JOB DESCRIPTION: Evaluation and Learning Manager
Reports to Head of Research and Evaluation
Senior Research and Evaluation Officer
Senior Research and Evaluation Officer (On Track)
Location Remote (with travel to London and Bristol, national Covid restrictions permitting)
MAIN PURPOSE OF POST
- To develop, lead and manage Women’s Aid’s On Track programme, including overseeing the national dataset, collaborations with academics, member consultation and capacity building, and ongoing development of the system.
- To strengthen processes of internal learning and evaluation in order to maximise the organisation’s impact against key strategic objectives.
- To work with the Research and Evaluation Manager and Head of Research and Evaluation to develop and implement an impactful and sustainable programme of research and evaluation that centres the needs of survivors in policy and practice.
DUTIES AND KEY RESPONSIBILITIES
- To oversee the development of Women’s Aid’s On Track programme to ensure optimum benefits/support to frontline services and use of data collected.
- To ensure the work of the On Track project is aligned across the organisation, ensure efficient and effective internal communication and information flows.
- To oversee the analysis of On Track data, ensuring it is used consistently and accurately.
- To champion the use of quantitative analysis of the On Track data, seeking opportunities to improve our use of statistical analysis.
- To maximise funding and business opportunities to strengthen the sustainability of the On Track programme.
Evaluation and learning
- To work with project managers to embed evaluation into routine project and programme processes.
- To work with the Research and Evaluation Manager and Head of Research and Evaluation to strengthen the use of internal data for evaluation and learning purposes in order to strengthen the organisation’s impact against its strategic objectives.
- To oversee specific evaluations as required.
Supporting the wider Research and Evaluation department
- To manage research and evaluation projects as required
- To work with the Research and Evaluation Manager and Head of Research and Evaluation to identify business opportunities for Women’s Aid’s data sets, research and evaluation, and develop and implement strategies for income generation.
- To represent Women’s Aid at external meetings, such as with funders, government representatives and policy-makers as required.
- To work closely with the Research and Evaluation Manager and Head of Research and Evaluation to prioritise tasks, collaborate and ensure even distribution of workload across the department.
- To advise on and implement policy within the department and across the organisation.
- To liaise with other teams and departments across Women’s Aid, ensuring the team’s work is clearly communicated and aligned with other areas of the organisation’s work.
- To manage special short-term projects concerned with the development or operation of Women’s Aid as required.
- To contribute to the preparation of the annual business plan in consultation with the Head of Research and Evaluation and Research and Evaluation Manager, and to monitor and evaluate the success of those targets on an annual cycle.
- To work closely with the Research and Evaluation Manager and Head of Research and Evaluation to promote the robust and ethical use of evidence to inform policy and practice.
- To input into the development and implementation of wider strategic planning for the organisation.
- To build a network of academics who support the work of Women’s Aid, seeking opportunities to apply for joint funding to address identified gaps in our evidence base.
- To respond to queries and collaboration requests from academics, ensuring requests for collaborations are recorded and shared with relevant colleagues.
- To advise academics on the nature and scope of Women’s Aid’s data and research.
- To carry out management, supervision, appraisal and development of the reportees in the Research and Evaluation team, to ensure high quality service, adherence to policies and procedures and achievement of the annual business plan.
- To ensure the successful recruitment, induction and initial training of aforementioned staff.
- To ensure efficient and effective internal communication, information flows and to foster co-operation between staff.
- To work closely with the Head of Research and Evaluation and Research and Evaluation Manager to bring the team together and manage the Research and Evaluation business plan.
- To ensure proper management of the delegated budget, participate in budgeting and financial management as required.
- To support the development of budgets for fundraising bids related to research and evaluation.
- To maintain clear and adequate records of work done and to produce reports on work programmes and activities as required.
- To contribute to team meetings and organisational priorities, to prepare and participate in supervision and appraisal meetings.
- To take direction on projects and priorities from your line manager, which may vary from time to time.
- To oversee the work of other volunteers or temporary support staff as required.
- To provide back up and support for the management of other staff or to ensure their tasks are covered when they or their manager is absent (by agreement and if required).
- To carry out filing and administrative tasks necessary to comply with the job description.
- To assist in the organisation of conferences or events organised by Women’s Aid, if required.
- To abide by all organisational policies, codes of conduct and practice, and to ensure this is carried out throughout the Charity, and to work within a framework of equal opportunities and anti-discriminatory practice.
- To be flexible within the broad remit of the post.
- Experience of both qualitative and quantitative social research techniques in a work environment.
- Experience of statistical analysis.
- Experience of using Excel for data analysis.
- Managing case management / data collection systems.
- Experience of using data to evidence meaningful outcomes.
- Experience of explaining data to non-experts.
- Evidence of a flexible, collaborative approach to working as part of a team.
- Experience of managing and supporting team members to deliver against project plans.
- Developing and overseeing robust monitoring and evaluation plans.
- Experience of supporting teams to embed evaluation and learning into their work.
- Setting and monitoring budgets.
- Experience of income generation/marketing/fundraising.
- Experience of innovative and developmental evaluation techniques.
- Familiarity with the types of data collected in the field of domestic abuse.
- Experience of inferential statistics and large datasets.
- Experience of using R/SPSS/other tools for data analysis.
- Understanding of data used by local authorities or public bodies in decision making around domestic abuse.
- Working with commissioners.
- Experience of marketing data or research–related products.
- Working for a domestic abuse charity.
- Using data to generate income for a charity.
SKILLS & ABILITIES
- Excellent and proven research and evaluation skills.
- Clear, persuasive and engaging communication style, including the ability to communicate complex ideas and analysis to audiences that are not data savvy.
- Ability to understand the application of hard data to the needs of audiences seeking to achieve social outcomes.
- Demonstrable skills in using spreadsheets, databases and other software to analyse data and produce reports.
- Positive, empowering and enabling management.
- Excellent team working and collaborative approach to projects.
- Highly developed analytical skills, with the ability to apply creative solutions to complex problems.
- Proven IT skills, including using Excel for research and evaluation purposes.
- Ability to plan and deliver projects within a set timeframe and with clear outputs/outcomes.
- Ability to work on own initiative to meet objectives in a complex, changing environment and to plan, initiate, manage and evaluate projects, to meet project budgets.
- Ability to champion of Women’s Aid in external settings.
- Extrapolating income and expenditure budgets over financial years.
- Developing, maintaining and manipulating large databases.
- An understanding of a range of methods for monitoring and evaluation, including methods appropriate for measuring outcomes for diverse survivors.
- Knowledge of quantitative and qualitative research methods.
- An understanding of case management systems and data structures.
- An understanding of how to maximise business and income generating opportunities.
- Project management.
- Knowledge of the issues facing diverse women and children affected by domestic and sexual violence and in relation to the provision of effective service provision in the VAWG arena.
- Knowledge of commissioning practices.
- Knowledge of business planning processes.
- Academic funding processes.
- No specific qualifications are required for this role.
- Able to demonstrate a commitment and sensitivity of the aims and objectives of Women’s Aid.
- Commitment to anti-discriminatory practice and equal opportunities.
- Willingness to work occasional unsocial hours as required.
The client requests no contact from agencies or media sales.