest quality support to families bereaved by homicide and those who are eye-witness to homicide? Do you want to lead a supportive, passionate and committed team?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
As an Operations Manager you will:
- support the Deputy Head of Service to maintain the highest standards of service delivery, across a widely geographically dispersed team
- lead a team of Team Leaders to meet VS & Homicide Service standards & contractual requirements
- support staff & volunteers to keep them safe within their role
- working closely with a range of stakeholders
You will need:
- good organisational skills, able to prioritise effectively & experience of setting & monitoring key performance indicators
- effective communication skills & experience of leading and managing people who work in different ways
- experience of leadership & implementation of change management processes
- ability to build constructive working relationships
- understanding of government policy related to victims & the Criminal justice system
- knowledge of the impact of trauma and bereavement & the importance of trauma informed practice
- understanding of voluntary & statutory agencies
- knowledge of safeguarding practices
- to be prepared to travel across this large geographical area including occasional overnight stays
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement.
Please see attached Job Description and Person Specification for full details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria. Please give examples where appropriate, and show your aptitude for post. Please ensure you answer each shortlisting criteria including the need to drive and have your own mode of transport. Please list your preferred area East or West on your application form.
We looking forward to hearing from you.
Interview dates: 29th and 30th April - by Zoom.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Closing date: 26th April
Contract: This is a fixed term contract for 9 months.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Supporter Engagement is one of the most important teams that is central to the success of Alzheimer’s Society. The function of the team is to manage multi-channel communication with our supporters, both inbound and outbound. The team manage emails, telephone calls and social media interactions and is part of the wider Supporter Experience Department.
The team has a very bespoke tone of voice when managing the high volume of interactions but has the autonomy to manage their own workday within guidelines. Support is second to none and we pride ourselves on having a very open communication style between all members of the team so that help is available for you to be successful in your role.
In this role you will be the first point of contact delivering an excellent supporter experience to members of the public and Alzheimer’s Society’s supporters. You will have enriching one to one conversations across different channels, including phone, email and Social Media. Through answering queries and proactively delivering exceptional levels of stewardship you will build rapport and inspire supporters and potential supporters about our work, whilst maintaining accurate system records that reflect and enhance the supporter experience.
Alzheimer's Society was named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is fantastic indication of how far we’ve travelled over the past few years.
About you
- Comfortable communicating with a variety of people. Our interactions are varied and you will be responding to supporters who need different levels of support and therefore you will go from adopting an empathetic approach to being more upbeat, therefore a flexibility is needed.
- Able to form string relationships with supporters but also with our internal stakeholder teams.
- Able to contribute into discussions around continuous improvement within the team.
- Be passionate about improving processes so that our supporters have the best experience.
- Think creatively with the ability to influence new ideas to support a team who take pride in wanting to excel.
Person Specification
- Excellent and professional communication skills, both verbal and written.
- Excellent IT skills and extensive experience/knowledge on using Microsoft packages.
- Work collaboratively and be able to prioritise your workload effectively.
- Excellent organisational skills and great attention to detail.
- Advocate for Alzheimer’s Society, demonstrating passion and resilience to make a difference.
- Be a self-starter and incredibly motivated.
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job description
Caseworker Role (OISC Level 1, 2 and 3)
About us
The Refugee and Migrant Centre (RMC) is an established, multi award winning charity that provides a safe, welcoming environment to thousands of refugees and migrants living in the Black Country and Birmingham.
Our highly skilled and diverse staff team provide a broad range of services including advice and support on immigration (OISC regulated level 1, 2 & 3), employment, welfare, education, ESOL, housing, homelessness, destitution, citizenship, health and wellbeing.
RMC have been assisting beneficiaries to access and sustain appropriate accommodation and improve their housing and living conditions for nearly two decades. RMC also deals with many aspects of homelessness, destitution, rough sleeping, exploitation, etc.
Why work for us
Our culture is what makes us unique. We encourage an open, honest working environment where people are valued. We're always challenging each other to learn and improve, because we know when we work together, we can deliver better outcomes.
What you will be doing
All Caseworkers (Levels 1,2 and 3) will be required to carry out the tasks shown below. The skill level to progress from one level to the next level is also detailed below.
· To provide professional and effective OISC regulated casework as well as advice, guidance and support to a broad range of RMC’s service users.
· To assist/support the team and the management to meet the needs of the beneficiaries and achieve targets.
· To support and supervise colleagues on a lower level of OISC regulation and designated volunteers.
· To deliver presentations and represent RMC at meetings/events when required by management.
· To take responsibility of projects related to the job
Working within the team
· To ensure the requirements of OISC are respected and met during the delivery of immigration-related advice and casework.
· To assist the senior colleagues and managers in order to drive efficiency, quality, systems improvement and target achievement.
· To supervise and/or manage colleagues on a lower level of OISC-regulation and designated volunteers.
Casework and advice
· To offer advice & casework to service users with various aspects related to their immigration case.
· To deliver the appropriate level of casework either independently or under supervision, depending on the level of OISC registration.
· To provide appropriate support and mentoring to any caseworkers and/or advisors that are under this role’s supervision.
· To maintain confidentiality in all dealings with service users and ensure their needs are met in a satisfactory and sensitive manner.
Other
· To be responsible for the day to day delivery of specific projects if requested by the Senior Management Team–this is flexible and could change depending on the nature of funding.
· To represent RMC at external meetings and events when required by senior colleagues.
· To maintain effective working relationships with partners and stakeholders.
Flexibility
In order to deliver the stated aims of this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above. Such duties will fall within the scope of the job within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed
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OISC Level 1
Skill / experience Essential Desirable
· OISC Level 1 Accreditation or equivalent
· Commitment to working towards level 2
· Experience of advice work dealing with asylum seekers, refugees and vulnerable migrants.
· Ability to communicate complex information clearly to distressed clients.
· Commitment to equality and diversity.
· A proven high standard of communication skills, including written, oral, presentational and inter-personal skills.
· An ability to self-motivate and work independently.
· Fluent in a community language
· Experience of working in a multicultural environment and sensitivity towards other cultures.
· Educated to degree level or equivalent.
· A proven record of team work and flexibility.
· Excellent listening skills and ability to empathise as well as establish boundaries to avoid emotional over involvement.
OISC Level 2
Essential Desirable
· OISC Level 2 Accreditation or equivalent
· Commitment to working towards Level 3
· Experience of complex advice work dealing with asylum seekers, refugees, vulnerable migrants and ‘outside of rules applications
· Ability to communicate complex information clearly to distressed clients
· Commitment to equality and diversity.
· A proven high standard of communication skills, including written, oral, presentational and inter-personal skills.
· An ability to self-motivate and work independently.
· Fluent in a community language
· Experience of working in a multicultural environment and sensitivity towards other cultures.
· Educated to degree level or equivalent.
· A proven record of team work and flexibility.
· Excellent listening skills and ability to empathise as well as
· establish boundaries to avoid emotional over involvement.
OISC Level 3
Essential Desirable
· OISC Level 3 Accreditation or equivalent
· Experience of delivering complex advice work dealing with asylum seekers, refugees, vulnerable migrants, ‘outside of rules applications’ and representation at tribunal.
· Ability to communicate complex information clearly to distressed clients.
· Commitment to equality and diversity.
· A proven high standard of communication skills, including written, oral, presentational and inter-personal skills.
· An ability to self-motivate and work independently.
· Fluent in a community language
· Experience of working in a multicultural environment and sensitivity towards other cultures.
· Educated to degree level or equivalent.
· A proven record of team work and flexibility.
· Excellent listening skills and ability to empathise as well as establish boundaries to avoid emotional over involvement.
The client requests no contact from agencies or media sales.
We are looking for an enthusiastic Nature and Wellbeing Officer to work with the England Nature and Wellbeing Manager to expand our exciting programme of RSPB Nature Prescriptions in the West Midlands.
Nature and Wellbeing Officer
Reference: APR20246734
Location: Flexible in West Midlands
Salary: £26,379.00 - £28,319.00 per annum
Hours: Full-time
Contract: Fixed-term, ending 31/03/2026
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
A growing body of evidence indicates that individuals with a greater connection to nature experience improved mental wellbeing, greater vitality and happiness, and are more satisfied with life. Research also shows that increasing your connection with nature can positively impact a range of conditions, including stress, anxiety and depression. RSPB Nature Prescriptions are designed to encourage and prompt people to connect to nature.
We believe that everyone, no matter where they live or the challenges they face, has the right to feel this strong connection to the natural world. Inspiring healthcare professionals and others in the NHS and social care, is a key route for the RSPB to enable more people from more diverse communities to access nature. In so doing we hope to inspire people to love nature and work with us to save it. This is a great opportunity to join a friendly and supportive team dedicated to saving nature by strengthening people’s connection to nature and improving wellbeing through RSPB Nature Prescriptions. Through this project we intend to support more diverse audiences to connect to nature, including through the co-design of materials in different formats.
We're looking for someone who is:
Passionate: About connecting people to nature to improve wellbeing
Confident: In sharing this passion to enthuse healthcare and other professionals including through presentations
Inquisitive: A natural curiosity to explore and understand
Bold: Willing to contribute innovative ideas, particularly when addressing health inequalities
Positive and Personable: Fosters a collaborative and enjoyable way of working with our partners.
Comfortable Challenging the Status Quo: Nature Prescriptions offer a way of improving wellbeing outside of the typical medical model of healthcare
Key tasks:
- Develop and deliver a new RSPB Nature Prescriptions project to people living in diverse communities within the West Midlands
- Deliver presentations to a wide range of potential stakeholders with the aim of obtaining engagement with the project
- Engage with local healthcare professionals and community groups to identify ways of ensuring Nature Prescriptions reach a large diversity of people
- Co-design Nature Prescriptions materials with local people, community groups and healthcare professionals
- Facilitate nature connection workshops to improve the knowledge, skills and confidence of people who will be delivering Nature Prescriptions
- Develop a project plan for the delivery of Nature Prescriptions and follow project management principles to ensure a successful delivery of agreed outcomes
- Tap into local environmental networks to build a picture of nature based activities available and identify opportunities for partnership working
- Explore and contribute to the evaluation of the project, including data gathering and collecting case studies from project partners
- Represent the RSPB on relevant local health and wellbeing networks
- Build internal relationships with RSPB employees and volunteers working within the West Midlands and beyond
- Further develop our Nature and Wellbeing Sharepoint site to provide people across the RSPB access to our latest materials
Essential skills, knowledge and experience:
- Skilled in delivering nature connection workshops or training
- Experience of working within the health and wellbeing sector
- Experience of developing and delivering projects with diverse communities
- Experience of developing external partnerships and balancing the needs of multiple stakeholders
- An excellent verbal and written communicator able to communicate RSPB messages in a way that is understood by a range of audiences and that engenders their support
- Experience of successfully developing and delivering projects
- Excellent planning and organisational skills with the ability to manage and deliver a varied workload
- Skilled in using Microsoft 365 suite including Word, Excel, Powerpoint and Teams
Desirable skills, knowledge and experience:
- Experience of SharePoint management
- Experience of recruiting and managing volunteers
The RSPB reserves the right to extend or make this role permanent without further advertising at the end of the contract term.
Closing date: 23:59, Monday, 13th May 2024
We are looking to conduct interviews for this position on 29 and 30 May 2024.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.