London, Greater London
£21,000 - £25,000 per year
Permanent, Part-time, Full-time
Job description

The Women’s Equality Party is a collaborative force in British politics uniting people of all ages, backgrounds, ethnicities, abilities, genders and beliefs in the shared determination to see women enjoy the same rights and opportunities as men – so all can flourish. WE challenge other parties through our campaigns and policy proposals as well as at the ballot box.

The Members and Supporters Officer will play a key role in building our membership base and ensuring our members and supporters are at the centre of everything we do. They will be the first point of contact for our members and supporters, ensuring they feel valued and supporting their engagement with the Party. This includes working with the Head of Members and Supporters to make sure our branch network is thriving. The Members and Supporters Officer will be responsible for recruiting, engaging and retaining the Party’s members and supporters. They will do this by contributing to and implementing a membership engagement strategy tailored to the diverse needs of our existing members and supporters. This is an exciting opportunity to develop existing and new skills and gain experience of supporting members and supporters of a political party!

We are seeking an enthusiastic and hardworking individual, committed to equality and with some experience of working with a database.  The successful candidate will have excellent communication skills, be comfortable with talking to a range of people on the telephone and be able to produce good quality copy for emails, letters and scripts. The successful applicant will be able to work flexibly, including evenings and weekends from time to time, in order to run events with and for volunteers and branch officers. They will have strong relationship management skills and an ability to work on their own initiative.

Job Description - main responsibilities

  1. Provide a positive and welcoming first point of contact for members, supporters and members of the public, on the telephone, email, social media and other channels.

  2. Use and maintain the party’s database to keep member and supporter records up to date, accessible and accurate

  3. Write, set up and send emails to members and supporters

  4. Coordinate member and supporter communications, including targeted emails, automated messages, membership packs, postal letters, text and phone calls

  5. Undertake member surveys and facilitate focus groups to gather member opinion 

  6. Analyse member recruitment, engagement, retention and opinion and provide regular reports on performance against targets, using the database and spreadsheets

  7. Support the Head of Members and Supporters on the development and implementation of the Membership Strategy

  8. Liaise with Finance and Operations team to ensure members’ finance information is accurate 

  9. Support the team to run volunteer, member and branch events and activities, online and in locations around the UK 

  10. Work with other team members to recruit, train and engage volunteer members to support the work of the party. 

PERSON SPECIFICATION – ESSENTIAL CRITERIA

  • Experience of membership or internal communications and database management

  • Experience of extracting and manipulating data to produce reports

  • Excellent verbal and written communication skills

  • Knowledge of Data Protection Act and GDPR or the proven ability to quickly gain this

  • Proven ability to work effectively as part of a team and able to work flexibly, including some evenings and weekends 

  • Self-motivated, able to work on own initiative and able to prioritise own workload to meet deadlines

  • Organised, methodical and thorough, with an eye for detail

  • Able to respond well to tight or changing deadlines

  • Confident, fast learner of IT systems. 

  • Willingness to undertake training and to develop new skills

  • Commitment to equal opportunities and sympathetic to the aims and values of the Women’s Equality Party and agreement to abide at all times by the #WE code set out in our constitution

To be considered for this role, we require:

  • an up-to-date CV,

  • a statement of interest addressing the specific requirements of the person specification, and saying why you are particularly interested in working for Women's Equality Party

  • a completed equal opportunities monitoring form (optional)

Please apply no later than 9am on Monday 9th December 2019. Interviews will be held on 18th or 19th December

We have a simple application process but please be aware that to be considered you must submit both CV and cover letter.

The Women’s Equality Party values equality and diversity, and welcomes applications from candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Sadly our offices are not wheelchair accessible.

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Women's Equality Party

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Refreshed on: 28 November 2019
Closed date: 09 December 2019
Tags: Admin, Digital

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