This role will initially be on a remote working basis, changing to office based (across Ealing and Hammersmith & Fulham and involving travel across London) when circumstances allow and as required by WGN’s services.
The Administration & Bookings Officers have day-to-day responsibility for delivering all operational bookings and administration for Women and Girls Network’s (WGN) clinical services. They contribute towards the delivery of high quality therapeutic work through the provision of an empathetic, efficient and comprehensive booking service. Administration & Bookings Officers ensure all referral / booking related matters are administered effectively and consult with various managers about any potential barriers to service provision and regarding complex and / or highly sensitive cases. These roles are focused on our Rape Crisis and Ascent Counselling Services but will include cover and support for other WGN services.
Administration & Bookings Officers act as a key point of contact for the organisation and ensure WGN’s centres are calm, supportive and welcoming environments for all users. They are responsible for contributing to continuous formal monitoring and reporting processes for services. As with all WGN team members, Administration & Bookings Officers are responsible for actively contributing to a culture which values and respects diversity, learning, improvement, striving for quality and best practice.
We are looking for a highly motivated, organised and skilled individual for this key role, which is essential to the core functioning of the organisation. If you are passionate about working with women and would like to work within an empowering and gender specific / feminist framework we would really like to hear from you.
WGN’s employee benefits include: 3% pension contribution, enhanced annual leave entitlement and an Employee Assistance Scheme.
Please visit our website to download an application pack. Completed applications and equal opportunities forms should be emailed to humanresources
Closing Date for Applications: 10am on Friday 26th March 2021
Interviews (to be held via Zoom): Wednesday 7th & Friday 9th April 2021
Please note if you have not received a response to your application within 2 weeks of the closing date you can unfortunately assume your application has not been successful on this occasion.
This post is subject to satisfactory references and DBS check.
WGN is an equal opportunities employer.
The above post is exempt under the Equality Act 2010, Schedule 9, Part 1
The client requests no contact from agencies or media sales.