£23,577 per year
Permanent, Full-time
Job description

You will be joining our fantastic Communications Team who keeps the charity thriving by promoting Women’s Aid’s messaging and mission to inform women how to get support, educate the public, influence decision-makers and bring about a world in which women and children are safe. 

This post holder for this role will work across the whole Communication Team, providing administrative and operational support.  

We’re looking for someone with great people skills, as well as drive, initiative and determination. You’ll be diligent with details and accuracy, and have a dynamic approach to your work. You will be a natural problem solver, always looking to improve upon current processes to improve upon efficiency.   

The post holder will develop and maintain both internal and external contacts and will need a thorough understanding of Women’s Aid’s work.  
1. Communications 

  1. To monitor the Press inbox and messages to the wider Communications Team, triaging requests for Media colleagues and taking responsibility for responding to certain internal and external stakeholder groups, maintaining a professional approach at all times.  
  1. Support the team with data processing and filing of content such as domestic abuse survivors’ stories. 
  1. To handle logistics around diary coordination across the team and throughout the organisation. 
  1. To provide additional support at peak times of year such as our Winter Conference and International Women’s Day. 
  1. To assist with the organisation of events as required.  

2. Information management  

  1. To collate departmental performance data for communications activities and campaigns.     
  1. To assist with the administration of communications activities such as digital mailings and event administration when required.  
  1. To carry out a range of information gathering activities as required, including online research.   
  1. Ensure that data processing is in accordance with GDPR compliance. 


PERSON SPECIFICATION: Communications Assistant  


  • Experience of building and maintaining strong relationships.  
  • Experience of working within a team and individually to achieve success.   
  • Experience of external stakeholder management. 


  • Experience working in a charity environment. 
  • Experience of working in a communications or press office. 




  • Excellent computer skills and experience using a wide range of computer packages, including Microsoft packages. 
  • Excellent interpersonal skills, ability to liaise with people at all levels, on the telephone, face-to-face and in writing.   
  • Ability to carry out thorough research to keep up-to-date with communications opportunities.   
  • Demonstrable initiative and determination.  
  • Excellent attention to detail and accurate record keeping.   
  • Ability to prioritise tasks and manage a busy workload.  
  • Ability to manage up, effectively. 



  • Knowledge and understanding of Feminism.  
  • Understanding of domestic abuse and the issues relating including the impacts on women and children.  
  • Understanding of the role of Women’s Aid.   


  • Knowledge and understanding of GDPR and compliance. 


  • Able to demonstrate a commitment and sensitivity of the aims and objectives of Women’s Aid;  
  • Commitment to anti-racism and anti-discriminatory practice and equal opportunities. 
  • Willingness to travel and work occasional unsocial hours as required. 
  • To be flexible within the broad remit of the post. 



Terms of appointment:  

Offer of employment subject to receipt of a satisfactory DBS assessment

at Standard level and Satisfactory Pre Employment Health Questionnaire and references.

Confirmation of appointment will be subject to the satisfactory completion of a probationary period.  This will normally be of six months (less for short term contracts).  During this time an employee will be expected to establish their suitability for the post. During the probationary period employment may be terminated in writing, giving one week's notice by either party (this may be waived by mutual agreement). Only any statutory dismissal procedure will apply during the probationary period. There is no probationary period for contracts of under 3 months.  

Salary:  £23,577.00 (On an incremental scale guided by the Women’s Aid scale points 25 - 28) + benefits.  Salary is paid in arrears through bank credit by the 25th of each month.  Part time staff receive pro-rata payment based on hours worked.   

Working hours: The standard working hours for this post are 37 hours per week; benefits include a generous annual leave package and contributory pension scheme.   

Support and supervision: Women’s Aid has a commitment to providing regular supervision and support to staff with annual appraisals forming a key part of staff development.  We have a training policy in place and encourage staff to take an active role in their career development plan.  

Pension: Women’s Aid is enrolled with the People’s Pension scheme. Women’s Aid normally contributes 7% of salary and the employee contributes 3% towards the group pension scheme. Eligible staff will be automatically enrolled on the scheme when they have successfully completed the 3-month interim probationary review.  

Annual Leave: Women’s Aid offers an annual leave entitlement of 25 days per year rising by one day per year until 30 days annual leave per year is reached.  In addition, we offer 8 days public holidays plus 2 additional days in March and August. All leave entitlement is calculated pro-rata for part time employees.  

Other leave: Employees have contractual rights to time off for reasons of sickness, maternity and other circumstances.    

Period of notice: One week, increasing to 1 month after your probationary period has been completed.  

Union: You have a right to membership of a trade union. Women’s Aid recognises Unison.   

Asylum and Immigration Act 1996:  To comply with this Act, Women’s Aid will need to see the original of at least one document from a specified list, most commonly a British Passport.  


Additional information is available on request. 

Refreshed on: 17 May 2022
Closed date: 23 May 2022 at 16:30
Tags: Communications, PR, Digital