Barnes, Greater London

£7,273 - £16,400 per year (dependent on role)

Permanent, Contract, Part-time


Job Description

We are currently looking for 2 enthusiastic individuals to work in the busy admissions and retail areas at WWT London Wetland Centre.

Retail Operational Supervisor
Location: WWT London Wetland Centre

Vacancy 1
Ref: ROS30/LWC
30 hours per week (permanent position)
£15,584 - £16,400 per annum

Vacancy 2
Ref: ROS14/LWC
14 hours per week on a 6-month contract
£7,273 - £7,653 pro rata

As the first and often last point of contact with our visitors, the ideal candidates will be confident in providing excellent professional customer care to all visitors. These are key roles in the provision of a welcoming environment, managing a team, striving to maximise both visitor enjoyment and engagement with the work of the Trust, and profits generated to go towards the vital conservation work of WWT.

The successful candidates will have sales experience in a customer facing retail environment, a friendly personality and a commitment to providing an exceptional visitor experience, including all aspects of customer care, in a professional and approachable manner. The successful candidates will also have some team management experience and strong people skills. Visual merchandising skills in a retail environment and an interest in wildlife and conservation would be beneficial to the role. 

Some lifting will be required within the role to manage and display stock effectively.

The Wildfowl & Wetlands Trust (WWT) is a conservation charity that protects wetlands for wildlife and people. We conserve, restore and create wetlands. We are pioneers in saving wetland wildlife, both in the UK and around the world. At our 10 UK sites around a million visitors a year engage with wetland nature. We work internationally in key global wetland areas, balancing conservation with sustainable livelihoods and influencing national and international conservation policies.

In return for your hard work and dedication you’ll enjoy a wide range of benefits including:

  • 25 days annual leave plus bank holidays increasing to 30 days after 5 years’ service (pro-rata)
  • Contributory pension scheme (conditions apply)
  • Life assurance
  • Free parking
  • Cycle to work scheme
  • Free entry to all our centres

Closing date:  30th May 2019
Interview date:  12th June 2019


If you wish to find out more about our inspiring work, please click the apply button to be taken to our website where you can complete your application for this position.

Please indicate on your application which position you are interested in.

Previous applicants need not apply.

WWT is committed to the principle of equal opportunity in employment. 

No agencies please.